Mitel Sx 200 Ml Pabx Lightware 16 Instructions Guide

							Diagnostic Functions 
Disabling Background Diagnostics 
For an Entire Bay 
7.5 To disable background diagnostics for an entire bay, press the following softkeys: 
MORE-KEYS 
DISABLE-DIAG 
BACKGROUND 
BAY/SLOT/CCT 
(enter the required bay number; then press the RETURN key four times) 
ENTER 
For an Entire Peripheral Card 
To disable background diagnostics for an entire peripheral card, press the following 
keys: 
MORE-KEYS 
DISABLE-DIAG 
BACKGROUND 
BAY/SLOT/CCT 
(enter the required bay; press the RETURN key; enter the required card slot 
number; press the RETURN key three times) 
ENTER 
For a Specific Circuit 
To disable background diagnostics for a specific circuit, press the following softkeys: 
MORE-KEYS 
DISABLE-DIAG 
BACKGROUND 
BAYISLOTICCT 
(enterthe required bay, slot, circuit and sub-circuit numbers; pressing the RETURN 
key after each) 
ENTER 
For a Specific Extension 
To disable background diagnostics for a specific extension number, press the following 
softkeys: 
MORE-KEYS 
DISABLE-DIAG 
BACKGROUND 
EXT-NUM 
(enter the required extension number; then press the RETURN key) 
ENTER 
March 1997 Issue 1 Revision 0 7-9  
						

							RS-232 Maintenance Terminal 
For a Specific Device Type 
To disable background diagnostics for a specific device type, press the following soft- 
keys: 
MORE-KEYS 
DISABLE-DIAG 
BACKGROUND 
DEVICE TYPE 
(press one of the softkeys shown in Table 7-2 on page 7-6) 
ENTER 
In all cases, the system will echo the command into the applications area of the screen. 
The user may verify that the particular background diagnostics have been disabled via 
the SHOW STATUS command. 
Directing Tests 
7.6 Directed diagnostics consist of exactly the same tests as the power-up and 
background diagnostics, but are initiated by the user from the maintenance terminal, 
and have priority over power-up and background diagnostics. Directed tests also 
differ from power-up and background tests in that they return immediate responses to 
the user via the maintenance terminal. 
On a Specific Circuit 
To run a directed test on a specific circuit, press the following softkeys: 
TEST 
BAYIS LOT/CCT 
(enter the required bay, slot, circuit and sub-circuit numbers; pressing the RETURN 
key after each) 
ENTER 
On a Specific Extension 
To run a directed test on a specific extension number, press the following softkeys: 
TEST 
EXT-NUM 
(enter the required extension number; then press the RETURN key) 
ENTER 
7-10 Issue 1 Revision 0 March 1997  
						

							Diagnostic Functions 
On a Specific Device Type 
To run a directed test on a specific device type, press the following softkeys: 
TEST 
DEVICE TYPE (see note) 
(press one of the softkeys shown in Table 7-2 on page 7-6) 
ENTER 
Note: Testing can be performed on system printer. Selection of DEVICE TYPE will be followed by 
entering one of the softkeys in Table 7-2 on page 7-6 and two printer related softkeys; PRINTER 
PLID and PRINTER PORT. 
In all cases, the system will output the test results in the applications area of the screen. 
To stop a directed test, press the following softkey: 
STOP-TEST 
ENTER 
Range Testing 
It is possible for the maintenance user to test a range of devices by using wild card 
characters. To test an entire bay, press the following softkeys: 
TEST 
BAY/S LOTKCT 
(enter the required bay number) 
(answer the slot, circuit and sub-cjrcuit prompts by pressing the RETURN key) 
ENTER 
To test an entire card, specify the bay and the slot, but answerthe circuit and sub-circuit 
prompts by pressing only the RETURN key. 
March 1997 Issue 1 Revision 0 7-l 1  
						

							RS-232 Maintenance Terminal 
Busying Out Equipment 
7.7 Peripheral circuits may be placed in a state such that they are accessible only through 
maintenance. While in this state, the device will appear busy when requested by call 
processing. The following circuit types can be busied out in this manner: 
l ONS lines 
l LS/GS Trunks 
l E&M Trunks 
l Ti Trunks 
l DID Trunks 
l COV line circuits 
l DNIC Lines 
l Receivers 
l Link/Channel 
l Printer PLID 
l Printer Port. 
Specific Circuits 
To busy out a specific circuit, press the following softkeys: 
MORE-KEYS 
BUSY-OUT 
BAY/SLOT/CCT 
(enter the required bay, slot, circuit and sub-circuit numbers; pressing the RETURN 
key after each) 
ENTER 
Specific Extensions 
To busy out a specific extension number, press the following softkeys: 
MORE-KEYS 
BUSY-OUT 
EXT-NUM 
(enter the required extension number; then press the RETURN key) 
ENTER 
Specific Link/Channels 
To busy out a specific Link/Channel, press the following softkeys: 
MORE-KEYS 
BUSY-OUT 
DEVICE-TYPE 
LINK/CHANNEL 
(enter the required link number and channel number and press the RETURN key 
after each) 
ENTER 
Note: On System Reset as replacement of a card, any circuit that had been busied out, will remain 
busied out, The exception is DTMF receiver modules, which reboot or power up to the idle state. 
7-12 Issue 1 Revision 0 March 1997  
						

							Diagnostic Functions 
Returning Busy Equipment to Service 
Specific Circuits 
7.8 To return a specific circuit to service, press the following softkeys: 
MORE-KEYS 
RET-TO-SVC 
BAY/S LOT/CCT 
(enterthe required bay, slot, circuit and sub-circuit numbers; pressing the RETURN 
key after each) 
ENTER 
Specific Extensions 
To return a specific extension number to service, press the following softkeys: 
MORE-KEYS 
RET-TO-SVC 
EXT-NUM 
(enter the required extension number; then press the RETURN key) 
ENTER 
Specific Link/Channels 
To return a specific Link/Channel to service, press the following softkeys: 
MORE-KEYS 
RET-TO-SVC 
DEVICE-TYPE 
LINK/CHANNEL 
(enter the required link number and channel number pressing the RETURN key 
after each) 
ENTER 
Disconnect Trunk 
To force release a locked-up trunk, press the following softkeys: 
MORE-KEYS 
DISC-TRUNK 
BAY/S LOT/CCT 
(enter the required bay, slot, and circuit numbers; pressing the RETURN key after 
each) 
ENTER 
March 1997 Issue 1 Revision 0 7-13  
						

							RS-232 Maintenance Terminal 
Clear Extension Features - From Remote Terminal 
The maintenance terminal can be used to clear CALL FORWARDING, DO NOT 
DISTURB, and CALL BACK features that are active on an extension. Clear allows all 
features on a card in a Sx-ZUU ML PABX to be de-programmed from a remote 
maintenance terminal without requiring a local Attendant console. Only SUPERSET 
telephones and industry standard sets may be cleared from the maintenance terminal. 
The extension to be cleared may be identified either by extension number or by 
Bay/Slot/Circuit; standard error messages are returned if invalid values are entered. 
If the identification or extension number entered is not that of an extension, the following 
message is displayed: Device type must be a SUPERSETteiephone or industry stan- 
dard telephone set 
Enter this application from the maintenance diagnostic menu, as follows: 
PRESS SOFTKEY 2 CLR-FEATURE 
The screen displays 4 softkey prompts: 
i-FORWARD 
2-DO-N-DISTURB 
3-CALL-BACK 
4-ALL 
Select the feature (or ALL features) to be cleared, by pressing the softkey. 
The screen displays 2 softkey prompts: 
I -BAY/SLOT/CCT 
3-EXT-NUM 
Enter bay, slot, circuit, and sub-circuit numbers (sub-circuit is not used, but is part of 
standard prompt format) or enter the extension number, when prompted. When you 
have entered all the information, the screen displays the O-ENTER softkey prompt and 
all the entered parameters 
Press O-ENTER to clear the specified telephone set. 
Note: Softkey SCANCEL is also available with these prompts, 
7-14 Issue 1 Revision 0 March 1997  
						

							8 Other Maintenance 
Terminal Applications 
Customer Data Entry (CDE) 
8.1 The RS-232 maintenance terminal is also the main device used for the programming 
of customer data. At the start of the login procedure, the user is queried to start either 
a maintenance session or a CDE session (see “Login Procedures” on page 2-2). Only 
a VT100 compatible terminal may be used for CDE. For further information on CDE, 
refer to the Customer II&a ,EWy I?-actIce. 
Traffic Measurement 
8.2 Traffic measurement is a separate level in maintenance. All of the information in Part 
3 (Command Input) of this practice applies to Traffic Measurement as well. Refer to 
Practice 9109-098-450-NA, Traffic Measurement, for command descriptions and fur- 
ther information. Table 8-i contains the operations available in traffic measurement 
functions, except CANCEL and ENTER. The user can press the CANCEL softkey at 
any time to exit the current operation without committing (saving) any changes, or 
press the ENTER softkey, when it is available, to commit changes. 
Table 8-l Traffic Measurement Functions 
March 1997 Issue 1 Revision 0 8-l  
						

							RS-232 Maintenance Terminal 
8-2 
Issue 1 Revision 0 March 1997  
						

							Appendix A 
Maintenance Terminal 
Error Messages 
Table A-i lists status and error messages which may appear at the Maintenance 
Terminal during a maintenance session: 
Table A-l Maintenance Terminal Error Messages 
Message Meaning 
ACD reports 
already in progress. In traffic measurement, parameters cannot be changed without 
STOP first. stopping the data collection procedure first. 
A specific value cannot follow the If the user has entered a default value for the 
default value ‘XX’. BAY/SLOT/CIRCUIT prompt, a specific value cannot follow. 
An invalid or incorrect password Displayed in SET PASSWORD when the old password does 
was entered. not match the one stored in the system, or when the new 
passwords contain invalid characters (characters other than 
[‘A..‘Z’,‘a’..‘z’,O..9]). 
Card not installed. No card is installed at the specified location. Use SHOW 
CONFIG command to check the state of the card. 
Change terminal speed and press An instruction message ratherthan an error message; appears 
RETURN when ready. when changing the speed of the maintenance port while on the 
maintenance terminal. 
Circuit “XX” does not exist on this Use SHOW CONFIG command to verify installed cards. 
card OR card not programmed. 
Clearing of Tl Trunk errors is not The user attempted to clear Tl errors; this is not permitted. 
permitted. 
Data value % outside of valid range Enter new value within range of 0 - 255. 
(O-255) * 
Database Corrupt in: templates. Theverification of the database has failed. The template section 
may be corrupted. 
Note: - Database Corrupt in: templates and static section. 
If more than one section is - Database Corrupt in: templates and b-tree. 
corrupted, one of these may be - Database Corrupt in: static section and b-tree. 
displayed instead: - Database Corrupt in: templates, static section, and b-tree. 
Device is currently in use. Wait until device is idle (device is locked up). 
Device not programmed. An attempt was made to RET-TO-SVC or BUSY-OUT a device 
by specifying a PLID which is not programmed. 
Invalid data station specified. The user has tried to SHOW DEVICE DATASTN-PLID and 
specifies a PLID which is not a data station. 
Page 1 of 4 
March 1997 Issue Revision 0 A-l  
						

							RS-232 Maintenance Terminal 
Table A-l Maintenance Terminal Error Messages (continued) 
Message Meaning 
Invalid day forthe month specified. Valid month entries are dependent upon the Roman calendar. 
Date not set. For example, an attempt may have been made to set the date 
to February 30. 
Invalid parameter “XX”. TIME (or Time may be set to OO:OO-2359, date may be set to 01-31 for 
DATE) not set. days, 01-l 2 for months, 00-99 for years, Valid month entries are 
dependent upon the Roman calendar. 
Invalid qualifier. The qualifier specified is invalid for this device type. 
Logical channel specified is not in The user has tried to SHOW CHANNEL-MAP LOGICAL 
use. CHANNEL NUM ### which is idle. This function shows only 
those channels which are in use. 
MONITOR LOGS already in use. A second attempt was made to monitor logs. Monitor logs was 
already in progress. 
Must specify at least a bay number When entering bay number for junctor diagnostics, a specific 
in Bay/SlotCct. value must be used. 
Must specify at least a link number. The user has tried to BUSY-OUT or RET-TO-SVC a pcm 
channel and uses a wild card for the link parameter. 
NO CONSOLE programmed. 
No Data Sets programmed. 
No Digital Sets programmed. 
No errors found within specified 
range. Program a console first. 
Program a data set first. 
Program a digital telephone set first. 
The user attempted to SHOW ERRORS and the devices 
specified (DIGITAL-SETS, HDLC, DATASETS, CONSOLE, 
Tl-TRUNK) have no errors. Note: This function always gives 
the Tl Trunk error form, even though there are no errors. 
No loopbacks are presently set. An analog loopback test has been started after clear loopbacks 
(internal or external). 
No programmed devices within There are no programmed devices within the specified range. 
specified range. Use SHOW CONFIG command to check range. 
No wild cards allowed for this The user has specified wild cards in a PLID parameter when 
function. trying to BUSY-OUT or RET-TO-SVC. 
PRINTER PLID is invalid as a 
printer de&e. The user has tried to SUSPEND-PRTR or RESUME-PRTR. 
The specified PLID is not a printer PLID. 
Stop of ptint pending or no print There was no PRINT process running when STOP PRINT was 
currently in progress. entered. 
System busy, please try again later. Copy database is inhibited for several minutes after a system 
reset; maximum time is approximately eight minutes. 
The access code “XXX” does not The specified extension number does not exist. Use SHOW 
exist. STATUS command to check the status code. 
The Bay/Slot/Circuit - XXXXXX The user attempted to clear errors through Bay/Slo%ircuit of 
used is inappropriate. an inappropriate device. 
The etiension number “XXXX” is The user has specified an extension number when he tries to 
not a SUPERSETtelephone, CLEAR ERRORS. Errors are only compiled for these types of 
CONSOLE, or DATASET. devices. 
Page 2 off 
A-2 Issue 1 Revision 0 March 1997