Mitel Sx 200 Ml Pabx Lightware 16 Instructions Guide
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1. 2. Introduction ...................................... Fieasonforissue ..................................... Ordering Information .................................. Warranty ........................................... Spares Level ........................................ Field-Replacement Procedures ................... Precautions ......................................... Power Down System .................................. Power Up System .................................... Replace Printed Circuit Cards ........................... Replace the Main Control Card II ........................ Replace a Bay Control Card ............................ Replace Bay Power Supply ............................. SX-200@ ML PABX Music-on-Hold/Pager Unit .............. SX-200 ML PABX Cabinet Interface Assembly .............. Repack Equipment for Shipment ......................... Table l-l Table l-2 Table l-3 Table l-4 Digital Peripheral Cards .......................... Spares ........................................ Peripheral Equipment ............................ Documentation ................................. ............. l-l ............. l-2 ............. l-3 ............. l-4 List of Figures Figure 2-l Printed Circuit Card Packaging ....................... ............ 2-4 Figure 2-2 MCC II Ribbon Cable Routing ........................ ............ 2-6 Figure 2-3 Bay Power Supply ................................. ............ 2-8 List of Charts Chart 2-l Power Down System ............................................ 2-l Chart 2-2 Power Up System .............................................. 2-2 Chart 2-3 Replace Printed Circuit Cards ..................................... 2-2 Chart 2-4 Replace the MCC II ............................................. 2-5 Chart 2-5 Replace a Bay Control Card ...................................... 2-6 Chart 2-6 Replace Bay Power Supply ....................................... 2-7 Chart 2-7 Replace SX-200 ML PABX Music-on-Hold/Pager Unit .................. 2-9 Chart 2-8 Replace Cabinet Interface Assembly ............................... 2-9 Chart 2-9 Repack Equipment For Shipment .................................. 2-l 0 ................... l-l ................... l-l ................... l-l ................... l-l ................... l-l . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . List of Tables ............. 2-l ............. 2-l ............. 2-l ............. 2-2 ............. 2-2 ............. 2-5 ............. 2-6 ............. 2-7 ............. 2-8 ............. 2-9 ............. 2-10 March 1997 Issue 1 Revision 0 V
Safely Instructions vi Issue 1 Revision 0 March 1997
1 Introduction This document contains ordering information and field replacement instructions for the Mite1 SX-200@ ML PABX. Reason for Issue 1.1 This document reflects the content of the SX-ZOO ML LIGHTWARETM 16 software release. Ordering Information The ordering information is divided into the following tables: l Table l-l lists digital cards and modules required l Table l-2 lists spares l Table l-3 lists peripheral equipment l Table l-4 lists system documentation. Note: A complete list of circuit card part numbers, engineering numbers and revision levels is provided in the Safety Instructions Practice. Warranty 1.2 The MlTEL@ PABX communications system is warranted against defective material and workmanship. Equipment requiring service or repair during the warranty period must be packaged in accordance with Chart 2-3 and returned prepaid to the supplier. Repaired or replacement equipment is returned to the customer, post prepaid by MITEL. Spares Level 1.3 MITEL recommends that the minimum sparing level be one replacement unit for any pat-t installed in the field for the first system installed. This would be 100% spares for the first system installed. As the number of installed systems increases, the sparing level should decrease to 10% of the installed units. Table l-l Digital Peripheral Cards I Common Name Part Number Comments I ONS Line Card 9109-Ol O-OOO-SA For Rotary and DTMF Telephones (12 circuits per card) March 1997 Issue 1 Revision 0 l-l
Field-Replaceable Units . Table 1-l Digital Peripheral Cards (continued) Common Name Part Number Comments ML only ONS Line Card 9109-Ol O-003-NA For Rotary and DTMF Telephones (12 circuits per card) (1 per SX-200 ML system) COV Line Card 9109-020-000-SA 6 COV Circuits per card OPS Line Card 9109-040-000-SA 6 OPS Circuits per card ML only Digital Line Card 9109-012-002-NA 12 DNIC Circuits per card (2 per SX-200 ML system) Digital Line Card 9109-012-000-SA 12 DNIC Circuits per card 9109-012-OOl-NA 12 DNIC Circuits per card (bridge taps not allowed) LSGS Trunk Card - CSA 9109-011 -OOl-SA 6 CO Trunk Interfaces (for use in Canada and the United States) DID Trunk 9109-031 -OOO-SA 6 DID Circuits per card Tl Trunk Card 9109-021-000-SA Includes Tl Trunk Adapter. Tl Trunk Adapter 9400-l 00-302-NA Dual Tl Trunk Adapter 9400-l 00-304-NA for 2 links Main Control Card II 9109-070-001 -NA with Stratum 3 Clock Module Main Control Card It 9109-070-000-NA with Stratum 4 Clock Module Universal Card 9109-005000-SA supports: - E&M Trunk Module - Music-on-Hold/Pager Module - Receiver/Relay Module E&M Trunk Module 9109-013-000-SA 1 E&M Trunk Circuit per Module Music-on-Hold/Pager 9109-018-000-SA Music input, Paging Preamp Output, and Relay to Module control external amplifier Receiver/Relay Module 9109-016-000-SA 4 DTMF Receivers and 2 General Purpose Relays Page 2 of 2 Table l-2 Spares Marketing Name I Part Number I Comments I / Bay Control Card 1 9109-Ol7-000-SA 1 I 1 Bay Power Supply 120 V ac 1 9109-008-000-SA 1 I 1 Bay Power Supply 230 V ac 1 9109-008-003-NA 1 I SX-200 ML LIGHTWARE 16 2 Megabyte PCMCIA Memory Card 9109-418-000-NA SX-200 ML LIGHTWARE 16 4 Megabyte PCMCIA Memory Card 1 System ID Module 9109-418-001 -NA 1 9400-200-302-NA 1 I 1 ML Cabinet Interface Assembly 1 9400-300-313-NA 1 I l-2 Issue 1 Revision 0 March 1997
Introduction Comments Console with tilt LCD display (interfaces to Digital Line Card) and English documenta- tion Console with tilt LCD display (interfaces to Digital Line Card) and French documenta- tion PC-based Attendant Console Spare Line Cord for SWERSE7tele- phones and for SUPERCONSOLE 7000 Attendant Consoles (quantity: 10) Single line digital telephone set Multi-line digital telephone set Table l-3 Peripheral Equipment Marketing Name Part Number ACD TELEMARKETER@ Report- 9150-ACD-02D-NA ing System SUPERCONSOLE 1 OOOTM atten- 9189-000-001 -NA dant console (English) SUPERCONSOLE atten- dant console (French) 9189-000-003-NA SUPERSET 7000TM attendant console SUPERSETTM Line Cord Pack SUPERSET 401 +TM Telephone SUPERSET 41 OTM Telephone SUPERSET 420TM Telephone SUPERSET 430TM Telephone SUPERSET 401+ Telephone SUPERSET 4 10 Telephone SUPERSET 420 Telephone SUPERSET 430 Telephone International Handset for SUPERSET series International Handset Cord for SUPERSET series Static Protection Unit Standalone DATASET 1103 MILINKTM Data Module Programmable Key Module Standalone DATASET 2103 DNIC Music / Paging Module 9119-000-011 -NA 9170-048-004-NA 9113-000-002-NA 9114-000-000-NA 9115-000-000-NA 9116-000-000-NA 9113~502-002-NA 9114~502-000-NA 9115-502-000-NA 9116-502-000-NA 9115-007-001 -NA 911501 O-001 -NA 9180-067-001 -NA 9141-l lo-300-NA 9112-l 00-000-NA 9112-200-000-NA 9141-210-300-NA 9401 -OOO-024-NA Multi-feature, multi-line digital telephone set Full-feature, multi-line digital telephone set Single line digital telephone set (dark grey) Multi-line digital telephone set (dark grey) Multi-feature, multi-line digital telephone set (dark grey) Full-feature, multi-line digital telephone set (dark grey) Spare Handset for SUPERSET series telephone sets (quantity: 10) Handset Cord for SUPERSET 400 series telephone sets (quantity:1 0) Protects system against static discharges at stations. Installed at distribution frame. One unit handles 25 stations. Standalone asynchronous DATASET Standalone synchronous/asynchronous DATASET connects to DNIC line circuit March 1997 Issue 1 Revision 0 l-3
Field-Replaceable Units Table l-4 Documentation Marketing Name Part Number Comments SX-200 ML LIGHTWARE 16 System Docu- I 9109-953-050-NA Contains Technical Documenta- mentation I tion, covering all features. I Attendant Console Guide 9109-090-005NA I Details Attendant Console oper- ation. SUPERSET 7000 Attendant Console Guide I 911 g-953-01 2-NA Details Attendant Console oper- ation. I French Attendant Console Guide 1 9108-090-OlO-CA 1 I General Information Guide (CA is French version) 9109-952-006-NA Describes the SX-200 DIGITAL 9109-952-006-CA PABX features and peripheral devices. Extension User Guide 1 8 1 9180-953-009-NA 1 1 DATASET 1100 Series User Guide 1 9141-953-l lo-NA 1 ACD Agent Reference Card 9109-953-005NA ACD Supervisor/Senior Supervisor Guide 9109-953-006-NA quantity: 10 ACD TELEMARKETER Reporting System 9150-953-002-NA User Guide M/L/NK Data Module User Guide 9112-953-l 00-NA 1 Programmable Key Module Guide ] 9112-953-200-BA 1 I I SUPERSET 401+ Quick Reference Guide I 9109-953-039-NA I I SUPERSET 4 10 Quick Reference Guide SUPERSET 420 Quick Reference Guide SUPERSE’T 430 Quick Reference Guide 9109-953-036-NA 9109-953-037-NA 9109-953-038-NA I-4 Issue 1 Revision 0 March 1997
2 Field-Replacement Procedures Only persons who have successfully completed a MITEL Installation and Maintenance training course for the SX-2UO LIGHT and the SX-200 ML PABX should perform re- moval and replacement procedures. WARNING: INSTRUCTIONS MUST BE FOLLOWED EXPLICITLY WHEN THEY INVOLVE WORK WITH AND CHANGES TO THE PRIMARY POWER SUPPLY OF THE UNIT. Precautions 2.1 Observe the following precautions when working on the system, particularly when handling PCB cards or using test equipment to measure voltages. l When replacing PCB cards turn power off (when possible), but maintain the ground connections to the equipment (see Note, below). Power must be OFF when inserting or removing common control cards. These cards are identified with appropriate warnings on their faceplates. l Always wear an antistatic wrist strap when handling printed circuit cards. Handle PCB cards only by the edges and avoid contact with any exposed electrical connections. When removing a new card from its package, touch the package to the cabinet frame first to release any static voltage buildup, prior to removing the card and inserting it into the equipment. l Conductive packages (antistatic bags) should be grounded prior to opening them to remove the contents, and similarly grounded prior to placing a card in the package. Suspected faulty cards should be placed in conductive packages to prevent further possible damage to the cards. Cards that are not correctly packed in antistatic bags when returned will not be covered by any warranty. Note: All cabinets must be unplugged from the ac mains during servicing. To reduce static susceptibility, always attach the wrist strap from the cabinet being serviced, and immediately place any item removed from a node into an antistatic bag. Power Down System 2.2 When you have completed Chart 2-l l The system will be powered down. Chart 2-l Power Down System 1 Action Turn off Bay Power Supply switch and remove cabinet line cord from the wall outlet. March 1997 Issue 1 Revision 0 Comments The system is now properly oowered down. 2-l
Field-Replaceable Units Power Up System 2.3 When you have completed Chart 2-2 l The system will be powered up. Chart 2-2 Power Up System Step Action Comments Power Up System 1. Plug cabinet line cord into the wail outlet. Turn on Bay Power Supply switch. 2. Replace any covers or barriers that were removed The system is now properly previously. Close and lock the door. powered up, and its door is closed and locked to prevent unauthorized access to equipment. Replace Printed Circuit Cards 2.4 When you have completed Chat-t 2-3 l You will know how to remove circuit cards from the PABX. l You will know how to repack printed circuit cards for return. CAUTION: Power must be off when you are removing the Main Control Card II, Bay Control Card, and Bay Power Supply. Cards that are not correctly packed in antistatic bags and foam packing when returned will not be covered by any warranty. Chart 2-3 Replace Printed Circuit Cards Step Action Comments Removing Cards 1. If you are removing cards from an operating CAUTION: The cards that must not be re- system, turn power off, if possible. moved while the system power is on carry a Caution notice. These cards are: Main Control Card II, Bay Control Card and Bay Power Supply. To remove a Bay Power Supply, refer to Chart 2-6. 2. Make sure the PABX ground is connected (see Note at the end of this table). 3. Put on the antistatic wrist strap when removing The antistatic wrist strap must be connect- and repacking cards. ed to the PABX chassis, which must be connected to an approved ground to pro- vide protection from static discharges. Page I of 2 2-2 Issue 1 Revision 0 March 1997
Field-Replacement Procedures Chart 2-3 Replace Printed Circuit Cards (continued) Step Action Comments 4. Remove the card by using the extractor as a lever Each digital peripheral card has one card and pulling the card towards you. extractor. The extractor helps seat the card firmly in the backplane. The extractor is used to provide leverage to pull the card free of the backplane connector. Install New Card 5. Unpack the replacement card. If there are Retain the packaging material for the re- modules or jumpers on the original card, transfer packing of the original card for return. them to the replacement card. Ensure that any switches on the replacement card are in the same position as the original card. 6. Install the replacement card into the card slot. Repacking Cards Packaging is shown in Figure 2-l. 7. Handle printed circuit cards by their edges only, Handling the card faces or components except when seating connectors. may cause damage. %. Do not touch the gold edge connectors. 9. Avoid contact with any exposed electrical connections. 10. Use the sleeve, foam packing, and antistatic bag Use original or similar packaging material. kept after unpacking. 11. Ground the antistatic bag before putting a card in it. 12. As soon as you remove a card from a slot, place Place suspected faulty cards into antistatic it in an antistatic bag. bags to prevent further possible damage. 13. When you are finished, replace the antistatic wrist strap in the cabinet. 14. If you have powered down the system, power it up again. Return Card 15. Return a damaged card according to local procedures. Page 2 of 2 Note: All cabinets must be unplugged from the ac mains during servicing. To reduce static suscepti- bility, always attach the wrist strap from the cabinet being serviced, and immediately place any item removed into an antistatic bag. March 1997 Issue 1 Revision 0 2-3
Field-Replaceable Units PING CARTON HOLDING 10 OR 5 INDIVIDUALLY PACKAGED ,.,-,., ,rn pAmnc Figure 2-l Printed Circuit Card Packaging 2-4 Issue 1 Revision 0 March 1997