Nitsuko Digital System Administrators Guide

							Flash
&
Use your DIGITAL SYSTEM phone to access the PBX/Centrex
features that you are accustomed to. 
When your system is installed behind a PBX or Centrex, Flash lets you access
features of the PBX/Centrex while on an outside call.  You simply press a key on
your phone and dial the code for the PBX/Centrex feature.
Initial Configuration 
·Flash allowed 
·Flash timer set at .7 seconds
Using the Feature
To use Flash while you
are on an outside call:
1.Press FTR. 
-If your system has software version AUX Module
02.10 or higher, you can use the steps below to
Flash at a 2500 set:
 - Hookflash
  - Dial 7 *.
2.Wait for PBX/Centrex dial tone. 
3.Dial the code for the desired PBX/Centrex feature.
Understanding Related Programming
Program 4To set the Flash timer (Timer 08 + # + Duration + #)
Program 10To identify a line as a PBX line (PBX LINE = Y + #)
Program 5To store PBX Access Codes to access outside lines (PBX
AC C nn = Enter digits + #)
Program 16To give an extension access to a line (L + Line 01-16. + #
+ 02 + #)
Refer to the DIGITAL SYSTEM Feature and Terminal Programming Manual to
enable Flash at a 2500 set (AUX Module software version 02.10 and higher).
Flash
Part I:  DIGITAL SYSTEM Features 85 
						

							F lexible  N umber ing Pla n
&
The DIGITAL SYSTEM numbering plan can be changed to a
numbering plan the customer is more familiar with, if necessary.
Flexible Numbering Plan lets you change the digits that access lines, extensions and
features.  For instance, you can change the extension numbers from 300-347 to 500
to 547.  The following system numbers can be changed: 
·The digit that forces Intercom calls to ring 
·First digit of Personal Speed Dial bins 
·First digit of System Speed Dial bin numbers 
·First digit of extension numbers 
·First digit of Ring Group numbers 
·First digit of Line numbers 
·First digit of Park Orbit codes 
·First digit of Line Dial-Up codes 
·First digit of Line Group numbers 
·The single digit that calls the main attendant
Changing these codes also affects other feature codes.
The Flexible Numbering Plan feature requires the AUX Module and terminal
programming.  For more information, see Flexible Numbering Plan in the DIGITAL
SYSTEM Feature and Terminal Programming Manual. 
Initial Configuration 
·The digit that forces Intercom calls to ring = 1 
·The Personal Speed Dial bin numbers = 50-59, 20-29 
·System Speed Dial bin numbers = 70-79 or 700-799 
·Extension numbers = 300-347 
·Line numbers = 348-363 
·Ring Group numbers = 364-371 without AUX, 396-403 with AUX 
·Park Orbit codes = 60-69 
·Line Dial-Up codes = 801-816 
·Line Group numbers = 90-98 
·The single digit that calls the main attendant = 0
Using the Feature
NA
Understanding Related Programming
Program 3To set the baud rate of the AUX Module’s port for
terminal programming (LOCAL BAUD = 00 [300], 01
[1200], 02 [2400], 03 [4800], 04 [9600] or 05 [19.2K] + #)
Flexible Numbering Plan
86 DIGITAL SYSTEM Administrator’s Guide 
						

							F orc ed Line  Disconne ct
&
Quickly get an outside line for an emergency call when all lines are
busy.
Forced Line Disconnect lets you disconnect an outside call that is going on at another
extension.  The outside line becomes idle and you can use it, for example, to make a
call.  You can also use Forced Line Disconnect to disconnect a busy (seized) outside
line if it does not properly disconnect after the outside party hangs up. Normally,
only attendants use Forced Line Disconnect.
Forced Line Disconnect is primarily for attendants to use in emergencies and for
maintenance technicians to use when there is a problem with a line.
Initial Configuration 
Forced Line Disconnect enabled for attendant extension 300
Using the Feature
To disconnect a busy line
(by dialing a code):
1.Lift handset. 
2.Press ICM. 
3.Dial the busy line’s number (348-363) for lines 01-16.
-You hear busy tone. 
4.Dial # to disconnect the line. 
-You hear Intercom dial tone. To place a call on the
line, do step 3 again and dial the number.
To disconnect a busy line
(by pressing a Line key): 
1.Lift handset. 
2.Press Line key for busy line. 
-You hear busy tone. 
3.Dial # to disconnect the line. 
-The Line key goes out and you hear Intercom dial
tone.  To place a call on the line, press the Line key
and dial the number.
Understanding Related Programming
Program 1To enable Direct Line (Trunk) Access in a Class of
Service (DIR ACC/CMP-ON = Y + #); it must be
enabled for Forced Line Disconnect to work (see also
Program 18 [I])
Program 18 (I) To assign a Class of Service from Program 1 (COS + # +
01-27 + #) to each extension that should be able to use
Forced Line Disconnect
Program 16To give an extension access to a line (L + Line 01-16 + #
+ 02 + #)
Program 17To assign a line to a key at an extension (LK + Line 01-16
+ #)
Forced Line Disconnect
Part I:  DIGITAL SYSTEM Features 87 
						

							Group Ca ll Pic kup
&
Easily answer a call ringing your group (e.g., department) even if
you don’t know which extension is ringing. 
Group Call Pickup places your extension in a Pickup Group with other extensions so
you can easily pick up (answer) each other’s calls.  In other words, anyone in the
group can pick up a call ringing any other extension in the group by dialing a simple
code (* 1).  Group Call Pickup answers the following types of calls: 
·Ringing Intercom calls 
·Transferred Calls 
·Outside calls on Direct Inward Lines 
·Outside calls on lines that have been assigned, through system programming, to
the Pickup Group
To further simplify answering calls that ring a Pickup Group, your extension can be
assigned a Pickup Group key.  This way, when a call rings any extension in the
group, the key flashes and you simply press it to answer the call.  If your extension
has program access level 2-5, you can assign ringing to a Pickup Group key so when
a call rings an extension in the group, your extension rings. Also see Delayed
Ringing Assignment on page 62 and Ringing Assignment on page 154.
The system can accommodate up to seven Pickup Groups (01-07).  Any number of
extensions can be in a group, but an extension can only be in one group.
Initial Configuration 
·No Pickup Groups 
·No Pickup Group keys 
·No Direct Inward Lines assigned to extensions 
·No lines assigned to Pickup Groups 
·Extension 301-305 can program ringing.  All other extensions only have access
level 01. 
Using the Feature
To answer a call ringing
your Pickup Group from
any extension in that
Pickup Group:
This procedure does not answer Ring Group calls at other
extensions in the Pickup Group. 
1.Lift handset. 
-If you have a One-Touch Speed Dial key, you can
press it instead of using steps 2-4. 
2.Press ICM (except at an ESL set).
3.Dial *. 
4.Dial 1. 
To answer a call ringing a
Pickup Group using the
Pickup key for the group: 
1.Lift handset. 
2.If not connected, press flashing Pickup key.
Group Call Pickup
88 DIGITAL SYSTEM Administrator’s Guide 
						

							Understanding Related Programming
Program 18 (I)To assign an extension to a Pickup Group (CPG + # +
Group number 01-07 + #)
Program 17To assign a Pickup Group key to an extension (GP +
Group number 01-07 + #). You can also assign a Pickup
Group key to an extension that is not in a Pickup Group
so the extension can answer calls ringing that group.
Program 18 (II)To assign ringing to a Pickup key at an extension (RA or
DRA + # + Key + Y + #)
Program 15To assign program access level 2-5 (PGM ACC LEVEL
= 02-05 + #) to Pickup Group extensions so they can
program ringing for Pickup keys themselves
Program 12To assign a line to a Pickup Group (CPG + # + Pickup
Group 01-07 + # )
Group Call Pickup
Part I:  DIGITAL SYSTEM Features 89 
						

							Group Listen
&
Broadcast an important call over your speaker so all your
colleagues can hear the information at once.  They can give you
feedback on the information without the person on the line hearing
their comments. 
While you talk to someone using the handset, you can activate Group Listen to
broadcast that person’s voice over your phone’s speaker.  Anyone in the general
vicinity of your phone can hear what the caller says, but that person will only hear
what you say into the handset.
Note: Attendants cannot use Group Listen.
Initial Configuration 
Group Listen always allowed
Using the Feature
Attendant and Headset extensions cannot use Group Listen.
To activate Group Listen
while on a handset call:
1.Press HF, but do not hang up. 
-HF flashes slowly and the speaker is on. 
To cancel Group Listen
(without terminating your
call):
 1.Do not hang up the handset. 
2.Press HF. HF goes out and the speaker is off. 
-You can still talk to the other person using the
handset.
To terminate (hang up) a
call after activating Group
Listen:
1.Press HF, then hang up the handset. 
OR
Hang up the handset, then press HF.
Understanding Related Programming
N/A 
Group Listen
90 DIGITAL SYSTEM Administrator’s Guide 
						

							Group Ringing
&
Call a group of extensions by dialing a single code. 
The extensions in your system can be placed into Ring Groups.  When you make an
Intercom call or Transfer to a Ring Group, all extensions in the group ring
simultaneously.  If your extension is in a Ring Group, you can answer any call that
rings your group by simply lifting the handset.
Your system can also be set up so that incoming outside calls ring all extensions in a
Ring Group directly (i.e., without having to be transferred to the group).
The system can accommodate up to eight different Ring Groups (01-08).  The dial-up
codes for Ring Groups 01-08 are 364-371(without AUX) or 396-403 (with AUX).
Note:
If you upgrade your Base CEU by adding an AUX Module with software version
01.05 or higher, you must reprogram the Ring Group direct terminations in Program
12.  See 
Understanding Related Programming on the next page.
Initial Configuration
No Ring Groups programmed
Using the Feature
To make an Intercom call
to a Ring Group:
1.Lift handset. 
2.Press ICM (except at an ESL set). 
-ICM lights and you hear dial tone.
3.Dial Ring Group number (364-371 without AUX, 396-
403 with AUX).
To transfer your outside
call to a Ring Group:
1.Press ICM.  
-At an ESL set, press TRF instead. Your call goes on
Hold. 
2.Dial Ring Group number (364-371 without AUX, 396-
403 with AUX). 
3.Hang up. 
-If the group is busy, the transferred call Camps-On
(waits) until someone in the group is free or the
transferred caller hangs up.  The call will not recall
your extension.
To answer a call that
rings your Ring Group:
The call rings like any other Intercom or outside call. 
1.Lift handset. 
-You cannot use Automatic Handsfree to answer the
call.
Group Ringing
Part I:  DIGITAL SYSTEM Features 91 
						

							To answer a call that
rings someone else’s
Ring Group:
If it’s an outside call, you can answer it only if you have
access to that line. 
1.Lift handset. 
-If you have a Call Coverage key (see page 169) for
the other group, just press the key instead of using
steps 2-4. 
2.Press ICM (except at an ESL set).
-ICM lights and you hear dial tone. 
3.Dial *. Dial tone stops. 
4.Dial Ring Group number (364-371 without AUX, 396-
403 with AUX).
Understanding Related Programming
Program 18 (I)To assign extensions to a Ring Group (RG + # + Ring
Group Number 01-08 + #).  Do not assign an attendant or
Hunt Group extension to a Ring Group.
Program 12To directly terminate a line (i.e., assign a Direct Inward
Line [DIL]) to a Ring Group (DTD + # + Ring Group
extension number 364-371 w/o AUX or 396-403 w/AUX
+ # ). When a call comes in on the DIL, all extensions in
the group ring.
Program 17To assign a DIL to a key (LK + Line number 01-16 + #)
at every extension in the Ring Group (if desired)
To change the first digit of Ring Group numbers, see
Flexible Numbering Plan on page 86
Group Ringing
92 DIGITAL SYSTEM Administrator’s Guide 
						

							Ha ndsfree
&
Move across the office while on a call and still talk to the caller —
your phone’s microphone picks up your voice from any point in the
room. 
With a Handsfree phone, you can place calls, answer ringing calls, and activate
features without lifting the handset; instead, you use the speaker and microphone in
your phone (see also Automatic Handsfree on the next page).  If you do not have a
Handsfree phone, read Monitor on page 117.
To answer a voice-announced Intercom call Handsfree, see Intercom Call on page
103.
Note: Attendants cannot use Handsfree.
Initial Configuration 
Handsfree capability at all Handsfree phones
Using the Feature
Handsfree is not available to attendant or Headset extensions, or when the system is
already accommodating the maximum number of Handsfree conversations, which is
12 per CEU.
To activate Handsfree
instead of lifting the
handset:
1.Press HF. HF lights. 
- If MIC/DND also lights, your phone does not have
Handsfree or all Handsfree circuits are busy.
To talk on a Handsfree
call:
 1.Speak toward the phone. 
-To turn off the mic, see Microphone Mute on page
115 . If you hear a beep while on a call, see Split on
page 167.
To hang up a Handsfree
call: 
1.Press HF. 
-HF goes out.
To change a handset call
into a Handsfree call: 
1.Press HF. HF flashes. 
2.Hang up the handset. 
-HF lights steadily.
To change a Handsfree
call into a handset call: 
1.Lift handset. 
-HF goes out.
Understanding Related Programming
N/A 
Handsfree
Part I:  DIGITAL SYSTEM Features 93 
						

							H a ndsfr ee , A utoma tic
&
Use the Handsfree (HF) feature without pressing the HF key.
Automatic Handsfree lets you activate Handsfree for a call or feature by just pressing
the primary key for that call or feature.  There is no need to press the HF key first
(see also Handsfree on page 93).
With a Handsfree phone, you can always use Automatic Handsfree for:
·Dialing Number Preview 
·Directory Dialing 
·Intercom (when you press ICM) 
·Last Number Redial and Save 
·Speed Dial (when you press a One-Touch Speed Dial key or DIAL)
You can also use Automatic Handsfree for the features below, but only if the system
is programmed for Automatic Handsfree: 
·Outside Calls (for all types of Line keys) 
·Group Call Pickup (with a Pickup key) 
·Paging (with a Page key) 
·Park (with a Park Orbit key) 
·Call Coverage (with a Call Coverage key)
If you do not have a Handsfree phone, see Monitor on page 117.
Initial Configuration
Automatic Handsfree enabled
Using the Feature
Automatic Handsfree is not available to attendant or Headset extensions, or when the
system is already accommodating the maximum number of Handsfree conversations,
which is 12 per CEU.
To use Automatic
Handsfree:
Do not lift handset or press HF. 
1.Press (first) key for feature. 
-HF lights, Handsfree is activated. 
2.Press remaining keys for feature. To place a call, for ex-
ample: 
-Press Line key to get dial tone over the speaker. 
-Dial the number.
Understanding Related Programming
Program 2To allow/deny Automatic Handsfree system-wide (HF
REPLY = Y or  N + #)
Program 17To assign a line/feature to a key at an extension (see page
250)
Handsfree, Automatic
94 DIGITAL SYSTEM Administrator’s Guide