Nitsuko Digital System Administrators Guide

							C amp- O n (C all Wa iting)
&
Be assured that you are connected to a busy extension as soon as it
becomes free. 
When you make an Intercom call and get busy tone, Camp-On lets you dial a code
and wait off-hook for the busy extension to become available.  Dialing the code may
send Call Waiting beeps to the busy user (if enabled in programming).  The
DIGITAL SYSTEM automatically connects you to that extension when the busy user
hangs up or if the busy user chooses to interrupt their call and respond to your beeps.  
When a line you want to use is busy, Camp-On also lets you dial a code and wait
off-hook for it to become free.  When free, the system gives you dial tone on the line. 
On the other hand, when you are busy on a call, you’ll hear Call Waiting beeps when: 
·An Intercom caller sends them 
·Someone transfers an outside call to you 
·You receive an outside call on a line that normally rings your phone. If several
calls come in while you are busy on a call, you’ll hear the beeps only for the first
one.  You will not, however, hear any Call Waiting beeps if your extension is pro-
grammed for Privacy.
Initial Configuration 
·All extensions can use Camp-On 
·Call Waiting tones enabled system-wide 
·Privacy disabled except for attendant extension 300
·Attendant extension 300 can Camp-On to a busy line
Using the Feature
To  C a m p - On  t o  a n
extension when you call it
and hear busy tone or
ring-busy tone: 
You cannot Camp-On if you hear fast busy tone (the
extension is in Do Not Disturb). 
1.Dial C. 
-You hear ringing while you wait. 
2.Do not hang up and wait to be connected. 
-If you choose to hang up, the system converts your
Camp-On to a Callback (see page 50).
To have a Transfer
Camp-On to an extension
after you call it and hear
busy or ring-busy tone: 
1.Simply hang up when you hear the busy or ring-busy
tone. 
-See also Transfer on page 182. 
To Camp-On to a busy
line: 
1.Try to access the busy line. 
2.Dial C when you hear busy tone. 
-Busy tone stops. 
3.Do not hang up and wait for dial tone. 
-If you choose to hang up, the system converts your
Camp-On to a Line Queuing request (see page 108).
Camp-On (Call Waiting)
Part I:  DIGITAL SYSTEM Features 55 
						

							To answer Call Waiting
beeps from an Intercom
call:
Your hear two beeps and ICM flashes.
1.At a multibutton phone, press ICM to answer the wait-
ing call.
OR
At an ESL set, press HLD and dial * 2. 
-Your first call goes on Hold.
-To alternate between the calls, see Split on page
167.
To answer Call Waiting
tones from an outside call:
You hear two beeps and a Line/Loop key flashes.
1.Press HOLD to hold the call you are on. 
2.At a multibutton phone, press flashing Line/Loop key.
OR
At an ESL set, dial * 2. 
-To alternate between the calls, see Split on page
167.
Understanding Related Programming
Program 1To allow/deny Camp-On to a busy extension or line in a
Class of Service (CAMP ON or DIR ACC/CMP-ON =
Y or N + # (see also Program 18 [I])
To allow/deny Privacy in a Class of Service (PRIVACY =
Y or N + #).  Allow Privacy for any extension that should
not receive Call Waiting beeps (see also Program 18 [I]).
Program 18 (I)To assign a Class of Service from Program 1 (COS + # +
01-27 + #) to an extension
To enable/disable Off-Hook Ringing at an extension
(OHR + # + Y or N + #).  If enabled, the system converts
the extension’s Call Waiting tones to a ring signal over the
speaker.
Program 2To enable/disable Call Waiting beeps system-wide
(CALL WAIT TONE = Y + #)
Camp-On (Call Waiting)
56 DIGITAL SYSTEM Administrator’s Guide 
						

							C entrex/P BX F ea ture  Keys
&
Access a PBX/Centrex feature with a single touch. 
When your system is installed behind a PBX or Centrex, a PBX/Centrex key lets you
access a PBX/Centrex feature without dialing the feature code.  The feature code is
stored in a key so you can just press the key.
PBX/Centrex keys can be enabled only through terminal programming, which
requires the AUX Module.  To enable PBX/Centrex keys, see Centrex Compatible
Feature Keys in the DIGITAL SYSTEM Feature and Terminal Programming Manual.
Initial Configuration 
No PBX/Centrex keys assigned
Using the Feature
See the DIGITAL SYSTEM Feature and Terminal Programming Manual.
Understanding Related Programming
Program 3To set the baud rate of the AUX Module’s port for
terminal programming (LOCAL BAUD = 00 [300], 01
[1200], 02 [2400], 03 [4800], 04 [9600] or 05 [19.2K] + #)
Centrex/PBX Feature Keys
Part I:  DIGITAL SYSTEM Features 57 
						

							C lass of Se rvic e
&
Each extension can have a customized group of features depending
on its needs. 
A Class of Service (COS) is a group of feature and dialing options that you can
assign to an extension.  First, you customize a COS by enabling or disabling each
option, then you assign the COS to an extension.  You can customize up to 28
different COSs (00-27), and you can assign the same COS to any number of
extensions.  In addition, there is a special COS (30) for attendant extensions.  
Below are the COS options, their initial setting, and a feature reference.  A Y code
means the feature is allowed, N means denied.
Initial Configuration 
·Attendant extension 300 has COS 30 (equivalent to COS 00) 
·Extensions 301-347 have COS 01 
·Place only Intercom Calls during Night Answer = N 
See Night Answer on page 121. 
·Off-Premise Call Forward = N 
See Off-Premise Call Forward on page 46. 
·Break-In (Intrusion) = Y for COS 00; N for others 
See Intrusion (Barge-In) on page 106. 
·Camp-On (Busy Extension) = Y 
See Camp-On on page 55. 
·Internal Call Forwarding = Y 
See Call Forwarding, Internal on page 44. 
·System Speed Dial Access = Y 
See Speed Dial on page 162. 
·Toll Restriction Level = 00 (not restricted) 
See Toll Restriction on page 178. 
·Place Only Local Calls (Day or Night Answer mode) = N 
See Toll Restriction on page 178. 
·Place Only Local Calls during Night Answer = N 
See Toll Restriction on page 178. 
·Extended Ring = N 
See Extended Ringing on page 80. 
·Privacy = N 
See Privacy on page 148.
·Callback (Line Queuing) Priority = N 
See Line Queuing on page 108.
·Direct Line Access & Camp-On to Busy Line = Y for COS 00; N for others 
See Placing Outside Calls (Using Direct Line Access) on page 134.
·Initiate All Call Page = Y 
See Paging on page 138.
·Access Page Zones 1-3 = Y 
See Paging on page 138.
·Silent Monitor = N 
See Silent Monitor on page 161.
·No Flash for Electronic Single Line Phones = N 
ACD Supervisor Keyset = N 
See Automatic Call Distribution on page 36.
Class of Service
58 DIGITAL SYSTEM Administrator’s Guide 
						

							·Single Ring for ASI Calls = N 
See Analog Station Interface on page 31.
Using the Feature
N/A
Understanding Related Programming
Program 1To customize Class of Service for an extension or line
(see also Program 18 [I])
Program 18 (I) To assign a Class of Service from Program 1 to an
extension (COS  + # + 01-27 + #)  
Class of Service
Part I:  DIGITAL SYSTEM Features 59 
						

							Conference
&
Conduct a telephone meeting with inside and/or outside parties so
you do not have to leave your office.
Conference lets you set up a three-way telephone conversation.  To set up a
Conference, you establish an Intercom or outside call, then add someone to it.  You
can add an outside party or an extension user.
To set up a Conference with two outside parties, your system must be equipped with
loop start lines that have disconnect supervision.
Initial Configuration 
Conference allowed
Using the Feature
Conference is temporarily unavailable when the system is already accommodating
the maximum number of three-party conversations, which is 8 per system.
To set up a Conference: 1.Establish first call. 
2.Press CONF. 
-Your call goes on Hold.  
-Busy tone means that all Conference circuits are
busy. Try again later. 
3.Establish second call. 
4.Press CONF again. 
-CONF lights and all three of you are connected. 
-If the Conference includes at least one other
extension user, you can hang up (leave the
Conference) without disconnecting the remaining
parties. 
Understanding Related Programming
N/A 
Conference
60 DIGITAL SYSTEM Administrator’s Guide 
						

							Data
&
The DIGITAL SYSTEM can also be used for data
communications. 
The Data feature lets you connect a Data Module (P/N 88400), a Dataport PCB (P/N
89460), and/or a Modem Pooling PCB (P/N 89465) to the system for data
communications with computers, terminals, printers and other RS-232 devices.
Note:  Depending on the version of the your system, you may need to install an AUX
Module to use Dataport and Modem Pooling PCBs.  For more information on all
Data devices, see the Data Products Manual (P/N N1850DMG01).
Initial Configuration 
For a Data Module: 
Baud Mode:  Slave Allow DTR Disconnect:  Yes 
Parity:  None, 8 bits Allow Break Disconnect:  Yes 
Interactive Mode:  Yes Auto Baud:  Yes 
Interactive Echo:  Yes Busy on DTR Low:  No 
RS-232 Controls Active:  Yes
Using the Feature
See the Data Products Manual (P/N N1850DMG01).
Understanding Related Programming
Program 14To assign the correct circuit type (CIRCUIT TYPE = Z +
#) to a Data Module
Program 18 (I)To configure an extension as a Dataset (DS  + # + Y + #)
when it is installed with a Data Module
Program 3To set the baud rate of the AUX Module’s port for
terminal programming (LOCAL BAUD = 00 [300], 01
[1200], 02 [2400], 03 [4800], 04 [9600] or 05 [19.2K] + #)
Program 4To set the Modem Reserve timer (Timer 05 + # +
Duration + #) when using a Modem Pooling PCB
Data
Part I:  DIGITAL SYSTEM Features 61 
						

							De laye d Ringing Assignment
&
Have your calls ring at your secretary’s phone, then at your phone
after a short delay. This way, you are not disturbed by a ringing
call unless your secretary cannot get to it right away. 
Delayed Ringing Assignment (DRA) lets you enable or disable delayed day/night
ringing for: 
·Lines 
·Call Coverage keys 
·Pickup Group keys 
A call rings the line or key after a pre-programmed delay instead of right away.  To
enable/disable DRA, your extension must have program access level 2-5.  Enabling
DRA disables immediate Ringing Assignment (see page 154) or Night Ringing (see
page 124).
Initial Configuration 
·DRA disabled at all extensions 
·Extension 300-305 can program DRA.  All other extensions only have program
access level 01. 
Using the Feature
To enable/disable Delayed
Ringing Assignment
(DRA) when your
extension has program
access level 2-5: 
1.Do not lift handset. 
2.Press #. 
3.Dial DRA. 
-Your Line, Call Coverage, Pickup keys flash or light
steadily.  Flashing means Delayed Ring is on;
steadily lit means it is off. 
4.Press desired key or dial desired line number. 
5.To enable DRA, dial Y. 
OR 
To disable DRA, dial N. 
6.Press # and return to step 4, or press SAVE to finish.
Understanding Related Programming
Program 18 (II)To enable/disable Delayed Ringing for an extension
(DRA + # + line + Y or N + #)
Program 15To assign program access level 2-5 to extensions so they
can program Delayed Ringing themselves (PGM ACC
LEVEL = 02-05 + #)
Program 4To set the Delayed Rings timer (Timer 07 + # + Duration + #)
Program 17To assign Line (LK + Line 01-16 + #), Call Coverage
(CCK + ext. + #), Pickup (GP + Pickup group 01-07 + #)
keys to an extension
Program 16To assign line access to an extension (L + Line 01-16 + #
+ 01 or 02 + #)
Delayed Ringing Assignment
62 DIGITAL SYSTEM Administrator’s Guide 
						

							D ia ling N umber  Pr evie w
&
Make a mistake in dialing and not have to redial the entire number. 
If you have a Display Phone, Dialing Number Preview lets you dial an outside
number, review its digits on your display and correct them, if necessary, before the
system dials out the call.  To correct a mistake, you back up to the mistake and enter
the correct digit.  Then you simply press a few keys to have the system dial out your
call.
Initial Configuration 
Dialing Number Preview always allowed at Display Phones
Using the Feature
To use Dialing Number
Preview: 
1.Do not lift handset (unless you are using an attendant
extension). 
2.Dial *. 
-HF lights. 
3.Dial number. 
4.Correct any mistakes as follows: 
-Press VOL DN to move the cursor left to the
incorrect digit.  If you go to far, press VOL UP to
move the cursor right. If the number is correct, go
to step 6. 
-Dial the correct digit. 
5.Press FTR to move the cursor to the end of the number. 
6.Press DIAL. 
-If your phone has a Prime Line key (page 134), this
step dials out the call and you can skip step 7. 
7.Press Line key to have the system dial your call.
To exit Dialing Number
Preview without dialing
the call:
 1.Press HF. 
-At an attendant extension, hang up.
Understanding Related Programming
Program 16To give an extension outgoing access to a line (L +  Line
01-16  + # + 02 + # )
Dialing Number Preview
Part I:  DIGITAL SYSTEM Features 63 
						

							Direc t Inwa rd Line s
&
A DIGITAL SYSTEM line can be assigned to a specific extension
so outside callers can directly reach that extension.  For example, a
DIL could ring a Sales Manager’s extension, and if unanswered, all
the other salespeople in the group. 
The Direct Inward Line (DIL) feature lets you program a line so it rings a specific
destination, and if unanswered, rings other extensions.  The initial destination
(termination) for a DIL can be: 
·An extension 
·The master extension for a UCD Hunt Group (including Voice Mail master ex-
tensions) 
·A Ring Group 
A DIL always rings its initial destination; there is no need to assign ringing through
system programming.  In addition, an extension user can place calls on a DIL. 
A DIL can have a day termination and a night termination: 
·A line with a day termination to an attendant (operator) rings at the night termi-
nation when the attendant activates Night Answer (see page 121). 
·A line with a day termination to a non-attendant extension rings at the night ter-
mination when that extension activates Do Not Disturb (see page 74). 
·A line with a day termination to a UCD master extension rings the night termina-
tion when the master extension’s attendant (assigned in Program 18 [I]) activates
Do Not Disturb (see page 74). 
·A line with a day termination to a Ring Group rings at the night termination
when extension 300 activates Night Answer.
If the terminated extension or group does not answer the DIL within a programmed
time, the DIL may ring extensions programmed for ringing on that DIL (called key
ring).  More specifically: 
·If a terminated extension does not answer the DIL, the DIL converts to key ring. 
·If a member of a terminated UCD Hunt Group does not answer the DIL, the DIL
rings the overflow extension (if one is programmed).  If the overflow extension
does not answer, the DIL converts to key ring. 
·If a member of a terminated Ring Group does not answer the DIL, the DIL con-
tinues to ring the Ring Group until someone answers or the caller hangs up.
For more information on Ring Groups see page 91.  For more information on UCD
Hunt Groups see page 81.
Initial Configuration 
No DILs
Direct Inward Lines
64 DIGITAL SYSTEM Administrator’s Guide