Nitsuko Digital System Administrators Guide
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Flash Rates for Keysets with Single Color (Red) LEDs Phone with Single Color (Red) LEDs Your phone is idle (not on a call)All LEDs out (dark) Outside Calls An outside line is busyThe line key is On An outside call is ringing your phoneThe line key flashes Slowly if it’s shared, Off then flashing Quickly if it’s just for you And then you answer itThe line key is On Or answer it with Privacy releasedThe line key flashes Quickly You place the outside call on HoldThe line key is On then flashing Moderately Or a co-worker places the call on HoldThe line key flashes Moderately Or you place the outside call on Exclusive HoldThe line key is On then flashing Quickly If a call on Hold recalls to youThe line key is Off then flashing Quickly Intercom Calls An Intercom call rings your phoneICM flashes Slowly You answer the Intercom callICM flashes Quickly You place the Intercom call on HoldHOLD is ON then flashes Quickly And then it recalls to youICM flashes Slowly Miscellaneous Features You activate Microphone MuteMIC/DND is On You activate Do Not DisturbMIC/DND flashes Quickly You have a Message WaitingMSG flashes Quickly You activate Call Forwarding, Personal Greeting or Selectable Display MessagingMSG flashes Slowly Charts and Illustrations Introduction 15
Multibutton Telephone Key Layout Programmable Feature KeysProgrammable Feature Keys Programmable Feature Keys Conference Intercom Do Not Disturb, Microphone Mute Night Answer Key (Attendant)Handsfree Intercom Loop Key (Attendant) Message WaitingProgramming Mode Feature, Flash Save or Volume Down Last Number Redial or Volume Up Hold, Background Music ABCDEF GHIJKLMNO PRSTUVWXY DIAL LASTVOLUPSAVEVOLDN FTRPGM FRI 08/18 03:34P HOLD MIC/DND ICMCONFMSG N1870 - 16 HF Display 1 2 3 4 5 11 12 13 14 15 166 7 8 9 10 Charts and Illustrations 16 DIGITAL SYSTEM Administrator’s Guide
Electronic Single Line (ESL) Key Callouts Hold Programming Mode Volume Down Volume Up Transfer 01850L31 123 456 7 89 0TRF VOL UP VOL DN HLDABC DEF GHI JKL MNO PRS TUV WXY PGM # Message Waiting LED Charts and Illustrations Introduction 17
DSS Console Key Layout 301 302 303 304 305 306 307 308 309 310 321 322 323 324 325 326 327 328 329 330 341 342 343 344 345 346 347 311 312 313 314 315 316 317 318 319 320 331 332 333 334 335 336 337 338 339 340 PAGE PAG 1 PAG 2 PAG 3 60 61 62 RLS N1850 - 50 Charts and Illustrations 18 DIGITAL SYSTEM Administrator’s Guide
About R ela ted Doc uments Below are the other DIGITAL SYSTEM manuals and guides that you will find useful. Periodically check with your Sales Representative to be sure you have most up-to-date versions. DescriptionPart NumberHelps you . . . DIGITAL SYSTEM Program Record FormN1872PRF03 Record the data codes for each DIGITAL SYSTEM program and shows you how to enter the data codes into memory DIGITAL SYSTEM Hardware ManualN1870INS02 Understand the DIGITAL SYSTEM equipment and how to install it DIGITAL SYSTEM Installation Template960-592-00 Quickly install the DIGITAL SYSTEM and get it up and running DIGITAL SYSTEM Feature and Terminal Programming ManualN1870SWG03 Understand the DIGITAL SYSTEM features and shows you how to program them from a terminal connected to the AUX Module DIGITAL SYSTEM Multibutton Telephone Feature HandbookN1870MFH03 Use the DIGITAL SYSTEM features from a Multibutton Telephone DIGITAL SYSTEM Multibutton Telephone Quick Reference GuideN1872MBG03 Quickly access the most commonly used features from a Multibutton Telephone DIGITAL SYSTEM Electronic Single Line User GuideN1872SLO02 Quickly access the most commonly used features from an electronic Single Line Telephone About Related Documents Introduction 19
– For your notes – About Related Documents 20 DIGITAL SYSTEM Administrator’s Guide
Part I DIGITAL SYSTEM Features Part I: DIGITAL SYSTEM Features 21
- For your notes - 22 DIGITAL SYSTEM Administrator’s Guide
F e at u res A – H Ac count C odes & Uniquely identify a call with a special number so it is easy to keep track of who you talked to and, if necessary, charge them for your time. When your system is equipped with Station Message Detail Recording (SMDR), you can assign a 10-digit Account Code to a call. The Account Code will print out with the other SMDR data for that call. You enter the code while placing the call or while on the call. For introductory information on SMDR, see page 171. Account Codes and SMDR require the AUX Module and a customer-provided ASCII record collection device (e.g., printer or terminal). Account Code and SMDR options are programmed through a terminal connected to the AUX Module. For more information, see Account Codes and SMDR in the DIGITAL SYSTEM Feature and Terminal Programming Manual. Initial Configuration Account Codes not allowed Using the Feature N/A Understanding Related Programming Program 3To set the baud rate of the AUX Module’s port for terminal programming ( LOCAL BAUD = 00 [300], 01 [1200], 02 [2400], 03 [4800], 04 [9600] or 05 [19.2K] + #) Account Codes Part I: DIGITAL SYSTEM Features 23
Alarms & You can, as the attendant, quickly zero in on a system problem and report it to your service center and/or remove the problem line or extension from service. If you are an attendant, your phone’s display may show Alarm messages. You can view the cause of the Alarm by pressing a single button. You may see MINOR ALARM, MAJOR ALARM or MAJOR/MINOR ALARM. A minor alarm occurs when an extension is unplugged or fails, or when a line fails. A major alarm occurs when an expansion KSU (CEU) fails. A major/minor alarm occurs when both a major and minor alarm occur simultaneously. After you view an extension or line failure, you may want to remove the extension or line from service (see page 153). When an Alarm displays, your phone will not ring normally for incoming calls. If your phone has Off-Hook Ringing, it rings with a single beep (repeated). If your phone does not have Off-Hook Ringing, calls do not ring at all. Initial Configuration Alarms occur at attendant extension 300 Using the Feature To View Alarms from your attendant phone: 1.Do not lift handset. 2.Press MSG. -The display shows you the cause of the alarm. For example, you may see STA 302 FAILED or LINE 02 FA I L E D . 3.Press MSG to see if there are more alarms. -When you see the first failure message again, you have gone through the entire list. 4.Lift and replace handset to clear the alarms. Understanding Related Programming Program 18 (I)To assign Off-Hook Ringing to an attendant extension so their phone rings while Alarms display ( OHR + # + Y or N + #) Program 3To assign attendant extensions ( OPR nn EXT = Extension number + #) Alarms 24 DIGITAL SYSTEM Administrator’s Guide