Ricoh B230 Service Manual

							 
SM 5-405 B230/B237 
Service 
Tables 
ƒ  Make sure that the machine is disconnected from the network to prevent a print job 
from arriving while the firmware update is in progress before you start the firmware 
update procedure. 
5.6.3 UPDATING FIRMWARE  
Preparation 
1.  If the SD card is blank, copy the entire “romdata” folder onto the SD card. 
2.  If the card already contains the “romdata” folder, copy the “B230” folder onto the card. 
If the card already contains folders up to “B230”, copy the necessary firmware files (e.g. 
B230xxxx.fwu) into this folder. 
 
ƒ  Do not put multiple machine firmware programs on the same SD card. Copy the 
only model firmware you want. 
 
1.  Turn the main power switch off. 
2.  Remove the slot cover [A] (
 x 1). 
3.  Insert the SD card into SD Card Slot 3. Make sure the label on the SD card [B] 
faces the rear side of the machine. 
4.  Slowly push the SD card into the slot so it locks in place. You will hear it click. 
Make sure the SD card locks in place.   
 
ƒ  To remove the SD card, push it in to unlock the spring lock. Then release it so 
it pops out of the slot. 
5.  Disconnect the network cable from the copier if the machine is connected to a 
network. 
6.  Switch the main power switch on. After about 45 seconds, the initial version 
update screen appears on the LCD in English.  
						

							 
B230/B237 5-406  SM 
7.  On the screen, touch the button or press the corresponding number key on the 
operation panel to select the item in the menu that you want to update. 
 
ROM/NEW What it means 
ROM: Tells you the number of the module and name of the version currently 
installed. The first line is the module number, the second line the 
version name. 
NEW: Tells you the number of the module and name version on the SD card. 
The first line is the module number, the second line the version name. 
 
8.  Touch “UpDate (#)” (or 
) to start the update. 
 
ƒ  The progress bar does not show for the operation panel firmware after you 
touch “OpPanel”. The power on key flashes on and off at 0.5 s intervals when 
the LCDC firmware is updating. The power key flashes on and off at 3 s 
intervals when the update is finished. 
9.  The Update is Done message appears on the operation panel after completing 
the updating. The message differs depending on the firmware that has been 
updated. 
10.  Switch the copier main power switch off when you see the “Update is Done” 
message or follow the procedure that is displayed on the operation panel. 
11.  Press in the SD card to release it. Then remove it from the slot. 
12.  Switch the copier on for normal operation. 
Error Messages 
An error message shows in the first line if an error occurs during the download. 
The error code consists of the letter “E” and a number. The example above shows 
error “E24” displayed.    For details, refer to the Error Message Table. (
 Handling 
Firmware Update Errors) 
Firmware Update Error 
If a firmware update error occurs, this means the update was cancelled during the update 
because the module selected for update was not on the SD card.  
						

							 
SM 5-407 B230/B237 
Service 
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Recovery after Power Loss 
If the ROM update is interrupted as a result of accidental loss of power while the firmware 
is updating, then the correct operation of the machine cannot be guaranteed after the 
machine is switched on again. If the ROM update does not complete successfully for any 
reason, then in order to ensure the correct operation of the machine, the ROM update error 
will continue to show until the ROM is updated successfully. 
In this case, insert the card again and switch on the machine to continue the firmware 
download automatically from the card without the menu display. 
5.6.4 UPDATING THE LCDC FOR THE OPERATION PANEL 
Do the following procedure to update the LCDC (LCD Control Board). 
1.  Turn the copier main switch off. 
2.  Insert the SD card into SD Card Slot 3. 
3.  Switch the copier main switch on. 
4.  The initial screen opens in English after about 45 seconds. 
5.  Touch “Ope Panel.xx”. 
6.  xx differs depending on the destination. 
7.  Touch  “UpDate(#) or (
) to start the update. 
8.  Downloading starts after about 9 seconds. 
9.  The operation panel goes off and the main power on key flashes in red at 0.5 s 
intervals when the data is downloading. The same key starts flashing in green at 
1 s intervals when the update is finished. 
10.  Switch the copier main power switch off and remove the SD card. Then switch 
the copier on.  
						

							 
B230/B237 5-408  SM 
5.6.5 DOWNLOADING STAMP DATA 
The stamp data should be downloaded from the controller firmware to the hard disks at the 
following times: 
ƒ  After the hard disks have been replaced. 
The print data contains the controller software. Execute SP 5853 to download the fixed 
stamp data required by the hard disks.   
1.  Enter the SP mode. 
2.  Select SP5853 and then press “EXECUTE”. The following screen opens while 
the stamp data is downloading. 
 
The download is finished when the message prompts you to close. 
 
3.  Press the “Exit” button. Then turn the copier off and on again. 
5.6.6 NVRAM DATA UPLOAD/DOWNLOAD 
Uploading Content of NVRAM to an SD card 
Do the following procedure to upload SP code settings from NVRAM to an SD card.   
 
ƒ  This data should always be uploaded to an SD card before the NVRAM is 
replaced. 
ƒ  Make sure that the write protection of an SD card is unlocked 
1.  Do SP5990-001 (SMC Print) before you switch the machine off. You will need a 
record of the NVRAM settings if the upload fails. 
2.  Switch the copier main power switch off. 
3.  Insert the SD card into SD card slot 3. Then switch the copier on.  
						

							 
SM 5-409 B230/B237 
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4.  Execute SP5824-001 (NVRAM Data Upload) and then press the “Execute” key 
5.  The following files are coped to an NVRAM folder on the SD card when the 
upload procedure is finished. The file is saved to the path and the following 
filename:  
NVRAM¥.NV 
Here is an example with Serial Number “K5000017114”: 
NVRAM¥K5000017114.NV 
6.  In order to prevent an error during the download, be sure to mark the SD card 
that holds the uploaded data with the number of the machine from which the 
data was uploaded. 
 
ƒ  You can upload NVRAM data from more than one machine to the same SD 
card. 
Downloading an SD Card to NVRAM 
Do the following procedure to download SP data from an SD card to the NVRAM in the 
machine.  
ƒ  The NVRAM data down load may fail if the SD card with the NVRAM data is damaged, 
or if the connection between the controller and BICU is defective. 
ƒ  Do the download procedure again if the download fails. 
ƒ  Do the following procedure if the second attempt fails: 
ƒ  Enter the NVRAM data manually using the SMC print you created before uploading the 
NVRAM data. 
1.  Switch the copier main power switch off. 
2.  Insert the SD card with the NVRAM data into SD Card Slot 3. 
3.  Switch the copier main power switch on. 
4.  Do SP5825-001 (NVRAM Data Download) and press the “Execute” key. 
 
ƒ  The serial number of the file on the SD card must match the serial number of 
the machine for the NVRAM data to download successfully. The download 
fails if the serial numbers do not match. 
This procedure does not download the following data to the NVRAM: 
ƒ Total Count 
ƒ  C/O, P/O Count  
						

							 
B230/B237 5-410  SM 
5.6.7 ADDRESS BOOK UPLOAD/DOWNLOAD 
Information List 
The following information is possible to be uploaded and downloaded. 
Information 
ƒ Registration No. 
ƒ User Code 
ƒ E-mail 
ƒ Protection Code 
ƒ Fax Destination 
ƒ Fax Option 
ƒ Group Name 
ƒ Key Display ƒ Select Title  
ƒ Folder 
ƒ Local Authentication 
ƒ Folder Authentication 
ƒ Account ACL 
ƒ  New Document Initial 
ACL 
ƒ LDAP Authentication 
Download 
1.  Prepare a formatted SD card.   
2.  Make sure that the write-protection on the SD card is off. 
3.  Turn off the main power switch of the main machine. 
4.  Remove the slot cover 3 at the left rear side of the machine (
 x 1). 
5.  Install the SD card into the SD card slot 3 (for service use). 
6.  Turn on the main power switch. 
7.  Enter the SP mode. 
8.  Do SP5-846-051 (Backup All Addr Book). 
9.  Exit the SP mode, and then turn off the main power switch. 
10.  Remove the SD card form the SD card slot 3. 
11.  Install the slot cover 3. 
 
ƒ  If the capacity of SD card is not enough to store the local user information, an 
error message is displayed. 
ƒ  Carefully handle the SD card, which contains user information. Do not take it 
back to your location. 
Upload 
1.  Turn off the main power switch of the main machine. 
2.  Remove the slot cover 3 at the left rear side of the machine (
 x 1). 
3.  Install the SD card, which has already been uploaded, into the SD card slot 3. 
4.  Turn on the main power switch.  
						

							 
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5.  Enter the SP mode. 
6.  Do SP5-846-052 (Restore All Addr Book). 
7.  Exit the SP mode, and then turn off the main power switch. 
8.  Remove the SD card form the SD card slot 3. 
9.  Install the slot cover 3. 
 
ƒ  The counter in the user code information is initialized after uploading. 
ƒ  The information of an administrator and supervisor cannot be downloaded nor 
uploaded. 
ƒ  If there is no data of address book information in the SD card, an error message is 
displayed. 
5.6.8  INSTALLING ANOTHER LANGUAGE 
Many languages are available. But you can only switch between two languages at a time. 
Do the following procedure to select the two languages you want. You can select both of 
the languages you want from the user interface on the operation panel. 
1.  Switch the copier main power switch off. 
2.  Insert the SD card with the language data into SD Card Slot 3. 
3.  Switch the copier main power switch on. The initial screen opens after about 45 
seconds. 
4.  Touch “Language Data (2)” on the screen (or press 
). 
 
5.  Touch “LANG. 1(1)” or “LANG. 2(2) 
 
Key What it does  
						

							 
B230/B237 5-412  SM 
LANG. 1(1) Touch this button on the screen (or press   on the 10-key pad) to 
open the next screen so you can select the 1st language. 
LANG. 1(2) Touch this button on the screen (or press   on the 10-key pad) to 
open the next screen so you can select the 2nd language. 
Exit(0) Touch this key on the screen (or press   on the 10-key pad) to 
quit the update procedure and return to normal screen. 
 
6.  Touch “LANG 1(1)” to select the 1st Language. Touch “LANG (2)” to select the 
2nd Language. 
 
7.  Touch the appropriate button on the screen (or press the number on the 
10-keypad) to select a language as the 1st (or 2nd) language. 
If a language is already selected, it will show in reverse. 
Touching “Exit (0)” returns you to the previous screen. 
8.  If you do not see the language that you want to select, touch “↑(7)” or “↓(9)” on 
the screen (or press 
 or ) to show more choices. 
The Download Screen opens after you select a language. 
The 1st or 2nd language selected for updating shows. 
1.  The following show to right of the selection: 
2.  The first column shows the language currently selected   
The 2nd column shows the language selected to replace that language. 
The example below shows that the download will replace “Japanese” with “Italian” as 
the 1st language.  
						

							 
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9.  Touch “Update(#)” on the screen (or press 
) to start the download. 
Another screen with a progress bar does not show when the language is downloading.   
The following occur at the time the language is downloading: 
ƒ  The operation panel switches off. 
ƒ  The LED on the power on key flashes rapidly.   
10.  After the message of installation completed has shown on the LCD, switch the 
copier main power switch off. Then remove the SD card from the slot. 
11.  Switch the copier main power switch on to resume normal operation. 
5.6.9  HANDLING FIRMWARE UPDATE ERRORS 
An error message shows in the first line if an error occurs during a download. The error 
code consists of the letter “E” and a number (“E20”, for example).   
Error Message Table 
Code Meaning Solution 
20  Cannot map logical address  Make sure the SD card is inserted correctly. 
21  Cannot access memory  HDD connection incorrect or replace hard disks. 
22 Cannot decompress 
compressed data Incorrect ROM data on the SD card, or data is 
corrupted. 
23 Error occurred when ROM 
update program started Controller program abnormal. If the second 
attempt fails, replace controller board. 
24  SD card access error  Make sure SD card inserted correctly, or use  
						

							 
B230/B237 5-414  SM 
another SD card. 
30 No HDD available for stamp 
data download HDD connection incorrect or replace hard disks. 
31 Data incorrect for continuous 
download Insert the SD card with the remaining data 
required for the download, the re-start the 
procedure.  
32 Data incorrect after download 
interrupted Execute the recovery procedure for the intended 
module download, then repeat the installation 
procedure. 
33  Incorrect SD card version Incorrect ROM data on the SD card, or data is 
corrupted. 
34 Module mismatch - Correct 
module is not on the SD 
card) SD update data is incorrect. Acquire the correct 
data (Japan, Overseas, OEM, etc.) then install 
again. 
35 Module mismatch – Module 
on SD card is not for this 
machine SD update data is incorrect. The data on the SD 
card is for another machine. Acquire correct 
update data then install again. 
36 Cannot write module – 
Cause other than E34, E35 SD update data is incorrect. The data on the SD 
card is for another machine. Acquire correct 
update data then install again. 
40 Engine module download 
failed Replace the update data for the module on the 
SD card and try again, or replace the BICU 
board. 
42 Operation panel module 
download failed Replace the update data for the module on the 
SD card and try again, or replace the LCDC. 
43 Stamp data module 
download failed Replace the update data for the module on the 
SD card and try again, or replace the hard disks.
44 Controller module download 
failed Replace the update data for the module on the 
SD card and tray again, or replace controller 
board.