Ricoh B230 Service Manual

							 
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50 Electronic confirmation check 
failed SD update data is incorrect. The data on the SD 
card is for another machine. Acquire correct 
update data then install again. 
  
						

							 
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5.7  SD CARD APPLI MOVE 
5.7.1 OVERVIEW 
The service program “SD Card Appli Move” (SP5-873) lets you to copy application 
programs from one SD card to another SD card. 
Slot 1 and Slot 2 are used to store application programs. But there are 3 possible 
applications (PostScript 3, DOS unit, PictBridge). You cannot run application programs 
from Slot 3. However you can move application programs from Slot 3 to either Slot 1 or Slot 
2 with the following procedure (Slot 1 has the priority in the SD card Appli Move procedure 
if both Slot 1 and Slot 2 are used): 
1.  Choose a SD card with enough space. 
2.  Enter SP5873 “SD Card Appli Move”. Then move the application from the SD Card in 
Slot 3 to the Slot you want. 
 
ƒ  Do steps 1-2 again if you want to move another application program. 
3.  Exit the SP mode 
Use high caution when you do the SD Card Appli Move procedure: 
1.  The data necessary for authentication is transferred with the application 
program from an SD card to another SD card. Authentication fails if you try to 
use the SD card after you copy the application program from one card to another 
card. 
2.  Do not use the SD card if it has been used by the user on the computer. Normal 
operation is not guaranteed when such an SD card is used. 
 
3.  Remove the cover [A] (
 x 2). 
4.  Keep the SD card in the place [B] after you copy the application program from  
						

							 
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one card to another card. This is done for the following reasons: 
1.  The SD card can be the only proof that the user is licensed to use the application 
program.  
2.  You may need to check the SD card and its data to solve a problem in the future. 
5.  You cannot copy PostScript data to another SD card. You have to copy other 
data to the same SD card that stores PostScript data. 
5.7.2 MOVE EXEC 
The menu “Move Exec” (SP5-873-001) lets you copy application programs from the original 
SD card to another SD card. 
 
ƒ  Do not turn ON the write protect switch of the system SD card or application SD 
card on the machine. If the write protect switch is ON, a download error (e.g. Error 
Code 44) occurs during a firmware upgrade or application merge. 
1.  Turn the main switch off. 
2.  Make sure that an SD card is in SD Card Slot 1. The application program is 
copied into this SD card. 
3.  Insert the SD card (having stored the application program) to SD Card Slot 3. 
The application program is copied from this SD card. 
4.  Turn the main switch on. 
5.  Start the SP mode. 
6.  Select SP5-873-001 “Move Exec.” 
7.  Follow the messages shown on the operation panel. 
8.  Turn the main switch off. 
9.  Remove the SD card from SD Card Slot 3. 
10.  Turn the main switch on. 
11.  Check that the application programs run normally. 
5.7.3 UNDO EXEC 
The menu “Undo Exec” (SP5-873-002) lets you copy back application programs from an 
SD card to the original SD card. You can use this program when, for example, you have 
mistakenly copied some programs by using Move Exec (SP5-873-001). 
 
ƒ  Do not turn ON the write protect switch of the system SD card or application SD 
card on the machine. If the write protect switch is ON, a download error (e.g. Error 
Code 44) occurs during a firmware upgrade or application merge. 
1.  Turn the main switch off.  
						

							 
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2.  Insert the original SD card in SD Card Slot 3. The application program is copied 
back into this card. 
3.  Insert the SD card (having stored the application program) to SD Card Slot 1. 
The application program is copied back from this SD card. 
4.  Turn the main switch on. 
5.  Start the SP mode. 
6.  Select SP5-873-002 “Undo Exec.” 
7.  Follow the messages shown on the operation panel. 
8.  Turn the main switch off. 
9.  Remove the SD card from SD Card Slot 3. 
 
ƒ  This step assumes that the application programs in the SD card are used by 
the machine. 
10.  Turn the main switch on. 
11.  Check that the application programs run normally.  
						

							 
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5.8 CONTROLLER SELF-DIAGNOSTICS 
5.8.1 OVERVIEW 
There are three types of self-diagnostics for the controller. 
1.  Power-on self-diagnostics: The machine automatically starts the self-diagnostics just 
after the power has been turned on. 
2.  Detailed self-diagnostics: The machine does the detailed self-diagnostics by using a 
loop-back connector (P/N G0219350) 
3.  SC detection: The machine automatically detects SC conditions at power-on or during 
operation. 
The following shows the workflow of the power-on and detailed self-diagnostics.  
						

							 
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5.8.2 DETAILED SELF-DIAGNOSTICS 
In addition to the self-diagnostic test initiated every time the main machine is powered on, 
you can set the machine in a more detailed diagnostic mode manually. This lets you test 
other components or conditions that are not tested during self-diagnosis after power on. 
The following device is required in order to put the machine in the detailed self-diagnosis 
mode: 
 
No. Name 
G0219350  Parallel Loopback Connector 
  
						

							 
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Executing Detailed Self-Diagnosis 
Do the following procedure to execute detailed self-diagnosis. 
1.  Switch off the machine, and connect the parallel loopback device to the 
Centronics I/F port. 
2. Hold down 
, press and hold down . Then switch on the machine while 
pressing both keys at the same time. 
You will see “Now Loading” on the touch-panel. Then you will see the results of the 
test. 
The machine automatically starts the self-diagnostics and prints the diagnostic report 
after completing the test. 
ƒ  Refer to the diagnostics report for the detected errors. You can check the errors 
detected during self-diagnostics with SP7-832-001 (Diag. Result).  
						

							 
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5.9  USING THE DEBUG LOG 
This machine provides a Save Debug Log feature that allows the Customer Engineer to 
save and retrieve error information for analysis.   
Every time an error occurs, debug information is recorded in volatile memory. But this 
information is lost when the machine is switched off and on. 
To capture this debug information, the Save Debug Log feature provides two main features: 
ƒ  Switching on the debug feature so error information is saved directly to the HDD for 
later retrieval. 
ƒ  Copying the error information from the HDD to an SD card. 
Do the following procedure below to set up the machine so the error information is saved 
automatically to the HDD when a user has problems with the machine. Then ask the user 
to reproduce the problem. 
5.9.1  SWITCHING ON AND SETTING UP SAVE DEBUG LOG 
The debug information cannot be saved until the “Save Debug Log” function has been 
switched on and a target has been selected. 
1.  Enter the SP mode and switch the Save Debug Log feature on. 
ƒ Press 
  then use the 10-key pad to enter . 
ƒ  Press and hold down 
  for more than 3 seconds. 
ƒ  Touch “Copy SP”. 
ƒ  On the LCD panel, open SP5857. 
2.  Under “5857 Save Debug Log”, touch “1 On/Off”. 
 
3.  On the control panel keypad, press “1”. Then press 
. This switches the Save 
Debug Log feature on.   
 
ƒ  The default setting is “0” (OFF). This feature must be switched on in order for 
the debug information to be saved.  
						

							 
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4.  Select the target destination where the debug information will be saved. Under 
“5857 Save Debug Log”, touch “2 Target”, enter “2” with the operation panel key 
to select the hard disk as the target destination. Then press 
. 
 
ƒ  Select “3 SD Card” to save the debug information directly to the SD card if it is 
inserted in the service slot. 
5.  Now touch “5858” and specify the events that you want to record in the debug 
log. SP5858 (Debug Save When) provides the following items for selection. 
 
1 Engine SC Error Saves data when an engine-related SC 
code is generated. 
2 Controller SC Error Saves debug data when a 
controller-related SC Code is 
generated. 
3 Any SC Error Saves data only for the SC code that 
you specify by entering code number. 
4 Jam  Saves data for jams. 
 
 
ƒ  More than one event can be selected. 
Example 1: To Select Items 1, 2, 4 
Touch the appropriate items(s). Press “ON” for each selection. This example shows 
“Engine SC Error” selected.  
						

							 
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Example 2: To Specify an SC Code 
Touch “3 Any SC Error”, enter the 3-digit SC code number with the control panel 
number keys. Then press 
. This example shows an entry for SC670. 
 
 
ƒ  For details about SC code numbers, please refer to the SC tables in Section 4. 
“Troubleshooting”. 
6.  Select one or more memory modules for reading and recording debug 
information. Touch “5859”. 
Under “5859” press the necessary key item for the module that you want to record. 
Enter the appropriate 4-digit number. Then press 
.  
 
ƒ  Refer to the two tables below for the 4-digit numbers to enter for each key. 
The example below shows “Key 1” with “2222” entered. 
 
The following keys can be set with the corresponding numbers. (The initials in 
parentheses indicate the names of the modules.)