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Vodavi Infinite Dvx Iii Hybrid Key Telephone System Installation Manual

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    							in$initem DVX I’STATION ATTRIBUTES PROGRAMMINGDigital Key Telephone System
    PAGE 
    “B” STATION ATTRIBUTES (Cont’d)
    J.Flexible Button Programming
    Programming Steps
    1.Press the BUTTON ASSIGN flexible button(Page B, Button 
    # 10). The following mes-
    sage is shown on the display phone:
    2.Enter the two-digit button number [BB] tobe programmed followed by the desired
    button function as follows:
    where: BB= Button number (0 l-24)
    MULTI: To assign a button as a multi-function
    button (user programmable) enter:BB [0] HOLD
    CO LINE: To assign a button as a CO Line
    button, enter:BB 
    [ 11 LL HOLD(LI..= CO Line 0 l-48)
    LOOP: To assign a button as a Loop button,
    enter:BB 
    [2] HOLD
    POOL: To assign a button as a pooled group
    button, enter:BB 
    [3] G HOLD (G= Line Group # l-7)
    DescriptionBUTTON ASSIGN. Each 33-button Digital ter-
    minal has 24-flexible buttons which can be
    individually programmed. Each 8-button Digi-
    tal terminal has 4-flexible buttons which can beindividually programmed. One of the following
    five operations can be selected in programmingfor each button.
    I
    MULTI. When a button is assigned as a multi-
    function button [0], the user then has the abil-
    ity to program any features or functions on thebuttons that the user has access to. For a
    complete list of user programmable code (func-
    tions and features), refer to Table 730-2 Flexible
    Button Display Designations.CO. Buttons assigned as specific CO lines will
    provide direct access and appearance of the COline at the station. The station will receive all
    call status indications such as LED flash ratesfor incoming ringing, when the line has been
    placed on HOLD, etc... CO Line ringing is pro-
    grammed in CO line Attribute Programming.LOOP. Used for a station without a direct CO
    Line appearance to answer the line ringing in
    or transferred to the station. It is recommendedthat all stations be given a loop button so they
    can receive a transferred call on a line for which
    they have no button access.POOL. Some or all outside CO Lines may be
    grouped together and accessed via a POOL but-ton for the purpose of placing an outgoing CO
    call. Pressing this button accesses the highestnumbered unused CO line in that CO Line
    group. When programming a button as a pooledgroup button, refer to CO Line group program-
    ming. Pooled group numbers match CO Line
    group numbers.
    730-20Issue 1, February 1994 
    						
    							inf~nitem DVX I’Digital Key Telephone System
    STATION ATTRIBUTES PROGRAMMING
    PAGE 
    “B” STATION ATTRIBUTES (Cont’d)Flexible Button Programming (Cont’d)
    Programming Steps
    UNASSIGN: To unassign a button, enter:BB 
    [#] HOLD
    If SLT stations are to be programmed for 
    Off-
    Hook Preference, it is necessary to program the
    desired CO line, or CO line group, the SLT is to
    access when going off-hook.To assign a CO Line for a SLT with Off-Hook
    Preference, enter:00 [ 
    11 LL HOLD (LL= CO Line 01-48)
    To assign a CO Line group for an SLT with
    Off-Hook Preference, enter:00 
    [3] G HOLD (G= Line Group # l-7)
    DescriptionUNASSIGN (locked out). Specific buttons may
    be designated as unused or locked out. When abutton is programmed as unused, the button
    may not be programmed by the station user
    using flex button programming procedures.Default: By default, Station 100 will ring on a
    line. However, if Station 100 is not given buttonaccess to a line, another station must be pro-
    grammed to ring on that line.Related Progr
    amming:When programming a
    button as a CO Line button, refer to Sec. 720.1,CO Line 
    Programmi& CO Line Ringing
    Assignments;and Sec. 730.1, Station
    Attributes Programming ,Off-Hook Preference
    Programming.Issue 1, February 1994
    730-2 1 
    						
    							infinitem DVX I’STATION ATTRIBUTES PROGRAMMINGDigital Key Telephone System
    PAGE 
    “B” STATION ATTRIBUTES (Cont’d)
    K. Display Flexible Buttons
    Programming Steps
    If the flexible buttons are to be viewed:
    1.Press the DISPLAY BUTTONS flexible but-ton (Page B, Button 
    #17). The program-
    ming assignment on four buttons will be
    displayed starting with the lowest button
    number. With each sub-sequent depres-
    sion of the DISPLAY BUTTONS button, thenext four buttons will be displayed. The
    following message is shown on the dis-
    play:/BUTTONS XXX-XXX BBYYY
    I
    BBYYYBBYYYBBYYY/
    Description
    DISPLAY BUTTONS. Any time a display of but-ton programming (default or changed) is
    needed, press the DISPLAY BUTTONS button
    (button 17) on Page B and it will display four
    buttons’ programming assignments (starting
    with the lowest button number). With each
    subsequent depression of the DISPLAY BUT-
    TONS button, the next four buttons will be
    displayed.
    When a button is assigned as a multi-functionbutton [0], the user then has the ability to
    program any features or functions on the but-
    tons that the user has 
    adcess to. When the
    buttons are programmed with user pro-
    grammed functions, the display will show the
    Where:
    - XXX= Station number
    - BB= Button Number
    YYY= Button function (see table below)
    -
    function that has been assigned to the button.For a complete list of user programmable code
    (functions and features), refer to Sec. 400.37,
    Flexible Button Assignment.Table 730-2 Flexible Button Display Designations
    MUL= Multi Function button.blUS= BackGround Music button
    cm4= CO Line button (for CO line [LL])HST= Headset mode button
    LP= LOOP ButtonPPK= Personal Park button
    PUGI= POOL Button with CO Line groupAVL= ACD or UCD Available/Unawilable button
    number
    OFD
    = ACD Overflow Station Avail/Unavailable button
    DE=1= Station DSS/BLF buttonCIQ= ACD or UCD Calls in queue buttonm-m= Hunt Group with pilot number
    EOR= Executive Override buttonPICW= Call Park with park location
    LCR= LCRAccessA[AAAl= ACD Group with pilot numbersAL0URruul= UCD Group with pilot number=Agent LogoutAL1VW-W= VM Group with pilot number=Agent LoginABm=Agent Member DisplayW=l= Personalized Message with message numberHIP=Agent HelpS[ppI= Speed Dial button with bin numberSLO=Supervisor LogoutLNR= Last Number Redial buttonSLI=Supervisor LoginSNR= Save Number Redial button
    STS=Supervisor Status Displaymw= Internal Page with Zone
    DUA=Display unanswered callsIAC= Internal All Csll Page button
    DRG
    EP[Nl= External Page with Zone=Distinctive RingingOHV=Off-Hook Voice OverEAC= External All Call buttonMUT=MUTE button
    ACP= All Call Page button
    FIA
    =FLASH buttonMMP= Meet Me Page button
    REL=Release buttonAOR= Attendant Override button (attn)VOL=Handset Receiver GainCPO= Camp-On button
    LQU= Line Queue buttonmWC= LCR Queue CancelLL.= co Line number
    CBK= Call Back ButtonG= Pool or CO Line Group numberPKU= Pick Up buttonxxx
    = Station Number
    MSG= Message Wait buttonHHH= Hunt Group number
    FIVD= Call Forward buttonccc= Call Park kxcdionAAA= ACD Group pilot numbers
    DND
    = Do Not Disturb buttonVulJ= UCD Group pilot number
    CNF= Conference buttonvvv= Voice Mail Group number
    UNA
    = Universal Night Answer
    z= Personalized Message numberACC= Account Code enter buttonYY
    = Speed Dial Bin
    N
    = Page 
    Zone number
    730-22
    Issue 1, February 1994 
    						
    							PAGE “B” STATION ATTRIBUTES (Cont’d)
    730.3DIGITAL DATA INTERFACE UNIT
    (DDW
    Programming StepsTo program a Digital Data Interface (DDIU)
    unit:a. Press FLASH and dial 
    1511. The following
    message is shown on the display phone:
    Where:
    - WWW = Station Number (100-195)
    - XXXXX= Baud Rate
    - Y= Data Parity
    - Z= Data Stop Bits
    b. Enter the three-digit station number of the
    DDIU unit.c. Press the HOLD button to save the entry.
    The display will now update.
    A. Baud Rate Options
    Programming Steps1. Press the BAUD RATE flexible button
    (Button 
    # 1).e
    2.Enter a one-digit number for the desired
    baud rate:
    - [ 11 = 300 Baud
    - [2] = 1200 Baud
    - [3] = 2400 Baud
    - [4] = 4800 Baud
    - [5] = 9600 Baud
    - [6] = 19.2K Baud
    - [7] = 38.4K Baud
    3.Press the HOLD button to save the entry.Confirmation tone is heard and the dis-
    play will now update.
    Description
    The Data Feature offers the ability to transmit
    data information between personal computers,
    printers, plotters, modems, 
    CRTterminals, and
    main frame computer ports. To establish a data
    call, a Digital Data Interface Unit (DDIU) is
    required to be connected to each data commu-nications device. The DDIU allows any serial
    data communications device (which conforms
    to RS-232C) to be connected to the 
    Infinite
    Digital system.
    The buttons on the 
    digita,l terminal are defined
    as shown below when entering the Digital Data
    Interface Unit (DDIU) programming area:
    /~/--J
    h;flh;-;i~~~
    lFF&JmFl
    Description
    BAUD 
    RATE: Data information can be switchedthrough the system at speeds of 300, 1200,
    2400,4800,9600,19.2Kand 38.4Kbaud asyn-
    chronous.Default:By default, the DDIU Baud Rate is
    9600 Baud.
    Related Programming: Refer to Sec. 730.2,
    Page “B” 
    Progr~ing, Station Identification
    for associating a DDIU to a station.Issue 1, February 1994
    730;23 
    						
    							infinitem DVX m
    STATION ATTRIBUTES PROGRAMMINGDigital Key Telephone System
    Digital Data Interface Unit 
    (DDIU) (Cont’d)B. Character Length Option
    Programming Steps
    Description1. Press the CHARACTER LENGTH flexible
    button (Button 
    #2).
    2.Enter a one-digit number for the character
    length of the digit string.
    - [8] = 8 character length
    - [9] = 9 character length
    3.Press the HOLD button to save the entry.Confirmation tone is heard and the dis-
    play will now update.CHARACTER LENGTH: Eight bit characters
    are typically used, without the need for parity.
    The important point is that the character length
    settings match those of the attached computeror terminal. If the computer is set up for S-bit
    data characters with parity, set the printer the
    same way. Otherwise, the data may be garbled
    due to incompatible formats.Default: By default, &character length is se-
    lected.C. Stop Bit(s) Option
    Programming StepsDescription
    1.Press the STOP BITS flexible button (But-STOP BIT(S): The stop bit indicates that all theton 
    #3).data bits have been sent and the transmission
    2.Enter a one-digit number for the numberof the character is complete.of stop bits desired.
    Default: By default, 1 stop bit is selected.
    - [l] = 1 Stop Bit
    - [Z] = 2 Stop Bits
    3.Press the HOLD button to save the entry.Confirmation tone is heard and the dis-
    play will now update.
    730-24
    Issue 1, February 1994 
    						
    							inJinitem DVX I’Digital Key Telephone System
    STATION ATTRIBUTES PROGRAMMING
    PAGE “B” STATION 
    ATIXIBUTES (Cont’d)
    730.4FLEXIBLE PORT ASSIGNMENT
    FEATURE
    Programming StepsIf the Station numbers need to be relocated to
    different ports:a. Press FLASH and dial 
    [52]. The following
    message is shown on the display phone:
    b.The buttons 1 through 8 indicate cards 1
    through 8. When the relocation program is
    initially entered, Button # 1 will be lit indi-cating that the user is programming the
    Station numbers on the first card (StationPorts 1 through 12). The LCD will display
    the Station numbers presently assigned to
    the first eight ports.
    To change the Station number assigned to anyport:
    a. Dial the position number on the display (0 1through 
    12), followed by the Station num-
    ber desired. For example: if 01105 were
    dialed, the station number of the first entry
    on the display would be changed to 105. In
    addition, since 105 was shown as the sixthentry on the display, that entry would be
    blank 
    (###).
    To select another card in the system:
    a. Press the button associated with that card.For example, if Button 
    #3 were pressed
    (Station ports 25 through 
    36) the station
    numbers assigned to the third card would
    sbe displayed. Station numbers on the thirdcard are changed in the same manner by
    entering the position number (01 through
    12), followed by the station number de-
    sired.DescriptionThe Flexible Port Assignment feature will pro-
    vide a means to assign Station numbers to any
    Station port in the system. This provides com-
    plete flexibility in determining station numberswithin the system as long as they stay within
    the system numbering plan. A Station can be
    assigned any number between 100 and 195 on
    the infinite DVX I’system. This restriction is
    required to minimize memory requirements on
    the smaller systems.The buttons on the key 
    &elephone are defined
    as shown below when entering the Flexible Port
    Assignment feature programming area:All Station numbers entered are stored in a
    temporary database area which is uploaded to
    the main database when the system is reset.
    If a Keg Telephone Board (.KTlZl or Single
    Line Boati (SLl2) is not in card slot #I, and
    appear in the display instead 
    of Station
    CAUTION
    If Station LOO is moved or removed, make certain thata physical port is assigned to that station.Issue 1, February 1994
    730-25 
    						
    							infhitem DVX I’
    Digital Key Telephone SystemTABLE OF CONTENTS FOR SECTION 740
    SECTION 740
    740.1740.2
    740.3ICLID PROGRAMMING
    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .749-l
    INTRODUCTION...................................................................................
    .740- 1
    A.Calling Number/Name Display..................................................
    .740- 1
    B.Incoming Number/Name for SMDR...........................................
    .740- 1
    C.Unanswered Call Management...................................................
    740- 1ICLID RINGING ASSIGNMENT...............................................................740-3
    ICLID FEATURES
    .................................................................................
    .740-5
    A.Enable/Disable..........................................................................740-5
    B.Name in Display........................................................................740-5
    C.Baud Rate Display.....................................................................740-6D. Port Assignment
    .......................................................................
    .740-6
    .Issue 1, February 1994
    740-i 
    						
    							inznitem DVK I’Digital Key Telephone System
    ICLID 
    PROGRAMMlNG
    SECTION 740
    ICLID PROGRAMMING
    740.1INTRODUCTION
    Thisfeature is available with optional soft-
    ware. The ICLID (Incoming Calling Line IDen-
    tification) feature has been added to the 
    infiniteDigital Key Telephone System. However, in
    order for this feature to operate properly, it
    must be activated from the central office so that
    the numbers or name, if available, of the callingparty will be delivered over the individual tip
    and ring of the CO lines during the first silent
    interval between ringing. The features imple-
    mented are:A. Calling Number/Name Display
    This feature is intended as the basic offer-ing of the ICLID service when associated
    with the infinite Digital Key Telephone
    system. Essentially, whenever an incom-
    ing call is received at the system, the num-
    ber received along with the ringing signal
    will be stored in the line control tables and
    used at various points in the processing of
    the call.
    The primary function will be that the call-
    ing number is displayed (if available) at anypoint at which the “LINE RINGING” mes-
    sage is displayed in the system.
    In addition, with the availability of the 
    cd-irg 
    nome feature, if the calling name is
    provided, the system will deliver that to the
    display instead of the calling number.
    Note that although the Central Office deliv-ery of the calling name is 15-characters,
    the internal table used to store the name
    for translation of a received number is 24-
    characters in length. If the Central Officedelivers a name , it will be positioned left
    justified in the 24-character field on the
    display. If a number is received which
    matches a number/name translation, the
    translated name will be used and the namedelivered from the Central Office will be
    effectively discarded.If no name is available, either supplied
    from the Central Office or internally from
    the translation table, the delivered numberwill be positioned centered in the display
    as shown above for the 14 N’s.An option has been added to the Local
    Number/Name translation table to route
    ICLID or Caller Entered ID Digits based ona partial compare with the number entered
    in the translation table.B.Incoming Number/Name for SMDR
    When this feature is implemented, the sys-
    tem will operate normally in the absence ofICLID information or the failure of the
    ICLID equipment. If the information is pre-sent at the time that an SMDR record is
    generated for a call, it will alter the contentand format of the SMDR output record.
    l If the calling number is available, the
    number will be 
    butput in the SMDR
    record in the same location as the dialednumber is located in the outgoing call
    record.l If the calling name is present, an addi-
    tional line will be output in the SMDR
    identifying the name. This record will
    immediately follow the normal SMDR
    record. The normal SMDR record will
    include an indicator which identifies
    that a following record with name iden-
    tification is present.Unanswered calls will be recorded in the
    SMDR record for incoming calls with a “II”
    indicator to allow the identification of call-
    ers for statistical and call-back purposes.C. Unanswered 
    CaII Management
    An Unanswered Call Management Table
    $th 100 entry capacity for the infinite DVX
    system is maintained in the system. Thecalling number/name information per-
    taining to any unanswered call will be
    placed in this table at the time the systemhas determined that the call has been
    abandoned.
    This table may be interrogated from any
    station user so that the unanswered callsmay be reviewed and handled by the cus-
    tomer. Only the 1st Attendant station candelete an entry from this table, one entry
    at a time. Upon entering into the review
    process, the functions available to a phone
    are:Issue 1, February 1994
    740-l 
    						
    							ICLID PROGRAMMINGinJinitem DVX I’Digital Key Telephone System
    2. Review next item in this
    table entryMUTE
    3. Step to next table entry.HOLD
    4. Delete this table entry.FLASH ’
    6. Exit table review function.ON/OFF
    7. Step to previous table entry.TRANS
    8. Call Back.SPEED
    ’ Only the 1st Attendant station can delete an
    entry from this table.740-2
    Issue 1, February 1994 
    						
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