Vodavi Infinite Dvx Iii Hybrid Key Telephone System Installation Manual

							infkiteTM DVX I’Digital Key Telephone System
UNIFORM CALL DISTRIBUTION (UCD)
UNIFORM CALL DISTRIBUTION (Cont’d)
750.3UCD RAN ANNOUNCEMENT TA-
BLES
Programming StepsIf Recorded Announcement devices are in-
stalled to operate with UCD, these tables mustbe programmed:
a. Press FLASH and dial 
[62]. The following
message is shown on the display phone:
b.The top left button in the flexible button
field will be lit for programming UCD RAN
Announcement Table 1. To change to UCD
RAN Announcement Table 2, press flexiblebutton 
#2. Repeat above for Tables 3
through Tables 8.
c. Enter a string of six, or seven digits on thedial pad. The order of data entry will be:
Type Number:
- [ 11 = CO Port interface
- [2] = SLT Port interface
Index (port) Number:
- [Ol-48]= CO Line Port
-[ lOO- 195]= SLT Station Port
Message Time:
- 000-300 seconds
d. Press the HOLD button to save the entry.
Confirmation tone is heard and the displaywill now update.
When a 
C0ptm-t is designated as alZANpo+t,a relay and/or sensor should be
programmed as
a RAN start for
Announcement Table 1 thrvugh 8.
- To clear entries in a Table:a. Press the pound key once [#] followed by
the HOLD button.
DescriptionDetermines the type, index (port) number and
message length for the eight available RecordedAnnouncements (RAN). There are eight RAN
tables that can be programmed. A table can be
the answer port for unanswered incoming calls
to a UCD group, while another table can provide
the secondary message.
The buttons on the digital terminal are definedas shown below when entering the UCD RAN
Announcement Tables programming area.
~~~~1
~~~fyEfy=lyyiq
The type can be either a CO line port, or a SLT
port. The index number specifies which circuit
for the type of interface.
The message length is used to match the maxi-
mum length of the message to the device that
is used.Example:
To program a table for a CO line port:
a. Press the TABLE “X’ flexible button (But-
tons l-8).
b. Dial 
[l] for CO port interface.
c. Dial 
[Ol to 481 for CO line used.
d. Enter message duration (000-300 sec.)Example:
To program a table for an SLT port:
a. Press the TABLE 
“X’ flexible button (But-
tons l-8).
b. Dial [2] for SLT port interface.c. Dial 
[lo0 to 1951 for SLT station used.
d. Enter Message duration (000-300 sec.)Related Programming: Refer to Sec. 750.1,
UCD Group Programming; 750.2, UCD Timers;Also refer to Sec. 500.9, Installing Recorded
Announcement Device (RAN).Issue 1, February 
1994750-9 
						

							infznitem DVK I’Digital Key Telephone System
TABLE OF CONTENTS FOR SECTION 755
SECTION 755
755.1755.2
755.3VOICE MAIL GROUPS 
(VM)..........................................................755-l
VOICE MAIL PROGRAMMING
..............................................................
.755- 1A. Alternate Voice Mail Group
.......................................................
.755-2
B.“Leave” Mail Index Entry............................................................755-2
C.“Retrieve” Mail Index Entry........................................................755-3
D.Station Assignment(s)................................................................755-3VOICE MAIL OUTPULSING TABLE.......................................................
.755-4
A.Voice Mail In-Band Signaling.....................................................755-4
B.Voice Mail Disconnect Table.......................................................755-5VOICE MAIL IN-BAND FEATURES
.......................................................
.755-6
A.Voice Mail In-Band Digits...........................................................755-6
B.Voice Mail Transfer/Forward..............................i.......................755-7Issue 1, February 1994755-i 
						

							infhitem DVX I’Digital Key Telephone System
VOICE MAIL GROUPS 
(WI)
SECTION 755VOICE MAIL GROUPS 
(VM)755.1VOICE MAIL PROGRAMMING
Programming StepsIf the system is in the programming mode,
continue using the program codes. If starting toprogram here, enter the programming mode.
Refer to Sec. 700.2, Program Mode Entry (Key
Station).
If Voice Mail Groups are to be programmed:1. Press FLASH and dial 
1651. The following
message is shown on the display phone.
Where:
- G = Voice Mail group number (O-7)
- AAA = Alternate group (440-447)
- LLL = “Leave” mail index.
- R = “Retrieve” mail index from out-
pulsing table for retrieving messages (O-
7)
- XXX = Voice Mail station numbers
(ports).(up to 8 max.)
2. The top left button in the flexible button
field will be lit for programmingvoice mailgroup 440. To change Voice Mail groups
or enter further Voice Mail groups, press
the appropriate flexible button l-8 (440-
447) and perform the following proce-
dures.Description
Up to eight Voice Mail groups can be configuredin the 
infinite Digital Key Telephone System.
Each group can contain up to eight Voice Mail
designated ports, each of which interfaces witha port on an SLT or OPX card.
An externally provided Voice Mail system or
Auto Attendant must be connected to the 
infi-
nite Digital Key Telephone System forvoice Mailor Auto Attendant operation. Voice Mail auto-
matically handles unanswered calls. Station
user can then retrieve messages left at their
stations. Auto Attendants can handle incoming
calls and route callers to station users without
intervention from the systems attendant.
Direct incoming ring to Voice Mail/Auto Atten-dant groups can be done directly through CO
Line Ringing Assignments.
The buttons on the digital terminal are definedas shown below when entering the Voice Mail
programming area:
Default: By default, all Voice Mail stations areassigned to Pickup Group 1.
Related Programming: Refer to Sec. 755.2,
Voice Mail Outpulsing Table, Voice Mail 
In-Band Signaling for incoming CO calls; 720.1,
CO Line Programming, CO Line Ringing
Assignments.Issue 1, February 1994755-l 
						

							VOICE MAZ GROUPS (VM)
in.nitem DVX ‘JJDigital Key Telephone System
VOICE MAIL GROUPS (Cont’d)
A.Alternate Voice Mail Group
Programming Steps
To program an alternate group:
1.Press the ALTERNATE VM GP flexible but-ton (Button 
#9).
2.Enter the three-digit pilot number (440 to447) of the desired group.
3.Press the HOLD button to save the entry.Confirmation tone is heard and the dis-
play will now update.
B.“Leave” Mail Index Entry
Programming StepsTo specify the “Leave” mail index (outpulsing
table) to be accessed by a Voice Mail group:1. Press the LEAVE flexible button (Button
#lO).
2.
w
Enter the three-digit “Leave” mail index onthe dial pad.
- 1st Digit = Standard Leave Table num-
ber (O-7).
- 2nd Digit = Leave Table to utilize when
station is forwarded to VM in a “No-An-
swer” condition.
- 3rd Digit = Leave Table to utilize when
station is forwarded to VM in a “Busy”
condition.DescriptionALTERNATE VM GP. An Alternate Voice Mail
Group may be programmed so that if all Voice
Mail ports are in use, the call can be routed toan alternate group. This is useful when more
than eight ports are required for Voice Mail
traffic.
To delete an Alternate Voice Mail Group assign-ment, enter three pounds 
[###I on the keypad
and press the HOLD button.
DescriptionLEAVE. The “Leave” mail index specifies the
outpulsing Table where the “in-band” digits
required to connect a caller, forwarded into
Voice Mail, to the called stations mail box are
stored. Refer to Sec. 755.2 for programming
entries into an outpulsing table.
To delete a “Leave” mail index entry, enter one
pound 
[#I in the desired location on the keypadand press the HOLD button.(i.e.: Tables 
1,2,3
entered. To delete only Table 2, enter 
1,#,3 andpress HOLD).
3.Press the HOLD button to save the entry,Confirmation tone is heard and the dis-
play will now update.
755-2
Issue 1, February 1994 
						

							inflnitem DVX I’Digital Key Telephone System
VOICE 
lvIAIL GROUPS (VM)VOICE MAIL GROUPS (Cont’d)
C.“Retrieve” Mail Index Entry
Programming StepsTo program the “Retrieve” mail index 
(out-pulsing table) to be accessed by the Voice Mail
group:
1.Press the RETRIEVE flexible button (But-
ton 
#ll).
2.Enter the one-digit outpulsing table num-ber (O-7) on the dial pad.
3.Press the HOLD button to save the entry.Confirmation tone is heard and the dis-
play will now update.
D. Station Assignment(s)
Programming Steps
To program the stations in the Voice Mail group:1. Press the STATION ASSIGN flexible but-
ton (Button # 12).2. Enter the three-digit station numbers
(100-195). A maximum of eight SLT sta-
tions may be entered.
3.Press the HOLD button to save the entry.Confirmation tone is heard and the dis-
play will now update.
Description
RETRIEVE. The “Retrieve” mail Index specifies
the outpulsing table where the “In-band” digits
required to connect a station user to their ownmail box are stored. Refer to Sec. 755.2 for
programming entries into an outpulsing table.To delete a “Retrieve” mail index entry, enter
one pound 
[#] on the keypad and press the
HOLD button.
Description
Up to eight SLT or OPX port extension numbers
may be programmed into a Voice Mail group.The ports will be designated as two-way ports
by directing calls to any one of the ports and
allowing any one of the ports (or all ports) to beused as VM out dial and/or VM notify ports.
A flexible button may be programmed with a
Voice Mail group pilot number. This button willthen act as a DSS for that Voice Mail group
when pressed and also serves as the message
waiting indication for that VM group.
:.Issue 1, February 1994
755-3 
						

							VOICE MAIL GROUPS (VM)
infznite” DVX I’Digital Key Telephone System
VOICE MAIL GROUPS (Cont’d)
755.2VOICE MAIL OUTPULSING 
TABLEA.Voice Mail In-Band Signaling
Programming Steps
If Voice Mail In-Band signaling is to be used:
1.Press FLASH and dial [66]. The following
message is shown on the display phone.
Where:
- y = Table index (O-7)
- x = Entered digits (O-9, #, *, Pauses)
2.The TABLE 00 flexible button (Button # 1)led is lit. To change tables, press the ap-
propriate flexible button (Buttons 2-8)
and perform the following procedures.
3.Dial one of the following, if required:
- [O] = if a prefix is required
- (11 = if a suffix is required
- [#] = if entry is to be deleted
4.Enter up to 12 digits required including ‘*’and 
‘#‘. TRANS button = pause.
5.Press the HOLD button to save the entry.Confirmation tone is heard and the dis-
play will now update.
DescriptionEntries into one of the eight Voice Mail 
Out-
pulsing Tables determine the In-Band signalingrequired for “Retrieving” messages (allows for
stations to pick up mail) and “Leaving” mes-
sages (allows stations to leave messages in voice
mail).
The buttons on the digital terminal are definedas shown below when entering the Voice Mail
Outpulsing Table programming area.
Build a table 
(“0” for example) for any additional
digits other than the Station Extension Number(Voice Mail Box Number)needed for a caller to
leave a message in a station’s mailbox. (“Leave”)Build another table 
(” 1” for example) for any
additional digits needed for a mailbox holder to
retrieve a message (“Retrieve”).
To clear entries in a Table, press the pound keyonce 
[#I, followed by the HOLD button,
Related Programming: Refer to Sec. 755.1,
Voice Mail Groups 
(VIM); Sec. 755.2, Voice Mail
In-Band Signaling on incoming CO Calls.755-4
Issue 
1, February 1994 
						

							iq.fMte” DVK I’Digital Key Telephone SystemVOICE MAIL GROUPS 
(VM)VOICE MAIL GROUPS (Cont’d)
VOICE MAIL OUTPULSING TABLE (Cont’d)
B.Voice Mail DiSCOMCCt Table
Programming Steps
1.Press the DISCONNECT TABLE 8 flexible
button (Button #9). This is the table num-ber used for the Voice Mail disconnect
signal.
2.Enter up to la-digits which will be used
for the disconnect signal, including ‘x’ and
‘#‘. TRANS button = pause.
3.Press the HOLD button to save the entry.Confirmation tone is heard and the dis-
play will now update.
Description
To avoid Voice Mail ports from being tied up asa result of CO line callers abandoning the call
or not exiting the VM system properly, a discon-
nect signal can be programmed into the 
in&rite
Digital Key Telephone System to notify the VM
system that a call has been abandoned. This is
accomplished through “in-band” signaling. If aCO disconnect signal is detected, the infinite
Digital Key Telephone System will send a seriesof DTMF digits programmed in the Voice Mail
disconnect table 
(outpulsing table #8) to the
Voice Mail port. This can be any digit stream up
to 
12digits including ‘W and “#“. This table willserve all eight voice mail groups. Silence is
provided to the Voice Mail port followed by
“busy tone” to aid the Voice Mail system to
recognize that an intercom caller has aban-
doned the call..The infinite Digital Key Telephone System will
provide Loop Supervision monitoring while a
CO call is connected to a port designated as
Voice Mail.
Loop supervision must be enabled on the COlines fin CO line progrumming~ in orderforVi%2 disconnectfeature to operate.Default: By default programming there are no
entries in the disconnect table (Table #8).Issue 1, February 1994755-5 
						

							VOICE MAIL GROUPS (VM)
infinitem DVX I’Digital Key Telephone System
VOICE MAIL GROUPS (Cont’d)
755.3VOICE MAIL IN-BAND FEATURES
Programming Steps
1.Press FLASH and dial [67]. The following
message will be shown on the display:DescriptionA.Voice Mail In-Band Digits
F?-ogramming Steps
If Voice Mail In-Band Digits are to be enabled
or disabled for Incoming CO callers:1. Press the INCOMING ID DIGITS flexible
button (Button # 1). It will toggle on and off
with each depression.l LED on = ID digits are enabled
l LED off = ID digits are disabled
2.Press the HOLD button to save the entry.Confirmation tone is heard and the dis-
play will now update.
Description
The 
infinite Digital Key Telephone System al-lows the system to be programmed so that if a
station programmed to receive incoming CO
line ringing is forwarded to Voice Mail they may
have direct incoming callers routed directly into
their stations voice mail box through the use of“In-Band” signaling. Alternately, when dis-
abled, callers will be answered by the Voice Mail
or Auto Attendant Main greeting.Incoming CO callers can be Station Call For-
warded into voice mail only when the ringing
CO line is programmed to ring at one station.
Additionally CO lines programmed to ring at anattendant station 
will station call forward into
the Voice Mail system (if programmed to ring
only at one attendant station) and be presented
to the main greeting (not the attendant stations
mail box) even when ID digits are enabled.Default: By default, ID digits for incoming CO
calls is enabled.Related Programming: Refer to Sec. 755.1,
Voice Mail Programming; and Sec. 755.2, Voice
Mail Outpulsing Table755-S
Issue 1, February 1994 
						

							infhitem DVK I’Digital Key Telephone System
VOICE MAIL GROUPS 
(VMJVOICE MAIL GROUPS (Cont’d)
VOICE MAIL IN-BAND FEATURES (Cont’d)
B. Voice 
Mail Transfer/Forward
FYogramming StepsDescriptionIf Voice Mail Call Forward is to be enabled or
disabled for Incoming CO callers:
1.Press the CALL FWD flexible button (But-
ton 
#2). It will toggle on and off with each
depression.l LED on = Call Forward is enabled
l LED off = Call Forward is disabledThis feature allows Voice Mail calls, upon
reaching a forwarded to VM station, to forward
back into the Voice Mail unit. The forwarded
station can be forwarded to the same or adifferent Voice Mail group than the calling VMgroup. This is useful when VM ports are being
used as both Auto Attendant and VM ports.
This feature can be enabled/disabled for all VMVM FEATURES 
IlGilDDefault: By default, the yM Transfer/Forward
Mail Outpulsing Table.Issue 1, February 1994
755-7 
						

							inQ’initew DVX I’Digital Key Telephone System
SECTION 760
760.1
760.2760.3TABLE OF CONTENTS FOR SECTION 760
EXCEPTION TABLES PROGRAMMING
.......................................760-l
EXCEPTION TABLES PROGRAMMING
.................................................
.760- 1RELATED ITEMS TO TOLL RESTRICTION............................................
.760-2A. CO/PBX Lines
..........................................................................
.760-2
B.Forced Account Codes
................................................................760-2
C.SLT DTMF Receivers..................................................................760-2
D.LCR vs. Toll Restriction..............................................................760-3TOLL RESTRICTION PROGRAMMING
..................................................
.760-4
A.Entering Toll Table Programming...............................................760-4
B.Allow Table Programming
...........................................................760-5
C.Deny Table Programming...........................................................760-7D. Special Table Progr
amming........................................................760-8E.
Displaying Toll Table Entries..............................y.......................760-gIssue 1, February 1994
760-i