Canon Imageprograf Ipf815 User Guide
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Mail box nearly full. Cause Corrective Action The free hard disk space left for personal boxes in the printer's hard disk does not have 1 GB, combined. Delete unneeded jobs stored in personal boxes. (See " Deleting Saved Jobs .") →P.577 Maximum jobs stored. Cause Corrective Action 100 jobs are stored in the personal box. Delete unneeded jobs stored in personal boxes. (See "Deleting Saved Jobs .") →P.577 Too many jobs for mail box. Cause Corrective ActionSaved jobs exceed the personal box capaci- ty. Press the Stop button to cancel the print job. Delete print jobs from the queue. (See "Managing Queued Jobs (Deleting or Preempting Other Jobs).") →P.568 Delete unneeded jobs stored in personal boxes (box numbers in the range 01–29). (See "Deleting Saved Jobs .") →P.577Error Message > Messages regarding the hard disk > iPF815 Mail box nearly full. 13 915
Messages regarding HP-GL/2 This type of paper is not compatible with HP-GL/2. ........................................................................................ 916 GL2: Wxxxx The memory is full. (xxxx is 0501, 0903, or 0904) ......................................................................916 GL2: W0502 The parameter is out of range. ................................................................................................... 916 GL2: W0504 This command is not supported. ................................................................................................ 916This type of paper is not compatible with HP-GL/2. Cause Corrective ActionThe printer has received a HP-GL/2 print job that cannot be printed on the paper that has been advanced. Follow these steps to replace the type of paper in the printer. 1. Hold down the Stop button for a second or more to cancel printing. 2. Replace the paper with a type compatible with HP-GL/2. For details on paper compatible with HP-GL/2, refer to the Paper Reference Guide. (See " Types of Paper.") →P.617 Press the Online button to resume printing. However, note that this error may cause paper jams and affect the printing quality. GL2: Wxxxx The memory is full. (xxxx is 0501, 0903, or 0904) Cause Corrective Action The printer memory became full while processing the job received. Check the print job and the printing results.GL2: W0502 The parameter is out of range. Cause Corrective Action A parameter specified in a HP-GL/2 command is out of the supported range. Check the print job.GL2: W0504 This command is not supported. Cause Corrective Action The printer has received an unsupported HP-GL/2 command. Check the print job. Error Message > Messages regarding HP-GL/2 > This type of paper is not compatible with HP-GL/2. iPF81513 916
Other Messages GARO Wxxxx (x represents a number) ........................................................................................................... 917 ERROR Exxx-xxxx (x represents a letter or number) ...................................................................................... 917 Hardware error. xxxxxxxx-xxxx (x represents a letter or number) ...................................................................917 Top cover is open. ........................................................................................................................................... 918 Prepare for parts replacement. ........................................................................................................................ 918 Parts replacement time has passed. ............................................................................................................... 918 Unknown file. ................................................................................................................................................... 918 Multi-sensor error ............................................................................................................................................ 919GARO Wxxxx (x represents a number) Cause Corrective ActionThere is a problem with the print job. Try printing again, using the correct printer driver. It is also possible to continue printing in this state. However, you may not be able to obtain the desired printing results.ERROR Exxx-xxxx (x represents a letter or number) Cause Corrective Action An error requiring service may have occurred. Write down the error code and message, turn off the printer, and con- tact your Canon dealer for assistance. Hardware error. xxxxxxxx-xxxx (x represents a letter or number) Cause Corrective Action The last portion of roll paper was used during a print job. The paper was not advanced because the trailing edge is taped to the roll. Turn off the printer and remove the roll from the print- er before restoring power. Fastening tape or the Belt Stopper has not been removed in- side the Top Cover. Turn off the printer, open the Top Cover and remove the tape or the Belt Stopper before restoring power. An error requiring service may have occurred. Turn off the printer and wait at least three seconds be- fore restoring the power. If the message is displayed again, write down the error code and message, turn off the printer, and contact your Canon dealer for assistance. Error Message > Other Messages > iPF815 GARO Wxxxx (x represents a number) 13 917
Cause Corrective Action Turn off the printer and wait at least three seconds be- fore restoring the power. If the message is displayed again, write down the error code and message, turn off the printer, and contact your Canon dealer for assistance. Top cover is open. Cause Corrective ActionThe printer has detected that the Top Cover is open. Open the Top Cover fully, remove any foreign objects, and close the Top Cover again. If the error occurs again, close the Top Cover, turn off the printer, and wait a while before restoring power.Prepare for parts replacement. Cause Corrective Action It is almost time to replace consuma- bles for which service is required. You can continue to use the printer for some time until " Parts replacement time has passed." will be displayed. Contact your Canon dealer for assistance. Parts replacement time has passed. Cause Corrective Action It is past the recommended time to replace consumables for which service is required. Contact your Canon dealer for assistance.Unknown file. Cause Corrective Action Data sent to keep the printer up to date (such as paper information) is in the wrong format. Check the data. Turn off the printer and wait a while before restor- ing power, and then resend the data.You have uploaded firmware for a different model. Check the firmware version. Turn off the printer and wait a while before restoring power, and then resend the firmware. If the message is displayed again, contact your Canon dealer for as- sistance. Error Message > Other Messages > Top cover is open. iPF81513 918
Multi-sensor error Cause Corrective Action Direct sunlight or strong lighting may be shin- ing on the printer and causing the sensor to malfunction. Take steps to ensure the printer is not used when exposed to direct sunlight or strong lighting. The performance of a sensor inside the printer may be impaired. Turn off the printer and wait at least three seconds before restoring the power. If the message is displayed again, contact your Canon dealer for as- sistance. Error Message > Other Messages > iPF815 Multi-sensor error 13 919
Appendix How to use this manual 921Disposal of the product 931Appendix > iPF81514 920
How to use this manual About This User Manual .................................................................................................................................. 921 Searching Topics ............................................................................................................................................. 922 HTML Version of the Manual for Printing ........................................................................................................ 924About This User Manual • Symbols The following symbols are used in this User Manual to indicate safety information and explanations on restrictions or precautions in use. Impor- tant Indicates important information that must be followed when using the printer. Be sure to read this information to prevent printer damage or operating errors. Caution Indicates caution items for which operating error poses a risk of injury or damage to equipment or property. To ensure safe use, always follow these precautions. Note Indicates helpful reference information and supplemental information on particular topics. • Button names and user interface elements Key and button names on the control panel and user interface elements in software (such as menus and buttons) are indicated as follows in this User Manual. Control panel buttons Example: Press the OK button. Control panel messages Example: Head Cleaning is displayed. Software interface items (Menus and Buttons) Example: Click OK. Keyboard keys Example: Press the Tab key.• Part names Names of printer parts are indicated as follows in this User Manual. Printer part names Example: Open the Top Cover. • Cross-reference Other pages or manuals that provide related information are indicated as follows in this User Manual. Cross-reference in the same User Manual Example: see "Turning the Printer On and Off." →P.694 Click the link to jump to the corresponding page. Cross-reference in related manuals Example: See the Paper Reference Guide . Other cross-reference Example: See the printer driver help.• Figures and software screens •Figures in this User Manual may be different from the actual appearance of the printer in some cases. • Screens depicted in this User Manual for the printer driver or other software may be different from the actual screens because of subsequent updates. • Windows XP screens are used in explanations of Windows operations in this User Manual. Appendix > How to use this manual > iPF815 About This User Manual 14 921
• Trademarks •Canon, the Canon logo, and imagePROGRAF are trademarks or registered trademarks of Canon Inc. • Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and other coun- tries. • Macintosh is a registered trademark of Apple Inc. in the United States and other countries. • Other company and product names are trademarks or registered trademarks of their respective owners. • Copyright © 2008 Canon Inc. •Unauthorized reproduction of this User Manual in whole or part is prohibited. • May we request Thank you for understanding the following points. •The information in this User Manual is subject to change without notice. • We strive to ensure accuracy of information in this User Manual, but if you notice errors or omissions, please contact us. Searching Topics You can find information in topics of this User Manual by searching for relevant terms. 1. Enter a term and click the Search button. Note • To search for multiple terms at once, enter a space between each term. Search results are listed at left. Appendix > How to use this manual > Searching Topics iPF81514 922
2. Click a topic you want to read. The terms you searched for will be highlighted in the topic. To review multiple topics at once, select the check box of desired topics and click the Apply button. Appendix > How to use this manual > iPF815 Searching Topics 14 923
HTML Version of the Manual for Printing You can select a group of topics in the table of contents or individual topics in this manual for printing. The following procedure describes how to do this, using the information in Basic Printing Workflow as an example.Printing a group of topics in the manual When you access printable HTML versions of the content from section titles in the table of contents, you can specify a group of topics to print. 1. Click a section title in the table of contents. Here, Basic Printing Workflow is used as an example.2. Click Access to the HTML for printing in the title area.Appendix > How to use this manual > HTML Version of the Manual for Printing iPF81514 924