Canon printer PIXMA MG3620 User Manual

							To check the settings of your smartphone/tablet, refer to the instruction manual provided with it.If the network settings of your smartphone/tablet are not identical with those of the wireless router, change the
network settings of it to match with those of the wireless router.
Check5  Make sure machine is not placed far away from wireless router.
The wireless router is located indoors within the effective range for wireless communication. Locate the
machine within 164 ft. / 50 m from the wireless router.
Check6  Check for obstructions.
Wireless communication between different rooms or floors is generally poor. Move the machine and wireless
router as necessary.
Check7  Make sure there is no source of radio wave interference nearby.
If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router
is nearby, it may cause interference. Place the wireless router as far away from the interference source as possible.
Cannot Communicate with Machine while It Is in Access Point Mode
If your smartphone/tablet cannot communicate with the machine in the access point mode, check the
following.
Check1  Make sure machine is turned on.
Check2 Enable access point mode.
Enable the access point mode following the procedure below.
1.
Press and hold  Wi-Fi button, and then release button when  ON lamp flashes.
2.
Press  Black button,  Color button, and then  Wi-Fi button in this order.
The  ON lamp changed from flashing to lit and the access point mode is enabled.
Check3
 Check settings of your smartphone/tablet.
Make sure your smartphone/tablet can use the wireless LAN.
For more on performing setting of the wireless LAN, refer to the instruction manual provided with your smartphone/tablet.
Check4  Have you selected machine as destination of your smartphone/tablet?
Select the access point name (SSID) of the machine with your smartphone/tablet.
Check5  Have you entered proper password specified for access point mode?
If the security setting of the access point mode is enabled, you need to enter the password to connect your smartphone/tablet to the machine.
Check6  Make sure machine is not too far away.
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							Locate your smartphone/tablet close enough to communicate with the machine.
Check7 Check for obstructions.
Wireless communication between different rooms or floors is generally poor. Move the machine as necessary.
Check8  Make sure there is no source of radio wave interference nearby.
If a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router
is nearby, it may cause interference. Place the machine as far away from the interference source as possible.
Check9  Make sure 5 devices are already connected.
Access point mode does not allow more than 5 devices to be connected.
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							Printing Problems
Printing Does Not Start
Paper Jams
Print Results Are Unsatisfactory
No Ink Comes Out
Paper Does Not Feed Properly/"No Paper" Error
Automatic Duplex Printing Problems
Copying/Printing Stops
Cannot Print Using AirPrint
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							Printing Does Not Start
Check1 Make sure machine is securely plugged in and press  ON button to turn it on.
The  ON lamp flashes while the machine is initializing. Wait until the  ON lamp stops flashing and remains lit.
Note

						

							Launch IJ Network Tool, select "CNBJNP_xxxxxxxxxx" as you checked in step 4, and then associate
the port with the printer using  Associate Port in Settings  menu.
If the problem is not resolved, reinstall the MP Drivers from the Setup CD-ROM or the Canon website.
Check8  Is print data extremely large? (Windows)
Click  Print Options  on Page Setup  sheet of the printer driver. Then set  Prevention of Print Data Loss to On in
the dialog that appears.
* This may reduce print quality.
Check9  If printing from your computer, restart computer.
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							Paper Jams
When paper is jammed, the Alarm lamp flashes and a troubleshooting message is displayed on the
computer screen automatically. Take the appropriate action described in the message.

						

							Print Results Are Unsatisfactory
If the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check thepaper and print quality settings first.
Check1  Do page size and media type settings match size and type of loaded paper?
If these settings do not match, it is not possible to obtain the proper result. If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the
printout color.
Also, if you print with an incorrect paper type setting, the printed surface may be scratched.
In borderless printing, uneven coloring may occur depending on the combination of the paper type setting and
the loaded paper.
The method for checking the paper and print quality settings differs depending on what you are using your machine for.
Printing from a PictBridge (Wireless LAN)
compliant deviceCheck the settings on your PictBridge (Wireless LAN) compliant device.
PictBridge (Wireless LAN) Print Settings
Printing from your computerCheck the settings using the printer driver.
Printing with Easy Setup
Check2  Make sure appropriate print quality is selected (see table above).
Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven colors,
increase the print quality setting and retry the printing.
Note

						

							Back of Paper Is Smudged
Vertical Line Next to Image
Uneven or Streaked Colors
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							Cannot Complete Printing
Check1 Select setting not to compress printing data. (Windows)
If you select the setting not to compress the printing data with an application software you are using, the printing
result may be improved.
Click  Print Options  on Page Setup  sheet of the printer driver. Select the  Do not allow application software to
compress print data  check box and click OK.
* Clear the check box once printing is complete.
Check2  Is print data extremely large? (Windows)
Click  Print Options  on Page Setup  sheet of the printer driver. Then set  Prevention of Print Data Loss to On in
the dialog that appears.
* This may reduce print quality.
Check3  Your hard disk may not have sufficient free space to store job.
Delete unnecessary files to free up disk space.
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