Canon printer PIXMA MG3620 User Manual

							Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu DoesNot Appear (Windows)
If Easy-WebPrint EX does not start or its menu does not appear on Internet Explorer, check the following.
Check1  Is Canon Easy-WebPrint EX  displayed on Toolbars menu in Internet
Explorer's  View menu?
If  Canon Easy-WebPrint EX  is not displayed, Easy-WebPrint EX is not installed on your computer. Install the
latest version of Easy-WebPrint EX from the Canon website.
Note

						

							Updating MP Drivers in Network Environment (Windows)
Download the latest MP Drivers.
The latest MP Drivers for your model are available for download on the Canon website.
Uninstall the existing MP Drivers and follow the installation instructions to install the latest MP Drivers that
you downloaded. In the connection method selection screen, select  Use the printer with wireless LAN
connection . The machine is detected automatically in the network.
Make sure the machine was found, and install the MP Drivers following the on-screen instructions.
Note

						

							Uninstalling IJ Network Tool
To uninstall IJ Network Tool from your computer, follow these steps.
For Windows:
For Mac OS:For Windows:
Important

						

							1.Select Applications  from Go menu of Finder, double-click  Canon Utilities > IJ Network
Tool , and then drag  Canon IJ Network Tool  icon into Trash.2.
Restart computer.
Empty the  Trash and restart your computer.
Note

						

							Errors and Messages
An Error Occurs
Message Appears
Error Message Appears on PictBridge (Wireless LAN) Compliant Device
805 
						

							An Error OccursIf an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears
automatically. Take the appropriate action described in the message.
When an error occurs, the  Alarm lamp flashes and a support code (error number) appears on the computer
screen. For some errors, the  ON lamp and the  Alarm lamp flashes alternately. Check the status of the
lamps and the message, and take the appropriate action.
Support Code Corresponding to Number of Flashes of Alarm Lamp
Example of 2 times flashing:
(A) Flashes
(B) Goes off
Number of flashesCauseSupport Code2 flashesMachine is out of paper or paper does not feed.1003Paper size in print settings and size of loaded paper do not match.2100 , 21013 flashesPaper output tray is closed.1250Paper is jammed in paper output slot.1300Paper is jammed near transport unit.1303Paper is jammed during automatic duplex printing.13044 flashesFINE cartridge is not installed properly.16875 flashesFINE cartridge is not installed.1401FINE cartridge cannot be recognized.1403Appropriate ink cartridge is not installed.14856 flashesPaper output cover is open.1202FINE cartridge is not installed in correct position.1486, 14878 flashesInk absorber is almost full.1702, 1703, 1704,
1705 , 1712, 1713,
1714 , 1715
806 
						

							9 flashesProtective material or tape may still be attached to FINE cartridgeholder.189010 flashesLoaded paper is not compatible with automatic duplex printing.131011 flashesCannot perform printing with current print setting.410312 flashesSpecified data cannot be printed.410013 flashesInk may have run out.168614 flashesInk cartridge cannot be recognized.168415 flashesFINE cartridge cannot be recognized.168216 flashesInk has run out.168821 flashesMachine cannot detect paper size.210322 flashesMachine has detected that paper has been fed aligned to one side.2102
Support Code Corresponding to Number of Alternate Flashes of ON Lamp
and Alarm Lamp
Example of 2 times flashing:
(A) Alternately flashes
(B) Goes off
Number of flashesCauseSupport Code2 flashesPrinter error has occurred.51007 flashesPrinter error has occurred.5B02 , 5B03 , 5B04, 5B05, 5B12, 5B13, 5B14, 5B1510 flashesAn error requiring a repair has
occurred.B202 , B203 , B204, B205Other cases than abovePrinter error has occurred.5011, 5012, 5050, 5200, 5400 , 6000 , 6500, 6800 , 6801,
6900, 6901, 6902, 6910, 6911 , 6930 , 6931, 6932 , 6933,
6936, 6937, 6938, 6940, 6941 , 6942 , 6943, 6944 , 6945,
6946
When a Support Code and a Message Are Displayed on Computer Screen:

						

							Message AppearsThis section describes some of the errors and messages that may appear.
Note

						

							2.Make the following settings.