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Canon printer PIXMA MG3620 User Manual

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    							Automatic Duplex Printing Problems
    Check1 Is automatic duplex printing selected?
    
    						
    							Copying/Printing Stops
    Check1 Is paper loaded?
    Make sure paper is loaded.
    If necessary, load paper.
    Check2  Do documents to be printed have many photographs or illustrations?
    It takes time for the machine and the computer to process large data such as photos or other graphics, so it may
    seem that the machine is not working.
    Also, if you are printing data that requires a lot of ink on successive sheets of plain paper, the machine may
    pause temporarily. In either case, wait until the process is complete.
    Note
    
    						
    							Cannot Print Using AirPrint
    Check1 Make sure machine is turned on.
    If the machine is turned on, turn it off and back on, and then check whether the issue is resolved.
    Check2  Make sure machine is connected by LAN to same network subnet as AirPrint
    compliant device when printing over LAN.
    Check3  Make sure machine has enough paper and ink.
    Check4  Make sure machine's  Alarm lamp is not flashing.
    If the problem is not resolved, use the printer driver on your computer to execute printing and check whether
    the document can be printed normally on the machine.
    764 
    						
    							Scanning Problems (Windows)
    Scanning Problems
    Scan Results Are Unsatisfactory
    Software Problems
    IJ Scan Utility Error Messages
    ScanGear (Scanner Driver) Error Messages
    765 
    						
    							Scanning Problems
    Scanner Does Not Work
    ScanGear (Scanner Driver) Does Not Start
    Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not
    Appear
    Cannot Scan Multiple Originals at One Time
    Cannot Scan Properly with Auto Scan
    Slow Scanning Speed
    "There is not enough memory." Message Is Displayed
    Computer Stops Operating during Scanning
    Scanner Does Not Work after Upgrading Windows
    Scanned Image Does Not Open
    766 
    						
    							Scanner Does Not Work
    Check 1 Make sure that your scanner or printer is turned on.
    Check 2 Connect the USB cable to a different USB port on the computer.
    Check 3  If the USB cable is connected to a USB hub, remove it from the USB hub and
    connect it to a USB port on the computer.
    Check 4  Restart the computer.
    767 
    						
    							ScanGear (Scanner Driver) Does Not Start
    Check 1 Make sure that MP Drivers is installed.
    If not installed, install MP Drivers from the Setup CD-ROM or the web page.
    Check 2  Select your scanner or printer on the application's menu.
    Important
    
    						
    							Error Message Appears and the ScanGear (Scanner Driver) ScreenDoes Not Appear
    Check 1  Make sure that your scanner or printer is turned on.
    Check 2  Turn off your scanner or printer, then reconnect the USB cable and replug the
    power cord.
    Check 3  Connect the USB cable to a different USB port on the computer.
    Check 4  If the USB cable is connected to a USB hub, remove it from the USB hub and
    connect it to a USB port on the computer.
    Check 5  Make sure that MP Drivers is installed.
    If not installed, install MP Drivers from the Setup CD-ROM or the web page.
    Check 6  Select your scanner or printer on the application's menu.
    Note
    
    						
    							Cannot Scan Multiple Originals at One Time
    Check 1 Make sure that the items are placed correctly.
    Positioning Originals (Scanning from Computer)
    Check 2 Check if you can properly scan one item.
    Some applications do not support multiple image scanning. In that case, scan each item individually.
    770 
    						
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