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Lucent Technologies Audix Administration And Data Acquisition Guide

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    							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
    May 1999
    PC2AUDIX Traffic Reports 
    5-25 Traffic Data Reports 
    5
    View Daily Network Load Statistics
    The Daily Network Load  Statistic s Rep ort d isp lays d ownloaded  traffic  d ata in the 
    same format as the R1 AUDIX traffic  : network load  : d ay sc reen and  DEFINITY 
    AUDIX List Measurements Network Load Hourly sc reen (b eginning  with release 
    3.2). You must 
    first retrieve Daily System Traffic  Data, using  PC2AUDIX. 
    This rep ort inc lud es the same typ es of information as the Hourly Network Load  
    Statistic s Rep ort exc ep t information is shown for an entire d ay instead  of for a 
    sp ec ific  hour. 
    To display the Daily Network Load Statistics Report:
     
    1. At the View AUDIX Traffic  Data menu, selec t 8) Daily Network Load 
    Statistic s. The rep ort ap p ears with d ata for the latest date for whic h d aily 
    system traffic  d ata exists on the PC.
    2. Choose from the following : 
    nEnter a d ate and  p ress   (CHANGE/RUN) to d isp lay data for that 
    date. 
    nWith the c ursor at the d ate field :
    — Press   (PREV REC) to display d ata for the d ate p rior to the 
    displayed date.
    OR
    — Press   (CHANGE/RUN) to display d ata for the next d ate 
    after the displayed  d ate. 
    F8
    F6
    F8 
    						
    							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
    May 1999
    PC2AUDIX Traffic Reports 
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    5
    View Hourly Special Feature Statistics
    The Hourly Spec ial Feature Statistic s Rep ort disp lays d ownloaded  traffic  d ata in 
    the same format as the DEFINITY AUDIX List Measurements Spec ial-Features 
    sc reen or the R1 AUDIX traffic  : sp ec ial features : hour sc reen. You must 
    first 
    retrieve Hourly System Traffic  Data, using PC2AUDIX. 
    This rep ort inc lud es the following typ es of information ab out the p ort-d ep end ent 
    feature usag e on a voic e mail system for a sp ec ific  hour on a sp ec ific  d ate: 
    nThe hig hest numb er of simultaneous outc alls and  the numb er of outc alls 
    attempted, completed, and rescheduled 
    nThe numb er of c alls that were answered  without a switc h-link “ c onnec t”  
    messag e.
    To display the Hourly Special Feature Statistics Report:
     
    1. At the View AUDIX Traffic Data menu, select 4) Hourly Special Feature 
    St a t i st ic s .  
    The report ap p ears with d ata for the latest hour of the latest date for whic h 
    hourly system traffic  d ata exists on the PC.  
    						
    							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
    May 1999
    PC2AUDIX Traffic Reports 
    5-27 Traffic Data Reports 
    5
    2. Choose from the following : 
    nEnter a d ate (and  op tionally a d ifferent hour in the hour field ); and  
    then p ress   (CHANGE/RUN) to d isp lay d ata for the same hour (or 
    op tionally for a d ifferent hour) on that d ate. 
    nWith the c ursor at the Date field :
    — Press   (PREV REC) to d isp lay d ata for the same hour on 
    the d ate prior to the d isp layed  d ate
    OR
    — Press   (CHANGE/RUN) to display d ata for the same hour 
    on the next d ate after the d isp layed  d ate. 
    nEnter an hour (and  op tionally a d ifferent d ate in the Date field ); and  
    then p ress   (CHANGE/RUN) to d isp lay d ata for that hour on the 
    same date (or op tionally for a d ifferent d ate). 
    nWith the c ursor at the Hour field :
    — Press   (PREV REC) to display d ata for the hour p rior to the 
    d isp layed  hour on the same d ate.
    OR
    — Press   (CHANGE/RUN) to display d ata for the next hour 
    after the displayed  hour on the same date. 
    View Daily Special Feature Statistics
    The Daily Sp ec ial Feature Statistic s Rep ort d isp lays d ownload ed  traffic  d ata in 
    the same format as the DEFINITY AUDIX List Measurements Spec ial-Features 
    Day sc reen or the R1 AUDIX traffic  : sp ec ial features : d ay sc reen. You must 
    first 
    retrieve Daily System Traffic  Data for this rep ort, using  PC2AUDIX. 
    This rep ort inc lud es the same typ es of information as the Hourly Sp ec ial Feature 
    Statistic s Rep ort exc ep t information is shown for an entire d ay instead  of for a 
    sp ec ific  hour. 
    F8
    F6
    F8
    F8
    F6
    F8 
    						
    							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
    May 1999
    PC2AUDIX Traffic Reports 
    5-28 Traffic Data Reports 
    5
    To display the Daily Special Feature Report:
     
    1. At the View AUDIX Traffic Data menu, select A) Daily Spec ial Feature 
    St a t i st ic s .  
    The rep ort ap p ears with d ata for the latest d ate for whic h d aily system 
    traffic  d ata exists on the PC.
    2. Choose from the following : 
    nEnter a d ate and  p ress   (CHANGE/RUN) to d isp lay data for that 
    date. 
    nWith the c ursor at the Date field , p ress   (PREV REC) to d isp lay 
    d ata for the d ate p rior to the displayed  d ate, or p ress   
    (CHANGE/RUN) to d isp lay d ata for the next d ate after the 
    displayed date. 
    View Hourly Community Statistics
    The Hourly Community Statistic s Rep ort d isp lays d ownload ed  traffic  d ata in the 
    same format as the DEFINITY AUDIX List Measurements Community Hour sc reen 
    or the R1 AUDIX traffic  : c ommunity : hour sc reen. You must 
    first retrieve Hourly 
    System Traffic  Data for this rep ort, using  PC2AUDIX. 
    This rep ort inc lud es the following typ es of information ab out usag e of the 
    send ing  restric tion b y c ommunity feature on the voic e mail system for a sp ec ific  
    hour on a sp ec ific  date: 
    nNumber of messages sent and  rec eived  by eac h c ommunity 
    nNumber of messages not sent and  not rec eived  b y eac h c ommunity d ue 
    to send ing  restrictions 
    F8
    F6
    F8 
    						
    							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
    May 1999
    PC2AUDIX Traffic Reports 
    5-29 Traffic Data Reports 
    5
    To display the Hourly Community Statistics Report:
     
    1. At the View AUDIX Traffic Data menu, select 5) Hourly Community 
    St a t i st ic s .  
    The report ap p ears with d ata for the latest hour of the latest date for whic h 
    hourly system traffic  d ata exists on the PC. 
    2. Choose from the following : 
    nEnter a d ate (and  op tionally a d ifferent hour in the Hour field); and  
    then p ress   (CHANGE/RUN) to d isp lay d ata for the same hour (or 
    op tionally for a d ifferent hour) on that d ate. 
    nWith the c ursor at the Date field , p ress   (PREV REC) to d isp lay 
    d ata for the same hour on the d ate p rior to the d isp layed d ate, or 
    p ress   (CHANGE/RUN) to display d ata for the same hour on the 
    next d ate after the d isp layed d ate. 
    nEnter an hour (and  op tionally a d ifferent d ate in the Date field ); and  
    then p ress   (CHANGE/RUN) to d isp lay d ata for that hour on the 
    same date (or op tionally for a d ifferent d ate). 
    nWith the c ursor at the Hour field , p ress   (PREV REC) to d isp lay 
    d ata for the hour p rior to the displayed  hour on the same d ate, or 
    p ress   (CHANGE/RUN) to d isp lay d ata for the next hour after the 
    d isp layed  hour on the same d ate. 
    F8
    F6
    F8
    F8
    F6
    F8 
    						
    							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
    May 1999
    PC2AUDIX Traffic Reports 
    5-30 Traffic Data Reports 
    5
    View Daily Community Statistics
    The Daily Community Statistic s Rep ort d isp lays download ed  traffic  d ata in the 
    same format as the DEFINITY AUDIX List Measurements Community Day sc reen 
    or the R1 AUDIX traffic  : c ommunity : d ay sc reen. This rep ort inc ludes the same 
    types of information as the Hourly Community Statistic s Rep ort exc ep t 
    information is shown for an entire d ay instead  of for a sp ec ific  hour. You must 
    first 
    retrieve d ata you want for this rep ort b y using  PC2AUDIX. 
    To display the Daily Community Report:
     
    1. At the View AUDIX Traffic  Data menu, selec t B) Daily Community Statistic s. 
    The rep ort ap p ears with d ata for the latest d ate for whic h d aily system traffic  d ata 
    exists on the PC. 
    2. Choose from the following : 
    nEnter a d ate and  p ress   (CHANGE/RUN) to d isp lay data for that 
    date. 
    nWith the c ursor at the Date field :
    — Press   (PREV REC) to display d ata for the d ate p rior to the 
    displayed date.
    OR
    — Press   (CHANGE/RUN) to display d ata for the next d ate 
    after the displayed  d ate. 
    F8
    F6
    F8 
    						
    							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
    May 1999
    PC2AUDIX Traffic Reports 
    5-31 Traffic Data Reports 
    5
    View Daily Remote Message Statistics
    The Daily Remote Messag e Statistic s Rep ort d isp lays download ed traffic  d ata in 
    the same format as the DEFINITY AUDIX List Measurements Remote-Messag es 
    Day screen or the R1 AUDIX traffic : remote messag es : d ay screen. You must 
    first retrieve Daily System Traffic  Data, using  PC2AUDIX. 
    This rep ort inc lud es the following  typ es of information ab out message traffic  d ata 
    for remote systems c onnec ted  via d ig ital networking , AMIS analog networking , or 
    Messag e Delivery. 
    nThe numb er of messag e transfer sessions b etween the loc al voic e mail 
    system and  the remote mac hine, the total and  averag e times for these 
    sessions, and  the numb er of unsuc c essful c all attemp ts from the loc al 
    voic e mail system to the remote system (or telep hone) 
    nThe numb er of messag es that were sent b y the loc al voic e mail system to 
    the remote system, the number of messages that were sc hed uled  for 
    d elivery from the loc al voic e mail system to the remote system b ut rejec ted  
    as und eliverab le, and  the numb er of messag es sent by the remote system 
    to the loc al voic e mail system (or telephone)  
    						
    							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
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    To display the Daily Remote Message Report:
     
    1. At the View AUDIX Traffic  Data menu, selec t  9) Daily Remote Messag e 
    St a t i st ic s .  
    The rep ort ap p ears as shown b elow, with d ata for the first ad ministered  remote 
    system on the latest d ate for whic h daily system traffic  d ata exists on the PC. 
    2. Choose from the following : 
    nWith the c ursor at the Mac hine Name field , enter a remote system 
    name (and  op tionally a d ifferent d ate in the Date field); and  then 
    p ress   (CHANGE/RUN) to display d ata for that system on the 
    displayed date. 
    — With the c ursor at the Mac hine Name field  Press   (PREV 
    REC) to d isp lay d ata ab out the previous remote mac hine for 
    the same date.
    OR 
    — Press   (CHANGE/RUN) to d isp lay d ata for the next remote 
    system for the same d ate. 
    nWith the c ursor at the Date field , enter a d ate (and  op tionally a 
    d ifferent remote system in the mac hine name field ); and  then p ress 
     (CHANGE/RUN) to d isp lay d ata ab out the remote system for 
    that d ate. 
    nWith the c ursor at the Date field :
    — Press   (PREV REC) to d isp lay d ata for the remote system 
    for the d ate p rior to the c urrently d isp layed  d ate. 
    OR
    — Press   (CHANGE/RUN) to display d ata for the remote 
    system for the next date after the c urrently d isp layed  date. 
    View Monthly Remote Message Statistics
    The Monthly Remote Message Statistics Report displays downloaded traffic data 
    in the same format as the DEFINITY AUDIX List Measurements 
    Remote-Messag es Month sc reen or the R1 AUDIX traffic  : remote messag es : 
    month sc reen. You must 
    first retrieve Monthly System Traffic Data, using 
    PC 2 A U D I X.  
    This rep ort inc ludes the same typ es of information as the Daily Remote Messag e 
    Statistic s Rep ort exc ep t information is shown for an entire month instead  of for a 
    sp ec ific  d ay. 
    F8
    F6
    F8
    F8
    F6
    F8 
    						
    							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
    May 1999
    PC2AUDIX Traffic Reports 
    5-33 Traffic Data Reports 
    5
    To display the Monthly Remote Message Report:
     
    1. At the View AUDIX Traffic  Data menu, selec t D) Monthly Remote Messag e 
    St a t i st ic s .  
    The rep ort ap p ears with d ata for the first ad ministered  remote system on 
    the latest month for whic h monthly system traffic  d ata exists on the PC. 
    2. Choose from the following : 
    nEnter a remote mac hine name (and  op tionally a d ifferent starting  
    d ate in the Date field ); and then p ress   (CHANGE/RUN). 
    nWith the c ursor at the Mac hine Name field :
    — Press   (PREV REC) to d isp lay d ata about the p revious 
    remote system for the same p eriod .
    OR
    — Press   (CHANGE/RUN) to d isp lay d ata for the next remote 
    system for the same p eriod. 
    nEnter a starting  d ate (and  op tionally a d ifferent remote system in the 
    Mac hine Name field ); and  then p ress   (CHANGE/RUN). 
    nWith the c ursor at the Date field :
    — Press   (PREV REC) to d isp lay d ata for the remote system 
    for the month p rior to the c urrently d isp layed  month.
    OR
    — Press   (CHANGE/RUN) to display d ata for the remote 
    system for the next month after the c urrently d isp layed  
    month. 
    F8
    F6
    F8
    F8
    F6
    F8 
    						
    							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
    May 1999
    PC2AUDIX Traffic Reports 
    5-34 Traffic Data Reports 
    5
    View Daily Subscriber Statistics
    The Daily Sub sc rib er Statistic s Rep ort d isp lays d ownload ed subsc rib er traffic  
    d ata in the same format as the DEFINITY AUDIX List Measurements Subsc rib er 
    Day sc reen or the R1 AUDIX traffic  : sub sc rib er : d ay sc reen. You must 
    first 
    retrieve d ata you want to d isp lay on this rep ort, using  PC2AUDIX. 
    This rep ort c ontains three sep arate p ag es of d ata and inc lud es the following  
    types of information ab out any ind ivid ual sub sc rib er on the voic e mail system for 
    a sp ec ific  d ate: 
    nSub sc rib er’s c ommunity id , total mailb ox sp ac e used and  allowed , the 
    larg est messag e sp ac e used  d uring  this d ay, and  the minimum amount of 
    messag e sp ac e g uaranteed  for the sub sc rib er’s mailb ox 
    nNumber of times d uring  p rime and  non-prime hours that c all answer 
    c allers were d irec ted  to the voic e mail system on b ehalf of the subsc rib er 
    and  the numb er of times the sub sc rib er log g ed  into the system 
    nNumber of voice mail messag es received  b y the sub scriber from local and  
    remote subsc rib ers d uring  p rime and  non-p rime hours 
    nNumber of und eliverab le voic e mail notific ations rec eived  b y the 
    sub sc rib er d uring  p rime and  non-p rime hours ind ic ating  that messages 
    sc hed uled  for d elivery b y the subsc riber were rejec ted  as und eliverab le 
    nNumber of new c all answer messag es ac c umulated  in the sub sc rib er’s 
    mailb ox d uring  p rime and  non-prime hours 
    nNumber of voic e mail messag es, b roadc ast messag es, log -in 
    announc ements, priority messages, and p rivate messag es c reated  b y the 
    sub sc rib er d uring  p rime and  non-p rime hours 
    nNumber of voic e mail messag es that were sent b y the sub sc rib er to loc al 
    and  remote sub sc rib ers d uring  p rime and  non-p rime hours  
    						
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