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Lucent Technologies Audix Administration And Data Acquisition Guide

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    							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
    May 1999
    PC2AUDIX Site Specific Data 
    9-3 Display/Update Information for Local Subscribers 
    9
    The following sc reen ap p ears with d ata for the first loc al sub sc rib er in the 
    database: 
    2. Enter the name or extension of a sub sc rib er in the Name or Extension field  
    resp ectively and  p ress   (CHANGE/RUN) to d isp lay that p erson’s 
    subscriber record. 
    A subscriber record appears. 
    The Name, Extension, and  COS fields are exac tly as sup p lied  b y the voic e 
    mail system when the sub sc rib er information was retrieved  and verified . 
    You c an mod ify the New Name, New Extension, Org . Cod e, Title, Loc ation, 
    and  Comment Field  field s. PC2AUDIX valid ates d ata in only the New 
    Name and  New Extension field s. 
    If you c hang e the name or extension in the New Name or New Extension 
    field s, you c annot have d up lic ate sub sc rib er names, and  the extension 
    must b e within the rang e sp ec ified  b y the loc al voic e system. 
    If you wish to mod ify the COS or Misc . Field  field s, make the required  
    mod ific ations in the voic e mail d atab ase and  then verify the sub sc rib er 
    database as described in Chapter 4, PC2AUDIX Data Retrieval
    , to merg e 
    these c hang es into the PC2AUDIX d atab ase. 
    The Org. Code field, which is used by the PC2AUDIX subscriber billing 
    feature, c an b e any c omb ination of letters or numb ers. The org anization 
    c od e also c an b e the Misc ellaneous field  on the Sub sc riber sc reen on the 
    voic e mail system, if sp ec ified  as suc h in PC2AUDIX Setup  Parameters. 
    Org anization c od es are assumed  to be hierarc hic al (9901 rep orts d irec tly 
    to organization 990, whic h rep orts to org anization 99, etc .) The PC2AUDIX 
    interfac e assumes that the relationship  b etween org anizations c an b e 
    d etermined  b y sc anning org anization c od es left to rig ht. 
    F8 
    						
    							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
    May 1999
    PC2AUDIX Site Specific Data 
    9-4 List All Fields for All Local Subscribers 
    9
    You c an use the Title, Loc ation, and  Comment Field  field s for whatever 
    p urp oses you find  suitab le for your org anization. 
    3. You c an now p ress   (CHANGE/RUN) ag ain to d isp lay the next 
    sub sc rib er rec ord  in seq uenc e, p ress   (PREV REC) to d isp lay the 
    p revious sub sc rib er rec ord  in seq uenc e, enter a sp ec ific  d ifferent name or 
    extension to d isp lay, or mod ify d ata on the d isp layed  rec ord . 
    4. If you change any data fields for a subscriber, press   (CHANGE/RUN) 
    b efore c ontinuing . 
    !CAUTION:
    If you re-verify the sub sc rib er d atab ase, you lose any d ata that exists 
    only in the PC d atab ase and  not in the voic e mail d atab ase. 
    List All Fields for All Local 
    Subscribers
    This op tion allows you to g enerate an alp hab etic al listing  of loc al sub sc rib ers 
    using PC2AUDIX site-sp ec ific  d ata field s for searc h sp ec ific ation. 
    The following is an examp le of the PC2AUDIX interfac e output for this listing :
    Perform the following  step s to list all field s for all loc al sub sc rib ers: 
    1. At the Non-AUDIX Data Field  Sp ec ific ation menu, selec t 1) List all fields for 
    all loc al sub sc rib ers. 
    F8
    F6
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    							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
    May 1999
    PC2AUDIX Site Specific Data 
    9-5 List All Fields for All Local Subscribers 
    9
    The following sc reen appears: 
    The d efault outp ut d evic e is the p rinter d efined in the PC2AUDIX Setup  
    Parameters. You c an d isp lay the rep ort on the PC sc reen b y making  the 
    field  b lank, or c op y the rep ort to a file b y entering  a file name. If you d o not 
    d efine a p rinter in PC2AUDIX Setup  Parameters, this field  is b lank b y 
    d efault and  the rep ort ap p ears on the PC sc reen. 
    2. Choose from the following : 
    nChang e the Inc lud e c omment field  in output? to Y
     and  the outp ut 
    d evic e if d esired, and  p ress   (CHANGE/RUN) to list all loc al 
    sub sc rib ers. 
    nChang e the following  as ap p rop riate: 
    — Org anization #, AUDIX COS Field , and  AUDIX Sub sc rib er 
    Misc. Field parameters 
    — Inc lud e c omment field  in outp ut? to Y
     
    — The outp ut d evic e 
    Then p ress   (CHANGE/RUN) to list sub sc rib ers who meet the 
    sp ec ified  searc h c riteria. 
    All sub sc rib ers are listed  who matc h the sp ec ified  c ond itions. 
    F8
    F8 
    						
    							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
    May 1999
    PC2AUDIX Site Specific Data 
    9-6 Display Information for Remote Subscribers 
    9
    Display Information for Remote 
    Subscribers
    This op tion d isp lays ind ivid ual remote sub sc rib er rec ord s, inc lud ing  the 
    sub sc rib er’s name, extension, new name and  new extension if c hang ed , 
    mac hine, typ e (ad ministered , non-ad ministered  verified , non-ad ministered  
    unverified, or non-ad ministered  no-profile), and  last usag e d ate. 
    Perform the following  step s to display information for remote sub sc rib ers: 
    1. At the Non-AUDIX Data Field  Sp ec ific ation menu, selec t 4) Disp lay 
    information for remote subsc rib ers.
    The following sc reen d isp lays d ata for the first remote sub sc rib er in the 
    database: 
    2. Enter the name or extension of a remote sub sc riber in the Name or 
    Extension field  resp ec tively.
    3. Press   (CHANGE/RUN) to display that p erson’s subsc rib er rec ord . 
    A remote sub sc rib er rec ord  ap p ears. You then c an p ress   
    (CHANGE/RUN) ag ain to d isplay the next sub sc rib er rec ord  in seq uenc e, 
    press   (PREV REC) to display the previous subscriber record in 
    seq uenc e, or enter a sp ec ific  d ifferent name or extension to d isp lay. 
    All field s on the sc reen are exac tly as sup plied  b y the voic e mail system 
    when the sub sc rib er information was retrieved  and  verified . If you wish to 
    mod ify any of these field s, make the req uired mod ific ations in the voic e 
    mail datab ase and  then verify the remote sub sc rib er datab ase as 
    described in Chap ter 4, PC2AUDIX Data Retrieval
    . This c hang es the 
    PC2AUDIX d atab ase to matc h the voic e mail d atab ase. 
    F8
    F8
    F6 
    						
    							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
    May 1999
    PC2AUDIX Site Specific Data 
    9-7 List All Fields for All Remote Subscribers 
    9
    List All Fields for All Remote 
    Subscribers
    This option generates an alphabetic al listing of remote subsc ribers using 
    PC2AUDIX d ata field s for searc h sp ec ific ation. 
    The following is an examp le of the PC2AUDIX interfac e output for this listing .
    Perform the following  step s to list all field s for all remote sub sc rib ers: 
    1. At the Non-AUDIX Data Field  Sp ec ific ation menu, selec t  3) List all field s 
    for all remote sub sc rib ers.  
    						
    							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
    May 1999
    PC2AUDIX Site Specific Data 
    9-8 List All Fields for All Remote Subscribers 
    9
    The following sc reen appears: 
    The d efault outp ut d evic e is the p rinter d efined in the PC2AUDIX Setup  
    Parameters. You c an d isp lay the rep ort on the PC sc reen b y making  the 
    field  b lank, or c op y the rep ort to a file b y entering  a file name. If you d o not 
    d efine a p rinter in PC2AUDIX Setup  Parameters, this field  is b lank b y 
    d efault and  the rep ort ap p ears on the PC sc reen. 
    2. Choose from the following : 
    nChange the output device if desired and press   (CHANGE/RUN) 
    to list all remote subsc rib ers. 
    nChang e the Sub sc rib er Typ e and  Mac hine fields as ap prop riate 
    and  the outp ut d evic e if desired , and  then press   
    (CHANGE/RUN) to list remote sub sc rib ers who meet the sp ec ified  
    searc h c riteria. 
    All remote sub sc rib ers who matc h the sp ec ified  c ond itions are listed . 
    F8
    F8 
    						
    							PC2AUDIX Database Management Tools 
    10-1 Overview 
    10
    AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
    May 1999
    10
    PC2AUDIX Database Management 
    To o l s
    Overview
    PC2AUDIX d ata manag ement tools help  you to: b ac k up  data (retrieved  from the 
    voic e mail system) from your PC to d iskette; restore files from d iskette; and  d elete 
    files from your PC. Manag ing  your d ata is imp ortant for several reasons: 
    nPeriodically backing up data files protects you if your fixed disk drive 
    becomes damaged. Backed up files can then be restored from diskette to 
    your PC. 
    nPeriodic ally d eleting  d ata from your PC frees up  spac e for new d ata. As 
    system traffic  d ata files (hourly, d aily, and  monthly) b ec ome larg er, it takes 
    long er for PC2AUDIX to find  the rec ord s need ed  to g enerate rep orts. 
    Deleting  old  d ata makes file ac c ess q uic ker for PC2AUDIX. You may wish 
    to arc hive d ata b efore d eleting  it. 
    nArc hiving  retrieved  d ata onto d iskette allows you to later restore it to make 
    historic al c omp arisons of d ata several months or even years in the future.  
    						
    							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
    May 1999
    PC2AUDIX Database Management Tools 
    10-2 File Naming Conventions 
    10
    File Naming Conventions
    Data files c reated  b y PC2AUDIX are named  ac c ord ing  to the typ e of d ata they 
    c ontain: 
    Initiating Data Management Functions
    The d ata manag ement p ortion of PC2AUDIX has two menu levels. The top  menu, 
    the Data Manag ement Op tions menu, g ives you ac c ess to the Data Bac kup , 
    Data Deletion, and  Restore Data sub menus. These three sub menus allow you to 
    b ac kup , d elete, or restore several typ es of PC2AUDIX d ata files. 
    Perform the following  step s to initiate file b ac kup , d eletion, or restoration: 
    1. Call the PC2AUDIX software b y entering  pc2audix
     at the DOS p romp t. 
    2. At the PC2AUDIX Root Menu, selec t 7) Data Manag ement.  load _hr.d b f 
    load_day.dbf hourly system load  traffic  d ata
    d aily system load  traffic  d ata 
    feat_hr.db f
    feat_day.dbfhourly system feature traffic  d ata
    d aily system feature traffic  d ata 
    tr_nethr.d b f
    tr_netda.dbfhourly system network load  traffic  d ata
    d aily system network load  traffic  d ata
    sp feathr.d b f
    spfeatda.dbfhourly system sp ec ial features traffic  d ata
    d aily system sp ec ial features traffic  d ata
    comm_hr.dbf
    comm_day.dbfhourly system c ommunity traffic  d ata
    d aily system c ommunity traffic  d ata
    tr_remda.dbf
    tr_remmo.db fd aily system remote messag es traffic  d ata
    monthly system remote messag es traffic  d ata
    sm
    mmyy.d b f  monthly sub sc rib er traffic  d ata for the sp ec ified  month 
    and  year
    sd
    mmddyy.dbf  daily subscriber data for the specified date
    bill
    mmyy.dbf  monthly billing data for the specified month
    subdata.dbf PC2AUDIX subscriber directory database records
    rsubdata.dbf PC2AUDIX remote subscriber directory database records 
    						
    							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
    May 1999
    PC2AUDIX Database Management Tools 
    10-3 Backing Up Retrieved Data 
    10
    The following menu appears. 
    3. Enter 1
    , 2
    , or 3
     to selec t the d esired  op tion. Eac h d ata manag ement op tion 
    is d esc rib ed  in a c orresp ond ing  sec tion in this c hap ter.
    Backing Up Retrieved Data
    The Data Bac kup  sub human p rovid es b ac kup  for seven typ es of d ata. This 
    op tion c op ies retrieved voic e mail data from your PC to d iskette. Bac king  up  d ata 
    files is very imp ortant so that you c an restore these files if your fixed  d isk 
    becomes damaged. 
    To b ac k up  d ata, p erform the following :
    1. At the Data Manag ement Op tions menu, selec t 1) Bac kup Data to 
    Diskette.  
    						
    							AUDIX Administration and Data Acquisition Package  585-302-502  Issue 14
    May 1999
    PC2AUDIX Database Management Tools 
    10-4 Backing Up Retrieved Data 
    10
    The following sc reen ap p ears. Notic e that the sc reen p rovid es d ata 
    rang es ind ic ating  the old est and  most rec ent d ata.
    2. Selec t the typ e of d ata that you wish to b ac k up . This bring s up  a 
    corresponding backup screen, which is described in detail in this section. 
    NOTE:
    If you have a lot of hourly traffic  rec ord s, you may need  several 
    d iskettes. Be sure to lab el the bac kup  d iskette(s) with the d ates of 
    the old est and  most rec ent traffic  d ata. The AUDIX Data Bac kup  
    menu disp lays this information.
    Back Up Hourly System Traffic Data
    This op tion b ac ks up  retrieved hourly traffic  d ata, inc lud ing  feature, load , network 
    load , c ommunity, and  sp ec ial features rec ord s for all d ates. 
    Perform the following  step s to bac k up  hourly system traffic  d ata: 
    1. At the AUDIX Data Bac kup  menu, selec t 1) Hourly System Traffic  Data. 
    The Hourly System Traffic  Data Bac kup  sc reen ap p ears (This b ac kup  
    sc reen c onsists only of four func tion key lab els.)
    2. Press   (CHANGE/RUN) to start the b ac kup.
    PC2AUDIX d isp lays the b ac kup  filename, d atab ase size, instruc tions to 
    insert a diskette, and  a promp t for formatting  the d iskette.
    3. Enter y
     if you want to format the d iskette, otherwise enter n
    . 
    F8 
    						
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