Vodavi Infinite Dvx I, Dvx Ii Hybrid Key Telephone Systems Installation Manual

							irlfinite Dvx’andDvxn 
Dwtal Key Telephone Systems 
then be greeted by your personal voice mail 
greeting if available (Refer to CalI Forward - 
Voice Mail ~t?rationl 
Retrieving Voice Messages 
If your Message Waiting button or programmed 
Voice Mail group button is flashing. you may 
have a 
voice message waiting for you. 
To enter the voice mail system to check formail: 
a. Dial the Voice Mail group number, 
or 
press the pre-programmed* voice mail 
group button or flashing 
Message Wait 
button. 
b.You will immediately be prompted to enter 
your password for your maiI box. 
Receiving a Voice Mail Message Wait 
To receive a message waiting indication that a 
voice message has been taken for you, the Voice 
Mail system must be programmed to provide 
such an indication. 
After the voice mail system receives a voice 
message for a station user: 
a.The voice mail must go off-hook and dial 
the voice mail message wait code I4201 on 
the dial pad. 
Turning the Message Waiting Lamp m 
When a station user retrieves the voice mes- 
sages from the voice mail system, the voice mail 
system must;  b.Dial the three-digit extension number of 
the station user who received a voice mes- 
sage. 
a. Be programmed to go off-hook and dial the 
message cancel code [421] on the dial pad. 
b. Dial the three-digit extension number of 
the station user who retrieved the voice 
message. 
l Kefer to Sec. 400.37. Flexible Button 
Assignment. 
A Voice Mail Trapefer with ID 
This feature provides an Attendant or sta- 
tion user a way to transfer a caller dfretiy 
mto a vofce mail box TI&3 allows the sta- 
tfon identif?cation digits to be entered by 
the tmnsfening party. Using this feature a 
caller can be transferred to a voice mail box 
when: 1) a station user on the system is not 
forwarded to VM, or 2) the destination 
Voice Mail Bcoc owner is not a station user. 
When a caller wishes to be transferred into 
a usefs Voice Mail box and the desired 
user’s station is not forwarded into voice mail, then the attendant or a station user 
may initiate a Voice Md Transfer. ’ 
While on a calI and the distant end wishes to 
leave a Voice Message for a VM user 
a. The initiating station presses the TRAIVS 
button. 
b. Dial the Voice Mail Group number, 
or 
press the pre-programmed’ VM group but- 
ton. 
c. Dial the VMID (Mail Box location) of the 
desired party and go on-hook. The system 
will then make the connection to an avail- 
able Voice Mail port and send the Leave 
Mail Refix (if any) + the digits dialed as the 
VM ID number + then the Leave Mail Suffix 
djgits (if any). The system wiIl then cut 
through the transferred caIler. 
Conditions: 
0 CO Trunks and Internal Calls may be 
transferred into Voice Mail using this 
feature. 
l Ifno VM ID digits are dialed by the trans- 
fer-ring station then the identification 
digits of the IransfwrLng station will be 
sent to the VM. 
B. VMToneModeCalhgOption 
Allows the Voice Mail system to override a 
called stations “H??” or ‘RV” intercom 
switch settings. 
When pladng a call to a station and Tone rfng- 
ing is desire (the Voice Mail system MUST be 
programmed to: 
a Did i6#1 on the dik pad. 
b. Dial the three-digit station extension (call 
tone rings station). 
400.70 VOLUME cONrBoU3 
There are two volume control slide switches on 
the front of the 33-button digital key terminal. 
Sliding the switch to the left decreases the 
volume. The middle slide switch controls the 
volume for voice, background music, and 
speakerphone volume. The right slide SwiLch 
controls the volume for tone ringing volume. 
400-32 
mnle 1, January less  
						

							i*ite DVX ’ and DVX ’ 
D@al Key Telephone Sjmtemfi S-BUTTON BXYSET FEATURE OPERATION 
!; SECTlON4Otj 
&BUTTON KEYSET FEATURE OPERATION 
405.1 INTRODUCMON 
The infinite Digital Key Telephone System has a 
wide var3ety of features and fl&ble program- 
ming, allowing each telephone user to program 
his/her telephone to meet his/her own individ- 
ual needs. 
This section of the manual contains the operat- 
ing insk~~ctions for features that work differ- 
ent&on the &button digital key telephone than 
on the 33-button display key telephone. Also 
included is an Illustration of the B-button digi- 
tal key telephone used in the in&&e Digital Key 
Telephone System and description of the keys 
on the telephone and its functions. It is in- 
tended that this section be used in conjunction 
with the Station Operation section to p&de a 
complete. set of fnstructions to all features in 
the system. Visual and audible cues which 
accompany tie various steps in the operation 
of the features are also inchaded. 
Literature simUar to these operating instruc- 
tions has been prepared for use by the customer 
intheformofan&buttonStatfonUser’sGtide. 
406.2 KEY TEIJWHONB STATION FEA- 
The in&& Digital Key Telephone System pro- 
vides the following keys. indicators and fea- 
tures on the &button dig&al terminal: 
HANDSET AND SPEAKER are located at the 
left side of the front panel. Ahandset is provided 
to allow conbdential conversation when de- 
sired. Ltfting the handset from its cradle [going 
off-hook) disengages the station’s built-in 
speaker. 
The speaker is located directly below the center 
portion of the handset. The station may be 
operated wfth the handset on-hook. When this 
occurs, audio is transrnwted to the station user 
through the station’s speaker. 
FLEXIBLE BUTTONS are used to access idle 
outside lines. provide DSS/BLF for internal 
stations. access speed dial number and activate 
features. These buttons are programmed by the 
individual station user. The default flex feature 
buttons are described below: 
h 
i DSS/BLZ (flex) button allows you to auto- 
rnatictiy signal the assigned intercom sta- 
tion. DSS/BLF buttons are programmed by the station user. By default, flex buttons 
1 and 2 are set for Stations 100 and 101. 
L0OP (flex) button will act as the direct 
appearing button for outside lines that do 
not appear on the user’s individual tele- 
phone. Any digital terminal that doesn’t 
have all lines appear on it must have a loop 
button. ‘There is NO limit to the number of 
LOOP buttons a station may have. Loop 
buttons are assigned in database admini- 
stration. 
POOL (fief) button &bles a group of out- 
side lines to be placed under one button. 
When this button is pressed, the system 
will select an available line from this group 
for the user to place a crib on. Pool buttons 
are assigned in database administration. 
FXED FEATURE BUTTONS: 
WSFER [TRANS) button is used to 
transfer an outside oL1 from one station to 
XlOthher. 
SPEED button provides you with access to 
speed dialing, save number redial and last 
number redial. This button is also used to 
access speed dial and flex button program- 
mLng. 
ON/OFF button enables you to make a 
telephone call without l@ing the handset 
It turns the telephone on and off when 
using the speakerphone. 
HOLD button er@les you to place an out- 
side caller on hold. 
MSG IABEP indicates Message Waiting 
Callback requests left at you station. 
OUTSIDE CALLS are announced by a tone 
signal repeated every 3.2 seconds. The corre- 
sponding outside line indicator will flash 
slowly. 
IRTRRCOM CALLS can be tone @#ng or voice 
announce If it is voice announced. the recetving 
station will receive 2 bursts of tone prior to the 
announcement. If it is a tone ringing calI+ the 
receiving station will hear a tone ring every 2.4 
seconds. 
Issuel, January 1993 405-l  
						

							Digital Ecy Telephone Systems 
Figure 405-l S-Button Digital Termin& 
us-2  
						

							iqjlntie DVX I and DVX ’ 
D&itd Key Telephone 
Sy&ems 
Table 405-Z 
Digitnl System 8-Button Numbering plan 
i 1 OO- 127Station Intercom Numbers DVX ‘1 
100- 155Station Intercom Numbers DVX ‘) 
22 [ClCalI Park Location O-7 (system) 
i 228PersonaI Park 
: 33 D-ID-Iunt Group Pilot Numbers O-7 
4% IVlVoice Mail Group 
Pilot Numbers O-7 
55 [UlACD*/UCD Group Pilot Numbers O-i’ 
; 566ACD’/UCD Available/Unavailable 
’ 567 55 rVbCD*/UCD Calls in Queue Display 
570 @BlACD’ Call Qualifier 
57 lACD* Agent Logout 
572 55 ILIIACD* Agent Login 
573ACD* Group 
Member Status 
574ACD* Agent Help Request 
6# IXXXJTone Mode Ring Optron 
62oCamp-o~ 
621he Queue 
622Call Back 
623Message Wait 
624Confermce 
626LCR Queue Cancel 
629MU7E Button 
63 1Do Not Disturb 
633 IZZlPersonalized Messages 
633 IOOlClear Personalized Messages 
64oAllcanForward 
640 [7lNo Answer - Call 
Forward 
640 I8JBusy 
- Cdl Forward 840 IS]Busy/No Answer - Call Forward 
640 (S]Off-Net - Call Forward 
66OFlash Command to CO Line 
662Clear - Call Forward, DND. 
Personal Messages 
663Message Wait return 
664Conference W/ Personal Park 
690Name in Display Programming 
7OAll Call Page (Internal & External) 
7 1 Internal Page Zone 1 
72hternal 
Page Zone 2 
73Internal Page Zone 3 ’ 
74Intemal Page Zone 4 
75lnternal &.I Call Page 
76 fOJExtemd Ail Cdl Page (All Zones) 
76 [PJExtemal Page Zones l-7 
7’?Meet-Me-Page Answer 
9JXR or CO Lfne Group 
1 
(if LCR is disabled) 
OAttendant 
#OGroup Call Pick Up 
# 1Directed Call Pick-up 
#22 1CJCa.U Park Pickup 
#3Univcrsal Night Answer 
Xxx = Intercom Station Numbers 
YY = Speed Did Bin numbers 
22 = Personalized Messages 
U = ACD/UCD Group Number O-7 
J 
Issue 1, January 1893 
4Q6-3  
						

							@in&? DVX I aad DVX ’ 
~.IHJTTON KEYS= F’EATUFUZ OPERATION Digital Xey T&phone Systems 
405.3 AuTOmTIC CALL DISTRIW- 
TION (ACDJ 
The Basic ACD Software package is an optional 
software package available for the infinite Digi- 
tal Systems. When purchased, Uniform CalI 
Distribution (vCD) is not used and is replaced 
by the ACD functions identified in the following. 
E&l-&Automatic Call Distribution [ACDJ groups 
can be programmed, each containing up 
to 
eight three-digit station numbers. 
A Agent Lq#n/Logout Ftaturt 
The Agent I.ogin/Logout feature provides a 
means for an agent to log into one of the 
ACD groups and receive calls. For an agent 
to be placed into an active ACD state, the 
agent must first logfn. The 
agent logs in by 
performing the following steps: 
1. Dial the LOGIN CODE [57!2] on the dial 
pad, followed hy the ACD group number 
(55x) that the agent is going to Iog into, 
or 
Press a pre-programmed’ LOGIN flex but- 
ton. 
2.The age.& enters his unique AGENT ID 
code KKKN3-9999). The LOGIN flex button 
LED will be lit steady. Confirmation tone is 
heard and the agent is Iogged anti the ACD 
group. The ON/OFF LED will artlnguish if 
the agent started the sequence in the 
handsfree mode. When the agent logs in, 
an ACD login event is sent to the ACD 
SMDR port, if active. 
MUi 
For an agent to remwe himself from the ACD 
group as an active agent: 
1. Dial the LUGOUT CODE [571] on the dial 
pad, 
Kess a pre-programmed* LOGOUT flex 
button. The LOGIN flex button U3D wilf. 
extinguished. When the agent logs out and 
removes himself from the ACD group, an 
ACD Iogout event is sent to the ACD SMDR 
port, if active. 
Condftions: 
l If an agent logs into an ACD group from 
a statton that is logged into another ACD 
group, the station will be automatica@ 
m-noved hm the previous ACD 
group. 
l An agent may log out while in wrap-up, 
or unavailable. 9 An agent logging in will first be placed. Ln 
wrap-up mode before receiving an ACD 
call. 
l If an agent attempts to log into an ACD 
group that already has eight members, 
that agent will receive error tone. 
e The i@nite Digital System wiU not verify 
agent’s ID codes. other than requiring 
four digits to be entered. 
*Refer to Sec. 400.37, Fletible Button 
Assignment. 
B. 
ACD Agent “HZLP” button 
The ACD Agent ‘HELP” feature provides a 
means for an ACD agent to signal his as- 
signed supervisor for assistance. A flex 
button must be progra&med for this fea- 
ture to operate. Refer to Sec. 400.37, 
Flexible Button Assfgnment. 
While on a call in progress, the agent: 
1. Presses his pre-programmed* “HELP” flex 
button. ConfIrmatlon tone will be heard by 
the agent. The agent wiU see his “HELP” 
button illuminate if a supervisor is logged 
into his ACD group. If no supervisor is 
logged in. the agent wiIl recefve a burst of 
error tone and his “HELP” button will not 
illuminate. 
The ACD supervisor station receives a 
WELT message if a member of one of the 
ACD groups he is assigned to 
initiates a 
“HELP” request. The “HJZLP” function also 
sends a Camp-On tone to the speaker of 
the supervisors keyset. The ‘HELP” mes- 
sage takes precedence over any other mes- 
sage 
and can be deared by the supervisor 
by pressing his “BE&P” butin. 
At the time the supenrisor receives a 
-HELP” request he can press his WXP” 
flex button foIlowed by his override feature 
button to bridge onto the ACD group mem- 
bers call. The ‘HELF’” button will place an 
intercom call to the station requesting 
“HELP”. The ‘HELP” message will be 
cleared after the supervfsor’s ‘HELP” but- 
ton is depressed. In addition, the “HELP” 
message will be cleared ff the 
agent was on 
a call and went back on hook before the 
supervisor could respond. In this case, the 
“HELP” message will be converted to a mes- 
sage wait indication. The agent can also 
clear the ‘HEW” request by hifzting his 
“HELP” button a second time. 
405-4 
Isme 1, January 1995  
						

							i@mite DVX I and DVX I1 
D&Ml Key Telephone Systems 
Conditions: 
l Up to five messages can be left at any 
supervisor station. 
l The supervisor can cancel the “HELP” 
request signal by depressing his flashin& 
‘HELP” button. 
In addition, a call will be 
placed to the agent requesting “HELP”. If 
the agent is on a call, the supervisor can 
press his barge-in button to monitor the 
cdl or give assistance on the call, 
l The “HELP” feature access code (FA- 
CODE) will permit a single line telephone 
to access the WEIF feature. The SLT 
after hook-flashing whiIe on a call can 
dial the F’LRX CODE [574J to leave the 
“HELP’ message. The SLT will be re- 
turned to his call after the code is dialed. 
C. ACD Call ~catiou 
The CAL QUALJFICA~ON feature pro- 
vides a means for an Agent to enter codes 
on ACD type calls that identifies the call. 
This feature provides up to four digits for 
the ACD SMDR reporting function. This 
feature permits up to 12 digits to be en- 
tered, however only the flrst four digits are 
provided for ACD reporting. 
The QUALIFY button is programmed using 
flex code [570#1. Ifthe agent wishes to enter 
his quallfy code in a speed bin. he can do 
so using the standard speed bin program- 
ming sequence. Then when he programs 
his flex button, he can enter 570 followed 
by the bin number. This will provide an 
agent with a series of buttons with qualify 
codes under them. Refer to Sec. 400.37. 
Flexible Button A&gnment. 
bhile on a call, the agent: 
1. Presses the pm-programmed CALL QUAL.- 
IFY flex button, foIlowed by the four-digit 
quAUfy code. Enter a [+#I to complete the 
sequence. 
Condttions: 
l The outside party will not hear the (qual- 
ify code) account code being entered. 
l The qualify code uses the first four di@ts 
of the account code. Therefore the ac- 
count code record in the SMDR will con- 
tain the quali@ code in the fist four 
digits. 
l The qualify code must be entered during 
CO talk state. 
l A I#) can be entered in the qualify code. 
however it will not be recognized 
by the 
ACD reporting package. 
l Speed dial entries can contain all digits 
including the I%], which will terminate 
the entry and return the ACD agent to 
his co party. 
D. ACD Amilab~c/IJnavailab~e Mode 
If you are 
a ACD agent, you may place your 
station in the Available mode to receive 
ACD type 
of calis or you may place your 
station in the Unavaiiable mode to block 
ACD type calls from ringing your station. 
To go Available: 
q 
1. Dial 15661 on the dial pad, 
or 
press the pre-programmed* AvaiJable/Un- 
available button. You may now receive 
ACD calls. 
To go Unavailable: 
1. Dial 15661 on the dial pad, 
Eess the pre-programmed* Available/Un- 
available button. You are nowblocked from 
receiving ACD calls. 
*Refer to Sec. 400.37, Flexible Button 
Assignment. 
405.4 
CAW, FORWARD: 
STATION 
A CallP’ommrd-AllCalls 
If you have been given the abilfty to forward 
your cans: 
1. Wt handset or press ON/OFF button. 
2. Dial the Call For&&d code 16401 on the dial 
pad. 
k the pre-programmed* FWD flex but- 
ton. 
3. Press DSS button of desired station, 
or 
dial the three-digit extension number 
where calls are to be forwarded, including 
ACD or UCD Group, Voice Mail Group. and 
Hunt group pilot numbers. 
4. Replace the handset or press the ON/OFF 
button. 
Conditions: 
m Line Queue, Call back requests, mes- 
sage watt requests, and pre-selected 
Issue 1, January 1995 405-5  
						

							in.ite DVX ’ and DVX ’ 
8%BUTTON KEYSET FEATUREZ OPERATION D#itml Key Telephone Systems 
messages are canceled when a station 
activates call forward. 
. cdl back requests are not allowed at a 
station where a call is forwarded. 
l CO Line calls can be transferred by the 
receiving station back to the original for- 
warded station. 
l A station in the call forward mode may 
still make outgoing calls. 
To Remove Call Forwarding: 
1. Uft handset or press ON/OFF button. 
2. Dial the CalI Forward Cancel code, I6621 on 
the dial pad. 
or 
Press the pre-programmed* FWD flex but- 
ton. Confirmation tone will be heard. 
*Refer to Sec. 400.37, Flexible Button 
Lkssi@meIlt. 
B. CalfForward-Nohwu 
if you have been given the ability to forward 
your calls: 
1, Lift the handset or press ON/OFF button. 
2. Dial the Call Forward code [640] on the dial 
pad, 
or 
Press the pre-programmed* FWD flex but- 
ton. 
3.Dial the Call Forward No-Answer code [7] 
on the dial pad. 
4.Dial the three-digit extension number 
where calls are to be forwarded. Confii- 
tion tone wfll he heard. 
5. Replace the handset or press the ON/OFF 
button. 
To cancel Call Forwarding: 
3. Lift the handset or press the ON/ OFF but- 
ton. 
2. Dial the Call Forward Cancel code, [662] on 
the dial pad, 
or 
Press the pre-programmed* FWD flex but- 
ton. Con&nation tone will be heard. 
*Refer to Sec. 400.37, Flexible Button 
Assignment. 
C. CXIFCWVWY~-B~ 
If you have been given the ability to forward 
your calls: 
1. Lift the handset or press ON/OFF button. 
2-Dkd the Call Forward code, [6401 on the 
dial pad. 
or Press the pre-programmed* FWD flex but- 
ton. 
3. Dial the Call Forward Busy code 181 on the 
dial pad. 
4.Dial the three-digit extension number 
where calls are to be forwarded. Confirma- 
tion tone will be heard. 
5. Replace the handset or press the ON/OFF 
button. 
To cancel Call Forwarding: 
1. LifI the handset or press the ON/OFT but- 
ton. 
2. Dial the Call Forward Cancel code, 16621 on 
the dial pad. 
Ls the pre-programmed* lWD flex but- 
ton. Con&nation tone will be heard. 
*Refer to Sec. ;QCl9.37. Flextble Button 
Assignment. 
D. Call 
Fonvard - Busy/No Answer 
If you have been given the ability to forward 
your calls: 
1. L&t the handset or press ON/OFF button. 
2.Dial the Call Forward code, I6401 on the 
dial pad, 
or 
Press the pre-programmed* IWD flex but- 
ton. 
3.Dia.l the Call Forward Busy/No Answer 
code (91 on the dial pad. 
4.Dial the tlxrce-digit extension number 
where calls are to be forwarded. Con&ma- 
tion tone will be heard. 
5. Replace the handset or press the ON/OFF 
blltt0l-L 
To cancel CaU Forwarding: 
1. LB the handset or press the ON/OFF but- 
ton. 
2. Dial the Call Forward Camel code, 16621 on 
the did pad. 
or 
Press the pre-programmed* FWD flex but- 
ton. Confirmation tone will be heard. 
‘Refer to Sec. 400.37, Flexible Button 
Assignment. 
E. Cd Fomvard - Off-Net [via speed dial) 
In a speed dial bfn, store the number of the 
off-net location where calls are to be forwarded. 
Follow instructions provided for storing station 
or system speed dial numbers. 
This feature allows sbtfons to forward intercom 
and transferred CO calls to an off-net location. 
405-6 
Issue 1, January 1993  
						

							1. Lift handset or press ON/OFF button. 
2. Dial the Call Forward code. 16401 on the 
dial pad, 
or 
press the pre-programmed’ FWD flex but- 
ton. 
3.Dial[%Jonthedialpad.Thendialthespeed 
bin number that contains the number 
where calls are to be forwarded. 
or 
Press the pre-programmed* flex button for 
the speed bin. Confirmation tone is heard. 
FWD bution LED is flashir@ 
4. Replace the handset or press the ON/OFF 
button. 
Conditions: 
l Line Queue, Call back requests, mes- 
sage wait requests. and pre-selected 
messages are canceled when a station 
activates call forward. 
l Call back requests are not allowed at a 
station where a call is forwarded. 
l COLinecaUscanbetransferredbythe 
receiving station back to the original for- 
warded station. 
l A station in the call forward mode may 
still make outgoing calki. 
Canceling C&Net Forwarding 
1. LffI handset or press ON/OFF button. 
2. Dial the CaU Forward Cancel code. [66Z] on 
the dial pad. 
Or 
Press the pre-programmed* FWD flex but- 
ton. CALL FWD button LED is extin- 
guished. 
*Refer to Sec. 400.37, Flexible Button 
l ASSi~eIlt. 
F. Call Forward - ACD or UCD Groupa 
If you have been given the abruty to forward 
your calls: 
I. Lift the handset or press ON/OFF button. 
2.Dial the Call Forward code, 1640) on the 
dial pad, 
or 
Press the pre-programmed* FWD flex but- 
ton. 
3. Dial the desired code: 
(il=noanswercalls 
PI= busy calls 
(91= busy and no answer calls. 
Skip the step for 
4. Dial the three-digitACD or UCD group pilot 
number (550-557) for the group (l-8) 
where calls are to be forwarded. Confyma- 
tion tone will be heard. 
5. Replace the handset or press the ON/OFF 
button. 
*Refer to Sec. 400.37. Flexible Button 
Assgrlment. 
To cancel Call Forwarding: 
3. Uft the handset or press the ON/OFF but- 
ton. 
2. Dial the CalI Forward Cancel code, [662] on 
the dial pad. 
Eess the pre-pro&ed* FWD flex but- 
ton. Con&nation tone will be heard. 
*Refer to Sec. 400.37. Flexible Button 
Assignment. 
0. call Forward - voice Mail Groups 
Intercom and Transferred CO cal3ers may be 
routed directly to your mail bax by forwarding 
your phone to a voice mail group. Callers will 
then be greeted by your personal voice mall 
greeting if ava.Uable. 
If’ you have been given the ability to forward 
your lxius: 
1. Lift the handset or press ON/OFF button. 
2.Dial the CaU Forward code, 16401 on the 
diaI pad, 
St’ the pre-programmed* FWD flex but- 
ton. 
3. Dial the desired code: 
[7] = no answer calls 
[8] = busy calls 
19]= busy and no answer calls. 
4. Dial the three-digit Voice Matl group pIlot 
number (440-447) for the group (l-8) 
where calls are to be forwarded. ConfIrma- 
tion tone will be heard. 
5. Replace the handset or press the ON/OFF 
button. 
To cancel Call Forwarding: 
1. Uft the handset or press the ON/OFF but- 
ton. 
2. Dial the Call Forward Cancel code, (6621 on 
the dial pad, 
or 
hue 1, January 1% 405-7  
						

							in_finite DVX I and DVX ’ 
&BUTTON KEY-SET FEA’MJRE OPERATION Di@iz3l Key Telephone Systems 
Press the pre-programmed+ FWD flex but- 
ton. confirmation tone wiu be heard. 
*Refer to Sec. 400.37, Flexible Button 
Assi&nmeilt. 
H. Cdl Forward - Hunt Groups 
If you have been given the ability to forward 
your calls: 
1. L..ift the handset or press ON/OFF button. 
2. Dial the call Forward code, 16401 on the 
dial pad, 
or 
Press the pre-programmed+ FWD flex but- 
ton. 
3. Dial the desired code: 
[7]=noaIlswercails 
[S] = busy calls 
4. Dial the three-digit Hunt group pilot num- 
ber (330-337) for the 
group (l-8) where 
calls are to be forwarded. Confkmation 
tone will be heard. 
5. Replace the handset or press the ON/OFF 
button. 
To cancel Cdl Forwarding: 
1. L,ift the handset or press the ON/OFF but- 
ton. 
2. Dial the Call Forward Cancel code, [662] on 
the dial pad, 
or 
Press the pre-programmed* FWD flex but- 
ton. 
*Refer to Sec. 400.37, Flexible Button 
Assignment. 
405-b 
CALLING STATION TONE MODE 
OPTION 
The 8-button keyset will initialize to the 
handsfree mode any time it is powered up or 
reset. If the user is in the tone ringing mode, he 
will be returned to the hands&e mode if the 
power is turned off or the system is reset. 
When the tone ringing mode is desired: 
a. Dial the Tone Mode Option code 16673 on 
the dial pad. This code will toggle between 
the handsfree and tone rhging mode. 
405.6 
CONFERENCE WXEI PERSONAL 
PARK 
While connected to an outside he: 
a. Press t-beTRANS button. Transfer dfal tone 
is heard. b.Dial~228]onthedialpad.(lstcallisplaced 
in personal park]. 
c. Dial desired number for 2nd call. 
d.Press the TRANS button again. Transfer 
dial tone is heard. 
e. DiaI [664] on the dial pad. All three parties 
are conferenced. 
f. Replace the handset to terminate confer- 
ence. 
405.7 CO IJNE QUEUING 
A station can queue only one line at a time. If 
you see that a particular outside line is busy 
and you wish to 
be placed on a list waiting for 
that line to become available: 
To Place a Queue 
. 
a. Press the Pool button. Busy tone is heard. 
b. Press the pre-programmed* LINE QUEUE 
button. 
c. Replace the 
handset. 
To Answer a Queue 
If you hear ringing and an outside line of the 
line group (or a Loop or Group Key), you queued 
onto is rapidly flashing: 
a. L&t handset or press ON/OFF button. 
b. Press flashing Pool button to answer. 
*A flex button must be programmed for this 
ftaturt to operate. Refer to Sec. 400.37, Flexible 
Button ~sigmnent. 
405.8 
DIRECTED GAIL PICK-UP 
When incoming, transferred, or recalling out- 
side line ringing, fntercom ringing, or Camp On 
ringing is heard at an unattended telephone: 
a. Dial the station numbr of the lu10wn ring- 
ing telephone. Receive rfngback tone, 
or 
call announce tone. 
b. Press the pre-programmed* PICK UP but- 
ton to answer the call. 
*A flex button must be programmed for this 
feature to operate. Refer to Sec. 400.37. Flexible 
Button Assignment. 
Conditions: 
l User must have access to the spcdfc 
outside line or a Loop button to do a 
directed will pickup. 
405-S 
Issue I, Januarp I993  
						

							infinite DVX ’ and DVX n 
- 
Dfgi&d Key Telephone Systems S-BUTTON HEYSET FEATURE OPERATION 
405.9 DO NOT DISTURB 
If you 
have been given the ability to place your 
phone in Do Not Disturb: 
a. Lift the handset or press the UN/OFF but- 
t0Il. 
b. Dial the Do Not Disturb code I63 l] on the 
dial pad, 
or 
hess the pre-programmed* DND button. 
DND button lights steady. 
Removing Do Not Disturb 
a. Dial the Do Not Disturb code (6311 on the 
dial pad. 
or 
Press the pre-programmed* DND button. 
The button LED e.xtin@shes and DND is 
canceled. 
*Refer to Sec. 400.37, Flexible Button 
Assignment. 
405.10 BUES!UGE WARTNG 
lf you dial a station that is busy, unattended, 
or in DND, you can leave a message waiting 
indication. 
a. Lift the handset or press the ON/OFF but- 
ton. 
b.Dial the desired intercom station. Busy 
tone or DND tone is heard. 
c. Press the TRANS button. Transfer dial tone 
is heard. 
d-Dial the Message Wait code (6231 on the 
dial pad, Confnmation tone is heard. 
e. Replace the handset. 
Answering a Message Waiting Indication 
If your MSG WAIT lamp 
is flashing, you have a 
‘message waiting for you. The first message left 
will be the first one called. 
a. Ldft the handset or press the ON/OFF but- 
ton. 
b. Dial the message wait return code I6631 on 
the dial pad. Staffon that I& message will 
be signaled with tone ringing. 
c, If called station does not answer, dial the 
message wait code [6231 to leave message. 
*Refer to Sec. 400.37, Flexible Button 
Assignment ~ 
405.11 MUTE- 
The MUTE feature provides privacy dutig 
speakerphone or handset operation by dis- 
abling the microphone. 
To activate the Mute feature: 
a. Press the pre-progmmmed+ MU’lE button 
while off-hook on speakerphone or hand- 
set to act&ate. 
To de-activate the Mute feature: 
a. Press the pre-programmed’ MUTE button 
again to deactimte. 
The 
mnte feature auronmticoaly 
d4!admwrrpbncall-*. 
*A flex button MUST be programmed for this 
feature to operate. 
*Re