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Vodavi Infinite Dvx I, Dvx Ii Hybrid Key Telephone Systems Installation Manual

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    							ifiite DVX’ amI DVX’ 
    D&itaI Key Telephone Systems EEY STATION FFiATURE DESCRIPTION 
    D. 
    E. 
    group. No answer calls fomard when the 
    system-wide “no answer timer” expires. In- 
    itial CO ringing, transferred CO ringing 
    and intercom ringing calls can ak be for- 
    warded. CaUs that ring to an idle station 
    wfll be call forwarded after expiration of the 
    No Answer ring timer.(See Note) 
    CalI Forward - No Answer 
    This feature allows a station the ability to 
    have their calls forwarded to a designated 
    station. a UCD group pilot number, Voice 
    Mail group number or Hunt group number 
    when there is no answer at the station. No 
    answer calls forward when the system- 
    wide *no answer tlmef expires. [See Note) 
    Call Forward - M-Net 
    Stations will be allowed to forward inter- 
    com and transferred CO line caUs to an 
    off-net location This allows a station to 
    reroute calls that would normally be lost. 
    Calls can be forwarded to home or another 
    off-net site. Initially rlngmg CO calls can- 
    not be forwarded with this feature [see 
    Incoming CO lines O&Net Forward fea- 
    ture). 
    300.18 CALLPAEE 
    An outside line can be placed into one of eight 
    parking locations and can be retrieved by any 
    station that has a direct line appearance or an 
    available loop button. Parked cabs have their 
    own recall timer and wiII recall the originating 
    station and if still unanswered, the atten- 
    dant(s) . 
    300.19 CALL. PICK-tIPz 
    A Dtccted call Pick-up 
    A station can pick up an intercom call, 
    transferred. incoming, or recalling outside 
    line call to a specfic unattended station. 
    The call must be a tone ringing caL 
    B. Group Pick-up 
    Stations can be placed in one or more of 
    four pick-up groups. Stations within a 
    group can pick up tone ringing intercom 
    calls, transferred. incoming. or recalling 
    outside line calls for another station in that 
    &roup . 
    300.20 GAIL TRANSFER 
    AII outside CO line can be transferred f&m one 
    keyset to another. l3y using the TRWIS button, 
    screened (announced) or unscreened transfers 
    can be 
    made. The line being transferred rings 
    on the keyset and provides Exclusive Hold 
    flashing indication to the receiving party’s 
    keyset. Any number of attempts can be made to 
    locate someone by calling different keysets 
    without losing the call. Ifa line is transferred to 
    a busy 
    station, it will receive muted ringing. 
    300.21 CAWING STATION TONE 
    MODE 
    OPTION 
    This feature til provide an easy means for a 
    Calling station to ovenide a desired stations HF 
    (handsfree) or PV (call announce) intercom 
    switch setting. A dial cod& has been added that 
    is dialed in front of the extension number to 
    force the tone ringing. 
    300.22 CAMP-ON 
    A station may alert a busy party that an outside 
    line is on hold and waiting for them by using 
    the CAMP-ON button. To camp on a call, press 
    the TRANS button to tisfer the call to the 
    desired busy station. then press the CAMP ON 
    button. The busy party will receive amuted ring 
    over the keyset speaker, and a visual flashing 
    CAMP ON LED. By pressing the CAMP ON but- 
    ton, the person called places his existing out- 
    side call on hold and is connected to the person 
    placing the Camp On. He can then pick up the 
    call on the appropriate line. Calls cannot be 
    camped on when a station is in DND or in 
    COIlk~Ce. 
    300.23 CAMP-ONREcALt 
    When a station does not answer a Camp On. 
    that call will recall the person placing the Camp 
    Onandif unanswered by them, will recall the 
    attendant(s). 
    900.24 CANNED TOLL RESTRICTION 
    The system provides an easy means of applying 
    the most common form of toll restriction where 
    l+ and 0+ along wftb 976,555. and 4 11 tvpe of 
    caUsa.rerestrictedwHhalllocalcallsand l-800. 
    911, l-911,and l-611typeofcalIsarealIowed. 
    This canned toll restriction is applied through 
    the use of a single pre-built Class-of-Servfce 
    and can be assigned to stations using range 
    pmgmmming. 
    300.26 CENTREX CODKPA~ 
    The infinite Digital Key Telephone System pro- 
    vides features that are Centrex compatible so 
    Issue 1, January 1993 
    300-11  
    						
    							KEY STATION FEATURE DESCRIPMQN i@nite DVX’ 
    and DVX’ 
    Di@tal 
    Kqy Telephone Spetcms 
    that Centrex users can utilize the infinite Digital 
    Key Telephone System to enhance their Centrex 
    capabilities. The system actually simplifies and 
    provides easier access to many Centrexfeatures 
    by offering the following features: 
    A Flex Button Frog-g 
    Flexible button programming allows Cen- 
    trex users to program complexCentrexdial 
    codes onto a 
    keyset button for easy one 
    touch access to Centrex features. 
    B. Off-Hook Rdcrcnct 
    Both Digital 
    Terminals and Single line tele- 
    phones may be programmed to have their 
    personal Centrex line accessed automat- 
    icaKy just by lifting the handset or pressing 
    the ON/ OFF button. Internal features to 
    the in. Digital Key Telephone System 
    are still made available to DigitaITemUnais 
    by accessing intercom before going off- 
    hook. 
    C. Private Line Agbpearance 
    The in$.rr.& Digital Key Telephone System 
    aIlows for private line assignment on an 
    unlimited basis. Each station may have 
    sole access to a particular outside line if 
    desired and may also be assigned to receive 
    incoming ringing on that line. 
    D. Programmable 
    Flash Timer 
    CO line flash is a momentary opening on a 
    CO Iine used for signaling. When usingthe 
    m&e Digital Key Telephone System in a 
    Centrex environment the CO line flash is to 
    signal the intention to transfer a calier 
    using Centt-cx transfer. The CO line flash 
    timer is programmable on a per CO line 
    bases to facilitate a 
    mixture of Centrexand 
    CO 
    line5 within the same system. 
    E: Prow “W, *#“, and 
    Hook-Flashes 
    into Speed Dial 
    Many Centrex codes utilize a hook-flash 
    followed by in many cases the 
    digit [*] and 
    or I#]. The [email protected] Digital Key Telephone 
    System allows these codes to be pro- 
    grammed as a part of system or station 
    speed dial sequences. 
    300.28 CENTREX 
    /PBX TRANSFER 
    WbenCenixxorPEXlines areconnectedtothe 
    tifiti Digital Key Telephone System, users 
    may, by using the 
    Flash button, transfer callers 
    to other Centrex or PBX extensions. Addition- 
    ally. the Flash command may be included 
    within a Speed Bfn and programmed onto a flex 
    button for one button transfer. 300.27 C 
    HAINXNG SPEED BINS 
    Speed dial bins may be chained together ‘by 
    simply pressing one speed bin, then another 
    and another as required. 
    This is helpful for accessing Long Distance car- 
    tiers or banking services when account codes 
    may be required. 
    300.28 CO LlNE ACCESS 
    Through programming, telephones are allowed 
    or denied access 
    to particular outside lines or 
    Iine groups. 
    300.29 CO LINE CUSS OF SERVICE 
    Each CO Line may be programmed with a 
    Class-of-Service to provide dialing privileges. 
    The in@ni& Digital Key Telephone System uses 
    an array between CO Line Class-of-Service and 
    Station Class-Of-Service to offer a wide variety 
    of dialing privilege possibilities. 
    300.30 CO IJNE CON!l’ROL 
    (CONTACT) 
    On the infinite DVX ’ System. there are four 
    control contacts, and seven control contacts on 
    the irsfintce DVX ’ System which may be indi- 
    vidually programmed as either CO Line Control 
    (to control ancillary equipment) or Loud BeIl 
    ControI to control a customer provided ringing 
    device to external areas. When programmed as 
    CO Une Control and assigned to a CO line. the 
    corresponding contact will close whenever that 
    CO line is accessed by a station. Since no *on- 
    poard” relay contacts are available on the DVX 
    for CO Line Conkol. the Relay/Sensor Inter- 
    face module is used for this purpose. On the 
    i#.de DVX ’ System, there is one contact for 
    each 4x8 port card. 
    300.51 CO UNE 
    GROUPS 
    Outside lines can be placed in one of eight 
    groups if the customer’s business requires such 
    grouping. Stations are. then individually as- 
    signed access to these groups and given the 
    ability to dial on particular lines. 
    300.32 CO LINE IDENTIpIICAmON 
    This feature allows a name to be entered into 
    the database progr 
    * g for each individual 
    line &tunk) connected to the system. The name 
    may be entered in any combination up to 1% 
    characters in length (this will represent 24dig- 
    its entered). Once entered, LCD digital 
    terminals includingthe attendant station(s) WU 
    receive the programmed line *name” in place of 
    the default ‘LINE XX” message. This applies to 
    all line call processing conditions where the 
    current ‘LINE XX message appears. 
    300-12 
    bsttc 1, Jsnuary 1993  
    						
    							infinite DVX ’ and DVX n 
    Di@taI Key Telephone System KEY STATION FEATURE DES-ON 
    SMDR will continue to print out the line num- 
    berm place of the programmed name. If the line 
    name has not been programmed. then the cur- 
    rent ‘WNE XX” display will be used as the 
    default. A programmable data field is available 
    for each line in the system. 
    300.33 co LINE INCOMING RINGING As- 
    SIGNMENT 
    Each CO line may be programmed (in database 
    admin) so that incoming ringing on the speci- 
    fied CO line[sl may be assigned initial ringing 
    to one of the following destinations: 
    l one or more stations fKeyset or SLTJ 
    l To an ACD, UCD, Voice Mail or Hunt 
    Group 
    l Off-Net [via Speed Dial) 
    The ring-in will follow Day King assignments 
    unless Njght Service mode is active, in which 
    case all incoming CO calls will follow Night Ring 
    aSSigllIll~tS. 
    When ringing is assigned to a keyset, a direct 
    line appearance or an idle Loop button must be 
    available to receive the call. Station call for- 
    warding of initial ringing CO mll is possible and 
    can be directed to other keysets with an avail- 
    able Loop button or direct appearance, 
    lf the inMaNy ringing CO call cannot ring at the 
    destination assigned. it will ring at the tit 
    Attendant station. 
    300.34 CO LINE LOOP SDPERVISION 
    - The injh.& Digital Key Telephone System can 
    be programmed to monitor CO lines while on- 
    hold or connected to RAN devices or Voice Mail 
    systems or in Trunk-to-M connections for 
    disconnect signal provided by the Telco. 
    After a disconnect signal is detected, the in&We 
    Digital Key Telephone System will release the 
    CO lines and automatically place them back in 
    service. The Loop Supervision disconnect sig- 
    nal is 700 msec. In duration. 
    300.35 co LmE QUEUE 
    When all the outside hnes in a group are busy, 
    stations can be placed in queue awaiting a line 
    in the same group to become available. If a 
    station doesn’t answer the queue signal within 15 seconds, that station is dropped from the 
    queue. 
    300.36 CO RING DETECT 
    The duration of the ringing signal from the CO 
    or the PBX is matched with ringing detection 
    circuitry in the KSU. The ring detect can range 
    horn 200 to 900 msec. programmed in 100 
    msec increments. This timer helps prevent false 
    ringing. 
    300.37 CONFERENCE 
    There are three dffferent types of conferencing: 
    A Add On Conftrence 
    Up to fwe internal parties can engage in a 
    conference, or four internal parties with a 
    limit of one external party. 
    B. Multi-Ldae Confcrellcc 
    One internal station can engage in a con- 
    ference with two outside parties. 
    c. IJnsupvpieed Conference 
    The conference initiator can exit a confer- 
    ence with two outside parties and leave 
    them in an unsumed conference. The 
    initiator can r-e-enter the conference at any 
    time. The &I Digital Key Telephone 
    System can automatically terminate the 
    call whenboth parties hangup. whenLoop 
    Supervision is provided by the telco and 
    enabled in the database. 
    A programmable conference timer will dis- 
    connect the unsupervised conference tithe 
    initiator does not re-enter. 
    300.98 CONFERENCE ENAB~/DBAB~ 
    This feature will allow the system conference 
    feature to be administered on a per station 
    basis for the ability of a station to initiate a 
    conference. 
    300.39 DATA FEATURE 
    The Data Feature offers the ability to transmit 
    data information between personal computers, 
    printers, plotters, modems, CI?Tterminals. and 
    main frame computer ports. To establish a data 
    call, a Digital Data Interface Unit (DDIU) is 
    required to be connected to each data commu- 
    nications device. The Digital Data Interface Unit 
    (DDIUI allows any serial data communications 
    device {which conforms to RS-232C) to be con- 
    nected to the fnjinfte Digital systems. This re- 
    quires a digital port. 
    Ieaue 1. rfanurvp 1993 
    SOB-13  
    						
    							h@Gte DVX ’ aad DVX I1 
    fEEp STATION FEATURE DESCRTPTION Dig&al Key Telephone Systems 
    WO.40 DATABASE PFUNTOUT (DUMP) 
    Through a system programming command. 
    either potions of or a complete database 
    dump 
    can be printed using the FS232C connector 
    located on the infinite Digital Key Telephone 
    System Central Processing Board (CPB). 
    300.41 DATABASE UPLOAD/DOWNLOAD 
    DataBase Upload/Download Feature provides a 
    maintenance facility which has been added to 
    the Remote Administration routine. This rou- 
    tine will permit the database to be downloaded 
    to a PC. when a software change is made or 
    when the system needs to be initialized and 
    reprogrammed. In addition. the routine will 
    facilitate the pro@ 
    * 2 of a database on an 
    in-house system which can be downloaded to a 
    PC and then uploaded to a system in the field. 
    After the system maintenance is completed. the 
    fiIe saved in the PC can then be uploaded to the 
    System. 
    300.42 DAY/NIGHT CLASS OF SEKVICE 
    WOSI 
    This feature allows stations 
    that are a c&sin 
    COS during the day, to be assigned a different 
    COS when the system is put in the night mode. 
    The night COS goes into a&& when the system 
    is placed into the night mode, manually or 
    automatically. This prevents the misuse of 
    phones after hours. 
    300.43 DEFAULT BUTTON MAPPING 
    ‘!h infinite Digital Key Telephone System al- 
    lows for 24 flexible buttons on each Enhanced 
    or Executive Digital Terminals to be flexibly 
    assigned to CO/PBX lines, DSS buttons, Speed 
    Dial or Feature buttons. However, the system 
    will power up witb a default button mapping as 
    shown in Figure 300-l 3SButton Default 
    Button Map . The infinite Digital Key Telephone 
    System also supports an &button Digital Ter- 
    minal with 4 fixed feature buttons, 4 flexible 
    buttons, a message wait LED and full speaker- 
    phone capability. This keyset provides the same 
    functionality that the standard non-display 33- 
    button keyset provides. The 8-button keyset 
    default button map is shown in Figure 300-2 
    8-Button Default Button Map. 
    300.44 DIAL BYNAME 
    The system will allow station users to dial ex- 
    tension numbers. or speed bins by entering the 
    name of a person that has been programmed 
    for that station. The system database will 
    allow 
    entryafa~ehlphanunm-ic)~pto 
    24digits 
    ii-~ length for each station. The programmed name can be used for dial-by-name station 
    users and in directory dialing. 
    300.45 DIAL PULSE SENDING 
    Each CO interface circuit for outside lines can 
    be progmmm ed to send dial pulse or DTMF 
    signals. Dialing speed and break/make ratios 
    are progrsmmable . 
    300.46 DUG PRWTLEGES 
    The systexn provides a flexible means of provid- 
    ing toll or dialing restriction. Through the as- 
    signment of class of service (both station and 
    outside line) many combinations 
    of allow and 
    deny numbers can be set. Both area and office 
    codes can be screened for allow/deny privi- 
    leges. 
    . 
    300.47 DIRECT INWARD SYSTEM AD 
    cE6s mm 
    Allows as many as three simultaneous outside 
    line calls to be programmed to provide direct 
    access to the system and the use of features 
    such as WATS lines. intercom dial tone or the 
    ability to dial out on outgoing trunks 
    without 
    going through the attendant. The duration of a 
    ‘ll-unk to Trunk DisA call can be set by the 
    system administrator. 
    A. 
    B. 
    c. 
    D. CO Wne Group Access 
    Incoming DISA callers may access all line 
    groups such as FX or WATS lines or other 
    outgoing services fi-om home orwbile away 
    horn the offke. 
    Frogrammable Access 
    A 3-d@ securlly code can be assigned in 
    the system database to restict unwanted 
    use of the DISA circuits. E&h DISA line 
    can be programmed independently 
    for 24 
    hour DISA use or night DISA use only. 
    station Access 
    DISA callers may dfal any station directly 
    without going thru the attendant. 
    If a DIU caller attempts to call a station 
    that is busy or does not answer the 
    system 
    wiU return ICM &al tone at the end of a 
    programmable timer (Preset Forward 
    Timer). This will allow the DISA caller to try 
    another station without havfng to dial into 
    the system again. 
    Trunk-to-Tntnk: 
    The DISA Trunk-to-Trunk [or Confkxnce) 
    option on the CO line governs a DISA call- 
    ers ability to access other outside Ilnes. CO 
    lines must have DISA Trunk-to-m en- 
    abled to allow a DISA caller to establish an 
    300-14 Issue 1, Jamxary 1983  
    						
    							j@ntte DVX’ and DVX’ 
    D&+II Key Telephone Syetems KEY STATION FEATURE DESCRFIION 
    I- 
    pvgute 300-l 33-Butt.011 Dcikdt Button Map  
    						
    							i?@nite DVXTad DVX” 
    XEY STATION FEATURE DE!XRIPTION Di@aI Key Telephone Systenm 
    Ffgure 300-Z S-Button Ddault Button Map 
    MO- 16 
    Itmuc1,Jamary1883  
    						
    							in,,ite DVX’ aad DVX’ 
    ~&ital Eey Telephone Systems EEY STATloN FEATURE DESCRIPTION 
    outgoing trunk-to-trunk connection. This 
    allows for specific CO line access restric- 
    tion on DISA calls. 
    300.48 DIRECT STATION SELECTION 
    The user with DSS buttons assigned at their 
    Dig&d Terminal can call an intercom station by 
    simply pressing the appropriate DSS button. 
    The called station is automaticaIIy signaled. 
    300.49 DIRECTED CALL PICX-UP 
    k cdl Pick-up - station 
    A station can pick up an intercom caIl, 
    transferred. incoming, or recaEng outside 
    line cab to a specif3c unattended station. 
    The call must be a tone ringing caIl. 
    B. call Pick-up - ACD/UCD Groups 
    Stations outside of an ACD or UCD group 
    can pick up an intercom call, transferred, 
    incoming, or recalling outside Iine caIl 
    ringing to a specific UCD station. The call 
    must be a tone ringing call. 
    300.50 DIRECTOIW DIALING 
    Directory dialing allows station users to obtain 
    a directory of station users and have the system 
    dial the extension that is currently on the dis- 
    play. The fr@Me DVX I System provides loca- 
    tions for up to 100 names, while the infinite 
    DVX ’ System provides locations for up to 200 
    names. 
    Directory dialing also allows users to program 
    a ‘name” along with a speed dial bin for use in 
    later locating a speed dial number. When 
    promPted to do so, the system will display the 
    name associated with a speed dial number on 
    the LCD display so that when the desired name 
    is shown, the user may then have the system 
    dial the number. 
    -Directory dialing also allows users to associate 
    a *name” with an entry in the local 
    rum- 
    her/name translatfon table. When prompted to 
    do so, the system wiII display the name associ- 
    ated with the table on the IED dispIay so 
    that 
    when the desired name is shown, the user may 
    then have the system dial the number. The 
    ir@die DVX I System provides locations for up 
    to 100 names. whiIe the &#ni&z DVX ’ System 
    provides locations for up to 200 names. 
    300.51 DISABIIE OUTGOING CO LUVE AC- 
    CESS 
    This feature allows the first Attendant station 
    to dial a code and disable a CO line from outgo- 
    iry! CO calls. This applies to all station(s) that 
    have access to that line. I,IICO~~~ status is not affected. This feature is a part of the ‘Maim& 
    nance” package. 
    300.52 DISTINCTIVE RINGING (User 8e- 
    lectahle) 
    The tone ring signal used to notify stations of 
    an incoming call can be changed by each sta- 
    tion user to provide distinctive ringing among a 
    group of stations. Each station user may select 
    a distinctive ringing tone that will be used to 
    ring their station. The system provides 81 dif- 
    ferent ring patterns that the station users may 
    select tiom. 
    300.53 DO NOT DISTUM (DND) 
    Placing a kqset in DND will ebminate incoming 
    outside line ringing. intercom calls, transfers 
    and paging announcements. A ringing station 
    may go into DND to silence ringing. The atten- 
    dant can override a station in DND. The station 
    in DND can use the telephone to make normal 
    outgoing calls. A station can be denied this 
    feature through programming. 
    A. One-Time Do Not Disturb (DND) 
    Allcms a station user to turn off muted 
    ringing that occurs while off hook (handset 
    or ON/OFF) on another call. Useful when 
    having an important conversation and do 
    not wish to be distur&d by ringing. The 
    station, while off hook, ION/OFF or hand- 
    set) depresses the DND button which 
    eliminates muted ringing. When the sta- 
    tion goes on-hook the DND button is e&in- 
    guished and DND is canceled. 
    900.54 DTMF SENDING 
    Each CO interface circuit for outside lines can 
    be individually programmed to send DTMF 
    (tone) or diaI pulse si&als. 
    300.55 EMERGENCY TRANSFER 
    Each OPX box wfll provide power transfer to 
    spedfied customer provided SLTs. or up to 12 
    CO lines using the Power Failure Transfer Unit 
    PF=Jl. 
    300.56 END TO END 8IGNAIBVG 
    This feature indicates the capability of the sys- 
    tem to accept DTMF tones from stations, send 
    them through the public network and have 
    them received at the distant end for computer 
    access, or a variety of control functions or in- 
    ward call completion at a distant switching 
    system. 
    Issue 1, January 1993 
    3oa-17  
    						
    							gEy STATION FEATURE DESCRIPTIJON 
    iqjinite DVX’andDVX” 
    D&ital Key Telephone Systems 
    300.57 ExcLu8lvE HOLD 
    When a line is placed on Exclusive Hold, no 
    other station in the system canretrieve this call. 
    Hold may be programmed to be activated on the 
    first or second depression of the Hold button. 
    CO Lines whiIe in a transfer hold are ahvays 
    placed in an Exclusive Hold condition. 
    XKLSS EXECUTIVE OVERRIDE 
    This feature allows certain stations to be desig- 
    nated as executive stations with the ability to 
    *override” and “Barge in” on other keysets en- 
    gaged in conversation on a CO line or intercom 
    Cdl. 
    In addition to the station programmable option, 
    a system programmable option will enable or 
    disable a warning tone when the station 
    marked as an executive is cut-thru to the con- 
    versation. This is useful for an ACD agent su- 
    pervisors or training personnel who require a 
    service observing option. 
    A separate condition has been added to this 
    feature which will allow or d&&low an Execu- 
    tive to override an extension. This prevents an 
    extension with override capability from ovenid- 
    ing an Execu five’s station. 
    USE OF THIS FEATURE W3IEN THE 
    EXECTJTIVE OVERRIDE WARNING 
    TONE IS DISABLED MAY BE INTER- 
    PRETED AS A VIOLVION OF FED- 
    ERAL OR STATE LAWS,, AND AN 
    INVASION OF PRIVACY. CONSULT 
    COUNSEL WITH RESPECTTG APPLI- 
    - CABLE LAW BEFORE INTRUDING ON 
    CALLS USING THIS FEATURE 
    300.89 EXECUTIVE/8ECBETARY TBANG- 
    FER 
    There are four sets of Executive/ Secretary 
    pairings available. When the Executive station 
    is busy or in DND, the Secretary station will 
    receive intercom CaTIs and transfers. The Seere- 
    tay station can signal the Executive in DND by 
    using the Camp On feature. 
    300.66 EXTERNAL NIGET RINGING 
    The system can be programmed so 
    that CO 
    lines marked for UNA will provide ringing out 
    the external page ports when the system is 
    placed fnto Night mode. 500.61 FLASH 
    Provides telephone users with the abihty. to 
    terminate an outside call or transfer a call be- 
    hind a PBX or Centrex and restore dial tone 
    without hanging up the handset. A FLASH but- 
    ton is located on each Digital Terminal. 
    300.62 FLA!3H ON INTERCOM 
    This feature enables key station users to utilize 
    the Flash Key to terminate pages and intercom 
    calls. While connected to a page zone or another 
    i.ntemaI station pressing the Flash key will ter- 
    minate the call and return intercom dial tone. 
    300.63 FLASH WXTH SPEED DIAL 
    A flash can be programmed within a speed dial 
    number. When this is done, a pause will auto- 
    matically be inserted before the remaining 
    speed dial digits are sent. 
    300.64 
    FMZXIBLE ATTENDANT 
    Any three DigitaI Terminals in the system can 
    be assigned as attendant stations. These sta- 
    tions will receive recalls and can place the sys- 
    tem into Night Service. The attendant stations 
    must be eitherEr&mced or Executive stations. 
    300.6S FLEXIBLE BUTTON ASSIONMENT 
    Each 33-button digiti terminal has 24 fle.xible 
    buttons which can be individually pro- 
    grammed. Each &-button digital terminal has 4 
    flexible buttons which can be individually pro- 
    grammed. One of the following operations can 
    be selected for each button. Refer to Section 
    400.37, Flexiile Button Assignment. 
    l Outside line: Automatically accesses as- 
    signed kne. (Assigned in database) 
    l DSS/BLF: Automatically signal as- 
    signed station and provides BLF for off- 
    hook and DND. (User programmable) 
    l Feature: Any feature with a dialing code 
    (Le.: Personalized Messages. Paging, Ac- 
    count Code. Cdl Park Music, etc.) can 
    be assigned to a flexible button. lJJser 
    programmable) 
    l Group Access: (i.e. ACD. ‘UCD. Hunt, 
    Voice Md group pilot numbers) (User 
    programmabIe) 
    l Speed dial: Automatically dials a Speed 
    number. Eystem. Station, Saved Num- 
    ber Redial, Last Number Redial) (User 
    programmable) 
    l Pooled group access: Some or ail out&de 
    lines can he grouped: pressing this but- 
    ton accesses the highest numbered un- 
    300-18 
    Isane 1. January 1993  
    						
    							__ 
    infinite DVX’ and DVK” . I 
    Digital Key Telephone Systems KEY STATION FEATURE DESCRXPTION 
    used CO hne in that group. [Assigned in 
    database) 
    l Ioop: Used to answer a transferred call 
    on a line for which a user does not have 
    a button assigned. 
    &Mgned in data- 
    base) 
    300.66 FLEXIBLE FORT ASSIGNMENT6 
    The Flexible Port Assignment feature will pm- 
    vide 
    a means to assign stations and CO line 
    numbers to any station or CO line port in the 
    system. This provides complete 
    flexibility in 
    determining station and CO line numbers 
    withh the system as long as they stay within 
    the system numbering plan, Therefore a station 
    can be assigned any number between 100 and 
    127 on the infiiteDVX1 system and any num- 
    ber between 160 and 155 on the in&&z DVX”. 
    A CO line can be assigned any number between 
    01 and 
    14onthein#niieDVX’systemandany 
    CO fine can be assigned any number between 
    01 and 28 on the infinite DVX I1 
    system. This 
    restriction is required to ’ * ’ memory re- 
    qutrements on the smaller systems. 
    300.67 FORCED ACCOUNT CODE6 
    The f@nite Digital Key 
    Telephone System al- 
    lows the system to be arranged so that station 
    USFXS must enter an account code before pfac- 
    ing an outside call. Account codes can also be 
    used as a Traveling Class-of-Service to upgrade 
    a 
    restricted stations class-of-service for unre- 
    stricted 
    dialing. Account codes must be entered 
    - before the call when forced. 
    3 00.68 FORCED &EA6T COST ROUTING 
    NW 
    The infinfte Digital Key Telephone System may 
    be programmed on a per station basis to force 
    the use of LCR for outgoing accessed. This 
    allows the system admini5trator to maintain 
    greater control over dialing pattern5 and the 
    lines 
    used for placing outgoing CO calls. 
    300.69 GROUP CALL PICK-UP 
    Stations can be placed in one or more of four 
    pick-up 
    groups. Stations within a group can 
    pick up tone ringing intercom calls, recalling 
    outside line ringing. or transferred outside line 
    calls for another station in that group. 
    300.70 GROUP LWI’FMNG 
    All digital key stations have built-in speaker- 
    phones. Station users may use the 
    speaker to 
    monitor a call while using the handset to con- 
    veme with the outside party. This enable5 other 
    people in the room to listen to both parties in 
    the conversation. 
    This flmm? is not asaiIubb nh?n the 1 
    . 
    stafwnisirlhta&otmod& 
    1 
    300.71 HEADSET COM.PA’I’lBILITY 
    The in$ni.&? Digital Terminals are designed to 
    allow the connection of an industry standard, 
    electret mic compatible, modular headset. The 
    user 
    COMECt5 the modular headset to the 
    handset jack on the telephone leaving the 
    handset in place. The ON/OFF button on the 
    Digital 
    Terminal is then used to activate the 
    hcad5et.. 
    300.72 HEAD- MODE 
    Each digital terminal can be individually pro- 
    grammed for headset operation. When pro- 
    grammed, an industry standard headset with 
    it’s adapter box may be connected to a digital 
    terminal for headset use. 
    This allows handset 
    or headset operation by switching the selector 
    switch on the adapter box. Speakerphone op- 
    eration and call announce on intercom are 
    dis- 
    abled while a station has enabled headset 
    mode. 
    Once programmed in 
    station progmmming, the 
    user may then select between headset mode or 
    nonnalhandset/speakcrphone mode by simply 
    dialing a code or pressing a user programmable 
    flex button. 
    300.73 HEARING +ID COMPA’IIBLE 
    All Electronic Digital Termin& and Single Line 
    Telephones are hearing aid compatible in com- 
    pliance with the FCC Pti 68. Section 68.316. 
    This allows the telephone to 
    be used in conjunc- 
    tion with users wearing hearing aids. 
    306.74 HOLD PREFERENCE 
    This allcsws either Exclusive or 
    System hold as 
    the primary hold on the tit depression of the 
    HOLD button, 
    deper&ng on pro@, * g. 
    300.75 HOLD RECALL 
    When an outside call has been on Hold for a 
    prog&unmabIe length of time, recall ringhg 
    tone is sent to the station placing the call on 
    Hold. If this station does not answer the recall, 
    a recall tone is sent to the attendant(s). 
    Issue 1, January 1993 
    300-18  
    						
    							iqfinite DVX I and DVX” 
    KEY STATION F%ATuRE DBSCBIPTION Digital Key Telephone Systems 
    900.76 HOT IJIVEVRING DOWN 
    ~@tal terminals may be programmed to imme- 
    diately call or ring down a particular station or 
    outside number upon going aff hook. This is 
    done by programming the stations Off-Hook 
    preference to activate a DSS or Speed dial fea- 
    ture key. This feature can be overridden if the 
    station user selects a CO line first when going 
    off-hook. 
    300.77 HUNT GROUPS 
    The 
    system can be arranged for up to eight Hunt 
    groups. Each Hunt group cari contain up to 
    eight stations each. Each Hunt group is inde- 
    pendently arranged to utihze either a pilot 
    hunting technique or station hunting tech- 
    nique. 
    k Hunt GroupChaining 
    Hunt Groups can be chained or joined 
    together forming larger Hunt Groups. This 
    is accomplished by assigning a pilot hunt 
    group number as the last member of a 
    group- 
    B. pilot Hunting 
    Inc~mfng CO, transferred CO, and inter- 
    com calls can be directed to a pilot exten- 
    sion number of a Hunt group. The system 
    wfIl search sequentially (in the order the 
    extensions were entered in the database 
    programmU@ for an idle station in the 
    @OUP and will ring that station. Calls di- 
    rected directly to stations (by calling the 
    extension number1 within the 
    hunt group 
    w-lllnothunt but receive call progress tones 
    ofthe extension dialed. 
    C. Stathu Hunting 
    Incoming CO, transferred CO, and inter- 
    com calls that are presented to a busy. or 
    _ DND statton, that Is a member of a Station 
    Hunt group. will search sequentially [in the 
    order the extensions were entered in data- 
    base programming) for an idle station in 
    the group and will ring that station, Calls 
    can also be dtiected to the groups pilot 
    number for hunting. 
    300.78 ICLTD FEATURE 
    The ICLID 0ncoming Galling Line IDentlfrca- 
    tion) feature has been added to the &@-&e 
    Digital Key Telephone Systems. H 
    owever, these 
    features are not available unless the Basic 
    ICLID Software package has been purchased 
    sew-ately. In order for this faux-e to operate 
    Proper@ it must be activated from the central 
    of&e So that the numbers of the calling party will be delivered over the individual tip and ring 
    of the CO lines during the first silent interiral 
    between ringing. The following features have 
    been implemented: 
    A CalJitq Numbcr/Namc Dtiplay 
    This feature is intended as the basic offer- 
    ing of the ICUD service when associated 
    with the infintte Digital Key Telephone Sys- 
    tern. Whenever an incoming call is received 
    at the system, the number received along 
    with the ringing signal will be stored in the 
    line control tables and used at various 
    points in the processing of the call. 
    The primary function will be that the call- 
    ing number will be displayed [if avaiiable) 
    at any point at which the “UNE RINGING” 
    is displayed in the s&m. 
    In addition. with the aMilability of the call- 
    fng name feature. if the calling name is 
    provided, the systemwill deliver that to the 
    display instead of the calling number. 
    B. Incoming Numbcr/Nsme for GMBR 
    Records 
    Thfs feature will operate normally in the 
    absence of ICUD information or the failure 
    of the ICLID equipment. If the information 
    is present at the time that an SMDRrecord 
    is generated for a caIl. it will alter the 
    content and format of the SMDR output 
    record. 
    If the calling number is available, the nurn- 
    ber will be output in the Sh4DR record in 
    the same location as the dialed number is 
    located in the outgoing calIs. 
    If the calling name is present, an additional 
    line will be output in the SMDR record 
    identifying the name. This record will im- 
    mediaMy follow the normal SMDR record. 
    The normal SMDR record wilI include an 
    indicator which identifies that a following 
    record with name idcntifkatfon is present. 
    Unanswered calts will be recorded on the 
    SMDR for incoming as a system option to 
    ahow the identification of callers for statis- 
    tical and call-back purposes. These calls 
    wJlI be fdentit3ed with an indicator in the 
    SMDR record. 
    C. Unanswered call 
    IWuqement 
    An Unanswered Call Management Table 
    Fth 50 entry capacity for the in@M!e DVX 
    system, and 100 entxy capacity for the 
    in$hite DVX II system is mairitajned in the 
    system database. The calling num- 
    ber/name information pertains to any 
    soo-zo 
    Issue 1, January 1993  
    						
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