Vodavi Infinite Dvx I, Dvx Ii Hybrid Key Telephone Systems Installation Manual

							inJini.te DV2I ’ and DVX ’ 
-NANWAND TRtXl’i3LESHOOTllVG DQitd Key Telephone Systems 
E, Event Tmce Mode 
me T command enables and disables the 
1n.1. Digital Key Telephone 
Syskm Trace 
mode. Whfle the trace mode is enabled events 
for the trace desired will be dispiayed on the 
monitor, printer or PC connected to the k@nite 
Digital Key Telephone System in an event re- 
cord. Totiewthec m-rent status of the trace 
mode type T-t-at the MOW prompt 
then the following screen will be displayed: 
mon>t  
?lessages Y/N 
3OABD 
EUT -> N 
IISC States -> N 
DWJ -> N 
PCH -> N 
COL States -> N 
Stn States -> N 
Error tlsg -> N 
Que Eut -> N 
mm> 
a-To cnable an event trace type Y*  
bpam bad 
b-Then type of trace desired Id], where d is 
determined as foIlows: 
- B= Board event mce (traces events 
associated with PCE3’.s] 
- M= Miscellamous State event trace 
- P= Pulse 
Coded Modulation (PCM) 
traces eve.nts associated with voice 
COl7llllUIlf~tiOIlS. 
- C= CO Line (CKB) States (kaces 
events associated with CO Line activ- 
W 
w 
- S= Station (FXAJ States (traces 
events associated with Station activ- 
Ql 
- E= Error Messages {traces enor mes- 
=gf3 
- Q= Queue (QUE) Events (&aces queu- 
ing events, i.e. DTMF receiver, UCD. 
LLR etc...) 
- D= Device Command &races com- 
mands to peripheral devices), c. Then enter the spe&c board, CO line or 
Station numher of the trace desired or type 
“all” ff ail hoard’s, CO lfne’s or Station’s 
events are desired. 
- l-7 = Board KSU card slot position 
[CPB= I) 
- 01-28 = CO Line port 
- 100-155 = Station location 
- All= All Eioards, CO lines or Stations 
d. Then press Enter 
to enable the trace. A 
screen similar to the folkming will appear: 
mon>t 
b 
kssages Y/N 
BUfW EUT -> Y 
HSC States -> N 
Deu 
-> ri 
PCZI -> N 
COI. States -> N 
Stm States -> N 
Error tlsg -> N 
Que Eut 
-> N 
Ron> 
e. To disable or turn 05 a particular trace 
mode do not enter a specifuz board, CO line 
or Station number (i.e. kspacwse- 
turn>” to disable station event trace). 
To have event trace’s displayed on the screen 
you must f&t exit the MONftor 
mode b-y @ping 
“X” at the MON> prompt. A&r you exit the 
event(s), the tice will bep as shown in Fgure 
800-4 Event lkace as it appears on 
Display, 
-. 
thless instructed by personnel at a 
Technical Assistice Center (T.AC) do 
not leave the trace mode enabled for 
extended periods of time. ‘Ihe system 
W-III udump” the requested event(s) 
trace which may use up paper or filI 
memoq 
buffers on the collecw de- 
vfce. It fs recommended that the trace 
events be disabIed (turned ofI) for all 
event(s) traces before leming the sys- 
tem sm.  
						

							iqjinite Dm ‘andDVX II 
~i@fi,l Key Telephone Sy8tema 
MAKNTENANW~ TROUB~HOOTING 
Sta l&l: State= COL CilfUiEUED, Eut= Dial Pad G!51, Data=1 Sta 100: State= COLICWNE&TED, Eut= Dial Pad G!5)~ Data=2 
Sta 16Q: State= COLJWECTED, Eut= Dial Pad (251, Data=3 
Sta 16$: State= COLJOlUIECTED, Eut= 
Dial Pad (251, Data=4 
Sta 100: State= COL-mECTED, Eut= Dial Pad GBI, Data=5 
Sta 
100: State= COLJXNiHECTED, Eut= Dial Pad (251, Data=6 
Sta le0: State= COLJXIMIECTED, Eut= Dial Pad C7.51, Data=7 
Sta 
100: State= COLJZQMECTED, Eut= Dial Pad C?SI, Data=8 
Sta 1W: State= COLJ3NNEC’IED, Eut= Dial Pad (251, Datu=9 
Sta 180: State= COIJWECXD, Eut= Dial Pad GZ51, Datu=l0 
Sta 100: St&e= COlJBHNECTED, Eut= Dial Pad (251, Data=11 
Sta 180: State= COLJBNFiEC~ED, Eut= Dial Pad CZ51, Data=fZ 
Sta 180: State= COLJXlHHECTED, Eut= Dtnf Rcur VO W’!jl, Data=9 
St.a Ml: State= ID& Eut= Dial Pad (251, D&.&=1 Sta 101: State= DWLIffi, Eut= Dial Pad (251, Data=113 
Sta 191: State= DWLWG, Eut= Dial Pad G?!3, Data=2 
Sta 101: State= HISCJOKE, Evt= Hay Data (261, Data=34 
Sta 181: State= lW3CJlIHE, Eut= Hun Hey (149, Data=-1 
Sta 101: State= I!RCJO& Eut= &I Kook (171, Dab=0 
Sta lQ6: State= IDLE, Eut= I@ Data (261, Data=11 
Sb lQ6: State= IDLE, Eut= Rdm C~I Rey WI, Data=8 
vu- .M. r.a-A.“- nb.r* m c-3 Dcen x.-A- “-‘-- A-a. ,.A. TB-L-A 
Figure 800-4 Event Trace as it aqpcar8 on Display 
F. Modify Memory command 
E Exit the Monitor rnodc 
The MO&@ Memory Cornmztnd is 
for Engi- 
neering Use only. 
Use of this command can alter or dam- 
age the In&&e Digital Key Telephone 
Systems operating data base which 
can x-esult in system rrldfunction. If 
this occurs it will be necessary to 
prxverthe system down and re-iniW- 
ize the data base, then completely re- 
progmm the customer pro@ 
* ti 
data. 
- G. Baud Rate Command 
This command provides a convenient 
mesns for changing the baud rate, for the 
RS-232-C port hated on the WB, while 
ln the Monitor mode, To change the baud 
rate Qpe -B” plus the desti baud rate, 
then the enter kq. The Exit co mmand wiI1 terminate the cur- 
rent F&mote Monitor enabLe/dlsable se- 
sion. IfE%nt(s) Tracx have been or are still 
enabled the event records will be displayed 
only after ez&ing the MONitor mode. The 
Exit command fomt is; MON X 
Unless instructed by personnel at a 
Technical Assistance Center (TAC) do 
not kave the trace mode enabled for 
extended periods of time. ‘Ihe system 
will “dump” the requested event(s] 
trace which may use up paper or fW 
memory buffers on the collecting de- 
vice. It is recommended that the event 
traces be disabled (turned o@ for all 
event(s) before leaving the system site. 
800-11  
						

							iqfinite DVX ’ aud DVX’ 
Digital Key Telephone Sy8tenm CUSTO&ER DATABASE PROGW3MMIlVG 
APPENDIX A 
CUSTOMER DATABASE PROGRAMMING 
Appendix A-1 Syvstem Parameters  
						

							~USTOlNl3R DATABASE FRffiRM56xN~ D&it4 FCcy Telephone Systenxi 
Appendix A-l Systexn Parameters (Ccmt’d) 
1 
PROG CODE 
FLEX] m j FUNCTION 
FORMAT 1 1  DEFAULT 1 CUSTOMER ’ 
DATA 
iFLASH 
I Baud Rate Adgnments 
! 
1 
Port # 1 rOn-Board” RS-232C) 
2400 i 
2 Port #2 (“On-Board” Modem) 
300 1 
3 I/O Exp Module RS-232C 
1 
2400 i 
i 
4 I/O Exp Module RS-422 
2400 
i F’LASH20 
1 DIM Access Code I 100-999 i loo 
2 Admin. Passwmd 
I Ope4-Digit I 3226 
FLASH21 1 SMDR Enable/Disable 
2 
CallType 
3 I Print Columns 
I 80/29 
80 
fiNM Schedule - Wednesd 
ANM !?&edule - Saturd 
i 
:FLASH 42 l-7 1 Flexibk Port Assignment Cards l-7 
c FLASH 43 
Appen& A-2 
Isme 1, January 1993  
						

							~)-#‘j.nite DVX ’ and DVX ’ 
D&itaI Key Telephone Systans CUSTOMER DATABASE PROGRAMMING 
Appendix A-2 Hunt 
Gmup, ACD and TJCD Gmup Parameters 
PRO0 CODE i= 1 FUNCl-ION PIILXOR 1 ZZATlONS ~ 
STATION ! (up to 8 Stations) 
! FLASH30 : 1 ; 
Hunt Group 0 (330) 
i I 
i 2 i Hunt Group 1 (3311 I 
i 3 1 Hunt Group 2 (3321 
I , 
4 Hunt Group 3 (333) # 
5 Hunt Group 4 (334) I 
6 Hunt Group 5 (335) 
7 Hunt Group 6 (336) I 
I 
t3 Hunt Group 7 (337) I 
I 
1 
FLASH 62 
TEX 
FUNCI’ION F0IUWXT DEFAULT CUST0MER 
DATA 
I 
RAN Announcement Table 1 
Nom 
2 FZAN Announc=ent Table 2 None 
3 MN ihnquncement Table 3 1 V None 
4 RAN Announcement Table 4 1 YXXXMhW None 
5 RAN Announcement 
Table 5 1 YXXXMMM None 
6 RANAnnouncexnent TabIe 6 1 KWXMMM None 
? 
RAN Announcenxnt Table 7 1 YXXMMM None 
15slIe 1, &ranuary lBBz3 
Appendix A-S  
						

							iqfinite DVX1~DVXn 
Digital Key Telephone 3y~tem.s 
I L Appendix A-3 Voice Mail Group Parameter8 
PROG CODE E FIJNCTION ALT~OVRhN 
1 
FLASH 65 1 1 Voice Mail Group 0 PI401 1 
1 ! 2 Voice Mail Group 1 H-4 11 
I 
! 
i 3 Voice Mail 
Group 2 (4421 , 
4 Voice M&I Group 3 W-431 
I i 
i 1 
i 
5 1 Voice hdaiI Group 4 WA) 1 I , 
I 
I 6 1 Voice Mail Group 5 (445) i ! 1 
7 Voice Mail Group 6 (446) 1 1 
a Voice Mad Group 7 1447) , 
PROG CORE E FTJNfXlON OUTPmTNG DIGlTS LorR 
FIASH66 
1 VM Outpulsing Table 0 p-h 
I %%lB-ix 
2 P&i25 
V?d Outpulsing Table 1 
SU%k 
I 
3 VM Outpulsing Table 2 Prefix 
! 
SUfijE 1 
! 4 
I I VM Outpulsing Table 3 
SdiiX 
5 VM OutpuIsing Table 4 hzfix 
Stii 
6 VX!? ~tpulsing Table 5 
SU!& 
7 V-M Ouqmls~Table 6 Prefix 
S& 
8 VM Outpulsing Table 7 
SUfI-ii 
1 9 1 V?vl DiscoMect TabIe 8 / Disconnect 
I 
~pt%dIx A4 l8fme 1, &.uluaIy 1993  
						

							DQ$m Key Telephone systenu 
CUSTOMER DATABASE PROG-G 
-a 
* 11  co 
12 I 
1 1 I 
co 
13 
co 
14 
iDl3F ‘lT3TVlSq CO YES YES YES NO NO 10 
1 ! 1 
* Refe.r to CO Line Rnging Assignments 
knu 1, January 1993 
Appendh 
A-5  
						

							CUSTOMER DATABASE PROGRAlUMUE 
- co 
LINEZ 
co 1 
:co2 1 
: co3 
co4 
co5 
CO6 
‘CO7 
CO8 
co9 
co 10 
co11 
co 12 
‘co13 
co 14 Appendix A-4 CO Line Prom 
(Flash 40) Eunt’dl 
CO LINE NAME FOR IDlWl7FICATION  
						

							iqfinike DVX1 and DVX” 
c~STO?dER DATYWASE PROGRAMMING Digital Key Telephone Sydexns 
Appendix A-6 Station Pro@ammixq~ @Iash 50) 
PAGING ZONES (l-4) 
FRESETF’ORWARD 
B/6 
I None 
! CO LINE GROUP (O-7) 
W7 1 .. 
i LCRCLASSOF .: 
i SERVICE (O-6) w3 0 
OFF-HOOK PREFER 
! IV9 1 1 00 
BUTTON AS!3IGN 1 B/l0 1 
Refer to Button Assignment Chart 
l%ge -B” is selected by pressing Button #19 of the fitible buttons 
* This feature is ONLY avahble when the Basic ACD software package has been purchased sepa- 
rately.