Vodavi Infinite Dvx I, Dvx Ii Hybrid Key Telephone Systems Installation Manual

							i&l&e DVX’andDVX’ 
Di,@at my T&phone systeme - STATION FEATURE DESCRfPTlON 
SECTION 300 
KEY STATION FEATURE DESCFUPTION 
The System and Key Station features of the 
tirite 
Digiti Key Telephone System are listed 
and described below in alphabetical order. An 
abbreviated feature index is provided in Table 
300- 1 Key Station Feature Index. 
300.1 
ACCOUNT CODES 
An account code is the last field within Station 
Message DetaiI Recording (SMDRL that pro- 
vides the abtity to track spedfc calls by enter- 
ing a non-verified, variable length (up to 
1%digits) identifier. The use of forced Account 
Codes is optional, 
offered on a system wide 
basis. 
300.2 
ATTENDANT RECALL 
When a line has been left on hold for a program- 
mable 
period of time, the station placing that 
line on hold will be recalled. If that station fails 
to answer tbe recall, the calI wiU be recalled to 
the attendant(s) for handling. There can be 
three attendants per system. Transferred, 
Parked 
and Camp-on recalls will also recall the 
Attendant. 
300,s 
AWTOMATIC CALL BACE TIMER 
To accommodate the reduced number of but- 
tons on the irlfinite &button keyset, an auto- 
matic caIl back feature has been implemented. 
This feature will 
invoke a call back anytime a 
user listens to busy tone for a preset period of 
time. By default, this timer is disabled and is 
variable from 00 to 99 seconds. 
300.4 
AUTOMATIC CXLL DISTRIBU- 
TION (ACD) 
The Basic 
ACD Software package is an optional 
sofhmre package available for the w Digi- 
tal Systems. When purchased, Uniform CalI 
Distribution fIJCD1 is not used and is replaced 
by tbe ACD functions identified in the 
followir$, 
EightAutomatic CaIl Distribution (ACD) groups 
can be programmed, each containing up to 
eight three-digit station numbers. Each group 
is assigned a piiot number. When this number 
is dialed. tbe first available agent in that group 
is rung. Calls are routed to the station that has 
been on-hook for the longest period of time. k Agent Podtiom3 
l Agent Login/LDgout w/Agent ID Fea- 
ture: The Agent Login/Logout Feature 
will provide a means for an agent to log 
into one of the ACD groups and receive 
calls. The Agent ID entered in the login 
process identifies the agent and places 
that agent in the available agent list for 
the ACD group specified in the login 
process. This feature will alIow an agent 
to log into any ACD group from any 
station in the system and receive calls. 
l Agent IdqM%zation: Each ACD Agent 
has a unique. Agent ID code (0000-9999) 
which he uses during login and logout 
procedures. This unique ID code is not 
vetied or stored as part of the system 
database. 
l Agent Available/Unavailable Mode: Sta- 
tionsprogrammedint.oaACDgroupmay 
remove themselves from their assigned 
ACD group by dialing the Available/Un- 
available code. When an agent is in the 
Available mode, that agent will receive 
ACD calls in the normal manner. When 
an agent is in the Unavailable mode. that 
agent will no longer 
receive ACD type 
calls, however 
he may receive non-ACD 
dls v Agents that have gone Unavailable 
will receive a visual reminder with a 
flashing LED and or a IED display mes- 
sage- 
l Agent Help Request: The HELP feature 
provides a means for an ACD agent to 
signal his assigned supervisor for assis- 
tance. The agent while on a call can press 
the HELP button 
to sigrial the assigned 
supenrisor. The supervisor may respond 
by use of his HELP button and his ACD 
Barge-h feature. 
l Agent Call Qualification: This feature 
provides a means for an agent to enter 
codes on ACD type calls that ident@ the 
call. This feature provides up to four 
digitsfortheACD SMDRreportingwhich 
are compatible with the Basic ACD soft- 
ware package. This 
feature will permit 
up to l2-digits to be entered, however, 
only the f5rst four digits are provided for 
ACD reporting. 
Issue I, January 1993 
300-l  
						

							IlEy STATION FEATURE DESC~ON iqjinite DV2I’ and DVX” 
D&&al Key Telephone Systems 
Table 300-l Key Station Feature Index [Cont’d) 
FEATURE 
Do Not Disturb [DND) .............................. 300-17 
One-Time Do Not Disturb (DND}. .......... 300- 17 
DTMF Sending ......................................... 300-17 
E 
Emergency Transfer ................................. 300-17 
End to End Signailing .............................. 300-17 
Exclusive Hold ......................................... 300-18 
Executive Gvcn-ide ................................... 300-18 
Executive/Secretary lkmsfer 
.................. 300-N 
External Night Ringing ............................ 300-18 
F 
&ash ....................................................... 300-18 
Flash On Intercom ................................... 
300-18 
Flash with Speed Dial .............................. 
300-M 
Fiexible Attendant ................................... 
300-18 
Fletibfe Button A&went 
..................... 300- 18 
Fltible PortAssignrnents.. ...................... 
300-19 
Forced Account Cock ............................. 300-19 
Forced Least Cost Routing (UZR) 
.............. 300-19 
G 
Group Call 
Pick-up.. ................................ 
300-19 
Group Listening.. ..................................... 
300-19 
H 
Headset Compatibihty ............................. 
300-19 
Headset Mode 
.......................................... 
300-19 
HezuingAid Compatible.. ......................... 
300-19 
Hold Preference ....................................... 
300-19 
Hold Recall .............................................. 
300-19 
Hot Line/Ring Down 
................................ 300-20 
Hunt Groups 
........................................... 300-20 
Hunt Group 
Chaining ......................... 300-20 
- Pilot Hunting 
....................................... 
300-20 
Station Hunting 
.................................. 
300-20 
E 
ICLID Feature 
.......................................... 300-20 
Calling Number/Name Display 
............. 300-20 
Lncoming Number/Name for SMDR 
ReC0l-h ............................................. 
300-20 
Unanmered Call Management 
............. 300-20 
Idle Speaker Mode 
................................... 
300-21 
hcorning CO Lines Off-Net For-w&d via 
Speed Dial 
......................................... 300-21 
Lntercom CaIling 
...................................... 300-21 
Lntercom Signaling Select 
........................ 300-21 
. . . 
= Standard Feature; O=Opti~nal: Requires additiona 
naraware  ~VAXAELE 
S 
S 
S 
0 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
s 
S 
S 
0 
S 
S 
S 
S 
S 
S 
S INTERN& ExrERNAI, 
EQUIPMENT EQTJIPMENT 
REQUIRED REQUIRED 
N 
N 
N N 
N 
N 
! 
I 
OPX/PFl-LJ 
N 
N 
N 
N 
N 48v or 12v Supply i 
N 
N 
N 
paging E&ipment 
N 
N 
N 
N 
N 
N 
N N 
N 33-Btn/8Btn 
N N 
N N 
N 
N 
N 
N N 
N 
N 
Headset 
N 
Headset 
N 
N 
N 
N 
N 
N 
N .: 
N 
N 
N 
N 
N 
N 
N 
N 
N 
software 
ICED Keyset 
N 
N 
N 
N 
N 
N 
N 
N 
J=No addftior N 
N 
N 
N 
N 
N 
Ihard-requirec 
I  
						

							iqfinite DVX’ and DVX= 
Digital Key Telephone Systems KEY STATION FEAX’URE DEBC~ON 
Table BOB-1 Key Station Featnro Index (Cont’d) 
FEATURE $VAIUBLE 
K 
keyset Self Test ........................................ 300-21 S 
_L 
Last Number Rediai &NR] ........................ 300-21 S 
LCD interactive Display ........................... 300-21 S 
Least Cost Routing (LfJR) ........................ 
.300-21 . s 
6-Digit Table.. ...................................... 300-21 
D&ly Start Time Tables.. ...................... 
300-22 : 
Default LCR Data Base ........................ 
300-22 S 
Except&m Tables ................................. 300-22 S 
Insert/DeJete Tables ............................ 300-22 S 
LCR Routing for Toll Information ......... 
300-22 S 
Route List Tables ................................. 300-2 1 S 
Weekly Time Tables ............................. 300-22 
S 
3-D@ Table ......................................... 300-21 S 
Local Number/Name ‘IYansIation TabIe . , . .300-22 S 
hop Button CO Line Access.. ................. .300-22 S 
M 
Meet Me Page ........................................... 
300-22 S 
Message Waiting ...................................... 
300-22 S 
Message Waiting Reminder Tone.. ........... .300-22 S 
Messages - Personalized.. ........................ 
.300-22 S 
Custom Messages.. ............................. 
-300-23 S 
.: 
1 
S Date and Time Entry to Personalized 
Mewgels) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...300-23 
Message Code on a FlexKey . . . . . . . . . . . . . ...300-23 
Music On Hold 
. ...*. . . . . ,.I.*...* . . . . . . . . . . . . . . *a . . . . 1. 300-23 
Mute Key 
l *...*. . . . . . . . . . . . I*..** . . . . *,...* . . . . . . . * . . . . . . . 300-23 
N 
- 
Name in Display 
..P . . . . . I...... . . . . . . . . . . . . . . . - . . . . . . a* 300-23 
Night Service F&m-c. 
. . . . . . -,.....m.,., . . . . . . . . . . . . . 300-23 S 
S 
S 
S 
S 
S 
Night service Mode 
.................................. 300-23 S 
Automatic Night Mode Operation.. ....... .300-23 S 
External Night Ringing 
......................... 300-23 S 
Manual Operation 
................................ 300-23 S 
Night Class of Service (COS) ................. 300-23 S 
Night Rtn@ng Assignments.. ................. 300-24 
S 
Universal Night Answer TcMA) ............... 300-24 S 
Weekly Night Mode Schedule ................ 300-24 
S 
0 
% Hook Voice Over (OHVO] 
.................... 300-24 S 
Off-Hook Preference 
................................. 300-24 
S 
Auto Feature Access 
............................ 300-24 
S 
Auto Line Access 
................................. 300-24 S 
Hot Line/Ring Down 
............................ 300-24 S 
Intercom Access 
.................................. 300-24 S 
= Standard Feature; O=OptionaI: Requires addltIonaIhan+are INTERNAL 
EQUIPMENI 
REQUIRED 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
g=No additia lzxTmNAL 
EQUIPMENT 
REQUIRED 
Exec Keyset 
N 
Exec Keyset 
N 
N 
N 
I? 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
Music Source 
N 
Exec Keyset 
N 
N 
N 
N 
N 
N 
N 
N 
N 
OHYO Keyset 
N 
N 
N 
N 
N 
1 hardware requim 
Issue 1, January 1995 
900-S  
						

							iqfinite DVX’ and DVX I’ 
xSY STATION FEATURE DESCRWMON Digital Key Telephone Sy8tcm.s 
Table 300-1 Key Station Fcabre Index [Cont’d) 
FEATURE 
user Programnl able Preference.. .......... 300-24 
’ Off-Hook Signauing ................................. 300-24 
i Off-Premise Extensions (OPX) .................. 300-24 
On Hook Dialing 
...................................... 300-24 
On Line Programmhg .............................. 300-25 
IP 
- 
i Page/Relay Control . . . . . . -.* . . . . . . . . . . . . . . . . . . . ...-.* 300-25 
pti -  ..... ................................................ 300-25 
ExternalPaging ................................... 300-25 
intemalPagi.ng 
..................................... 300-25 
paging Access Restriction.. .................. 
300-25 
Pause Timer ............................................ 300-25 
PBX Dialing Codes ................................... 
300-25 
PA Button Operation ............................. 
300-25 
Preferred Line Answer .............................. 
300-26 
Privacy Release 
........................................ 300-26 
Per CO Line Option 
............................. 300-26 
Per Station Option 
............................... 300-26 
PrivateLine ............................................. 
300-26 
Pulse-To-Tone Swltchover 
........................ 300-26 
E 
Range Programmhg ................................ 
300-26 
Remote Adminisiration ............................ 
300-26 
Database UpIoad/Download.. 
.............. 300-26 
Remote System Monitor & Maintenance. ,* 300-26 
Remote System Maintenance.. 
............. 300-26 
Remote System Monitor 
...................... 300-27 
s 
gave Number Redial 
(SNR) ....................... 
300-27 
Single Line Telephone (SLT) CompattbWy 300-27 
* 2x4 SLT Expander ModuIe, 4x8 SLT Interface 
-Board (CSB), or Single L;ine Adapter (OPX) 
w/4& Supply can be used for SLT operations. 
Speakerphone 
......................................... 300-27 
Station Chss of !%mice 
[COS) .................. 300-27 
Station Message Detailed Recording.. 
....... 300-27 
Station Relocation Feature ....................... 300-27 
Station Speed Dial ................................... 300-27 
System Capacity.. .................................... 300-28 
Up to 1m8 Cor@$ration .................. 300-28 
Up to 28x56 Confiiuratfon 
.................. 300-28 
system Hold 
............................................ 
300-28 
system Speed Dial 
................................... 
300-28 
r 
I 
! 
, 
I 
c 
S rat Me=ging (Silent Response). 
............ 300-28 
rd.I Restriction 
(Table Driven) ............. . .... 300-28 
= St.amhrd Feature; O=Optfonak Requires adduo INTERNAL licxTERNAL 
EQUIPMEM EQUIPMENT 
EQUIFZED REQUIRED 
N 
N 
SLA (OPX) 
N 
N N 
N 
48v Supply 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N Relay/Sensor Unil 
Paging Equipment 
N 
4 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N N 
N PC/Term/Modem 
N 
PC/Term/Modem 
N 
PC/Term/Modern 
N 
PC/Term/Modem 
N 
PC/Term/Modem 
N 
l .: N 
2500 Qpe 
N N 
N N 
N Printer/Terminal 
N N 
N .N 
N N 
N N 
N N 
N N 
N N 
N 
N 
I=No additior Exec KeyseA 
N 
hardwarereq~ 
300-6 
Iesue 1. January 1983  
						

							irlfinite DVX’ and DVX’ 
I)Jgital Ecy Telcphane Systems KEY STATION FEATURE DESCRWMON 
Table 300-1 Key Station Fcaturc Index [Cont’d) 
Transfer Recall . . . . . . . . . . . . . . . . . . . . . ..e... . . . . . . . . . . . ..w 3OCk2E 
‘u 
- 
&form CalI Distribution (UCD) 
............. .300-28 
Agent Queue Status Display 
............... -300-2s 
Alternate UCD Group Assignments ...... 300-21 
Auto wrap-up w/Timer ....................... 300-2E 
Avaflable/Unavailable Mode ................ 300-Z 
Incomhg CO Dkect Ringing ................ 300-2s 
No-Answer Rec.&l Timer ....................... 300-2s 
No-Answer Retry Timer 
........................ 300-2C 
Overfiow Station Assignments ............. 300-2E 
Recorded Announcements CRAN) ........ -300-2: 
universal NightAnswer pJNA) 
.................. 300-25 
v 
Voice Mail Groups [VM) ............................ 300-26 
CO Disconnect SeaI .......................... 300-3c 
In-Band Signaling Integration.. ........... .300-3C 
Message Waiting Indication ................ .300-X 
Tone 
Mode Calling Option.. ................. .300-X 
Transfer/Forward ................................ 
300-3c 
VMTransferwithIDDQits ................ ..300-3 C 
Vohme Controls.. .................................... 300-3c 4VAILAEU 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
S 
= Standard Feature; O=Optional: Requires additional hardware IIvTTsRNAL 
FQUIPMENI 
REQUIRED 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
N 
I=No addition 
N 
N 
N 
N 
N 
N 
N 
N 
N 
RAN Device(s) 
N 
VM System 
N 
N 
N 
N 
N 
N 
N 
hardware require! 
Isauc 1, Jammy 1993 
300-7  
						

							m STATION FEATURE DESCRIPTION iqfinite DVX’andDVXn 
D$jital Key Telephone Syntems 
13. Alternate ACD Gmup Aaaignmenta 
An alternate ACD group can be pro- 
gmmmed so that if stations in one group 
are busy, the alternate group will be 
checked for an available station. 
C. Group Member Status 
The SupeTYisors Group Member Status 
feature provides a means for an ACD su- 
pervisor to view the status of each of the 
eight ACD groups in the system individu- 
ally. This display will teI1 the supervisor 
which stations are logged into the group, 
and if the station logged in is available, 
unavailable, out of service, in DND. or busy 
on a call. The supervisor can use this dis- 
play to determine why there are a lot of 
queued calls in a specific group. 
D. Incoming CO Ditect Ripging 
CO Lines can be programmed to ring di- 
rectly into a ACD group. When ali agents 
are busy and RAN is enabled, the system 
will answer the caller and present the 1st 
RAN announcement automatically. 
E. No-Answer l&call Timer 
If a call routed to a station via ACD is not 
answered by the ACD Agent/Station before 
theNo-AnswerRecalltirnerexpires.tbecd 
will be returned to ACD Queue with the 
highest priority, in addition, the station 
that failed to answer the ringing ACD call 
will be placed into an out of service @OS] 
state. 
F. No-An8wcr R&q mmcr 
When the No-Answer Recall timer [email protected]. 
a station that failed to answer the ringing 
ACD call is placed into an out-of-service 
(00s) state. The station that was taken 
out-of-service (OOS] will be placed back in 
- service if the agent hits hf.51 available flex 
button or dials the available flex code. In 
addition, the agent will be placed back in 
service if the No-Answer Retry timer ex- 
pires. If the agent does not answer his next 
ACD call. he will again be taken out-of- 
service. This cycle will continue until the 
station answer5 calls, logs out, or goes 
unavailable. 
G. ovemow station #l88ignlncnts 
An overflow station may be assigned to 
route callers in queue to a designated sta- 
tion after a specified time, The 
ovdow 
station may not be one of the ACD group 
stations. R. Recorded houncementt3 (RANj 
Recorded announcement devices can ‘be 
assigned to provide up to eight different 
messages. ifall stations in aACD group are 
busy. The eight messages are available to 
all eight ACD groups in different conf@ura- 
tions. A RAN device can provide an an- 
nouncement to one caller at a time. 
Subsequent callers will be queued onto the 
message on a first-in basis. 
I. supeld8or Po8ition8 
l Supervisor Login/Logout Feature: The 
Supervisor Login/Logout Feature will 
provide a means for a supervisor to log 
into one of the ACD groups. ‘The Super- 
visor ID entered in the login process 
identifies the supeti&~br for the specific 
ACDgroup he is assigned to. This feature 
will allow a supervisor to log into any 
ACD group from any station in the sys- 
tern. However, to have the supervisor 
monitorwithbarge-infeatunz, tbesuper- 
visor must log in at a station with moni- 
tor barge-in capability. 
l Supavisor Identification: Each ACD Su- 
pervisor has a unique Supervisor ID code 
(0000-9999) which he uses during login 
and logout procedures. This unique ID 
code is not verified or stored as part 
of 
the system database. 
l Supervisor Help Request: The HELP fea- 
ture provides a means for an ACD agent 
to signal his assigned supervisor for as- 
sistance. The agent while on a call can 
press the HELP button to signal the as- 
signed supenisor. The supexisor may 
respond by use of his HELP button and 
his ACD Barge-In feature. 
l Sup&or Monitor w/Barge-In Feature: 
TheACDSupewisor MonitorwithBarge- 
In feature provides a means for an ACD 
supervisor to monitor an agent% call in 
progress or provide assistance in train- 
ing ACD personne1. When used, a super- 
visor may intrude onto an agents call in 
a listen onlymode or in a true conference 
mode. This feature is available with or 
without a warning tone. 
6 Supervisor Station Assignment Feature: 
The ACD Supervisor Station Assignment 
feature provides a means to assign each 
ACD group a supervisor. This supervisor 
station can receive the calls in queue 
display in 
real time. receives No An- 
swer/Out of Service, receives TIEW 
300-S 
l8auc 1, January 1093  
						

							imite DVX’ and DVX” 
Digiti Key Telephone Sy&ems KEY 
STATION FEATURE DESCRIPTJON 
displays from the groups that the super- 
visor is assigned to and can barge in on 
active calls in his ACD group or groups. 
J. Supervifmr/Agent Calls in Queue 
DOPEY 
This feature provides a means for an agent 
and 
ACD supervisor to view the status of 
their ACD group. This display is an idle 
state display and will prompt a supervisor 
that his agents in the group are having 
problems answering all their calls. The dfs- 
play will tell the agent and his supervisor 
how many ealk are in queue, how many 
agents are logged into the ACD group, and 
the length of time in minute.5 that the oldest 
call ha5 been in queue. 
IL PC/ACD Interface Tract 
This feature is only available when the 
Basfc 
ACD Software package is purchased 
separately. The PC/ACD Interface ‘II-ace 
provides a series of events trace output 
which is compatible with the fn@.&e 
PC/ACD Reporting package. 
300.6 
AUTOMATIC LINE ACCESS 
Each station, key or SLT, may have their phone 
programmed to access a particular CO Line 
such a5 a private line or a line from a Group of 
CO line5 upon going off-hook. This IS useful in 
Centrex or PBXapplications when station users 
have dedicated or individual lines. Outside line 
dial tone is received just by going off-hook, 
without the need to dial an access code. 
300.6 ATJTOMM’IC MIGHT SERVXE 
The system may optionally be programmed to 
go into and out-of night service automatically. 
This method does not require the attendant to 
activate or deactivate night senrice on a dnily 
basis. The automatic night service is enabled 
and disabled on a programmable 
daily schedule 
including Saturday and Sunday schedules. A 
time can be set to enable Night Service and to 
Disable Night Service on a per day basis. 
300.7 AUTOMATIC PAUSE INSElyITON 
WITH SPEED DIAL 
If a flash command is placed into system speed 
dial numbers, station speed dial numbers, save 
number redial or last numbeT redfal, a pause 
will automatically be inserted after the flash. A 
pause wfll also be automatically inserted after 
a PBX diakng code has been used. 
300.8 AUTOMATIC PRIVACY 
Privacy is automaticaliy provided on all calls. if 
one station is conversing, another station can- 
not intrude on that line. The Automatic Privacy 
feature can be disabled, allowing one other 
station to join in on fzi5ting CO line conversa- 
ti0l-E.. 
300.9 AUTOMATlC SELECTION 
The user can select an outside line, intercom 
station, speed dial button, or dial a feature and 
automatically place the phone in the dialing 
mode without pressing the ON/OFF button or 
lifting the handset. 
300.10 BACKGROUND MUSIC 
Each Digital Terminal user may receive music 
over their speaker whed an optional music 
source is connected to the system. This feature 
can be allowed or denied on a system-wide basis 
by programming. 
300.11 BATTERY BACK-UP @UQdORy) 
A ‘Super Cap” is located on the Main Key Serv- 
ice Board WB) of the [email protected] I System, and 
a NICAD battery is located on the Central Proc- 
es&g Board (CPBI of the tn&k!e DVX ’ System 
to protect system memory in case of commercial 
power outage or the system powerbeing turned 
off for a period of time. Battery Back-up Memory 
retains all system features including both sys- 
tem and station speed dial durjng a power out- 
age- 
300.12 BUSYI.&UPFlEIlD(f3~ 
When a button on a Digital Terminal is assigned 
as a DSS, it also smes as a Busy lamp Field to 
display the status of that telephone. 
.: 
300.13 CAttANNOUNCE-PRIVACY 
Each telephone user can set their titercorn 
signaling switch to receive intercom call an- 
nouncements without having the calling party 
hear any convemations in progress. 
SW.14 CALL RACK 
A station can initiate a call back request to 
another busy statton. As soon as that station 
becomes idle, the station that left the caU back 
request is signaled. 
300.18 CALL COST DISPLAY FEATURE 
The Call Cost Display Feature provides a user 
to view the appmximate cost of each call made. 
This approximate cost will also be printed as 
part of the SMDR record. 
Issue 1, JammrylBBS 300-B  
						

							ir@ite DVX I and DVX” 
gEp STATION FEATURE DESCRIPTION [email protected] Key Telephone Systems 
The call Cost Display will replace the call dura- 
tion display when a call is made using LCR. This 
display is enabled in programming. 
The cost information is programmable by se- 
lec!ing one of the 16 route list tables and one of 
the four time periods. This allows the user to 
program four separate costs based on the time 
of day for each of 16 routes. The costs entered 
in the tables will be a cost for one minute, 
however. costs are calculated using a 1/ 10th of 
a minute value. These costs are rounded down 
and are based on the start time of the call, even 
if the call extends into a different time period. 
The SMDR printout will contain a cost calcu- 
lated using a l/ 10th of a minute increment and 
the display will update approximately every 30 
seconds. The user must have LCR enabled to 
get the call cost display. 
300.16 CALL FORWARD: PRESET 
This feature allows the system database to be 
configured so that incoming CO Lines, which 
are programmed to ring at a particular station. 
can be forwarded elsewhere in the system pre- 
determined by programming. This feature is 
am tithe station ringing is not answered in a 
specified time. This is particularly useful in 
kverflow” applications where a Voice Mail or 
Auto Attendant may be in use. 
. A station may have one designated preset 
forward location defined in the database. 
* Preset Cdl Forward is chainable only to other 
predetermined preset forward stations speci- 
fied in the database up to a chain of 5 sta- 
ti0I-B. 
l Chainable Preset Call Forwarding will force 
the incoming CO he to ring at each station 
preassigned in the database for the Beset 
Forward Ring Tfmer specffied in the database 
_ before forwarding. 
l Each station in the system may, inde- 
pendently, have incoming CO calls preset 
forwarded to the following destinations: 
A. 
Preset Call Fommrd - Hunt Groups 
CO Lines can be preset forwarded to ring 
into a Hunt Group from any station. A CO 
line will not preset forward to a busy Hunt 
group. however each time the preset for- 
ward timer expires {for a total of tie at- 
tempts) the group ~II be checked for an 
idle station. If a member of the group is idle 
the ca.li wIl.l then be presented to that mem- 
ber. B. 
c. 
D. 
E. Reset Cdl Forward - Off-Net 
CO Lines can be preset forwarded to r&g 
Off-Net via speed dial kom any station. 
After the expiration of the preset forward 
timer, the system will select an idle CO line 
and dial the off-net location, then connect 
the two CO lines. 
Reset Call Forward - Stations 
Each Digital Terminal user may have pre- 
set in the database Initial Ringing Incom- 
ing to be directed to another station in the 
system, if the call goes unanswered for a 
predetermined amount of time. 
Reset Cdl Forward - UCD Groups 
CO Lines can be preset forwarded to ring 
into a UCD Group fro- any station. A CO 
line will not preset forward to a busy UCD 
group, h owever each time the preset for- 
ward timer expiiks (for a total of five at- 
tempts1 the group will be checked for an 
idle station. If a member of the group is idle 
the callwill then be presented to that mem- 
ber. 
Preset Call Forward - VM Groups 
CO Lines can be preset forwarded to ring 
into a Voice Mail Group from any station. 
A CO Iine will not preset forward to a busy 
Voice Mail group, however each time the 
preset forward timer expires (for a total of 
five attempts) the group will be checked for 
an idle Voice Mail port. If a V&f port is idle 
the call will then be presented toVoice Mail. 
300.17 CALL FORWARD: 
STATXON ; 
A. CaIlFomard-AUCdb 
This feature allows a station the abiLity to 
have all their calls (internal or external) 
forwarded immediately to a designated sta- 
tion. a UCD group pilot mxnber. Voice Mail 
group number. or Hunt group. (See Note) 
3. CallForward-Busy 
This feature allows a station the ability to 
have their calls forwarded to a designated 
station, a UCD group pilot number, Voice 
Mail group number, or Hunt group when 
their station is busy. (See Note) 
C. Call Forward - Busy/No An~wcx 
Allows a stations the ability to forward a 
combination busy/no answer calls to a 
designated station. a UCD group pilot 
number, Voice Ma.3 group number, or Hunt 
300-10 
beue 1, January 1893