Vodavi Infinite Dvx I, Dvx Ii Hybrid Key Telephone Systems Installation Manual

							r 
i@&te DVX’andDVX’ 
Dj#d Key Telephone Systems CUSTO- DATA EASE PROGRAMMING 
Table 700-l Default Values [Cont‘d) 
1 FEATURE 
! Select Page B 
New Station Range (#&I 
DIG-DATE IN~~~RFA~~EuNIT~DDIU) 
BaudFtate 
Character Length 
Stop Bit 
Flexible Port Assignment Feature - Stations 
Local Number/Name Translation Table 
I ICLID FEATURES: 
Enable/Disable 
Name in Display 
Baud Rate 
Pot-t # 
*ACD GRCXI-P PROGRAMMING: 
ACD Groups (l-8) 
Alternate ACD 
Group 
ovemowAssignment 
Announcement Table(s) Entries 
; ACD Supervisor Pro-g 
: Select Page A 
: Select Page B 
ACD Groups (l-8) 
Select Page A 
Select Page B 
l ACD ‘TIMERS: 
RingTlmer 
MIT Timer 
Over Flow Timer 
Wrap-Up Tier 
No-Answer Recall Timer 
No-Answer Retry ‘kner 
UCD GROUP PROGRAMMING: 
UCD Groups (l-8) 
Alternate UCD Group 
owmow Assignment 
Announcement Table(s) Entries 
Select Page A 
Select Page B 
UCD Groups (l-8) 
Select Page A 
PROGRAM 
CODE 
Flash 51 
Flash 52 
Flash 55 
Flash 56 
Flash 60 
Page A 
Page B 
Flash61 
Flash 60 
Page A 
Page B 
When the LCD Soi33vare package is purchased separately, 
tne LJ 
sted 
ACD features. FIXXBU-ITON 
Button 19 
Button 20 
Button 1 
Button 2 
Button 3 
Buttons l-7 
3uttJms 1-4 
Button 1 ’ 
Button 2 
Button 3 
Button 4 
Buttons l-8 
Button 11 
Button 12 
Button 13 
Button 14 
Button 18 
Button 19 
Buttons l-8 
Button 18 
Button 19 
Button 1 
Button 2 
Button 3 
Button 4 
Button 5 
Button 6 
Buttons l-8 
Button 11 
Button 12 
Button 13 
Button 18 
Button 19 
Buttons l-8 
Button 18 9600 
8 characters 
1 stop bit 
Cards l-7 
Disabled 
2400 
Port #l 
None 
None 
None 
None 
None 
CD features are replaced with the  60 sec. 
60 sec. 
60 sec. 
04 sec. 
000 sec. 
30 sec. 
None 
None 
None 
None 
None  
						

							CUSTOMER DATA BASE PROC+RAhWIINCi [email protected] DVX’ and DVX” 
Mgital Key Telephone SJrstems 
Table 700-l Default Values (Cont’d) 
FEATURE 
Select Page B 
UCD TIMERS: 
Ring Timer 
MITmmer 
Over Flow Timer 
wrap-up Tirne.r 
, No-Answer Recall Timer 
No-Answer Retry Timer 
UCD RAN Am-rouncement Tables 
‘PC/ACD Event Trace 
Event Record 
Port # 
. VM GROUPPROGRAMMING: 
t VA4 Groups (l-8) 
AItcmate VM 
Group 
Leave Mail 
Table entry 
E i Retrieve Mail Table enny 
Station Assignments 
VM Leave/Retrieve Disconnect Tables 
VM ln-Band Digits 
VM ID on Incoming CO CalIs 
Allow Call Fomd to Voice Mail 
ALLOW/DENY & SPECIALTABLES: 
Allow Table A 
Deny Table A 
Allow Table B 
Deny Table B 
Special Table 1 
Special Table 2 
Special Table 3 
Special Table 4 
Area Code for Special Table 1 
Area Code for Special Table 2 
Area Code for Special Table 3 
Display Tables 
LCR PROGRAMMING: 
3-Digit 
Routing Table 
s-Digit Routing Table 
Exception Code Table 
Route List Table Buttons l-8 
Buttons 9 
Button 10 
Button 11 
Button 12 
Buttons l-8 None 
None 
None 
None 
None 
FIash 66 
Flash 67 
Button 1 Enabled 
Button 2 Disabled 
Flash 70 
Button 1 
Button 2 
Button 3 
Button 4 ’ 
Button 5 
Button 6 
Button 7 
Button 8 
Button 9 
Button 10 
Button 11 
Button 12 None 
None 
None 
None 1 ill Codes Allowed 
1 ill Codes Allowed 
1 ill Codes Avowed 
1 
ill Codes Allowed 
Flash 75 
Button 1 
Default 
Button 2 
None 
Button 3 
Button 4 
When the ACD Sofhvare package is 
purchased separately. the UCD features are replaced with tile 
sted ACD fmtura. PROGRAM 
CODE FLEXBUTTON 
Flash61 
Flash 62 
Flash 63 
Flash 65 Button 19 
Button 1 
Button 2 
I Button 3 
Button 4 
Button 5 
Button 6 
Button 1 
Button 2 
60 sec. 
60 sec. 
60 sec. 
04 sec. 
000 sec. 
300 sec. 
None 
L 
Disabled 
Port#l 
700-8 
Imme 
1. Januarp 1993  
						

							r 
irlfinite DVX’ and DVX’ 
D@ital Key Telephone Systems CUSTOMER DATA BASE F’ROGRAlHMlNG 
Takrle 700-l Default Values (Cont’d) 
FEATURE 
Insert/Delete TabIe 
Daily Start Time Table 
Week@ Schedule Table 
Route for 555-1212 
; INBMLJZE DATA BASE PARAMETERS: 
hit system Parameters 
hit CO Line Attributes 
Inft 
Station Atkibutes 
Init 
CO/Station Port Parameters 
Itit Exception Tables 
Init System Speed 
Inft I.ZR Tables 
hit Entire System and Reset 
Init ICIID Parameters 
Inft Directory Dfaling Tabfe 
h-it Hunt Group Parameters 
InitACD or UCD Group 
Parameters 
Init VM Group Parameters 
System Reset 
PRINT DATA BASE PARAMETERS: 
print System Parameters 
Print CO Line Attributes 
Fkint Station Athibutes 
Print CO/Station Port 
Parameters 
Prkrt Exception TabI- 
Print System Speed 
F%int U=R Tables 
print Entire Data Base 
Print ICLID Parametets 
Print Directory D&hug Table 
print Hunt Group Parameters 
Print ACD or UCD Group Parameters 
Print VIM Group Parameters 
AhcrtI%rlting 
DATME 7JPLOAD/DGWNLGAD 
Database Upload Routine 
Database Download Routine 
Nfien the ACD Software package is purchased I PROGRAM 
CODE 
Flash 80 
Button 1 
Button 2 
Button 3 
Button 4 
Button 5 
Button 6 
Button 7 
Button 8 
Button 9 
Button 10 
Button I1 
Button 12 
Button 13 
Button 20 
FIash 85 
Button 
1 
Bution 2 
Button 3 
Button 4 
Button 5 
Button 6 
Button 7 
Button 8 
Button 9 
Button 10 
Button 11 
Button 12 
Button 13 
Button 20 
Flash 86 
Button 1 
Button 2 
parateiy, the [CD features are  FLEXBUTTON 
Button 5 
Button 6 
Button 7 
Button 8 1 
f 
DEF*uLrTVALuE ( 
zplaced with the 
sted ACD features.  
						

							irtfinite DVX I and DV’X I1 
CUSTOMER DATA BASE PROGRhMlKING D&Sal Key Telephone systems 
TO enter the program mode: 
a. Press ON/OFF button. (optional) LED 
lights and intercom dial tone is heard. 
b. On the dial pad, press the asterisk (*I 
twice. 
C. On the dial pad. enter the digits I3lI21[2lISI 
(DBAMJ’. Confh-rnation tone is heard. 
l ‘This is a default setting, however may be 
changed after entering programming. 
d. The ON/OFF button LED is lit. The system 
is ready to program. 
Other telephones connected to the system con- 
tinue to function normally. 
700.3 PROGRAM MODE ENTRY (Data 
Terminal or PC) 
A data terminal connected to the RS-232C port 
on the CPB or remotely through the on-board 
modem can be used for databaseprogrammiq. 
When using a data terminal (ASCU or PC capa- 
ble of emulating an ASCII ted) on-site or 
locally, to program the System: 
aPress them keyonthe terminal. 
b.Enter the password (VODAVI], and press 
return again. Proper entry of the password 
will result in the ADM> prompt. Proceed 
with programming referring to Figure 700- 
1 for terminal characters that represent 
the keyset buttons. By entering a [?I from 
the terminal, a HELP screen wili appear. 
When entermg the system remotely via a data 
terminal. access to the on-board modem is ac- 
complished by accessing Port [ 1991 either 
through a dfrect ringing assignment or through 
DISA or by being transferred to 
Port [ 1991 by 
anyintemdstation. 
Proper entry of the password will result in the 
AD& prompt. Proceed with programmin re 
ferring to Figure 700-l for terminal cha$& 
that represent the keyset buttons. By entering 
a I?) from the terminal, a HELP screen will 
appear, similar to that shown in Figure 700- 1. 
Using the Remote Admix-~ Key DeCniffons follow 
the same steps and procedures to program the 
rnjinite Digital Key Telephone System when us- 
ing a terminal (as outlined in the following 
sections). 
700.4 
BEGINNING TO FROGti 
Ck~ce tie program mode has been entered via a 
dQW knnina~ or via an ASCII terminal, you 
=Y proceed with programming by: 
hdtialte hen? # -Qlmr.R&rtothei foliomtng ucction for inittalitatidn ; 
a. Press the FLASH button. 
b.Dial the two-digit program code for the 
desired data field. 
c. Enter customer data. 
d.To permanently store the entered data, 
press the HOLD button. A burst of one 
second confirmation tone should he heard. 
If an interrupted (error] tone is heard. re- 
enter the data starting with step a. 
e. Repeat from step a. until all data has been 
entered into memory. 
700.5 
VmON 
The system has been pre-$rogrammed with 
certain features which are called default data 
(Refer to Table 7OP1). These features are 
loaded into memory when the system is initial- 
ized. 
ill6tuiledorataitcrnytime.#l6datalmu6hus 
bell &xmuped. 
1 
Use the procedures below to return the system 
database to default values: 
a. Enter the pq$amming made. 
b. Press FLASH button and dial ISO]. 
c. Press the System Reset flexible button 
(Button #8). 
d. Press HOLD button to initiahze the system 
database to default values. Con&nation 
tone will be heard upon completion of the 
initializat.ion process. 
e. Repeat from step c. to return only parts of 
the database to default values using the 
following fJe.xiile buttons: 
m 
‘r-7 
mrul 
El mmulu 
” 8 E 
unTamE5 
El -. T ” 
700-10  
						

							infinite DVX ’ and DVX ’ 
digital Ety Telephone Systems 
CUSTOMER DATA EkASE PROG-G 
700.6 
CUSTOMER DATA WORKSBEETS 
Before any attempt at progmmming 
is made. it 
is strongly recommended that 
customer data 
worksheets be prepared (Refer to Appendix A). 
These worksheets should become part of the 
permanent record of customer progmmming. 
Refer to the following sections when preparing 
the worksheets. 
700.7 DATA BASE FIELDS 
The data fields are used to set system timers, 
determine central office line features and Key 
Telephone 
features. When entering CO line 
data and station data. be sure to enter the exact 
number of digits spe&ed. The data fields and 
features are further described in the folk&q 
sections. 
700.8 DATABASE UFLUAD/DOWNLCMD 
ROUTINE 
The Database Upload/Download database fez+ 
ture provides a maintenance facility which per- 
mits the user to download the database to a PC, 
when a software change is made or when the 
system needs to be Mtialized 
and re-pro- 
grammed. In addition, the routine w-ill facilitate 
the prog :,rg of a database on au in-house 
system which can be downloaded to 
a PC and 
then uploaded to 
a system in the field. After the 
system maintenance is completed. the Ble 
saved in the PC can then be uploaded to the 
system. 
mmi 
A 
Using the PC to ‘trpload/Download 
thru Rtmote 
Adlhli6trdi0n 
A Personal Computer must be connected 
totheRS-232CportontheDVX’MainKey 
* Sewice Board or on the DVX ’ System 
Centi Processor Board (CPB) can be used 
for database 
pragrammkg. 
When entering the system remotely via a 
Personal Computer. access to the on-board 
modem is accomplished by accessing Port 
I1991 either through a direct ringing as- 
signment or through DISA or by being 
transferred to Port 11991 by any internal 
station. 
1. Connect one end of an RS-232C Serial 
dAe from the RS-232C connector on the 
DVX I Main Key Service Board to the de- 
sk-d Comm Port on the PC. 
~n.nect one end of an RS-232C Serial cable from the RS-232C connector on the 
Central Processor Board of the DVX’” Sys- 
tem to the desired Comm Port on the Per- 
sonal Computer. 
2.Load a communication software package 
(i.e. Procomm) into the Personal Computer. 
Make the necessary changes to the follow- 
ing artas of the communications package. 
Save these permanent settings. 
lTFMSTOCHANCE 1 CHANGE i 
Parameters: /iJ * 
Item D: Character Pa&r@ 
0 
Item E: Line Pa&g ! 
0 
lsaue 1, Jzuluary 1993 
700-11  
						

							r 
CUSTOMER DATA BASE l’R0GRAMXING iqfinite DVX’andDVx” 
Wital Key Telephone Systems 
3. Press the iEmwl key on the PC. The followhxg 
display will be seen on the Personal Com- 
puter monitor. 
/ 
PMW PUSReady 
, 
1428 Digftnl Key-System Eng. Ucr. 2.8alS MTE: BBAJAZ IIIIE: 89:11:43 Mmi pr3ssuonD: 
 
4. Enter the password [VODAVIJ, and press 
the m key again. Proper entry of the 
password wiIl result in the ADM> prompt. 
Proceedwitbprogmmmingzf&ingtoF@- 
ure 7061 for terminal characters that 
represent the keyset buttons. By entering 
a (?I from the terminal, a HELP screen will 
appear. Refer to the previous screen cap- 
ture 
and enter the information shown. 
S-Enter the information on the foIlowing 
StlreenCapture. 
/ 
PRDam PLUS rkndy? . 
iuB DigItal Key-Sgsta Erg. Ikr. z.eaf5 DME: e8/14/92 TIME: 1*:17:12 
MtER FSSJORD: 
6. Press the&J key after entering the above 
information. Press the a + m keys. This 
wiII bring up the log 
screen on the PC 
monitor. Enter a path for the database fl.le 
* to be sent to or press m and the database 
file wiIl be sent to the destination shown in 
the communications package default set- 7. On the PC, press the m key to begin the 
downloading routine. Con&nation tone 
will be heard when the database is com- 
pletely downloaded. 
B.OnthePC,pressthe~+~keysagainto 
turn the log fde off. 
The download ftie will contain a series of ASCII 
strings which will contain a checksum at the 
end of the string. The checksum will be verified 
when the system receives the string back. An 
error in the checksum will result in rejection of 
the string. In addition an error message will be 
sent to the PC when a sMng fs received with an 
error. When transmission of the download file 
is complete, a confumation tone will be heard. 
The following is a list of strings and the order 
that they wilI received in: 
700-12 hue 1. January 1893  
						

							iqfinite DVX’andDVX” 
DIgital Eey Telephone Sy~tCrn~ 
CUSTOIHD~ DATA BASE PROG-G 
29. I SYSTEM SPEED BIN 1 
; 
30. 1 STA-SPEED-BIN (station 100 thru ’ 
I 
I 155) 
1 31. 1 SPEED-DIR (directory entrv) 
i 32. 1 ICLID_TRANS_TABLE (trans table 1 
1 r entrv) 
I 33. i ICLID 7JAC TABLE (uac table entrY) 
134. i SPECIAL TABLE 
I 35. i PORT TO STATION 
i 36. t POKF l-0 co LINE 
i 37. 1 STATUS FUZQUEST 
38. 1 END~OFJ’ILE 
Forward and backward compatibility will be 
maintamed, If the fiIe being uploaded from the 
PC contains less information in a string then is 
required by the system database, the system 
will maintah default information in the area 
not covered by the string If the file being 
uploaded from the PC contains more informa- 
tion in a sW.ng than Is required by the system 
database, the system will ignore the additional 
information. 
To upload a database file: 
1. On the PC, enter the fallowing information 
after the fbst ADM> rxompt. Then press 
f PtEmnll PLllS Ready? I 
I 14zB Digital lky-*ta 
Eng. ucr. 2.ealS mm: 88/14&z IIil!c 16:if:Bt 
MIEA PRssyofID: 
1  i 
1 
2. On the PC. press the m + [C 1 keys to clear 
the screen, Press the &iiJ key to bring up 
the upload screen. Enter an “A” to set the 
upload as an ASCII upload Ale. 
3.This will bring up the ASCII upload file 
screen on the PC monitor. 
+ Upload Pmtaols )- 
4. Enter the path for the Ale to be uploaded to 
the system and press the m key. The file 
will now be uploaded to the system. Con- 
firmation tone will be beard at the comple- 
tion of the upload routine. If the g key 
was pressed during the download routine 
without a fIlename entered, the default file- 
name wiIl be: PCPLWX,OG. 
/ 
, \. 
MmlPRDGAfY(tlD 
admhl 
exiting rdmin. *. 
t 
DfIlZ: oB/1%CtZ TIRE: 16:24:53 ! 
uttiag WiintcMn uttlr~. . . I 
I 
. I 
S-After the Ale is uploaded to the system, the 
ADIbb prompt wiIl be returned to the PC 
monitor. Enter an ‘W at the prompt and 
press the m key. 
6-k the PC, press the q + [Xj keys. Press 
the s key to exit Procomm and return to 
the DOS prompt 
Issue 1. January 1983 700-13  
						

							r 
&jWfe DVX’andDVXn 
[email protected] Key Telephone 
Systems SYSTEM PARABEXERS PRCIGRABBMING 
SECTION 710 
SYSTEM PARAME TERS PROGRAMMING 
Profgamdng steps Description 
If the system is in the programming mode, 
continue using the program codes. Ifstarting to 
program here, 
enter the programming mode. 
Refer to Sec. 700.2 , Fk-ogram Mode Entry (Key 
Station). 
If any System Tpmers are to be changed: 
l.I?t-ess FLASH and dial [Ol]. The following 
message is shown on tie display phone: This section describes the procedures and 
steps necessary to program system timers. 
The buttons on the digital terminal are defined 
as shown below when entering the System Tim- 
ers progmmmirq. 
DEFAULT VALUE 
.UIYY.& “VYY BUN 1 
r-1 “Jsn 
(after ix-lltializinp) 
I SYSTEM TlMERS: 
! FLASH 01 
1 
I System Hold Recall 
060 seconds 
2 
Exclusive Hold Recall 
180 seconds 
16 
I SMDR Call Qualification Timer 
30 seconds 
17 1 Auto CaIl Back Timer 
00 seconds [disabled) 
Issue 1. January 
1993 710-l  
						

							r 
in@nite DVX’ and DVX u 
D@itaI Key Telephone Systems 
SYSTEM TIMERS (Cont’d) 
A System Hold Recall Timer 
RotTanning Steps 
If this timer is to be changed: 
1. Press the SYSI’EM HOLD RECALL TIMER 
flexible button (Button #I). The following 
message is shown on the display phone: 
2. Enter a three-digit timer value on tile dial 
pad which corresponds to 001-300 sec- 
onds. 
3. Press the HOLD button to save the entry. 
Confirmation tone is heard and the display 
will now update. 
B. Erclusive Hold Recall Timer 
ProgI ’ g steps 
If this timer is to be changed: 
1. Press the EXCLUSIVE HOLD RECALL 
TIMER flexible button (Button #Z). The fol- 
lowing message is shown on the display 
phone: 
2. Enter a three-digit timer value on the dial 
pad which corresponds to 001-300 sec- 
onds. 
3.Press the HOLD button to save the entry. 
Confirmation tone is heard and the display 
W now update. Description 
This timtzr determines the amount of time be- 
fore a call placed on System Hold wilJ recall the 
station placrng the hold. If unanswered by that 
station. the calI will recall the attendant.. 
Dcfaulk By default, the System Hold Recall 
T’imer is set for 60 seconds and is variable from 
001 to 300 seconds. 
An entq of000 will disable the timer and there 
willbenorecall. 
Related Pro-: Refer to Sec. 710.2, 
Hold Preference for selecting System Hold Pref- 
erence; Refer to Sec. 710.3. Attendant Station 
Assignment for assigning the Attendant(s) to 
receive recalls. 
Description 
This timer d&e-es the amount of tfme be- 
fore a catf placed on Ekclustve Hold retells the 
station piacing the Hold:lfunanswered by that 
station, the cd recalls the attendant. 
DeEault: E3y default. the Exclusive Hold Recall 
Time& setfor 180 seconds and is variable from 
00 1 to 300 seconds. 
An entry of 000 will disable the timer and there 
Willben0X-C!C~. 
Related 
Progrnlnuniu~: 
Refer to Sec. 710.2, 
Hold Preference for selecting Exclusive Hold 
Preference: Refer to Sec. 710.3, Attendant 
Station Assignment for assigning the Atten- 
dant(s) to receive recalls. 
710-Z 
Lmlt 1. Jan- 1993  
						

							irifinrte VVX’andDVXn 
mtal I.&y Telephone Systems SYSTEM PARAMEXERS PROGRAMMING 
SYSTEM TIMERS [Cont’d) 
C. Attendant Recall Timer 
Progr-g steps Description 
If tMs timer is to be changed: 
I. Press the ATTENDANT RECALL TIMER 
flexible button (But-ton #3). The following 
message is shown on the display phone: This timer determines the amount of time a 
recalling calJ will ring at the attendant station(s) 
before the system will release the hne. 
When a CO Line recalls to the Attendant station 
andisstillu 
mnswered. the system will release 
the line at the expfration of this timer and 
automatically place the ltne back to an 
idle 
CondSon. i AlWB BEW IllrlEB inaB 
Ill 
2.Enter a two-digit timer value on the dial 
pad which corresponds to 00-60 minutes. 
3. Press the HOLD button to save the entry. 
Confirmation tone is heard and the display 
will now update. 
D. lkansfcrRccaUTiu~cr 
Prow steps 
If this timer is to be changed: 
1.FresstbeTFUNSFERRECALL’ITMERflex- 
ibfe button (Button #4). The 
following mes- 
sage is shown on the display phone: 
2. Enter a three-dgit tfmer value on the dial 
pad which corresponds to 001500 sec- 
onds. 
3. Press the HOLD button to save the entry. 
Conf.&mation tone is heard and the d&play 
wiII now update. 
Defiault: By default, the Attendant RecallTimer 
is set for 1 minute and is variable from 00 to 60 
minutes. 
An entry of 00 will cause qe AttendantIs) to ring 
unti answered. 
R&ted Prow Refer to Sec. 710.3. 
Attendant Station’A&gn.ment: Refer to Sec. 
710.1. System ‘Ihers for the System Hold Re- 
call 
Timer, Exclusfve Hold Recall Timer. Call 
Park Recall Timer. and Transfer Recall Timer. 
Refer to Sec. 720 , CO I&e Programming for 
Loop Supervision progmmming. 
Description 
This thner determines the amount of time a 
transferred call rings, at the station reteWing 
the transfer before it recalls the station making 
the transfer. If 
unanswered by that station, the 
call recalls the attendant. 
Default: By default, the Transfer Recall Timer 
is set for 45 seconds and is v-a&Me f?om 001 
to 300 seconds. 
A 000 entry dfsables the timer and there will 
be 
no recall. 
Related Pmgnunmhg: Refer to Sec. 710.3, 
Attendant Station Assfgnmcnt forassignmgthe 
Attendant(s) to receive recalls. 
Issue 1. January 1993 
710-3