Vodavi Infinite Dvx I, Dvx Ii Hybrid Key Telephone Systems Installation Manual

							@finite DVXrandDVXn 
Digital Key Telephone Systems 
ATTENDANT FEATURE OPERATION 
MethodTwo: 
This method may be used to enter names that 
will be associated to the Local Number/Name 
Translation Table only. 
To Select a diiierent entry in the Directory List: 
a. Press the HOLD button, 
b.Enter the three-digit enlry number (OOO- 
099 for DVX I System, 000-199 for DVX ’ 
System) on the dial pad and press the 
SPEED button, 
%il [*ii to scroll up (next entq) through the 
list, 
zial I#) to scroll down (previous entry) 
through the list. 
To enter a name along with 
a local n~m- 
her/name translation table number: 
1. Press the TRANS button. 
Z.Dial the three-digit local number/name 
translation table number (300-499) that 
represents the desired telephone number. 
To Enter or Change the current name shown on 
the display: 
1, Press the MUTJ3 button. 
Z.Then enter the name (up to 24-characters 
may be entered) by using keys on the dial 
pad as follows: The displav will update as 
thename is entered. - - 
A=21 
B=22 
C=23 
D=31 
E =32 
F=33 
G =41 
H =42 
I=43 
3 =51 
K =52 
L&33 M=61 
N =62 
0 =63 
P=71 
Q =74 
R=72 
s =73 
T=81 
u =82 
v =83 
w=91 
X =92 
Y =93 
Z=94 1 =l# 
2 =2# 
3=3# 
4=4#/ 
5=5# 
6=6# 
7 =7# 
8=8# 
9 =9# 
O=O# 
Space =I1 
: =12 
- =13 
’ =14 
J * =01 
, =02 
7 =03 
/=04 
1 =‘l 
$ =*2 
Oh =*3 
& =*4 
* =‘# 
(=#l 
) =#2 
f =#3 
= =#4 
# =## 
3.Press the SPEED button when finished. 
Confirmation tone wiU be heard. This method may be used to enter names that 
will be associated to a system speed dial bin 
04Y* 
To enter a name along with a system speed diaI 
number: 
1. Press the SPEED button once. 
2. Press a desired outside line key 
or 
Press the SPEED button a second time to 
have an outside line selected automat- 
ically. 
3. Dial the system speed dial bin location (20 
to 99). 
4. Dial the telephone number (including spe- 
clal ch;lracte~~TRANS, HOLD and FLASH). 
5. Press the SPEED button to store the teIe- 
phone number. 
To enter a name: 
1. Press the MUTE bution. 
2. Enter the name (up to 24 characters may 
be entered) by using keys on the dial pad 
as foIlows: 
A=21 
B =22 
c=23 
D=31 
E =32 
F -33 
G-41 
H =42 
I=43 
J =51 
K =52 
L=53 M =61 
N =62 
0=63 
P=71 
Q =?4 
R =72 
s =73 
T=81 
u =82 
v -83 
w=9x 
x =92 
Y =93 
Z=94 1 =I# 
2 =2# 
3 =3# 
4=4# 
5 =5# 
6 =6# 
7 =7# 
8 =8# 
9 =9# 
0 =O# 
space =11 
: =12 
- =13 
’ =14 = =Ol 
* =02 
?=03 
/=04 
;z:; 
96 =*3 
& =‘4 
l =‘# 
(=#l 
) =#2 
+ =#3 
= =#4 
# =## 
3.Press the SPEED button when fInished. 
Con&-m&ion tone wiU be heard and the 
display wflI update. 
~uc1,Jan~1993 
420-13  
						

							iqftnite DVX ’ and DVX ’ 
DWtal Key Telephone Systems 
4. 
Either hang up to end programming or 
begin at step ‘2” to program another Sys- 
tem Speed Dial bin/Name combination. 
420.18 NIGHT SERVICE 
a-Any designated attendant can place the 
system into Night Service by pressing the 
pre-programmed Night Service button 
{DND) or by dialing IS041. 
b. Pressing the pre-programmed Night Serv- 
ice button again removes the system from 
Night Service. 
420.20 OFF HOOK VOICE OVER [OHVO) 
This feature allows users, o&hook on a call (CO 
or Intercom). to receive a voice annaunccment 
through the handset receiver without inter- 
rupting the existjng call. The Voice Over is 
muted so as not to “override” or “drown” 
out the 
existing conversation. The overridden party 
may then respond to the calling party using 
CAMP-ON procedures to talk to the calling 
par& or may use Silent Text 
Messaging to re- 
spond to the calling party via LCD Displays. 
Placing an Off-Hook Voice Over (OHVO) caU: 
a. When an OHVO station calls. a busy OHVO 
station. and busy tone is received, the call- 
ing OHVO station can dial tbe OHVO code 
[SZS] on the dial pad. 
&ss a pre-programmed* OHVO button to 
initiate an OHVO announcement. The 
HOD button LED will flash at the called 
oHvo station. 
b. Both OI-WO 
stations w-ill receive a one-beep 
B tone. The station receiving the 
OHIO call must be off-hook and in the 
?-IF mode, and then the calling OHVO 
party may begin the voice announcement 
- to the called OHVO par&. Thecalled OHVO 
station’s exisfing conversation will not be 
interrupted and the voice over an- 
nouncement will not ‘drowned” out the 
existing conversation. The calling OHVO 
station will not be connected to or other- 
wise be able to hear the called station’s 
conversation (the connection will only al- 
low the calling station to transmit to the 
called stationl. Responding to an OK-Hook Voice Over (OHVO): 
After receiving an OHVO announcement, two 
options are available 
to respond to the calling 
party: 
l.Tbe called OHVO station may respond to 
the calling OHVO station by using the 
Camp-On feature. The called OHVO sta- 
tion presses the flashing HOLD button to 
consult with the calling station. The exist- 
ing call (CO line) goes on Exclusive Hold 
automat&&y. This method. then follows 
Camp-On procedures and operation. 
2. The called station may respond to the call- 
ing station by using the Silent Text Mes- 
saging (this feature is only available 
to 
digital key terminals, and the called station 
must be a digital display terminal.) The 
called OHVO station may press pre-pro- 
grammed 
Message button to respond to the 
voice 
over announcement without being 
released from the current call. (i.e. by 
pressing a flex button pre-programmed 
for. 
the message “IN MEETING”), the calling 
station TKul receive this message on the 
calling station’s U3D display. 
Ifmecaui8anln- 
ca.l&th.ein~ 
calrwill be dripped and an+llruwm~d wiLibeestnbli.sh&ktwenthta4Z&gamd 
ca&d8tationc ‘. 
Conditions 
l The station receiving the OHVO call 
MUST be off-hook and in the “FfF mode. 
l The calhg (originating) station and re- 
ceiving station must be OHVO digital 
terminals. 
l when the dialed station responds vh 
Camp-On all conditions and options 
available to Camp-On apply [refer to the 
feature description for Camp-On). 
l OHIO may be used to nof@ the called 
party of a transf&-red call (CO Line or 
Intercoms by announcing the call. then 
releasing to complete the t3xnsfer. When 
this occurs, the receiving station does 
not need to respond to the OHVO. 
l WbcnacallislransferredvfaOHVO,the 
recetving station will not receive muted 
ringtig after the transfer is complete. 
9 Any messages including “CANNED”. 
‘CUSTOM”. or ‘SILENTRESPONSE” text 
messaging may be used to respond to an 
OHVO call. The message will appear on 
the calling station and called station 
LCD displays. 
420-14 
bsue 1, Jamxary 1993  
						

							imite DVX ’ and DVX II 
D&itni Key Telephone Systems 
ATTENDANT FEAT’ORE OPERATION 
l If the calling station is a non-LCD term& 
nal, the called station will receive en-or 
tone when responding via text messag- 
ing. 
l The called station may press a flex but- 
ton programmed as a TIM: Message but- 
ton, [633#+XXI. This flex button may 
then be pressed to respond to the caUng 
station. MMF’ digits wiIl not be heard by 
either party. 
l The receiving station must be pro- 
grammed to anow OHVO calls. 
l When silent messaging is used to te- 
spond to an OHVO call, the existing call 
on the called station will not be discon- 
nected, while the messages are being 
sent to the calling station. 
0 The calhgstation of an OHVO call must 
re.rnain off-hook to receive silent mes- 
sages. The calling station’s voice tram+ 
mit wilI remain connected to the called 
station and may respond verbally to the 
text messages. The OHVO caIl ends 
when the calling station goes on-hook. 
l If the receiving station is on-hook in 
speakerphone mode and a calling party 
initiates OHVO. the receiving station- 
receive a Camp-On warning tone and 
normal Camp-On procedures are fol- 
lowed. 
l The c&led station may send (multiple 
messages) and even after sending a mes- 
sage, may press the Camp-On button to 
talk to the calling station. Each time a 
message is sent., the splash tone will be 
heard and both displays will be updated. 
’ LED’s will follow Camp-On LED lampfng 
sequences. 
Each station can be Programmed to allow re- 
ceiving OHVO calls as part of Station Program- 
ming. Each station may be programmed for 
OHVO in one of two ways. as follows: 
- OHVO disallowed (may not receive 
OH-v0 cans}. 
- May receive OHVO calls. 
420.21 SETTING SYSTEM TIME AND 
DATE 
Must be set by the first programmed attendant, 
a. Dial (6921 on the dial pad. Con&nation 
tone is heard. 
b. Enter date and time as follows: YYMWIDDHHMM 
YY=year 00-99 
MM = month 01-12 
DD = day 01-31 
HH = hour 00-23 
MM=minute 00-59 
When the correct number of digits are entered, 
co&&nation tone wilI be heard and the display 
will update. 
420.22 STORING SYSTEM SPEED NUM- 
BERS 
System Speed numbers must be entered by the 
first programmed attendant. lf no attendant is 
speciikl. enter at Station 100. 
a. Press SPEED once, then press a desired 
outside line key or sqect an outside line 
automatically by pressing the SPEED but- 
ton a second time. 
b. Dial the System speed bin location (20 to 
99). 
c. Dial telephone number. 
d. Press the SPEED button. 
e. Hang up. 
- PressingtheTRANSbuttonduringnum- 
ber entry initiates a Pulse-To-Tone 
switchover. Pressing the HOLD button 
during number entxy inserts a Pause. 
Pressing the FLASH key inserts a Flash 
into the speed number. 
- Pressing the TRANS button as the first 
enby in the speed bin inserts a no-dis- 
play character causing the numbers 
stored in the bin not to appear on the 
Di@tlTerm~& display when the bin 
is accessed. 
Speed Bin numbers 60-99 are NOT monitored 
by Toll Restriction. 
420.23 TEXT ~~EBSAGIIUG (Siitnt Rt- 
sP=el 
This a feature allows a station user to use text 
messages to respond to a caller that has either 
Camped-On or has used the Off-Hook Voice 
Over feature to alert a busy station user of a 
waiting call or message. The “camped-on” sta- 
tion may respond to the caller via the canned, 
custom. and silent response text &CD) mes- 
sages. The text messages appear on the calling 
par& LCD Display. 
While receiving a Camp-On. or OHVO call: 
a. The called partymaypress a flexible button 
programmed for message access, then dial 
the two digit message code (or press a 
pre-programmed flex button for a particu- 
bmlt 1, January 1993 
420-15  
						

							i#@J&e Dm’andDVX” 
D&iti Key Telephone Systems 
lar message). Example : I6331 + 1381 means 
that a telephone calling the station will 
receive the message WHO IS IT?“. 
me additional messages [with their codes) 
listed below can also be sent as a text response: 
j 31 1 IWILLTAKECALL 
:  i 32 1 TAKE MESSAGE  33 
TRANSFER l-0 SECRETARY 
1 
34 
35 
36 
37 
38 
39 
40 
41 
42 
43 
44 
45 
46 
47 
48 
49 
50 
51 
t 
PUTCALL ON HOLD 
CALL, BACK 
ONE MOMENTPLEASE 
I WILL CALL BACK 
wHOISlT7 
IS IT LONG DISTANCE? 
IS IT PEXSOIWL? 
IS ITAN EMERGENCY? 
IS IT Ih@ORTANT? 
fS IT URGENT? 
SEND CALL ‘I’0 VOICE MAIL 
PARK CALL 
OUT OF OFFICE 
PUT CALL THROUGH 
I AM BUSY 
O.K. 
NO 
L 
Conciitions: 
l If the station receiving the text message 
response was doing a camp-on he will 
first receive a short burst of tone on the 
speaker. then the display wilI show the 
message that has been activated by the 
called station. 
l If the station receiving the text message 
response is on an OHVO calL no tone wiIl 
be received. 
l AIlcannedand custommessagesmaybe 
used to respond to a calling party. 
l Text response messages will automat- 
ically clearwhen the eaIIing station (sta- 
tion receiving the messages) goes 
on-hook. 
l A station can receive only one message 
at a time. 
l Text messages may be chained (i.e. mul- 
tiple messages sent to one caller). 
l ‘kxt message responses may only be 
activated by key 
stations and the receiv- 
bg station must lx a Digital Display 
telephone. 0 The text message responses wiII appear 
on both the caIling station and the called 
station (station activating) text re- 
sponses) LCD displays. 
l If the calliug station is a non-LCD termi- 
nal, the called station will receive error 
tone when responding via text messag- 
ing. 
l The called station may press a flex but- 
ton programmed as a Text Message but- 
ton, (633#+XXj, This flex button may 
then be pressed to respond to the caIling 
station. DTMF digits will not be heard by 
either Party. 
l When silent messaging is used to re- 
spond to a call., the gxisting call of the 
called station wiIl not be disconnected 
while the messages are being sent to the 
calling station. 
l The calling station must remain off-hook 
to receive silent messages. 
l If the &led station responds with a text 
message, the textmessage will appear on 
the ED. 
0 LED’s will follow that of the CAMP-ON or 
OHVO. 
l Each Inditidud message may be pro- 
grammed onto a fIexibIe button includ- 
ing a flex button on a DSS/BLF console. 
The -calling sCation nuut be a 
dig&al dit@~W@toneandthewUed- 
mistb8aksgseL 
ATTENDANT with DSS/DIs FEATURES 
The attendant console may be programmed in 
one of five different ways. Therefore. you may 
not have all of the features listed below on your 
console. Refer to See 320.13 for a description of 
each map. 
420.24 
ATTENDANT TRANSFER SEARCH 
When attempting to locate a party: 
a. Press a station button to signal that sta- 
tion. If the party is not located. press an- 
other station button to continue the 
SS3dl. 
420.25 fLMXNGAN OTJTSIDE GAIL 
&Itolllatic Line selectioxl) 
a. Press outside line button. ON/OFF button 
LED will light and dial tone will be heard. 
b. Dial desired party. 
420-16 
Issue 1. January 1983  
						

							@@d&e DVX’andDVXn 
Dwa 3ey Telephone 8y8textIs ATTENDANT FEATURE OI’ER&‘MON 
c. When called party answers, lift handset to 
converse or use speakerphone 
420.26 CALLI’= 
While connected to an outside line: 
a. Press programmed CALL PARK button. 
The caller is put on Exclusive hold. 
b.At this time, you can page or call another 
internal station. 
c. When the party you calIed responds, an- 
nounce the call park location and replace 
handset. 
420.27 DO NOT DISTURB INDICATION 
The associated station button wiIl flash at a 
medium rate to indicate that station is In Do 
Not Disturb. 
420.28 
RETREWNG A PARgeD CALL 
a. Lift handset or press ON/OFF button. 
b.Dial I#] on the dial pad. 
c. Dial the parking location (220 to 227) 
where the call was parked. 
420.20 CALL TRANSFER 
Outside lines can be transferred from one 
phone to another within the system. The &ITJS- 
fer can be either screened (announced) or un- 
screened to either an idle or busy station. 
Bcrccned Transfer: 
While connected to an outside line: 
a.Press station button where call is to be 
transferred lif programmed on your tele- 
phone). 
or 
pressTRANS button and dial station num- 
ber (loo to 155). 
b.The c&led extension signals according to 
the intercom signal switch position. 
c. When that extension answers. announce 
the tifer. 
d. Hang up to complete transfer. 
Unscreened Transfer: 
When the called extension begfns to signal, 
hanguptotransferthe&l(Recalltimerstarts)). 
Transfer Search: 
When attempting to locate a pa& 
a. Press a 
station key to signal a station. 
b.If the party is not located, press another 
station key to continue the search. If the party is not located: 
c. Press another station button to co&me 
the search. 
d. When the caLled party answers, hang up to 
complete the transfer. 
420.30 CAMP-ON 
While connected to an outside line: 
a. Press desired station button. 
b. When busy tone is heard, press CAMP-ON 
button. 
c. Replace handset, access another CO Line 
or press RELEASE button (ifyou have one). 
420.51 
FIJCXIBIE BUTTON FROGRAM- 
MING 
a. Press SPEED button &ice. 
b.Press FLEX button to be programmed (it 
must be programmed In database as a 
flexible button). 
c. Dii desired code (Refer to Table 4-00-2 Flex 
Button Programming Codes). 
420.32 
MEET ME PAGE 
To request another party meet you on a page: 
a. Dfal the desired two-digit paging code 
or 
press pre-progxammed* flex button. 
b. Request that party meet you on the page. 
c. Do not hang up: wait for the requested 
party to answer. 
Answering a Meet 
Me Page 
a. Go to the nearest telephone and dial 177) 
onthedialpad. 
b.You will be connected to the party that 
paged you. 
*Refer to Sec. 400.37. Flexible Button 
Assignment. 
420.33 
PAGING 
A. Extemalpagiag 
1. Dial the two-or three-digit External paging 
code. Wait for page warning tone. 
76 [Ol= Ekternal All Call (Zones l-7) 
76 [I)=ExternalZone 1 
76 I21 = External Zone 2 
76 !31= External Zone 3 
76 (41= External Zone 4 
76 15]= External Zone 5 
76 IS] = Extermd Zone 6 
76 [7] = External Zone 7 
Issue 1, January 1989 
42CL17 
L  
						

							2. Speak in normal tone of voice to deliver 
message. 
stations off-hook or in DND will not hear the 
internal page announcement. 
3. Deliver page ~II normal tone of voice. 
4. Replace 
handset to terminate page an- 
nouncement. 
B. InternalPaging 
Stations off-hook or in DND will not reeefve the 
page announcement. 
1. Press the pre-progrred’ PAGE button, 
or dial one of the following codes: 
7O=AllCall-lntemal&Extemal 
71= Internal Zone 1 
72= Internal Zone 2 
73= Internal Zone 3 
74= Internal Zone 4 
75= Internal AU Call 
76[0]= Exkmal All Call [All Ext Zones) 
76(zJ= External Zone (2=1-7) 
2.Speak in 
normal tone of voice to deliver 
message. 
3.Replace handset to terminate page an- 
nouncement, 
c. All CallPaging lrnternal/Extcmal) 
1. Dial I701 on the dial pad, 
or 
press the pre-programmed* PAGE button. 
2. Speak in normal tone of voice to deliver 
message. 
S.Replace handset to terminate page an- 
nouncement. 
*Refer to Sec. 400.37. Flexible Button 
Assignment. 
420.34 RELEASE BW’TON 
All DSS/DLS maps contain a Release button 
that may be pressed to disconnect or terminate 
an intercom call, transfer sequence, page an- 
nouncement or CO call. 
. 
420-18 
Ifmu 1. Jannary 19%  
						

							iqjintieDVXTandDVX’ 
Digital Eey Telephone Systems LCD 
D1SPIa.K~ 
490.1 LCD DISPLAYS 
The display is arranged into an upper and lower 
field. ‘Zhe upper field displays the current activ- 
ity of tie telephone. The lower field is divided 
into two sections. The left section of the lower 
field displays the date.speed bin number, con- 
netted intercom station or outside line number. The right section of the lower field dispkys the 
current time or elapsed time on an outside call. 
The following Table shows what will appear on 
the LCD displays based on the function per- 
formed. 
Table 430-1 
Liquid Cqwtal Displays [LCD] 
FUNCTION 
CALLING STA3OWS DISPLAY CALLED STATION’S DISPLAY 
I I 
Idle Station 
qyii?TJ! ! 
ManuaIIy Dialing 
outgoing CaIIs 
piiiezq 
Recalling Line 
from Hold ,a1 
Recalling Line piii=q 
from Another Station 
31 
Connected to an 
Incoming CO Line 
p=iq  
						

							LCD DISPLa’ i@nite DVX ’ 
and DVX * 
Digital Xey Telephone Systems 
Table 
430-l LCD Displays (Co&d) 
FUNCTION 
I CALLINGSTATION’SDISPi.AY I 
I I 
I CALL TO STA XXX 
I 
ckmp-on 
Conference 
IntemalPage 
Exttzrnal 
Page 
AllCaUPage 
I 
Meet MePage 
MMhlD/W HH:MMam 
I 
1 
CALL TO ..(name).. 
MNUDD/YY 
HH:MM 81tl 
CONFERENCE 
I MWWW HH:MMam 1 
AU 
CALL PAGE 
I MMiDDPP( .HH:Mhl am 
CALL FROM XXX 
MkVDD/YY 
HH:MM am 
CALLJ3DSTAnONSDISPLAY 
I 
I I I 
I CAMP-ON BY STA XXX 
I MIWDD/W HH:MM am 
I 
CAMF-ON BY ..(name).. 
MM/DDlYY HH:MM am 
CONFER’IENCE 
MMIDDIYY HH:MM 
8m 
I PAGE FROM STA XXX 
I 
I MNyDDlW -HH:MM am f 
PAGE FROM ..(name}).. 
MWUDDlYY HH:MM am 
I PAGE FROM STA XXX 
I 
I MMlDDm HH:MM am 1 
PAGE FROM XXX 
MMfDDIYY HH:MM am 
.CALLTOXXX 
MMIDDIYY .HH:MM 
am 
430-2 
lsaue 1, Jall~ 1093  
						

							LCD DISPLAYS 
Station Call Forward 
(originating Station) 
(Name in Display) 
Station No-Answer 
Call Forward 
(or@nating Station) 
X&ion Busy/No-Answe 
CaIl Forward 
(originating Station) 
Station Busy 
CalI Forward 
Or@inating Station) 
Forwarded Call 
Phne in Display) 
Table 43&l LCD Display8 (Co&d) 
CALLING STATIONS DISPLAY 
FURWARDEDfO 8-I-A XXX 
MJk#DD/YY HH:MM am 
I 
NOANSFWDTOSTAXXX 
MMlDD/YY HH:MM am 
1 NO ANS FWDfo .&tame).. 1 
I MMlDD/YY HH:MMam 1 
BUSY FWD To ..(name).. 
MM/DD/YY .HH:MM am 
VIA STA Xxx CALLED STA’IIONS DISPLAY 1 
. 
I CALL FROM STA XXX 
I 
I VIASTAXXX HH:MMarn 1 
CALL FROM .&tame).. 
VIASTAXXX HH:MM am 
188lxc 1, January 1993 430-3  
						

							LCD DISPLAYS 
iqfMtenVX’an.dDVxn 
Digital Key Telephone Sgstcm~ 
Table 430-l LCD I3isplays &ont-d) 
FUNCTION 
Forwarded Intercom Call 
’ Station Forwarding 
to a Voice Mail Group 
i 
(Station Idle) 
* Station Forwarding 
to an ACD or TJCD 
Group(Station Idle) 
I Preset Forward 
Station calling a 
Station Forwarded to 
a Voice Mail Group 
II 
1’ 
I 
- 
1 
[ 
1 
[ 
- 
[ 
[ [ 
CAU TO STA XXX PICKED UP 
BY STA XXX 
HH:MM am 
Exch~~ive Hold LINE Xx  FORWARDED TO STA Xxx 
VIASTAXXX HH:MM am 
FORWARDED TO VOICE MAIL 
MM/DD/yy HH:MM 
am 
FORWARDED TO ACD 55X 
Mhd/DDlYY HH:MM am 
FORWARDED TO VOlCE MAIL 1 
VIASTAXXX HH:hlM 
am 1 
LfNE HOLDING 
HH:hIMam 1 CALLED STATIONS DISPLAY 
I 
/I ( 
I 
FORWARD RfNG 
LINE XX HH:MM ttm 
I 
I 
FORWARDED TO VOtCE MAIL 
MM/DDMv 
-HH:MM am 
CALL TO STA XXX 
I.-FFIOMSTAXXX HH:MMam 
TRANSFER FROM STA XXX 
.UNE XX 
HH:MM am 
I 
4304 
Issue 1, Januarp 1993