Amanda Telephone Switches Instructions Manual

							Chapter 12: Programming the Toshiba DK Series 123
dl_prefix            # What to dial BEFORE dialing the User ID extension  :
dl_suffix H          # What to dial AFTER dialing the User ID extension   :
dl_init              # What to dial when the system first starts up       :
dl_stop              # What to dial when the system performs a shutdown   :
dl_pickup            # What to dial when a port goes off-hook             :
dl_conference        # What to dial to create/record a conference call    :
integration 10 ‘91rr’
integration 10 ‘91rrr’
integration 10 ‘92ee’
integration 10 ‘92eee’
integration 10 ‘92e’
integration 10 ‘92e#’
This file contains the following lines for the Toshiba DK-16:
Toshiba DK-16
####################################################
# Toshiba DK-16                                   #
####################################################
dl_dtwait F-         # Dial code to put a caller on transfer hold         :
dl_ndtret F-         # Dial code to use when there is no transfer dialtone:
dl_rnaret F-         # Dial code to return to caller after Ring No Answer :
dl_bsyret F-         # Dial code to return to caller when there is a Busy :
dl_hupret F-         # Dial code to use after a call screening reject     :
dl_connect H         # Dial code to connect the caller to the extension   :
tmo_dtwait 4         # Number of seconds to wait for dialtone detection   :
flashtm 55           # Number of 1/100 seconds to use for Flash time      :
dt_answer            # Which DTMF tone to listen to for answer detection  :
dt_hangup D          # Which DTMF tone to listen to for hangup detection  :
dl_prefix            # What to dial BEFORE dialing the User ID extension  :
dl_suffix H          # What to dial AFTER dialing the User ID extension   :
dl_init              # What to dial when the system first starts up       :
dl_stop              # What to dial when the system performs a shutdown   :
dl_pickup            # What to dial when a port goes off-hook             :
dl_conference        # What to dial to create/record a conference call    :
integration 10 ‘91rr’
integration 10 ‘91rrr’
integration 10 ‘92ee’
integration 10 ‘92eee’
integration 10 ‘92e’
integration 10 ‘92e#’
This file contains the following lines for the Toshiba DK-16e:
Toshiba DK-16e
####################################################
# Toshiba DK-16e                                   #
####################################################
dl_dtwait F-         # Dial code to put a caller on transfer hold         :
dl_ndtret F-         # Dial code to use when there is no transfer dialtone:
dl_rnaret F-         # Dial code to return to caller after Ring No Answer :
dl_bsyret F-         # Dial code to return to caller when there is a Busy :
dl_hupret F-         # Dial code to use after a call screening reject     :
dl_connect H         # Dial code to connect the caller to the extension   : 
						

							124 Telephone Switching Systems for Amanda@SOHO
tmo_dtwait 4         # Number of seconds to wait for dialtone detection   :
flashtm 55           # Number of 1/100 seconds to use for Flash time      :
dt_answer            # Which DTMF tone to listen to for answer detection  :
dt_hangup D          # Which DTMF tone to listen to for hangup detection  :
dl_prefix            # What to dial BEFORE dialing the User ID extension  :
dl_suffix H          # What to dial AFTER dialing the User ID extension   :
dl_init              # What to dial when the system first starts up       :
dl_stop              # What to dial when the system performs a shutdown   :
dl_pickup            # What to dial when a port goes off-hook             :
dl_conference        # What to dial to create/record a conference call    :
integration 10 ‘91rr’
integration 10 ‘91rrr’
integration 10 ‘92ee’
integration 10 ‘92eee’
integration 10 ‘92e’
integration 10 ‘92e#’ 
						

							Chapter 13:
Programming the Vodavi DHS
Creating Ports
When you create stations for the Vodavi DHS, you start with station 10. If, for example, 
stations 10 through 15 are for users, you might use 16 (on a two-port system) or 16 and 17 
(on a four-port system) as the voice mail ports. (You add a two-port SLT expansion to 
create a four-port system.)
To find the number for the second port, you take the number of the first port minus 10 (the 
number of the initial port) and then add 58. That means if you punch down 16, you get 
ports 16 and 64 (16 - 10 + 58 = 64). If you punch down 16 and 17, you get ports 16, 17, 64, 
and 65.
These would end up as members of a hunt group as follows:
Two-port system
member 01:16
member 02:64
Four-port system
member 01:16
member 02:17
member 03:64
member 04:65 
						

							126 Telephone Switching Systems for Amanda@SOHO
Using the Starplus Telephone
You program the Vodavi DHS using the Starplus telephone shown in the figure below. 
						

							Chapter 13: Programming the Vodavi DHS 127
Programming Voice Mail
This section explains how to set up the Vodavi DHS to work with Amanda as an 
automated attendant.
To start programming the Vodavi DHS:
1. Press the Feature button. (FEAT is beneath the HOLD button to the right of the 
keypad.)
2. Dial #*. 
The display shows:
3. Type the password (usually 000000).
4. Press the Show softkey.
The display shows:
The “back,” “next,” and “show” are directly above three softkeys on the telephone. 
You select one by pressing the softkey beneath it.
To make certain stations voice mail ports:
1. Press the Next softkey.
The display shows:
2. Press the Show softkey.
The display shows:
3. Enter the station number for a voice mail port by pressing numbers on the keypad.
4. Press the Show softkey.
The display shows:DB PSWD:
bksp          show        chg
SYSTEM TYPE: PBX
back          next        show
1. STATION
back          next        show
SHOW STA:
bksp          next        chg
DAY CLASS:  0
bksp          next        chg 
						

							128 Telephone Switching Systems for Amanda@SOHO
5. Press the Next softkey until the display shows:
6. Press the Change softkey to change the N to Y for Yes.
7. Press the Next softkey.
The display shows:
8. Repeat steps 3 through 8 for each remaining voice mail port.
9. Press the HOLD button. (HOLD is next to the Trans button to the right of the key-
pad.)
The display shows:
To program the hunt group:
1. Press the Next softkey until the display shows:
2. Press the Show softkey.
The display shows:
3. Press the Show softkey.
The display shows:
4. Enter 1 using the keypad.
5. Press the Show softkey.
The display shows:VM PORT:  N
back          next        chg
SHOW STA:
bksp          next        chg
1. STATION
back          next        show
6. SYS APPLICAT.
back          next        show
STA HUNT GROUP
back          next        show
HUNT GROUP
bksp          show        chg
VOICE MAIL TYPE: N
back          next        chg 
						

							Chapter 13: Programming the Vodavi DHS 129
6. Press the Change softkey to change the N to Y for Yes.
7. Press the Next softkey.
The display shows:
This is where you assign the voice mail extensions to the ports.
8. Press the Show softkey.
The display shows:
9. Press the Change softkey.
10. Enter the number for the voice mail port using the keypad. For example, if your voice 
mail ports are 16 and 64, enter 16 now.
The display shows:
11. Press the Save softkey.
12. Press the Next softkey.
The display shows:
13. Repeat steps 9 through 12 for each voice mail port.
14. Press the HOLD button.
The display shows:
15. Press the Next softkey.
The display shows:
16. Press the Show softkey.GROUP MEMBER
back          next        show
MEMBER 01: EMPTY
back          next        chg
MEMBER 01: 16
bksp          save        chg
MEMBER 02: EMPTY
back          next        chg
GROUP MEMBER
back          next        show
RING ASSIGNMENT
bksp          next        show 
						

							130 Telephone Switching Systems for Amanda@SOHO
The display shows:
17. Press the Change softkey to change the N to Y for Yes.
18. Press the Next softkey.
The display shows:
19. Repeat steps 2 and 3 for each CO line.
20. Then press the HOLD button until you see the following:
To set voice mail prefixes and suffixes:
1. Press the Next softkey.
The display shows:
2. Press the Show softkey.
The display shows:
3. Press the Change softkey.
4. Enter 6 using the keypad.
The display shows:
5. Press the Save softkey.
6. Press the Next softkey.
The display shows:CO LINE 1: N
back          next        chg
CO LINE 2: N
back          next        chg
STA HUNT GROUP
back          next        show
VOICE  MAIL
back          next        show
ICM PREFIX: EMPTY
back          next        chg
ICM PREFIX: 6
bksp          save        chg
XFR PREFIX: EMPTY
back          next        chg 
						

							Chapter 13: Programming the Vodavi DHS 131
7. Press the Change softkey.
8. Enter 7 using the keypad.
The display shows:
9. Press the Save softkey.
10. Press the Next softkey.
The display shows:
11. Confirm that the Suffix Dgt is empty.
12. Press the Next softkey. 
The display shows:
13. Press the Change softkey.
14. Enter 7877 using the keypad.
The display shows:
15. Press the Save softkey.
16. Press the Next softkey.
The display shows:
17. Press the HOLD button.
The display shows:
18. Press the CLEAR button. (The CLEAR button ends your programming session. It is 
located below the TRANS button, next to the keypad.XFR PREFIX: 7
bksp          save        chg
SUFFIX DGT: 7
back          next        chg
DIS DGT: EMPTY
back          next        chg
DIS DGT: 7877
bksp          save        chg
VOICE  MAIL
back          next        show
6. SYSTEM APPLICATION
back          next        show 
						

							132 Telephone Switching Systems for Amanda@SOHO
Information about Prefixes and Suffixes
When a voice mail system is connected to the Starplus DHS via SLT ports, the operation 
of the voice mail system can be greatly enhanced by preprogramming digit codes strings 
that allow the caller entering voice mail to go to the appropriate menu level. The code that 
must be entered may be different, depending on the call type (CO transfer to VM, 
intercom call to VM, etc.)
The Starplus DHS provides four codes string fields (shown in the table below). The 
Starplus DHS always sends the station directory number (an extension) to the voice mail 
system as the User ID. Three of the four code strings are prefixes or suffixed for the User 
ID.
Information about the Softkeys
On the telephone, there are three softkeys. The display shows what the current meaning of 
each softkey is: bksp, save, chg, next, back, or show.
ICM PREFIXIntercom prefix. Up to four digits that precede the User 
ID when a station user calls voice mail to retrieve mes-
sages. When programmed correctly, the user is asked for 
his voice mail password.
XFR PREFIXTransfer prefix. Up to four digits that precede the User 
ID when a CO line call is transferred to voice mail. 
When programmed correctly, the caller hears the user’s 
greeting and can leave a message without further dial 
code digit entry.
SUFFIX DGTSuffix digit. Up to two digits added to intercom calls 
placed to the voice mail system to direct the caller to his 
Users ID. He enters his password to retrieve messages. 
Not needed for this application.
DISC DGTDisconnect digits.Up to eight digits sent to the voice 
mail system when a station user (who is listening to mes-
sages) disconnects or when the CO line caller (who is 
leaving or listening to messages) hangs up. The DISC 
DGT makes the voice mail port available to new voice 
mail callers quickly.
bkspBackspace. Erases the last data entered and returns to the 
previous prompt.
saveStore. If the entry is valid, pressing save confirms your 
selection. If the entry is invalid, pressing save refreshes 
the display so you can try again.
chgChange. Allows you to change the current setting.
nextMoves you to the next category to be programmed.
backMoves you to the previous category.
showDisplay. Shows the first available setting within the cur-
rent category.