Amanda Telephone Switches Instructions Manual

							Chapter 5:
Programming the Iwatsu Adix
Entering and Exiting Programming Mode
The Iwatsu ADIX can either use a laptop or terminal with Iwatsu-provided software, 
connected to the RJ45 port labeled “PC” on the front of the EDVIF circuit card, or can use 
a display telephone plugged into Port 1 (which defaults to extension 201).
To enter programming mode from the telephone:
1. Place programming template over keypad and buttons (or use the diagram in this 
chapter).
2. Press Feature # 1 2 3 4 9 7 which places this telephone in programming mode.
The display reads:
ENTER  CLASS X0#1
   ADIX -M-KT
To exit programming mode from the telephone:
1. Lift the telephone receiver and replace it.
2. Press the red reset button on the small red reset button (located on the CPU card 
inside the computer).
3. Wait for the display to show the date again. This takes a few minutes.
Initializing the System
IF the telephone system is not initialized, then you must first create Class 1 level telephone 
assignments which assign a physical port to a type of telephone and the logical port 
address. Once all of the telephones have been programmed, press the small red reset 
button (located on the CPU card) so that all new settings take place. 
IF the system is already initialized, ignore this section.
Using the Telephone Keys and Buttons
You use the telephone keys and buttons as you program. Use the following diagram to 
identify the keys and buttons if you don’t have the template on. 
						

							44 Telephone Switching Systems for Amanda@SOHO
  
The Iwatsu software is organized into three types of areas:
 Class areas which denote large categories of functions and settings
 Item areas that allow you to work on subcategories within a Class level
 Number areas which usually are settings and functions particular to a telephone or 
individual incoming C.O. line, etc.
To access a programming area (once you are in programming mode):
1. Press Class.
2. Dial the two-digit class number (for example, 04).
The display reads:
04.01
The 4 is the class and 01 represents the first item.
3. If you don’t want the first item, press Item.
4. Dial the two-digit item number (for example, 12). 
						

							Chapter 5: Programming the Iwatsu Adix 45
The display reads:
04.12
         24
The 4 is the class; 12 is the item. Because this item has no numbers, the item’s setting 
is displayed. In this example, the setting is 24.
5. If this item is divided into numbers, you press Num and dial the two-digit number. 
For example, if you were programming Class 4 Item 77 Number 14, the display 
would read:
04.77 
              DA
The 4 is the class; 77 is the item; 14 is the number. DA (or whatever value is dis-
played) is the current setting for this number.
6. To enter the setting, dial the number (for example, dial 24 for 24). To enter letters, 
press the following buttons:
7. After selecting a setting, press Enter to save that information before going on to the 
next class, item, or number.
Setting Up an Iwatsu ADIX
1. The first area to address is Class 4, Item 12:  The camp-on duration timer. 
This number must be at least 10 larger than the number for the Fwd No Answer 
Timer. The default is 60 (seconds). 
2. The second area is Class 4, Item 13:  The Fwd No Answer Timer. The default is 12 
seconds.
3. Proceed to Class 4, Item 55:   True Attendant Position. 
Input “1” if the physical port 1 is the attendant port.
4. Program Class 4, Item 71 (Voice Mail Data) as follows:
Num 2 Camp-on Treatment     0=MOH    1=RBT
Choose either music on hold or ring backtone.
Num 10 Port DTMF Speed       Choose 2 or 3
Num 11 Port In-Packet Pause Time 0
Num 12 Port Pre-Disconnect Signal 0
For:Press
DASPKR  SPKR
DBSPKR  TRAN
DCSPKR  FEAT
DDSPKR HOLD
FTRAN
SFEAT 
						

							46 Telephone Switching Systems for Amanda@SOHO
Num 13 Port Disconnect Signal Type 0
Num 14 Trunk Packeting 0
Num 15 Port Loop Open Duration 25
5. Program Class 4, Item 77  (Voice Mail Packet Codes) as follows.
Num 1 Direct Trunk Call 01
Num 2 Direct Intercom Call 06
Num 3 Transferred Trunk Call 07
Num 4 Camp-On Recall 07
Num 5 Trunk Recall 07
Num 6 Direct Transfer to VM 06
Num 7 Station Xfer of CO Call 07
Num 8 Station Xfer of Intercom Call 07
Num 9 CO Call to Station to VM 07
Num 10 Intercom Call to Station to VM 07
Num 11 VM Call to Station to VM 07
Num 12 VM Call to Sta DND to VM 07
Num 13 Direct Station Login 06
Num 14 Station Answer Tone DA
Num 17 VM Call to DND Sta to VM 07
Num 19 Disconnect Tone DD
Num 21 Station to Direct Record  21
6. Program Class 7,  Item 2 as follows:
Num 47 Hunt Group Pilot 47
7. Program Class 7, Item 6  (Feature Access) as follows:
Num 1 Clear Msg Light Code *01
Num 19 Send Msg Light On Code *19
Num 30 Operator    0
Num 48 Mailbox Access  47
8. Program Class 8, Item 2 (Hunt Group Logical Port Numbers) as follows:
Num 1 1st Amanda Port #
Num 2 2nd Amanda Port #
Num 3 3rd Amanda Port #
Num 4 Last Amanda Port #
9. Proceed to Class 10, Item 45  (Msg Key Assigned). 
Select 1 for Yes.
10. Program Class 10, Item 73 as follows: 
						

							Chapter 5: Programming the Iwatsu Adix 47
Num 1 Fixed Forwarding 1 (for Busy/NoAnswer)
11. Program Class 10, Item 78 as follows:
Num 1  Forwarding Destination 47
Notification and Integration Files
For each telephone switching system, Amanda@SOHO stores files with notification, dial 
code, and integration information. When you select a telephone switching system, 
Amanda knows which files to use for your switch. The files contain:
 The tokens that turn the message waiting light on are in c:\amanda\pbx.db\150.on 
for the 8/24 and c:\amanda\pbx.db\151.on for the 16/48.
This file contains the tokens “,*19,%U”.
 The tokens that turn the message waiting light off are in c:\amanda\pbx.db\150.off 
for the 8/24 and c:\amanda\pbx.db\151.off for the 16/48.
This file contains the tokens “,*01*19,%U”.
 The dial codes and integration strings used by the switch are in c:\aman-
da\pbx.db\150.pbx for the 8/24 and c:\amanda\pbx.db\151.pbx for the 16/48.
150.pbx contains the following lines:
IwatsuAdix 8/24 (S/M Series)
####################################################
# Iwatsu Adix                                     #
####################################################
dl_dtwait F-         # Dial code to put a caller on transfer hold         :
dl_ndtret F-         # Dial code to use when there is no transfer dialtone:
dl_rnaret F-         # Dial code to return to caller after Ring No Answer :
dl_bsyret F-         # Dial code to return to caller when there is a Busy :
dl_hupret F-         # Dial code to use after a call screening reject     :
dl_connect H         # Dial code to connect the caller to the extension   :
tmo_dtwait 1         # Number of seconds to wait for dialtone detection   :
flashtm 55           # Number of 1/100 seconds to use for Flash time      :
dt_answer A          # Which DTMF tone to listen to for answer detection  :
dt_hangup D          # Which DTMF tone to listen to for hangup detection  :
dl_prefix            # What to dial BEFORE dialing the User ID extension  :
dl_suffix H          # What to dial AFTER dialing the User ID extension   :
dl_init              # What to dial when the system first starts up       :
dl_stop              # What to dial when the system performs a shutdown   :
dl_pickup            # What to dial when a port goes off-hook             :
dl_conference       # What to dial to create/record a conference call    :
integration 10 ‘07rrr’
integration 10 ‘06eee’
integration 10 ‘07rr’
integration 10 ‘06ee’
integration 10 ‘01ttt’
integration 10 ‘21iii’ 
						

							48 Telephone Switching Systems for Amanda@SOHO
151.pbx contains the following lines:
Iwatsu Adix 16/48
####################################################
# Iwatsu Adix                                      #
####################################################
dl_dtwait F---       # Dial code to put a caller on transfer hold         :
dl_ndtret -          # Dial code to use when there is no transfer dialtone:
dl_rnaret F-         # Dial code to return to caller after Ring No Answer :
dl_bsyret F-         # Dial code to return to caller when there is a Busy :
dl_hupret F-         # Dial code to use after a call screening reject     :
dl_connect H         # Dial code to connect the caller to the extension   :
tmo_dtwait 1         # Number of seconds to wait for dialtone detection   :
flashtm 55           # Number of 1/100 seconds to use for Flash time      :
dt_answer            # Which DTMF tone to listen to for answer detection  :
dt_hangup A          # Which DTMF tone to listen to for hangup detection  :
dl_prefix            # What to dial BEFORE dialing the User ID extension  :
dl_suffix H          # What to dial AFTER dialing the User ID extension   :
dl_init              # What to dial when the system first starts up       :
dl_stop              # What to dial when the system performs a shutdown   :
dl_pickup            # What to dial when a port goes off-hook             :
dl_conference        # What to dial to create/record a conference call    :
integration 20 ‘x7rrr’
integration 20 ‘x6eee’
integration 20 ‘x7rr’
integration 20 ‘x6ee’ 
						

							Chapter 6:
Programming the NEC Electra, Level I
Getting Started
This chapter covers the NEC Electra, Level I, software release 2.00 and later. 
To connect Amanda@SOHO to an NEC Electra, Level I, you need one SLT-F(1G)-200 
digital-to-analog converter external box for each analog voice mail port.
Connect Amanda@SOHO to the telephone switching system by connecting one RJ-11 
pair from each voice mail port to the RJ-11 jack on the SLT. The RJ-11 cord from the SLT 
to the digital port is built into the NEC Electra.
Once the two are connected, you are ready to program the NEC Electra. All programming 
of the telephone switching system must be done from station 10.
To start programming:
1. Press the FNC key.
2. Press the HOLD key.
3. Press #0*.
4. For most features, you:
a. Press an LK key (one of the keys just under the telephone’s display), such as 
LK1 for System Mode.
b. Press a data number (two digits on the telephone), such as 67 for Voice Mail 
Access Code Assignment.
When you get this far, you have entered a memory block, such as 1-67. (The 1 is 
from LK1 and the 67 is the data number.)
c. An access code (usually two digits) representing the feature to be coded, a 
port number, station number, etc. automatically appears.
d. You might have to press the TRF key to advance to the correct access code.
e. Press the digits that indicate the setting for that access code.
You might press a digit that represents yes or no, a series of digits which set the 
Message Waiting Indication, etc. 
While entering the data in step E, use the following keys:
Meaning: Key to press:
To move the cursor to the left *
To move the cursor to the right # 
						

							50 Telephone Switching Systems for Amanda@SOHO
6. Press the TRF key to write the setting to the database and move on to the next data 
setting. For example, after providing a setting for port one or feature one, you move 
on to port two or feature two. When you reach the last port or feature, you move on to 
the next memory block. For example, you would move from memory block 1-67 to 1-
68.
7. Press the SPKR key to stop programming.
The following diagram shows a typical telephone set with its display and keys.
Programming the Hunt Group
The hunt group should be linear.To type the setting 0 to 9
To type a * LNR/SPD + *
To type a # LNR/SPD + #
To clear the setting HOLD Meaning: Key to press:
1
4GHI
7PRS
*
2ABC
5JKL
8TUV
0OPER
3DEF
6MNO
9WXY
#
RECALL
FNC
CNF
LNR
SPKR ANS
TRF HOLD
SPD
1
3
5
7
9
11
13
15
17
19
2
4
6
8
10
12
14
16
18
20
1234
5678
9101112
13141516
MICICM
NECLarge LED
Display (LCD)
CO/PBX LED
Flexible Line Keys
Setting Mode Selection
MIC LED
ICM LED
RECALL Key
No Function
FNC Key
Setting Special Mode Selection
CNF Key
No function
LNR/SPD Key
Pause, Hyphen
SPKR Key
To go back on-line
ANS Key
Mode Return
TRF Key
Data Write
Hold Key
Clear Data Dial Key 
						

							Chapter 6: Programming the NEC Electra, Level I 51
To program the hunt group:
1. Press the FNC key.
2. Press the HOLD key.
3. Press #0*
4. Assign physical ports to the logical voice mail extensions.
a. Press the LK4 key.
b. Press 06.
This places you in memory block 4-06.
The first port number appears on the display.
c. Press 50.
d. Press the TRF key to write the setting to the database.
e. Repeat steps C and D for each port.
After typing 50 for the last port, you enter memory block 4-07.
5. In memory block 4-07, you assign voice mail functions to ports.
a. Press 1 for Yes.
b. Press the TRF key to write the setting to the database.
c. Repeat steps C and D for each port.
6. Press the SPKR key to stop programming.
Programming System Mode
System mode has the following features:
 Record Message
 Forward All Calls
Forward Busy
 Forward No Answer
 DTMF Disconnect Signal
 Message Waiting Indication
To program these features:
1. Press the FNC key.
2. Press the HOLD key.
3. Press #0*.
4. Press the LK1 key.
5. Press 67.
This places you in memory block 1-67.
The access code is VM01 and represents port one.
6. Press the TRF key until the access code becomes VM04. 
						

							52 Telephone Switching Systems for Amanda@SOHO
7.To record messages, press 667.
8. Press the TRF key to write the setting to the database and move on to access code 
VM05.
9.To forward all calls, press 667.
10. Press the TRF key to write the setting to the database and move on to access code 
VM06.
11.To forward busy, press 666.
12. Press the TRF key to write the setting to the database and move on to access code 
VM07.
13.To forward no answer, press 667.
14. Press the TRF key to write the setting to the database and move on to access code 
VM08.
15. Press the TRF key again to move on to access code VM09.
16.To detect the DTMF disconnect signal, make the setting 999#.
To do that, you press 999+ LNR/SPD + #.
17. Press the TRF key again to move on to access code VM10.
18.To program the message lights on, press 641.
19. Press the TRF key to write the setting to the database and move on to access code 
VM11.
20.To program the message lights off, make the setting 64*.
To do that, you press 64+ LNR/SPD + *.
21. Press the TRF key to write the setting to the database.
22. Press the SPKR key to stop programming.
Programming Night and Day Modes
By default, telephones connected to port numbers 01 and 02 ring on all incoming CO/PBX 
calls. Telephones connected to ports number 03+ do not ring on any incoming CO/PBX 
calls.
To change this programming for day or night mode:
1. Press the FNC key.
2. Press the HOLD key.
3. Press #0*.