Amanda Telephone Switches Instructions Manual

							Chapter 14: Programming the WIN 36D 143
4. Dial 3.
The display reads:
3:MAST 1
5. Press the HOLD key.
The display reads:
SEC EXT NO=000?
6. (Optional) If you want a secretarial overflow station, dial that station number.
7. Press the HOLD key.
8. Press the CO8 key to save your data and exit program 308.
The display reads:
QUIT
9. Press the HOLD key.
The display reads:
PROGRAM NO. ?_
10. Dial 307.
The display reads:
307:HUNT MEMBER
11. Press the HOLD key.
The display reads:
GROUP NO=1
12. Press the HOLD key.
The display reads:
01:GRP EXT=000?
13. Dial the first extension number in the hunt group (for example, 18).
14. Press the HOLD key.
The display reads:
02:GRP EXT=000?
15. Dial the second extension number in the hunt group (for example, 19) then press 
HOLD.
16. If applicable, repeat step 15 for each third and fourth extension numbers in the hunt 
group.
17. Press HOLD.
The display reads:
GROUP NO=2 
						

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18. Press the CO8 key to save your data and exit program 307.
The display reads:
QUIT
19. Press the HOLD key.
The display reads:
PROGRAM NO. ?_
20. Dial 309.
The display reads:
309:PORT ASSIGN
21. Press the HOLD key.
The display reads:
S18:MODE=1?
22. Dial 3.
The display reads:
3:V.MAIL
23. Press the HOLD key.
Information about the next station appears.
24. Repeat steps 22 and 23 for each single-line extension in the hunt group.
25. Press the CO8 key to save your data and exit program 309.
The display reads:
QUIT
26. Press the HOLD key.
The display reads:
PROGRAM NO. ?_
27. Dial 406.
The display reads:
406:VOICE CALL
28. Press the HOLD key.
The display reads:
S10:MODE=1?
29. Press the HOLD key repeatedly—until you reach the first extension in the hunt group.
The display reads:
S18:MODE=1? 
						

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30. Dial 2.
The display reads:
2:OFF
31. Press the HOLD key.
Information about the next station appears.
32. Repeat steps 30 and 31 for each extension in the hunt group.
33. Press the CO8 key to save your data and exit program 406.
The display reads:
QUIT
34. Press the HOLD key.
The display reads:
PROGRAM NO. ?_
35. Dial 408.
The display reads:
408:T-TO-T CNNT
36. Press the HOLD key.
The display reads:
S10:MODE=1?
37. Press the HOLD key repeatedly—until you reach the first extension in the hunt group.
The display reads:
S18:MODE=1?
38. Do one of the following:
 If you do want trunk-to-trunk transfers, press 1.
The display reads:
1:YES
 If you do not want trunk-to-trunk transfers, press 2.
The display reads:
2:NO
39. Press the HOLD key.
Information about the next station appears.
40. Repeat steps 38 and 39 for each extension in the hunt group.
41. Press the CO8 key to save your data and exit program 408.
The display reads:
QUIT 
						

							146 Telephone Switching Systems for Amanda@SOHO
42. Press the HOLD key.
The display reads:
PROGRAM NO. ?_
43. Dial 414.
The display reads:
414:TEL BUSY
44. Press the HOLD key.
The display reads:
S10:MODE=1?
45. Press the HOLD key repeatedly—until you reach the first extension in the hunt group.
The display reads:
S18:MODE=2?
46. Dial 1.
The display reads:
1:YES
47. Press the HOLD key.
Information about the next station appears.
48. Repeat steps 46 and 47 for each extension in the hunt group.
49. Press the CO8 key to save your data and exit program 414.
The display reads:
QUIT
50. Press the HF key to stop programming.
The current date and time appear on the display.
Turning Off the MIT Tone
The WIN 36D makes a message indicator tone (MIT) that can throw Amanda off. 
To turn off the MIT tone:
1. Press FEAT + 01# + FEAT + FEAT (to start programming).
The display reads:
PROGRAM NO. ?_
2. Dial 206.
The display reads:
206:MIT MODE 
						

							Chapter 14: Programming the WIN 36D 147
3. Press the HOLD key.
The display reads:
MODE=1
4. Dial 2.
The display reads:
2:NO
5. Press the HOLD key.
The display reads:
MODE=2?
6. Press the CO8 key to save your data and exit program 414.
The display reads:
QUIT
7. Press the HF key to stop programming.
The current date and time appear on the display.
Programming Call Forwarding
The next few programs control forwarding on stations during the day and at night.
Program 303 sets the day call forward busy data for each station. If nothing is 
programmed in the night call forward program (304), the day will be in effect both day 
and night. Any station may be forwarded to any other station. the default is no forwarding 
of any type.
Similarly programs 305 and 306 control call forward no answer for each station. Program 
305 is for day and 306 is for night.
To call forward busy by day:
1. Press FEAT + 01# + FEAT + FEAT (to start programming).
The display reads:
PROGRAM NO. ?_
2. Dial 303.
The display reads:
303:D CFWD BUSY
3. Press the HOLD key.
The display reads:
S10:cf TO S00? 
						

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4. Dial the extension (18, for example) to which the call should be forwarded when 
extension 10 is busy.
The display reads:
S10:cf TO S18
5. Press the HOLD key to move to S11.
6. Repeat steps 4 and 5 for each extension that should be forwarded.
N
OTE:Leave all voice mail ports set to S00 (for no forwarding). 
For example,
S18:CF TO S00?
7. Press the CO8 key to save your data and exit program 303.
The display reads:
QUIT
8. Press the HF key to stop programming.
The current date and time appear on the display.
To call forward busy by night:
1. Press FEAT + 01# + FEAT + FEAT (to start programming).
The display reads:
PROGRAM NO. ?_
2. Dial 304.
The display reads:
304:N CFWD BUSY
3. Press the HOLD key.
The display reads:
S10:cf TO S00?
4. Dial the extension (18, for example) to which the call should be forwarded when 
extension 10 is busy.
The display reads:
S10:cf TO S18
5. Press the HOLD key to move to S11.
6. Repeat steps 4 and 5 for each extension that should be forwarded.
N
OTE:Leave all voice mail ports set to S00 (for no forwarding). 
For example,
S18:CF TO S00?
7. Press the CO8 key to save your data and exit program 304.
The display reads:
QUIT 
						

							Chapter 14: Programming the WIN 36D 149
8. Press the HF key to stop programming.
The current date and time appear on the display.
To call forward no answer by day:
1. Press FEAT + 01# + FEAT + FEAT (to start programming).
The display reads:
PROGRAM NO. ?_
2. Dial 305.
The display reads:
305:N CFWD N.A.
3. Press the HOLD key.
The display reads:
S10:cf TO S00?
4. Dial the extension (18, for example) to which the call should be forwarded when 
extension 10 is busy.
The display reads:
S10:cf TO S18
5. Press the HOLD key to move to S11.
6. Repeat steps 4 and 5 for each extension that should be forwarded.
N
OTE:Leave all voice mail ports set to S00 (for no forwarding). 
For example,
S18:CF TO S00?
7. Press the CO8 key to save your data and exit program 305.
The display reads:
QUIT
8. Press the HF key to stop programming.
The current date and time appear on the display.
To call forward no answer by night:
1. Press FEAT + 01# + FEAT + FEAT (to start programming).
The display reads:
PROGRAM NO. ?_
2. Dial 306.
The display reads:
306:N CFWD N.A. 
						

							150 Telephone Switching Systems for Amanda@SOHO
3. Press the HOLD key.
The display reads:
S10:cf TO S00?
4. Dial the extension (18, for example) to which the call should be forwarded when 
extension 10 is busy.
The display reads:
S10:cf TO S18
5. Press the HOLD key to move to S11.
6. Repeat steps 4 and 5 for each extension that should be forwarded.
N
OTE:Leave all voice mail ports set to S00 (for no forwarding). 
For example,
S18:CF TO S00?
7. Press the CO8 key to save your data and exit program 306.
The display reads:
QUIT
8. Press the HF key to stop programming.
The current date and time appear on the display.
Programming Voice Mail Extended Inband 
Signaling
Normally, when a call forwards from a station on the WIN 36D to a single-line port that 
has been designated as a voice mail port (using program 309), certain digits (in addition to 
the extension number from which the call is being forwarded) indicate that this call should 
be sent directly to a mailbox to take a message. These extra digits are programmed using 
the following program (109).
To extend inband signaling:
1. Press FEAT + 01# + FEAT + FEAT (to start programming).
The display reads:
PROGRAM NO. ?_
2. Dial 109.
The display reads:
109:V/M DATA SET
3. Press the HOLD key.
The display reads:
TABLE NO ? 
						

							Chapter 14: Programming the WIN 36D 151
4. Dial 1.
The display reads:
1:CFWD DIRECT
5. Press the HOLD key.
The display reads:
ID=0?
6. Dial #1 then press the fifth soft key (across the top of the telephone) to type an E.
The display reads:
#1E
7. Press the HOLD key.
The display reads:
ID=#1E?
8. Press the CO8 key to save your data and exit program 109.
The display reads:
QUIT
9. Press the HOLD key.
The display reads:
PROGRAM NO. ?_
10. Repeat steps 2 through 9 using 2 as the Table No. and #2E as the inband signaling 
digits.
11. Repeat steps 2 through 9 using 3 as the Table No. and #1E as the inband signaling 
digits.
12. Repeat steps 2 through 8 using 4 as the Table No. and #4E as the inband signaling 
digits.
13. Press the HF key.
The current date and time appear on the display.
Using Amanda as a Primary Automated Attendant
Program 507 defines the type of trunk for each CO line. To use Amanda as an automated 
attendant, each CO line must be set to 2: DIL. Then, using programs 505 and 506, you 
make the first extension in your hunt group the DIL station for day and night.
To use Amanda as an automated attendant:
1. Press FEAT + 01# + FEAT + FEAT (to start programming).
The display reads:
PROGRAM NO. ?_ 
						

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2. Dial 507.
The display reads:
507:DISA TRK SET
3. Press the HOLD key.
The display reads:
CO01:TYPE =1
4. Dial 2.
The display reads:
CO01:TYPE =2
5. Repeat steps 3 and 4 for each CO line you are using.
6. Press the CO8 key to save your data and exit program 507.
The display reads:
QUIT
7. Press the HOLD key.
The display reads:
PROGRAM NO. ?_
8. Dial 505.
The display reads:
505:DAY DIL STA
9. Press the HOLD key.
The display reads:
CO01:STA=00?
10. Dial the first extension in your hunt group (for example, 18).
The display reads:
CO01:STA=18?
11. Press the CO8 key to save your data and exit program 507.
The display reads:
QUIT
12. Press the HOLD key.
The display reads:
PROGRAM NO. ?_
13. Dial 506.
The display reads:
506:NITE DIL STA