Amanda Telephone Switches Instructions Manual
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Chapter 7: Programming the NEC Electra II 63 The tokens that turn the message waiting light off are in c:\amanda\pbx.db\171.off. This file contains the tokens “7#%U”. The dial codes and integration strings used by the switch are in c:\amanda\pbx.db\171.pbx. This file contains the following lines: NEC Electra II (release 3.00+) #################################################### # NEC Electra Level II # #################################################### dl_dtwait F-- # Dial code to put a caller on transfer hold : dl_ndtret - # Dial code to use when there is no transfer dialtone: dl_rnaret F- # Dial code to return to caller after Ring No Answer : dl_bsyret F- # Dial code to return to caller when there is a Busy : dl_hupret F- # Dial code to use after a call screening reject : dl_connect H # Dial code to connect the caller to the extension : tmo_dtwait 4 # Number of seconds to wait for dialtone detection : flashtm 60 # Number of 1/100 seconds to use for Flash time : dt_answer # Which DTMF tone to listen to for answer detection : dt_hangup # Which DTMF tone to listen to for hangup detection : dl_prefix # What to dial BEFORE dialing the User ID extension : dl_suffix H # What to dial AFTER dialing the User ID extension : dl_init # What to dial when the system first starts up : dl_stop # What to dial when the system performs a shutdown : dl_pickup # What to dial when a port goes off-hook : dl_conference# What to dial to create/record a conference call : integration 10 ‘rr’ integration 10 ‘rrr’ integration 10 ‘rrrr’
Chapter 8: Programming Panasonic KXTD 1232 Using a Panasonic Telephone You use the KX-T7230 or KX-T7235 telephone to program a Panasonic KXTD 1232. KX-T7230 KS-T7235 The display provides helpful information, such as what you should do now or what you have done. Both telephones use two information lines for programming. The upper line is called the Message Line and the lower line is called the Function Line. The Message Line shows you what you should do or what you should select. It also confirms what you have just entered. If your entry exceeds the 16-digit capacity of a line, you can shift the display by pressing the right arrow or left arrow button. The Function Line shows the current function of the soft buttons. These functions change with the programming procedures and as you press the SHIFT button.
66 Telephone Switching Systems for Amanda@SOHO
Getting Ready
Programming the Panasonic KXTD 1232 can be performed only from Jack 1, and only
one telephone can be in programming mode at one time. While you are programming,
your extension is treated as a busy extension.
Before programming, confirm that:
Your telephone is on-hook.
No calls are on hold at your telephone.
To start programming:
1. Press PROGRAM * #1234.
1234 is the default system password. Your telephone switching system may have
another password.
2. When SYS-PGM NO? -> appears on the display, you dial the number of the program
you want to use.
To finish one program and go on to another:
1. Press STORE to store your changes.
The STORE indicator light becomes red and you hear a beep if your changes were
successfully stored.
If you hear the alarm (three beeps), check that your entry is valid.
2. Press END.
3. Dial the number for the next program.
To exit programming mode do one of the following:
Lift the handset.
Press END. When the initial message: SYS-PGM NO? -> appears on the display,
press PROGRAM.
Programming a Panasonic
The following table explains what programs to use as you set up a Panasonic for use with
Amanda.
Program and Its PurposeWhat You EnterWhat You See on Display
Start programmingPROGRAM *#1234SYS-PGM NO? ->
CLR NEXT
Call Hunting: Program the extension group that is
assigned to Amanda for voice mail106 Call Hunting
SKP+ CLR NEXT
NEXTEXT GRP NO?->
SKP+ CLR NEXT
NEXT (or type group
number)Groupx: Disable
-> SEL+ NEXT
Chapter 8: Programming Panasonic KXTD 1232 67 SELECT (until VM ap- pears as group setting)Groupx: VM -> SEL+ NEXT Store (the Auto Dial key) End (the Hold key) (see telephone diagrams) Extension Group Assignment: Place jacks that are connected to voice mail in their own extension group.602EXT Group Asn SKP+ CLR NEXT NEXTJack NO? -> SKP+ CLR NEXT NEXT (or jack num- ber)(01 goes to 01-1)#01-1:EXG1 -> SEL NEXT Type group number #01-1:EXGx -> SEL NEXT NEXT to #01-2, #02- 1....#32-2 or #64-2 Store End Voice Mail Status DTMF Set: Change the discon- nect signal to #9# and use the default call codes for the other signals.113VM Status Set SKP+ CLR NEXT NEXT (Press 1 if not already there.)RBT :1 -> SEL NEXT NEXT (Press 2 if not already there.)BT :2 -> SEL NEXT NEXT (Press 3 if not already there.)ROT :3 -> SEL NEXT NEXT (Press 4 if not already there.)DND :4 -> SEL NEXT NEXT (Press 5 if not already there.)Answer :5 -> SEL NEXT NEXT (Press #9# if not already there.)Disconnect :#9# SKP+ CLR NEXT NEXT (Press 9 if not already there.)Confirm:9 SKP+ CLR NEXT Program and Its PurposeWhat You EnterWhat You See on Display
68 Telephone Switching Systems for Amanda@SOHO NEXT (Press 6 if not already there.)FWD VM RBT:6 SKP+ CLR NEXT NEXT (Press 7 if not already there.)FWD VM BT:7 SKP+ CLR NEXT NEXT (Press 8 if not already there.)FWD EXT RBT:6 SKP+ CLR NEXT Mailbox ID Code: Make sure that all the jacks/ex- tension have the value “Not Stored”.609Mailbox ID Code SKP+ CLR NEXT NEXTJack NO?-> SKP+ CLR NEXT NEXT#01-1:Not Stored -> SEL NEXT If not “Not Stored” i.e. blank, press SHIFT to toggle to#01-1:Not Stored -> CLR NEXT If not “Not Stored” i.e. blank, press CLR#01-1: -> CLR NEXT Repeat last three steps for all jacks/exten- sions. Call Forwarding: Provide the code needed to leave and get messages.114VM Command Set SKP+ CLR NEXT NEXT #6H (to get the H, press the FLASH button)LV-MSG:#6H NEXT *H#GETMSG:*H# -> SEL NEXT Operator/Manager: Enter the jack number that the operator is assigned to as OPE-1. If you have a back- up operator, enter the jack number for that person as OPE-2. You can also use this program to set a jack number for the manager. This provides an additional jack from which programming can be done.006Operator/Manager SKP+ CLR NEXT NEXTOPE-1:Jack01 -> SEL NEXT Program and Its PurposeWhat You EnterWhat You See on Display
Chapter 8: Programming Panasonic KXTD 1232 69 NOTE:To see what extensions are assigned to what jacks, use PROGRAM *#1234 003. To see what extension a particular telephone is, use PRO- GRAM 996. Type jack number (for example, 01 is Jack 1) NEXTOPE-2:Jack01 -> SEL NEXT No Answer Time: Changes the number of times a station rings before it is considered unanswered.202No Answer Time SKP+ CLR NEXT NEXTTime: 5 rings -> SEL NEXT Press number of rings Day Mode: Allows you to specify Amanda as a pri- mary attendant or backup attendant during the day. Use Immdt as the setting for a primary attendant. Use 1, 3, or 6 Rings for a backup attendant.603DIL 1:N Asn Day SKP+ CLR NEXT NEXTJack NO?-> SKP+ CLR NEXT Type jack number (01 goes to 01-1)(32-2)#01-1:CO01:Immdt -> SEL NEXT Press SELECT until you see the setting you want Night Mode: Allows you to specify Amanda as a pri- mary attendant or backup attendant at night. Use Im- mdt as the setting for a primary attendant. Use 1, 3, or 6 Rings for a backup attendant.604DIL 1:N Asn Nig SKP+ CLR NEXT NEXT Jack NO?-> SKP+ CLR NEXT NEXT or type jack number(32-2)#01-1:CO01:Immdt -> SEL NEXT Press SELECT until you see the setting you want Store End Program and Its PurposeWhat You EnterWhat You See on Display
70 Telephone Switching Systems for Amanda@SOHO Forwarding Calls to Voice Mail Because Amanda does blind transfers, you need to program each telephone to forward calls to voice mail when that telephone is busy or not answered. To program calls to forward to voice mail on a digital telephone: 1. Go off-hook. 2. Dial 7105 and the first pilot number assigned to voice mail hunt group. The fwd/dnd button light will stay on. To cancel call forwarding: Go off-hook and dial 7100. There is no way to turn it off using the button. Do Not Disturb can be controlled through Amanda or by programming a button with 7101. It can be canceled using 7100. Notification and Integration Files For each telephone switching system, Amanda@SOHO stores files with notification, dial code, and integration information. When you select a telephone switching system, Amanda knows which files to use for your switch. The files contain: The tokens that turn the message waiting light on are in c:\amanda\pbx.db\191.on. This file contains the tokens “-701,%U”. The tokens that turn the message waiting light off are in c:\amanda\pbx.db\191.off. This file contains the tokens “-700,%U”. The dial codes and integration strings used by the switch are in c:\amanda\pbx.db\191.pbx. This file contains the following lines: Panasonic KXTD 1232 #################################################### # Panasonic KXT-D 1232 # #################################################### dl_dtwait F-- # Dial code to put a caller on transfer hold : dl_ndtret - # Dial code to use when there is no transfer dialtone: dl_rnaret F- # Dial code to return to caller after Ring No Answer : dl_bsyret F- # Dial code to return to caller when there is a Busy : dl_hupret F- # Dial code to use after a call screening reject : dl_connect H # Dial code to connect the caller to the extension : tmo_dtwait 0 # Number of seconds to wait for dialtone detection : flashtm 55 # Number of 1/100 seconds to use for Flash time : dt_answer # Which DTMF tone to listen to for answer detection : dt_hangup ‘#9#’ # Which DTMF tone to listen to for hangup detection : dl_prefix # What to dial BEFORE dialing the User ID extension : dl_suffix H # What to dial AFTER dialing the User ID extension : dl_init # What to dial when the system first starts up :
Chapter 8: Programming Panasonic KXTD 1232 71 dl_stop # What to dial when the system performs a shutdown : dl_pickup # What to dial when a port goes off-hook : dl_conference # What to dial to create/record a conference call : integration 10 ‘#6rrr’ integration 10 ‘998#rrr#’ integration 10 ‘*eee#’ integration 10 ‘#6rr’ integration 10 ‘998#rr#’ integration 10 ‘*ee#’ integration 10 ‘rrr’