Avaya Partner Advanced Communications System Installation, Programming And Use Manual

							Programming & Using Telephone Features
Group Calling–Ring/Page (I7G/I*7G)
8-35
Group Calling–Ring/Page (I7G/I*7G) 
Use this feature to ring, page, or transfer calls simultaneously to all of the extensions in any one of 
four Calling Groups. (G represents a Calling Group number from 1—4.) When paging, you hear a 
beep and can begin speaking. Your voice is heard on the speakers of all idle system telephones in 
the selected Calling Group. The first extension to answer the call (by picking up the handset or 
pressing 
S, or by pressing! to answer a page) is connected to the caller. You can group 
page employees for general announcements; this is an inexpensive alternative to a paging system. 
(Remember to install system telephones with built-in speakers where you want employees to hear 
announcements.)
Considerations

Extensions can be in more than one Calling Group.

If some extensions in a Calling Group have single-line, MLC-6, or TransTalk 9000-series 
telephones, those extensions are not signaled for voice-paged calls to the group (because 
they do not have built-in speakers).

If a Calling Group is in use, a user attempting to page that group hears a busy tone.

If you leave the microphone on for hands-free answer on intercom (HFAI), the microphone is 
turned off when that telephone receives a group page; you must lift the handset or 
press
! to answer the page.

Calls can be transferred to a Calling Group manually or by using a button programmed to ring 
the Calling Group.

You can program a Group Calling button on a system telephone to ring or page a specified 
Calling Group or to transfer a call to a Calling Group with one touch.

When a call is transferred to a Calling Group and the call is not answered, it goes back to the 
specified Transfer Return Extension (#306). The call must be ringing, not a voice page.

Extensions assigned to Calling Group 1 can receive Simultaneous Paging.
Programming
To program a Calling Group button:
1. Press 
f00.
2. Press a programmable button.
3. Do one of the following:

If you want calls to ring the group, press left i7.

If you want calls to page the group, press left i*7. (Buttons programmed for 
paging a Calling Group cannot be used to transfer a call to that Calling Group.)
4. Dial a Calling Group number (1—4).
5. Program another button for this extension, or exit programming mode. 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Group Calling–Ring/Page (I7G/I*7G)
8-36
Using Group Calling–Ring/Page on a System 
Telephone
To use the programmed button:

To  ring or page the Calling Group, press the programmed button first; then lift the handset.
– If you ring the group, all available extensions in the Calling Group ring.
– If you page the group, start talking after the beep. 
Your voice is heard through the speakers of all system telephones that are idle or have Do 
Not Disturb turned off in the Calling Group. If someone answers the page, you are 
connected to that person and the rest of the Calling Group no longer hears the page. 

To  transfer a call to the Calling Group, while on a call, press the button programmed for 
ringing a Calling Group. You can hang up or stay on the line to announce the call. 
All available extensions in the Calling Group ring. 
To manually ring or page a Calling Group:
1. Lift the handset and press 
i. 
You hear intercom dial tone. 
2. Do one of the following:

To  m a k e  a  ringing call, dial 7 and a group number (1—4).
All available extensions in the Calling Group ring.

To  m a k e  a  paging call, press *7 and a group number (1—4). After the beep, start talking.
Your voice is heard through the speakers of all system telephones that are not busy in the 
Calling Group. If someone answers the page, you are connected to that person and the 
rest of the Calling Group no longer hears the page. 
To manually transfer a call to a Calling Group:
1. While on a call, press 
&.
2. Dial 
7 and a group number (1—4). You can hang up or stay on the line to announce the call.
All available extensions in the Calling Group ring. 
Using Group Calling–Ring/Page on a Single-Line 
Telephone
To ring or page a Calling Group:
1. Lift the handset.
You hear intercom dial tone.  
						

							Programming & Using Telephone Features
Group Hunting–Ring/Voice Signal (I77G/I*77G)
8-37 2. Do one of the following:

To  m a k e  a  ringing call, dial 7 and a group number (1—4).
All available extensions in the Calling Group ring. 

To  m a k e  a  paging call, press *7 and a group number (1—4). After the beep, star t talking. 
Your voice is heard through the speakers of all system telephones that are not busy in the 
Calling Group. If someone answers the page, you are connected to that person and the 
rest of the Calling Group no longer hears the page. 
To transfer a call to a Calling Group:
1. While on a call, press the switchhook down once rapidly.
You hear intercom dial tone. 
2. Dial 
7 and a group number (1—4). You can hang up or stay on the line to announce the call.
All available extensions in the Calling Group ring. 
Group Hunting–Ring/Voice Signal 
(I77G/I*77G) 
Use this feature to distribute call volume among extensions in a group, to off-load call activity from 
a single user. When an intercom or transferred call is placed to a Hunt Group (where G is a Hunt 
Group number from 1—8), the system rings or voice-signals the first available extension in the 
group, passing over busy extensions (or those with Do Not Disturb on) in a circular hunt. If a 
ringing call is not answered within three rings, the call moves to the next available extension, and 
so on, until the call is answered or the caller hangs up.
For a voice-signaled call, only the first available extension is signaled; if that extension does not 
answer, the call does not keep hunting. After an extension receives a Hunt Group call, the next 
call to the Hunt Group will not ring or voice-signal that extension first unless all other extensions in 
the group are busy or do not answer.
The system supports up to eight Hunt Groups; however, Hunt Group 7 is used exclusively for the 
voice messaging system and Hunt Group 8 is used exclusively for fax machines.
Considerations

Extensions can be in more than one Hunt Group.

Outside calls can be answered and transferred to a Hunt Group. The voice messaging system 
and the auto attendant also can transfer calls to a Hunt Group. 

Calls cannot be transferred to a Hunt Group if all extensions in that group are busy. 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Group Hunting–Ring/Voice Signal (I77G/I*77G)
8-38

If only one extension in a Hunt Group is available and that extension does not answer an 
incoming call, the call returns to the extension that transferred the call (or to that extension’s 
transfer return extension) after the programmed amount of Transfer Return Rings.

You can program a Group Hunting button on a system telephone to ring or voice signal a 
Hunt Group with one touch.

If you have a voice messaging system, you can program Hunt Group 7 (i777) on a 
button to retrieve messages with one touch.

Use Do Not Disturb if you are assigned to a Hunt Group and you leave your desk. A call to 
your extension will then move directly to the next available extension in the group.

Hunt Group calls are not eligible for Call Coverage or VMS Cover.

When using PARTNER MAIL Release 3 or later, a call to a busy Hunt Group can be sent to a 
Hunt Group mailbox.
Programming
To program a Hunt Group button:
1. Press 
f00.
2. Press a programmable button.
3. Do one of the following:

To program the button to ring the next available extension in the Hunt Group, press left 
i77 and dial a Hunt Group number (1—8 for ringing calls; 1—7 for voice-signaled 
calls).

To program the button to voice-signal the next available extension in a Hunt Group, press 
left 
i*77 and dial a Hunt Group number (1—8 for ringing calls; 1—7 for voice-
signaled calls).
4. Program another button for this extension, or exit programming mode.
Using Group Hunting–Ring/Voice Signal on a 
System Telephone
To use the programmed button:

To  ring or voice-signal an extension in the Hunt Group, simply lift the handset or press S, 
and press the programmed button. If you are voice-signaling, start talking after the beep.

To  transfer a call to an extension in the Hunt Group while on a call, press the programmed 
button.
To manually ring or voice signal a Hunt Group:
1. Lift the handset and press 
i. 
You hear intercom dial tone.  
						

							Programming & Using Telephone Features
Group Hunting–Ring/Voice Signal (I77G/I*77G)
8-39 2. Do one of the following:

To  m a k e  a  ringing call, dial 77 and a group number (1—8).
The next available extension in the Hunt Group rings. If no one answers within three 
rings, the call hunts to the next available extension. 

To make a voice-signaled call, press *77 and a group number (1—8). After the beep, 
start talking.
Your voice is heard through the speaker of the first available system telephone that is not 
busy. If no one answers, the call does not keep hunting. 
To manually transfer a call to a Hunt Group:
1. While on a call, press 
&.
2. Dial 
77 and a group number (1—8).
The next available extension in the Hunt Group rings. If no one answers within three rings, the 
call hunts to the next available extension. However, if Transfer Return Rings is programmed 
for less than four rings, the call returns to the extension that transferred the call or to that 
extension’s transfer return extension.
Using Group Hunting–Ring/Voice Signal on a 
Single-Line Telephone
To ring or voice-signal a Hunt Group:
1. Lift the handset.
You hear intercom dial tone. 
2. Do one of the following:

To make a ringing call, dial 77 and a group number (1—8).
The next available extension in the Hunt Group rings. If no one answers within three 
rings, the call hunts to the next available extension. 

To make a voice-signaled call, press *77 and a group number (1—8). After the beep, 
start talking.
Your voice is heard through the speaker of the first available system telephone that is not 
busy. If no one answers, the call does not keep hunting. 
To transfer a call to a Hunt Group:
1. While on a call, press the switchhook down once rapidly.
You hear intercom dial tone. 
2. Dial 
77 and a group number (1—8).
The next available extension in the Hunt Group rings. If no one answers within three rings, the 
call hunts to the next available extension. However, if Transfer Return Rings is programmed 
for less than four rings, the call returns to the extension that transferred the call or to that 
extension’s transfer return extension.  
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Group Pickup (I66G)
8-40
Group Pickup (I66G) 
Use this feature to answer any outside, intercom, or transferred call ringing at an extension in a 
Pickup Group (where G is a Pickup Group number from 1—4). In other words, when a call rings 
at an extension that is in a Pickup Group, you can answer the call at any extension without 
knowing which extension or line is ringing and without being in the same Pickup Group. The 
system can have up to four Pickup Groups. 
Considerations 

Extensions can be in more than one Pickup Group.

You can program a Group Pickup button on a system telephone to pick up calls in a Pickup 
Group with one touch.
Programming
To program a Group Pickup button:
1. Press 
f00.
2. Press a programmable button.
3. Press left 
i66.
4. Dial a Pickup Group number (1—4).
5. Program another button for this extension, or exit programming mode.
Using Group Pickup on a System Telephone
To use the Group Pickup programmed button, press the button.
To use Group Pickup manually:
1. Lift the handset and press 
i.
You hear intercom dial tone. 
2. Dial 
66 and a group number (1—4) to pick up a call ringing at any extension in the group.
Using Group Pickup on a Single-Line Telephone
To use Group Pickup:
1. Lift the handset.
You hear intercom dial tone. 
2. Dial 
66 and a group number (1—4) to pick up a call ringing at any extension in the group. 
						

							Programming & Using Telephone Features
Hotline
8-41
Hotline 
The System Administrator programs internal Hotline extensions and their alert extensions. When 
you lift the handset of a Hotline telephone, the alert extension rings.
Considerations

The Hotline telephone can receive transferred calls, but do not pick up the handset at that 
extension until the telephone rings. 
Using a Hotline Telephone
To use the Hotline telephone:
1. Lift the handset of the Hotline telephone.
The designated alert extension rings. 
2. When the call is answered, speak into the handset.
Manual Signaling (F13XX or F13*XX) 
Use this feature to program a button on your PARTNER or MLS telephone to signal a 
predetermined co-worker’s extension. Manual Signaling is typically used by a receptionist to alert 
a user when the user is busy on another call. You can use a Manual Signaling button to beep, 
ring, or voice-signal the user at the target extension.
Considerations

A PARTNER or MLS telephone is required at both extensions to use this feature.

You must program the Manual Signaling feature code and the target extension number on a 
button. Use a button with lights if you want to view the status of the target extension, similar to 
an Auto Dial button.

You can have only one button per extension–either on the system telephone or on the 
Intercom Autodialer–for a target extension. The button can be programmed as a Manual 
Signaling button or as an Auto Dial button. The lights next to the button show calling activity.

If you signal an extension that has an Auto Dial or Manual Signaling button programmed for 
your extension, the green light next to that button flutters to identify your extension as the 
signaling extension.

You can signal the target extension while you are on an outside call. (This does not initiate a 
one-touch transfer.) 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Manual Signaling (F13XX or F13*XX)
8-42

Pressing a Manual Signaling button does not initiate an intercom call unless you lift the 
handset or press 
S, press i, and then press the Manual Signaling button.

To respond to a signal, the target extension must place an intercom call to the person 
signaling.

You can use the Manual Signaling button instead of dialing the two-digit extension number 
required for these features: Call Coverage, Call Forwarding/Call Follow-Me, Message 
Light On, Message Light Off, Station Lock, and Voice Mailbox Transfer.

To transfer a call to an extension for which you have a Manual Signaling button, press & 
before pressing the Manual Signaling button.
Programming
To program a Manual Signaling button:
1. Press 
f00.
2. Press a programmable button.
3. Press 
f13.
4. Dial the two-digit extension number of the target extension. Enter 
* before the extension 
number if you want to use the button for voice signaling.
5. Program another button for this extension, or exit programming mode.
Using Manual Signaling
To beep the target extension, press the programmed button while the handset is in the cradle. The 
extension beeps for as long as the button is pressed. 
To ring or voice signal the target extension:
1. Lift the handset or press 
S. 
2. Press 
i. 
3. Press the programmed button. 
To transfer a call to the target extension:
1. While active on the call, press 
&.
2. Press the programmed button. 
						

							Programming & Using Telephone Features
Message Light On (F09XX) and Message Light Off (F10XX)
8-43
Message Light On (F09XX) and Message 
Light Off (F10XX)
A lit message light indicates that you have a message in your mailbox. You can turn the message 
light on or off by using Message Light On or Message Light Off, respectively. The “XX” in the 
code represents the extension number.
Considerations

For message-waiting capability, single-line telephones with LED-compatible message-waiting 
lights must be connected to a processor module, a 308EC module, or to an R3.0 or later 206 
module.

Do not use this feature for an extension that is covered by the voice messaging system. The 
voice messaging system automatically turns on/off the message light at a subscriber’s 
extension when messages in the mailbox have been received/deleted.
If a message light is inadvertently turned off at an extension that has a message in the 
mailbox, the message light is refreshed during the voice messaging system’s daily 
maintenance (3 a.m.).

You can use Message Light On with a doorphone (for example, the doorphone ’s light flashes 
as a prearranged signal to a delivery person) provided the doorphone is connected to a 
processor module or to an R3.0 or later 206 module. If you use the Message Light On feature 
to signal someone at a doorphone extension, you must use Message Light Off to turn the 
light off.

You can program a Message Light On or a Message Light Off button on a system telephone 
to turn the Message Light On or off at a specific extension with one touch.

On a single-line telephone, the message light flashes (only when the telephone is idle) to 
indicate that the extension has received a message.
Programming
To program a Message Light On or a Message Light Off button:
1. Press 
f00.
2. Press a programmable button.
3. Press 
f09 for a Message Light On button or f10 for a Message Light Off 
button.
4. Optionally, dial the two-digit extension number of your most common destination, or skip to 
Step 5 if you want only the feature code on the button.
5. Program another button for this extension, or exit programming mode. 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Paging Features
8-44
Using Message Light Off on a System Telephone
To turn on or off the message light:
1. Press the programmed button, or press 
f09 for On or f10 for Off.
If you programmed the destination extension number on the button, the message light for the 
destination extension goes on/off. Skip Step 2. 
2. If no extension number was programmed on the button, dial the extension number of the 
telephone whose message light you want to turn on/off, or use an Auto Dial button or Manual 
Signaling button.
Using Message Light Off on a Single-Line Telephone
To turn on or off the message light:
1. Lift the handset.
You hear intercom dial tone. 
2. Press 
#09 for On or #10 for Off.
3. Dial the extension number of the telephone whose message light you want to turn on/off.
Paging Features
You can page your colleagues over the Loudspeaker Paging system, or over the Loudspeaker 
Paging system and telephone speakers by using the following features, respectively:

Loudspeaker Paging 

Simultaneous Paging 
Loudspeaker Paging (I70)
Use this feature to access the Loudspeaker Paging system if you have one connected to the 
system through the PAGE jack on the processor module.
Considerations

You can program a Loudspeaker Paging button on a system telephone to access the 
loudspeaker with one touch.

If the Loudspeaker Paging system is in use, a user attempting to make an announcement 
hears a busy tone.

You can specify the Loudspeaker Paging system as a Hotline alert extension so that the 
Hotline telephone can be used to make announcements over the loudspeaker.