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Avaya Partner Advanced Communications System Installation, Programming And Use Manual

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    Page
    of 432
    							Index
    IN-3
    information, viewing, 4-10, 8-18
    inspecting Caller ID lines, 4-10
    modules required for, 1-11
    printing information, 9-32
    returning the call, 8-25
    Singapore operation, 4-13
    SMDR, with, 4-9
    Caller ID Call Log Line Association, 3-14, 4-11
    Caller ID Call Logging and Dialing
    dialing logged call numbers
    , 4-12
    Caller ID Call Logging and Dialing (F23)
    description
    , 8-19, 8-21
    dialing logged call numbers, 8-19, 8-21—8-25
    Caller ID Inspect, 8-18
    using, 8-19
    Caller ID Log All Calls
    Caller ID Log All Calls (#319)
    programming
    , 4-13
    Caller ID Log Answered Calls, 4-11
    Caller ID Log Answered Calls (#317)
    programming
    , 4-11
    Caller ID Log, viewing, 8-19
    Caller ID Logging and Dialing, 8-19
    Caller ID Name Display, 8-26
    description, 8-26
    using, 8-26
    Caller ID number, 8-26
    Caller ID Type, 4-13
    Caller ID Type (#122), 4-13
    Calling
    extensions simultaneously
    , 4-31, 8-35
    intercom (inside), 6-18
    calling
    outside
    , 6-16
    outside call on a single-line telephone, 6-17
    outside call on a system telephone, 6-16
    Calling Group, 4-31
    Calling Group Extensions, 4-31
    Calling Group Extensions (#502), 4-31
    calls
    answering with Call Pickup
    , 8-15
    interrupting, 8-63
    interrupting, See Voice Interrupt On Busy Calls
    joining
    , 6-28
    parking, 8-14
    placing on hold, 6-21
    restricting, A-7
    transferring, 6-25
    transferring to voice mailbox, 8-66
    Capacities, System, 1-6
    Centralized Telephone Programming, 3-1, 3-7
    Changing System Settings, 3-1, 3-15
    Clock
    changing system
    , 3-8—3-9, 3-10
    clock
    changing system
    , 10-16
    CNG detection, 9-22
    combination extension
    problems
    telephone does not work
    , 11-16
    Combination Extensions, 9-2
    combination extensions
    problems
    , 11-16
    Components
    batteries
    , 1-12
    capacity, 1-6—1-7
    description, 1-8
    modules, 1-11
    PC Card slot, 1-13
    telephones, 1-13—1-14
    Components, System
    description
    , 1-8
    Conference
    call, making a
    , 6-23
    conf button, 6-23
    dropping a participant, 8-26
    limiting outside parties, 4-44
    outside restriction, 4-44
    Single-Line Telephone, 6-25
    System Telephone, 6-24
    Conference Drop, 8-26
    using
    single-line telephone
    , 8-27
    system telephone, 8-27
    Configurations
    2-Slot
    , 1-9
    5-Slot, 1-9
    extensions, maximum, 1-11
    lines, maximum, 1-6
    overview, 1-9
    connecting an Intercom Autodialer, 2-33
    connecting lines and extensions, 2-16
    connecting telephone cords, 2-17
    Contact Closure, 8-27
    length of operation, 9-11
    setting up, 9-35
    using
    single-line telephone
    , 8-29
    system telephone, 8-28
    Contact Closure Adjunct
    connection
    , 9-9
    description, 9-9
    Contact Closure Device, 9-35
    Contact Closure Group, 9-10
    Contact Closure Operation Type, 9-11
    Control Unit
    definition
    , 1-8
    Control unit, 2-8
    control unit
    connecting lines and extensions
    , 2-16
    installation, 2-4
    wall-mounting, 2-4
    Copy Settings, 3-15, 4-16
    Copy Settings (#399), 3-15 
    						
    							PA R T N E R® Advanced Communications System Installation, Programming, and Use
    IN-4
    copying settings, 4-16
    cover
    installation
    , 2-27
    covering calls, 8-8, A-6
    credit card scanners, 9-12
    Customer Self Service Center on the Internet, 
    11-1
    customize an extension, 3-14
    Cycle Programming Method, 3-6
    D
    Date
    setting
    , 3-8
    Date, System (#101), 3-8
    day
    setting
    , 3-8
    Day, System (#102), 3-9
    Daylight/Standard Times, 3-10
    desk-mounting a telephone, 2-28
    Dial Mode (#201), 4-25
    Dial Tone
    intercom
    , 6-7, 6-11
    outside, 6-7, 6-11
    recall, 4-14
    single-line telephones, 6-11
    system phones, 6-7
    dial tone at an extension, 4-39
    dial tones, 6-8
    dial-code features, 8-2
    Dialing
    from the display
    , 8-25
    dialing, 8-57, A-5
    Auto Dialing, 8-5
    Personal Speed Dial, 8-55
    toll calls, 4-57
    dialing quickly
    System Speed Dial
    , 4-56
    dialing restrictions
    overriding
    , 8-60
    overriding with password, 4-54
    Dialing Restrictions and Permissions, 4-17—4-24
    PBX/Centrex services, with, 3-15
    Direct Department Calling (see Hunt Groups)
    Direct Extension Dial
    button
    , 7-11
    Lines, 7-13
    record/playback, 7-13
    Direct Extension Dial Button, 7-11
    using, 7-13
    Direct Extension Dial Delay, 7-13
    Direct Extension Dial features, 7-10
    Direct Facility Termination (see Line
    Direct Line Pickup
    active line
    , 8-29
    Direct Line Pickup features, 8-29
    Direct Line Pickup–Active Line
    using
    single-line telephone
    , 8-30
    system telephone, 8-30
    Direct Line Pickup–Idle Line, 8-30
    using
    single-line telephone
    , 8-31
    system telephone, 8-31
    Direct Programming Method, 3-6
    Disallowed List Assignments (#405), 4-22
    Disallowed Phone Number Lists (#404), 4-19
    Display, 6-13
    assigning a name to, 5-4, 8-34
    extension name, 6-14
    display
    extension name
    , 8-34
    showing low power, 11-7
    Display Language, 3-14, 4-26
    Display Language (#303), 4-26
    display on the telephone, 6-2
    Display Phone
    for programming
    , 3-1, 3-7, 5-1
    Distinctive Ring, 4-26
    Distinctive Ring (#308), 4-26
    Do Not Disturb, 8-32
    description, 8-32
    using, 8-33
    doorphone
    programming
    , 9-13
    Doorphone Alert Extensions, 9-13
    Doorphone Extension, 9-14
    Doorphones
    doorphone alert extensions (#606)
    , 9-13
    doorphone extensions (#604/#605), 9-14
    programming for, 9-13, 9-14
    Dropping Parties from a Conference Call, 6-24
    E
    Electromagnetic Interference (EMI) filters, 9-2
    Emergency Phone Number List, 3-16
    Endeavor 362EC module,  2-9, 10-8, 10-14
    Endeavor telephones, 1-14
    environmental requirements, 2-2
    Exclusive Hold, 8-33
    using, 8-33
    Extension
    copying settings
    , 3-15, 4-16
    customizing an, 3-14
    jacks, 3-2
    programming, 3-14
    programming from, 3-1
    swapping, 10-18
    transfer return, 4-58 
    						
    							Index
    IN-5
    Extension 10/11, 3-1, 5-1
    button locations for programming, 3-5
    programming from, 3-1
    programming overlays, using with, 3-2
    Extension Name Display, 5-4, 8-34
    Extension Programming, 3-1, 8-1
    Extension, Transfer Return (#306), 4-58
    extensions
    adding new extensions
    , 10-18
    assigning Allowed Phone Number Lists, 4-19
    assigning to a Hunt Group, 4-32
    assigning to a Pickup Group, 4-36
    assigning to Night Service Group, 4-35
    copying settings, 4-16
    customizing, 3-14
    dial tone, 4-39
    External Hotline, 4-27
    identifying as owner of an outside line, 4-43
    identifying as Auto Attendant, 9-8
    identifying as fax machines, 9-24
    identifying as key extensions, 4-40
    identifying for doorphone connection, 9-14
    identifying to activate Contact Closure, 9-10
    identifying to receive doorphone signal, 9-13
    internal hotline, 4-38
    line ringing, 5-5
    locking, 8-58
    name display, 5-4
    placing into a Calling Group, 4-31
    receiving Voice Interrupt On Busy calls, 4-61
    restricting access to pool, 4-45
    returning Transfer calls, 4-58
    swapping extensions, 10-18
    Transfer, returning to a different extension, 
    4-58
    External Hotline, 4-27
    using, 8-34
    External Hotline (#311), 4-27
    F
    Fax CNG Detection, 9-22
    Fax CNG Detection (#505, Group 8), 9-22
    fax line saver, 9-18
    Fax Machine Extensions, 9-24
    Fax Machine Extensions (#601), 9-24
    Fax Machines
    end and receive
    , 9-16
    line saver, 9-16
    programming for, 8-5, 9-24
    single, 9-16
    fax machines, 9-15—9-25
    CNG detection, 9-22
    fax line saver, 9-18
    Fax Management button, 9-22
    identifying extensions, 9-24
    inappropriate answering, 9-15
    setting up, 9-16
    fax line saver, 9-18
    send and receive machines, 9-20
    single machine, 9-17
    transferring calls to, 9-15
    manual, 9-16
    voice and fax on same line, 9-22
    Fax Management button, 9-22
    Fax Management feature, 9-22
    Feature Telephones, 6-12
    features
    dial codes
    , A-3
    intercom dial codes, A-4
    number codes, A-1
    Release 2.0 or later, 1-3
    Release 3.0 or later, 1-3
    Release 4.0 or later, 1-4
    Release 5.0 or later, 1-4
    system programming, A-1
    ferrite core, 9-35
    Follow-Me, 8-11
    Forced Account Code Entry, 3-14, 4-29
    Forced Account Code List, 3-14, 4-30
    Forced Account Code List (#409), 4-30
    Forced Account Codes, 4-29
    Forwarding Calls, 8-11
    5-Slot Carrier
    configuration overview
    , 1-9
    G
    GCD (see Group Call Distribution)
    Grounding the system
    , 2-11
    Group Call Distribution (#206), 4-34
    Group Calling–Ring/Page, 8-35
    using
    single-line telephone
    , 8-36
    system telephone, 8-36
    Group Hunting–Ring/Voice Signal, 8-37
    using
    single-line telephone
    , 8-39
    system telephone, 8-38
    Group Paging, 8-35
    Group Pickup, 8-40
    using
    single-line telephone
    , 8-40
    system telephone, 8-40
    Groups
    calling
    , 4-31, 8-35
    hunt, 4-32, 8-37
    night service, 4-35
    paging, 8-35
    pickup, 4-36, 8-40 
    						
    							PA R T N E R® Advanced Communications System Installation, Programming, and Use
    IN-6
    H
    handling calls, 6-15
    Handset
    for hard-of-hearing
    , 9-2
    using, 6-7
    volume controls, 6-9
    handset, 6-8
    Hands-Free Answer on Intercom (HFAI), 6-8
    Hardware, 1-8, 1-15
    headsets, 9-1
    help
    finding
    , 11-2
    HFAI (see Hands-Free Answer on Intercom)
    Hold
    on a system telephone
    , 6-22
    placing calls on, 6-21
    hold, A-5
    changing disconnect time, 4-37
    on a single-line telephone, 6-23
    Hold Button, 8-40
    Hold Disconnect Time, 4-37
    Hold Disconnect Time (#203), 4-37
    Hold Reminder Tone, 6-21, 8-33
    Hold, Exclusive, 8-33
    Holding a Call, 8-33, 8-40
    Hotel/Motel Features
    outgoing call restriction button (#114)
    , 7-17
    wake up service button (#115), 7-19
    Hotline, 4-38
    using, 8-41
    Hotline (#603), 4-38
    Hunt Group Extensions, 4-32
    Hunt Group Extensions (#505), 4-32
    Hunt Groups
    off-loading call activity
    , 8-37
    programming
    using
    , 8-37
    Hunt Groups (see also Group Call Distribution)
    Hybrid Mode
    , 1-4
    I
    Idle Line Preference (see Automatic Line Selection)
    Industry Standard Devices (see Standard Devices)
    Initial System Programming
    , 3-1—3-17
    initialize the system, 2-13
    In-Range Out-of-Building (IROB) protectors, 9-2
    Inside Call
    making an
    , 6-18
    inspecting
    Caller ID
    , 8-18
    Installation
    cover
    , 2-27
    overview, 2-1
    installation
    control unit
    , 2-4
    environmental requirements, 2-2
    telephones, 2-27
    wall-mounting
    5-slot carrier
    , 2-8
    stand-alone processor module, 2-5
    wall-mounting the control unit, 2-4
    installation wall-mounting
    2-slot carrier
    , 2-5
    Intercom Auto Dial Button, 6-5, 8-5
    Intercom Autodialer,  1-14, 7-3, 8-5
    connecting, 2-33
    problems, 11-8
    Intercom Call
    making an
    , 6-18
    Intercom Dial Tone, 4-39
    Intercom Dial Tone (#309), 4-39
    Internet
    Customer Self Service Center
    , 11-1
    interrupting calls, 8-63
    interrupting calls, See Voice Interrupt On Busy Calls
    J
    Jacks
    types per module
    , 3-2
    jacks
    labeling
    , 2-9
    Joining a Call, 6-28
    Joining calls
    on a Single-Line Telephone
    , 6-29
    System Telephone, 6-29
    K
    key extensions
    adding new lines
    , 10-16
    definition, 1-6
    setup, 3-12
    Key Mode, 1-4
    L
    LAN Configuration, 2-24
    language, changing, 4-26
    Language, Display (#303), 4-26
    language, for displays, 4-26
    Last Number Redial
    using
    single-line telephone
    , 8-52
    system telephone, 8-52
    LEDs
    checking for proper functioning
    , 2-15 
    						
    							Index
    IN-7
    Light Patterns, 6-5
    description of, 6-5
    intercom auto dial button, 7-2
    Line
    adding to system
    , 10-16
    assigning to extensions, 3-11, 4-41
    buttons, 6-1
    jacks, 3-2
    restricting use at individual extension, 4-22
    Line Access Mode, 4-40
    Line Access Restriction (#302), 4-22
    Line Assignment (#301)
    default on PARTNER phones
    , 4-41
    description, 4-41—4-42
    Line buttons, 4-41
    Line Coverage Extension, 3-14, 4-43
    Line Coverage Extension (#208), 4-43
    Line Ringing, 5-5
    Line Selection, Automatic, 5-2
    lines, 3-11
    adding new lines, 10-16
    assigning to pools, 4-48
    testing, 2-16
    Lines and extensions
    connecting
    , 2-16
    Lines, Number of (#104), 3-11
    Lists
    allowed phone numbers
    , 4-17
    disallowed phone numbers, 4-19
    forced account codes, 4-30
    locking your extension, 8-58
    logging Caller ID calls (see Caller ID Logging and 
    Dialing
    Logging Center ID Calls (see Caller ID Logging and 
    Dialing (F23))
    loss of power
    , 11-2
    Loudspeaker Paging, 8-44
    using
    single-line telephone
    , 8-45
    system telephone, 8-45
    loudspeaker paging system
    paging system
    , 9-25
    M
    making a call, 6-15
    Manual Backup
    problems
    , 11-23
    Manual Signaling, 8-41
    using, 8-42
    Manual Transfer of Calls to Fax Machines, 9-16
    Marked System Speed Dial Numbers, 4-56
    message light
    turning on and off
    , 8-43
    Message Light Off, 8-43
    using
    single-line telephone
    , 8-44
    system telephone, 8-44
    Message Light On, 8-43
    Message Waiting (see Standard Phones)
    messages
    leaving
    , A-6
    monitoring, A-9
    receiving, A-6
    Microphone, 6-7
    microphone, 6-8
    Microphone (Mic) Button, 6-7
    mixed telephone types, D-1
    Mode of Operation, 4-44
    mode of operation
    changing
    , 4-44
    modems, 9-26
    send and receive, 9-27
    sending only, 9-26
    Modes of operation, 1-4
    Modules
    description
    , 1-11
    PARTNER ACS processor, 1-8, 1-11
    processor, 1-11
    modules
    adding new modules
    , 10-7
    LEDs, 2-15
    replacing, 10-9
    5-slot carrier configuration, 10-12
    stand-alone or 2-slot carrier configuration,
    10-9
    Monitoring Call Activity, 7-2, 8-5
    Music-On-Hold, 9-28, 9-29
    connecting audio source, 9-29
    Music-On-Hold (#602)
    as background music
    , 9-29
    description, 9-29
    programming, 9-30
    volume, setting system-wide, 9-30
    Music-On-Hold Volume, 9-30
    Music-On-Hold Volume (#614), 9-30
    Mute, 6-8
    N
    Name Display, 8-23
    name display, 5-4
    Night Service
    auxiliary equipment
    , 9-31
    programming, 7-16
    Night Service Button, 7-15
    using, 7-16
    Night Service Button (#503)
    light patterns
    , 6-7
    Night Service Group Extensions, 4-35
    No Ring, 7-1 
    						
    							PA R T N E R® Advanced Communications System Installation, Programming, and Use
    IN-8
    Notify, See Manual Signaling
    Number of Lines
    , 3-11
    Number of Lines (#104), 3-11
    O
    Off-Premises Range Extender (OPRE), 9-2
    One-touch Transfer (see Auto Dial Numbers)
    operating mode
    changing
    , 4-44
    operator
    answering calls, backup
    , 7-2
    Automatic System Answer Button, 7-4
    Automatic System Answer Delay, 7-6
    Automatic System Answer Lines, 7-6
    Automatic System Answer Mode, 7-7
    Automatic System Answer Record/Playback, 
    7-8
    backup answering options, 7-2
    button programming, 7-2
    call handling options, 7-1
    Direct Extension Dial Button, 7-11
    Direct Extension Dial Delay, 7-13
    Night Service Button, 7-15
    Outgoing Call Restriction Button, 7-17
    Station Unlock, 7-19
    Wake Up Service Button, 7-19
    Optional Equipment, 1-15, 4-1, 9-1
    Outgoing Call Restriction (#401), 4-24
    Outgoing Call Restriction Button, 7-17
    using, 7-18
    Outgoing Call Restriction Button (#114)
    light patterns
    , 6-7
    Outside Auto Dial Numbers, 8-6
    Outside Call
    making an
    , 6-16
    Outside Conference Denial, 4-44
    Outside Conference Denial (#109), 4-44
    Outward Restriction (see Outgoing Call Restriction 
    (#401))
    P
    PAGE Jack
    description
    , 8-44
    PAGE jack, 9-25
    Paging, 8-44
    loudspeaker, 8-44
    PARTNER model phone, 8-35—8-37
    simultaneous, 8-35
    paging, A-5
    loudspeaker, 8-44
    simultaneous, 8-46
    parking calls, 8-14
    PARTNER ACS Processor, 1-9
    PARTNER ACS Processor Module, 1-11
    PARTNER Messaging, 9-41
    PARTNER Remote Access PC Card, 3-2
    PARTNER telephone
    wall-mounting
    , 2-30
    PARTNER telephones, 6-5
    assembling, 2-27
    system telephones, 1-14
    PARTNER Voice Messaging PC Card, 1-13, 8-5, 
    10-16
    PARTNER-34D Telephone
    buttons and indicators
    , 6-2
    programming overlay, 3-2
    PARTNER-CA48 Intercom Autodialer, 1-14
    connecting, 2-33
    password, dialing restriction override, 4-54
    Password, Remote Administration, 4-50
    Password, System (#403), 4-54, 8-60
    PC Card
    using
    , 10-2
    PC Card slot, 1-13
    PC Card Slots, 1-13
    PC Cards, 1-13, 4-4
    PCMCIA, 1-13
    Personal Computer Memory Card International 
    Association (PCMCIA) Card (see PC Cards)
    Personal Speed Dial
    , 8-55
    using
    single-line telephone
    , 8-56
    system telephone, 8-56
    Picking up a Held Call, 6-22, 8-40
    Pickup
    call
    , 8-15
    group, 4-36, 8-15
    Pickup Group Extensions, 4-36
    Pickup Group Extensions (#501), 4-36
    Placing a Call, 6-15
    plastic protector, 2-8
    plastic protectors, 2-6
    pool access code, 1-5
    Pool Access Restriction, 4-45
    pool buttons, 1-5, 4-46
    Pool Extension Assignment, 4-46
    Pool Extension Assignment (#314), 4-46
    Pool Line Assignment, 4-48
    Pool Programming, 4-44
    Pooled Extensions
    assigning lines
    , 4-46
    buttons, 4-46
    pooled extensions, 4-45
    definition, 1-6
    setup, 3-13
    pools, 1-5
    adding new lines, 10-17
    adding new pools, 10-17
    assigning lines, 4-48
    assigning pool buttons, 4-46
    Power Failure, 6-10, 11-2 
    						
    							Index
    IN-9
    Privacy, 8-47
    light patterns, 6-7
    using, 8-48
    privacy
    Do Not Disturb
    , 8-32
    privacy features
    Automatic Extension Privacy
    , 4-2
    Privacy, Automatic Extension (#304), 4-2
    Problems, Solving, 11-2
    Processor Module
    description
    , 1-11
    processor module
    batteries
    , 2-11
    mounting tracks, 2-6
    Programmable Buttons, 6-3, 7-1
    Programming, 3-11, D-1
    buttons, 7-1
    centralized telephone, 3-7
    extensions, 3-1, 3-7, 3-14
    lines, 10-16
    methods, 3-6
    mode, 3-6
    overlays, 3-2, 3-7
    overview, 3-1
    PBX/Centrex, support for, 3-15
    system, 3-1
    telephone, 3-1
    voice messaging system, 7-2
    programming
    button locations on the telephone
    , 3-5
    Centralized Telephone, 3-1
    changing programming type, 3-6
    dial codes, A-3
    entering programming mode, 3-6
    Extension Programming, 8-1
    intercom dial codes, A-4
    PARTNER telephone to MLS telephone, D-1
    password, 4-50
    retaining settings, 4-55
    special buttons, 3-3
    telephone, 3-1
    programming MLS telephone to PARTNER tele-
    phone
    , D-1
    programming mode, 3-6
    programming overlays, 3-2
    R
    Recall, 8-48
    PBX and Centrex services, with, 3-15
    programming feature on a button, 8-49
    programming function in phone number, B-1
    timer duration, 4-49
    using
    single-line telephone
    , 8-49
    system telephone, 8-49
    Recall Button
    description
    , 8-48
    switchhook, use instead of, 6-11
    Recall Timer Duration, 4-49
    Recall Timer Duration (#107), 4-49
    Record-a-Call, 8-50
    using, 8-51
    Redial
    save number
    , 8-52
    Redialing features, 8-51
    release
    finding release number
    , 11-2
    Release 2.0 features, 1-3
    Release 3.0 features, 1-3
    Release 4.0 features, 1-4
    Release 5.0 features, 1-4
    Remote Access PC Card, 3-2
    Remote Administration Password, 4-50
    remote use of the system, A-6
    REN ( see Ringer Equivalent Number), 9-2
    reports, A-9
    requirements
    electrical
    , 2-2
    out-of-building installations, 2-3
    Resetting the System, 4-55
    resetting the system
    retaining programming
    , 4-55
    Restore
    problems
    , 11-25
    Restore Problems, 11-22
    Restore Programming, 4-6
    calls in progress, effect on, 4-6
    restoring system programming, 4-3
    restricting access, 4-45
    Restriction
    line access (#302)
    , 4-22
    outgoing call (#401), 4-24
    Restrictions, Dialing
    emergency phone numbers
    , 4-20
    locking an extension, 8-59
    PBX/Centrex services, with, 3-15
    Retrieving a Held Call, 8-40
    Ring on Transfer, 4-51
    Ring on Transfer (#119), 4-51
    Ring pattern, 4-60
    Ringer Volume Controls, 6-3
    Ringing
    Abbreviated (#305)
    , 4-2
    line, 5-5
    transfer, 6-7, 8-66
    ringing
    changing patterns
    , 4-26
    lines, 5-5
    ring pattern, 4-60
    Transfer return number of rings, 4-59
    Ringing Patterns
    single-line telephones
    , 6-10
    system telephones, 6-7 
    						
    							PA R T N E R® Advanced Communications System Installation, Programming, and Use
    IN-10
    ringing patterns, 4-26
    ringing, abbreviated, 4-2
    Ringing/Idle Line Preference (see Automatic Line 
    Selection)
    Rings, Transfer Return (#105)
    , 4-59
    Rings, VMS Cover (#117), 9-43
    Rotary
    lines
    , 4-25, 8-61
    phones, 1-14
    rotary dialing
    length of timeout
    , 4-51
    Rotary Dialing Timeout, 4-51
    Rotary Dialing Timeout (#108), 4-51
    rotary lines
    sending touch-tone signals
    , 8-61
    Router Configuration
    data
    , 2-24
    voice, 2-23
    S
    safety requirements, 2-3
    Save Number Redial, 8-52
    using, 8-53
    SDSL Interface Configuration, 2-20
    Self Service Center on the Internet, Customer, 
    11-1
    Send All Calls, 8-54
    using, 8-54
    setting the date, day, and time, 3-8
    Settings
    changing to support PBX or Centrex services
    , 
    3-15
    settings
    changing
    , 10-16
    changing the system clock, 10-16
    copying, 4-16
    Signaling, Manual, 8-41
    Simultaneous Paging, 8-46
    using
    single-line telephone
    , 8-47
    system telephone, 8-46
    single-line telephone problems, 11-9
    Single-Line Telephones, 6-10
    Single-line telephones
    switchhook
    , 6-11
    single-line telephones, 1-14
    limitations, 6-11
    problems
    Message Waiting light
    , 11-10
    no ring, 11-9
    SMDR (see Station Message Detail Recording 
    (SMDR)
    , 9-39
    SMDR Output Format, 9-39
    SMDR Output Format (#610)
    description
    , 9-39
    SMDR Record Type, 9-38
    SMDR Record Type (#608), 9-38
    SMDR Talk Time, 9-40
    SMDR Top of Page, 9-38
    SMDR Top of Page (#609), 9-38
    Speaker
    on standard phone
    , 6-12
    on system telephone, 6-9
    speaker, 6-8
    Speaker (Spkr) Button, 6-3
    Speakerphone, 9-1
    performance tips,using, 6-9
    speakerphone
    Voice Interrupt On Busy
    , 4-61
    speakerphone performance, 6-9
    special characters, B-1
    Speed Dial
    PBX and Centrex Services, with
    , 3-16
    Speed Dial form, C-1
    Speed Dialing
    auto dial buttons
    , 8-5
    system speed dial numbers, 4-56, 8-57
    speed dialing
    system numbers
    , 4-56
    Speed Dialing features, 8-55
    stand-alone processor module
    wall-mounting
    , 2-5
    Standard Devices
    answering machines
    , 9-4
    auto attendant, 9-7
    contact closure device, 9-9
    credit card scanners, 9-12
    fax machines, 9-15
    modems, 9-26
    voice messaging system, 9-31
    Standard Phones
    automatic line selection for
    , 5-3
    call handling, 6-15
    call waiting, 6-10
    caller ID information, 6-12
    dial tones, 6-11
    dial-code features, 8-2
    display, 6-12
    feature buttons on, 6-12
    feature phones, 6-10
    limitations, 6-11
    message waiting compatibility, 8-43
    power failure, for use during, 6-10, 11-2
    problems with, 11-11
    ringing patterns, 6-10
    speaker on, 6-12
    switchhook, 8-48
    system messages, 6-12
    Standard phones
    overview
    , 1-14
    Standard telephones
    rotary
    , 1-14
    Star Code Dial Delay, 4-52 
    						
    							Index
    IN-11
    Star Code Dial Delay (#410)
    description
    , 4-52
    programming for marked system speed dialing, 
    4-53
    star codes
    dial delay
    , 4-52
    Station Lock, 8-58
    using
    single-line telephone
    , 8-59
    system telephone, 8-59
    Station Message Detail Recording (SMDR), 9-38, 
    9-39, 9-40
    call accounting devices, 9-35
    call records wrap on printout, 11-17
    call reports, 9-33
    connecting to SMDR jack, 9-35
    ferrite core, installing, 9-35
    including a Talk field, 9-40
    Output Format, 9-34
    programming, 9-37
    SMDR Output Format, 9-39
    SMDR Record Type, 9-38
    SMDR Talk Time, 9-40
    SMDR Top of Page, 9-38
    serial printers, 9-35
    specifying calls to be included, 9-38
    specifying number of digits for dialed numbers, 
    9-39
    Station Unlock, 7-19
    Support, Customer, 11-2
    Swapping Extensions, 10-18
    Switchhook Flash, 6-11, 8-48
    switchhook flash
    Recall
    , 8-48
    time of signal, See Recall Timer Duration, 
    4-49
    system
    customizing
    , A-8
    initialization, 2-13
    system capacity, 1-6
    System clock, 10-16
    system configurations, 1-9
    System Date, 3-8
    System Date (#101), 3-8
    System Day, 3-9
    System Day (#102), 3-9
    system modules, 1-11
    System Password, 4-54, 8-60
    using, 8-60
    System Password (#403), 4-54
    System Phones
    dial tones
    , 6-7
    lights, 6-5
    microphone, 6-7
    overview, 1-14
    programming
    Telephones (see System Phones and Stan-
    dard Phones)ringing patterns
    , 6-7
    speaker, 6-7
    System phones
    programming mixed types
    , D-1
    System Problems, 11-27
    system problems, 11-27
    System Programming
    methods of
    , 3-6
    overview, 3-1
    PBX/Centrex support, for, 3-15
    system programming
    backup
    , 4-3
    restore, 4-3
    using, 3-2
    System Programming (see also Programming)
    System Programming Basics
    , 3-1
    system programming procedures, A-1
    System Release Status, 11-2
    system reset
    retaining programming
    , 4-55
    System Reset (#728), 4-55
    System Reset–Programming Saved, 4-6, 4-55
    System Restore
    problems
    , 11-25
    Bad File - Try Again, 11-25
    Empty File, 11-25
    Incompatible Versions, 11-25
    Insert Valid Card, 11-25
    Restore Complete, but calls disconnected,
    11-26
    Restore Failed - Try Again, 11-26
    settings reverted to default settings, 11-26
    system settings
    changing
    , 10-16
    System Speed Dial, 4-56, 8-57
    using
    single-line telephone
    , 8-57
    system telephone, 8-57
    system telephone problems, 11-5, 11-9
    System Telephones
    using
    , 6-1
    system telephones
    connecting to tip/ring devices
    , 9-3
    speaker, 6-9
    System Time, 3-10
    System Time (#103), 3-10
    T
    telephone cords
    connecting
    , 2-17
    telephone problems
    single-line telephones
    , 11-9
    system telephones, 11-5
    display characters, 11-6
    display shows low power, 11-7
    does not work, 11-6 
    						
    							PA R T N E R® Advanced Communications System Installation, Programming, and Use
    IN-12
    incorrect display, 11-7
    Intercom Autodialer, 11-8
    MLC 6 telephone does not ring, 11-9
    no Caller ID display, 11-7
    no Caller ID information, 11-8
    no ringing, 11-5
    Priv. instead of Caller ID, 11-8
    Record-a-Call not working, 11-9
    Telephone Programming
    auto dial buttons
    , 7-1, 8-5
    centrally (at extension 10 or 11), 3-7
    options, 3-14
    telephone programming, 3-1
    Telephone Programming, Required
    programming
    required telephone
    , 5-2
    Telephones
    touch-tone phone
    , 6-10
    telephones
    assembling
    , 2-27
    buttons, 6-1
    connecting and testing, 2-32
    desk-mounting, 2-28
    dial tone, single-line, 6-11
    dial tones, 6-8
    display, 6-2, 6-13
    fixed buttons, 6-3
    handset, 6-8
    installation, 2-27
    microphone, 6-8
    other problems, 11-11
    plastic cover, 2-29
    problems
    calls answered automatically
    , 11-14
    can’t hear called party, 11-14
    dead telephones, 11-29
    Recall disconnects call, 11-15
    Recall has no effect, 11-15
    star codes, 11-15
    trouble making outside calls, 11-11
    trouble making outside calls from pool buttons,
    11-12
    ringing patterns, 6-7
    ringing patterns, single-line, 6-10
    single-line, 1-14, 6-10
    limitations, 6-11
    speaker, 6-8
    testing, 2-32
    telephones (see Feature Telephones, Single-Line 
    Telephones, and System Telephones
    testing lines
    , 2-16
    testing telephones, 2-32
    time
    setting
    , 3-8
    Time, System (#103), 3-10
    Tip/Ring Device Requirements, 9-2
    tip/ring devices
    connecting to system telephones
    , 9-3
    problems, 11-17
    call records wrap on SMDR, 11-17
    device does not answer, 11-17
    device does not dial properly, 11-17
    problems with, 9-4
    Toll Call Prefix, 4-57
    Toll Call Prefix (#402), 4-57
    Touch-Tone Enable, 8-61
    programming feature on a button, 8-61
    programming function in phone number, B-1
    using, 8-61
    Transfer
    calls to fax machines
    , 9-15
    manual, 9-16
    number of return rings, 4-59
    on a System Telephone, 6-26
    returned calls, 4-58
    Ring on Transfer, 4-51
    to voice mailbox, 8-66
    transfer
    transferring calls
    , 6-25
    Transfer Button, 6-25
    Transfer Return Display Message, 6-25
    Transfer Return Extension, 4-58
    Transfer Return Extension (#306), 4-58
    Transfer Return Programming, 4-58
    Transfer Return Rings, 4-59
    Transfer Return Rings (#105), 4-59
    Transfer Ringing, 6-7, 6-10, 6-26
    Transfer, One-touch, 6-27
    Transfer, One-touch (see Auto Dial Numbers)
    Transferring a Call
    to another extension
    , 6-25
    to fax machine, 9-15
    troubleshooting
    backup problems
    automatic
    , 11-21
    manual, 11-23
    combination extensions, 11-16
    other telephone problems, 11-11
    single-line telephones, 11-9
    system problems, 11-27
    all calls disconnected, 11-28
    ASA/DXD missing card message, 11-27
    calls on ASA lines disconnected, 11-28
    calls on hold disconnected, 11-27
    dead telephones, 11-29
    modem transmission quality poor, 11-30
    no disconnect after held call hangs up, 11-28
    other, 11-30
    System Restore, 11-25
    system telephones, 11-5
    tip/ring devices, 11-17 
    						
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