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Avaya Partner Advanced Communications System Installation, Programming And Use Manual

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    Page
    of 432
    							Flow Charts
    E-7
    System Flow Chart–Groups
    Pickup Group Extension 
    Dial 
    #501
    Dial a group # (1-4)
    Dial an extension # (10-57)
    Dial 1=Assigned to group
    2=Not Assigned to group ✔ 
    Press 
    n to program another extension
    Calling Group Extensions
    Dial 
    #502
    Dial a group # (1-4)
    Dial an extension # (10-57)
    Dial 1=Assigned to group
    2=Not Assigned to group ✔ 
    Press 
    n to program another extension
    Night Service Button
    Dial 
    #503
    Dial 1=Assigned
    2=Not Assigned ✔ 
    3=Select button then press a 
    programmable button (to assign Night 
    Service to that button)
    If you use option 3 after a Night Service 
    button has been assigned, the Night 
    Service button moves from the old button 
    to the new button you select
    VMS Hunt Delay
    Dial 
    #506
    Release 2.0 and earlier:
    Dial 1=Immediate ✔
    2=Delayed 
    Release 3.0 and later:
    Dial 1=Day
    2=Night
    Dial line number
    Dial 0-6
    2 ✔
    Night Service Group Extensions
    Dial 
    #504
    Dial a system extension # 
    Dial 1=Assigned to group
    2=Not Assigned to group ✔ 
    Press 
    n to program another extension
    Hunt Group Extensions
    Dial 
    #505
    Dial a group # 1-6, 7 for VMS, 8 for fax 
    detection (R 3.0)
    Dial a system extension # (10-57)
    Dial 1=Assigned to group
    2=Not Assigned to group ✔ 
    Press 
    n to program another extension
    VMS Hunt Schedule
    Dial 
    #507
    Release 2.0 and earlier:
    Dial 1=Always ✔
    2=Day Only
    3=Night Only
    Release 3.0 and later:
    Dial line number
    Dial 1=Always ✔
    2=Day Only
    3=Night Only
    Dial 0-6
    2 ✔ 
    						
    							PA R T N E R® Advanced Communications System Installation, Programming, and Use
    E-8
    System Flow Chart–Auxiliary Equipment
    Fax Machine Extensions
    Dial 
    # 6 0 1 
    Dial a system extension # 
    Dial 1=Assigned
    2=Not Assigned ✔ 
    Press 
    n to program another extension
    Music-On-Hold 
    Dial # 6 0 2 
    Dial 1=Active ✔
    2=Not Active 
    Hotline 
    Dial #603 
    Dial the hotline extension # (not ext. 10 or the 
    first two extensions of any 206 or 308EC 
    modules)
    Dial the alerted extension number (not the 
    hotline) or 
    70 to paging system
    To remove the hotline and alert:
    Press
     r 
    Doorphone 1 Extension 
    Dial #604 
    Dial any extension # (except 10, 11, or the first 
    two extensions of any 206 or 308EC modules)
    To remove the doorphone extension:
    Press
     r
    Doorphone 2 Extension
    Dial 
    #605 
    Dial any extension (except 10, 11, or the first 
    two extensions of any 206 or 308EC modules)
    To remove the doorphone extension:
    Press
     r 
    Doorphone Alert Extension
    Dial 
    #606 
    Dial any extension # (except a doorphone 
    extension)
    Dial 1=Not an alert ✔
    2=Doorphone 1 alert
    3=Doorphone 2 alert
    4=Doorphones 1 & 2
    Press 
    n to identify another extension 
    (up to 48 alert extensions per doorphone)
    Automated Attendant Extensions
    Dial 
    #607 
    Dial a system extension # 
    Dial 1=Assigned
    2=Not Assigned ✔ 
    Press 
    n to program another extension
    SMDR Record Ty p e
    Dial 
    # 6 0 8 
    Dial 1=All calls ✔
    2=Outgoing calls only 
    SMDR Top Of Page
    Dial 
    # 6 0 9 
    SMDR Output Format
    Dial 
    #10 
    Dial 1=15 digits ✔
    2=24 digits 
    Contact Closure Group
    Dial 
    #612 
    Dial a group # (1 or 2)
    Dial an extension # (10-57)
    Dial 1=Assigned to group
    2=Not Assigned to group ✔ 
    SMDR Talk Time
    Dial 
    #611 
    Dial 1=Active
    2=Not Active ✔
    Contact Closure Operation Type
    Dial 
    #613 
    Dial a Contact Closure (1 or 2)
    Dial 1=1-Second On
    2=3-Seconds On ✔ 
    3=5-Seconds On
    4=Toggle
    Music-On-Hold Vo l u m e
    Dial 
    #614 
    Dial 1=
    2=
    3=
    4=
    5=
    6=
    7=
    Remote Administration Password
    Dial 
    #730 
    No Password (8 dashes display)
    Active password (up to 8 alphanumeric characters)
    Password can only be changed at Extension 10 or 11
    ✔
    +
    +
    +
    +
    +
    +
    +
    3.0
    2.0 
    						
    							Flow Charts
    E-9
    Centralized Telephone Programming Flow Chart–How to Use
    To use the Centralized Telephone Programming Flow Chart, follow these instructions first:
    Place the Programming Overlay on the dialpad of the system display phone at extension 10 or 11.
    To Enter Programming Mode: 
    – Press 
    f00 
    – Press 
    ssc 
    – Dial the extension number to be programmed. Buttons on to which lines or pools are assigned 
    light up to show the current Line Ringing setting: remaining buttons can be programmed with 
    Auto Dial number or features.
    To Program Another Feature at the Same Extension: 
    – After you program one feature, continue with the instructions in the box for the next feature.
    To Change Setting For Another Extension
    – Press 
    c 
    – Dial the new extension’s number
    To Erase A Feature or Auto Dial Button: 
    – Press the programmed button
    –Press
    ! 
    To End Programming Mode:
    – Press 
    f00 
    2.0
    3.0= Factory setting
    = Button with lights required
    = Button with lights recommended
    = PARTNER ACS Revision 2.0 or later
    = PARTNER ACS Revision 3.0 or later ✔
    Icon Description 
    						
    							PA R T N E R® Advanced Communications System Installation, Programming, and Use
    E-10
    Centralized Telephone Programming Flow Chart
    Program Automatic Line Selection or Extension Name Display first...then Line Ringing.
    Caller ID Name Display  
    Press a programmable button with lights
    Press 
    f16 
    Caller ID Inspect  
    Press a programmable button with lights
    Press 
    f17 
    Caller ID Call Logging & Dialing
    Press a programmable button with lights
    Press 
    f23 
    Call Screening
    Press a programmable button with lights
    Press 
    f25 
    3.0
    Call Pickup  
    Press a programmable button
    Press 
    i6 
    Dial the two-digit extension number
    Call Coverage
    Press a programmable button
    Press 
    f20 
    Dial (optional) two-digit 
    originating extension number
    Dial (optional) two-digit 
    destination extension number
    2.0
    Background Music
    Press a programmable button
    Press 
    f19 
    Account Code Entry
    Press a programmable button
    Press 
    f12 
    2.0Automatic Line Selection
    Press 
    **
    Press the line/pool/intercom buttons in the 
    desired order
    Press 
    **
    Key Extension: Outside lines i ✔ 
    Pooled Extension: Pool 880 button 1, 
    button 2, 
    i, right i ✔
    Pools 881-883, individual lines
    Extension Name Display
    Press 
    i 
    Enter the character codes for the name
    (See table “Valid Character Entries”)
    Line Ringing
    Press each line or pool button until the 
    desired ringing option appears in the display
     Immediate ring (green steady)✔ Lines 
     No ring (green fast flutter) ✔ Pools
     Delayed ring–starts ringing after 20 
    seconds (green slow flashing)
    Personal Speed Dial Numbers
    Press 
    f 
    Dial a two-digit code (80-99)
    Dial the phone number–up to 28 digits 
    including special functions (see “Special 
    Dialing Functions”)
    Auto Dial Numbers–Outside and Inside
    Press a programmable button
    To program an outside number:
    Dial the phone number–up to 28 digits 
    including special functions (see “Special 
    Dialing Functions”)
    To program an extension number:
    Press 
    i 
    Dial the extension number (to ring the 
    extension) or 
    * plus the extension number 
    (to voice-signal the extension)
    Call Forwarding/Call Follow-Me  
    Press a programmable button
    Press 
    f11 
    Dial (optional) two-digit 
    originating extension number
    Dial (optional) two-digit 
    destination extension number
    OR
    Then
    Conference
     Drop  
    Press a programmable button
    Press 
    f06 
    2.0
    2.0
    2.0 
    						
    							Flow Charts
    E-11
    Centralized Telephone Programming Flow Chart (Continued)
    Contact Closure 2
    Press a programmable button
    Press 
    f42 
    Contact Closure 1 
    Press
     f 
    Press a programmable button
    Press 
    f41 
    Recall 
    Press a programmable button 
    with lights
    Press 
    f03
    Do Not Disturb
    Press a programmable button with 
    lights
    Press 
    f01 
    Record-A-Call 
    Press a programmable button 
    with lights
    Press 
    f24 
    Direct Line Pickup–Idle Line 
    Press a programmable button with 
    lights
    Press 
    i8 
    Direct Line Pickup–Active Line 
    Press a programmable button
    Press 
    i68 
    Last Number Redial
    Press a programmable button
    Press 
    f05 
    Exclusive Hold
    Press a programmable button
    Press 
    f02 
    Group Calling–Ring/PageFor ringing group: 
    Press a programmable button
    Press 
    i7 
    Dial a Calling Group number (1-4)
    For paging group: 
    Press a programmable button
    Press 
    i*7 
    Dial a Calling Group number (1-4)
    Group Hunting–Ring/Voice SignalFor ringing the first available extension: 
    Press a programmable button
    Press 
    i77 
    Dial a Hunt Group number (1-7)
    For voice signaling the first available 
    extension:
    Press a programmable button
    Press 
    i*77 
    Dial a Hunt Group number (1-6)
    Group Pickup
    Press a programmable button
    Press 
    i66 
    Dial a Pickup Group number (1-4)
    Loudspeaker Paging
    Press a programmable button
    Press 
    i70 
    Manual Signaling
    Press a programmable button
    Press 
    f13
    Dial a two-digit extension number 
    (to ring extension) or Dial 
    * plus 
    the two-digit extension number 
    (to voice-signal the extension)
    Message Light Off
    Press a programmable button
    Press 
    f10 
    Dial (optional) two-digit extension 
    number 
    Message Light On
    Press a programmable button
    Press 
    f09 
    Dial (optional) two-digit extension 
    number
    Save Number Redial
    Press a programmable button 
    Press 
    f04 
    Simultaneous Paging
    Press a programmable button 
    Press 
    i*70 
    Station Lock
    Press a programmable button 
    Press 
    f21 
    To u c h - To n e Enable
    Press a programmable button 
    Press 
    f08 
    VMS Cover
    Press a programmable button 
    Press 
    f15 
    Vo i c e Interrupt On Busy
    Ta l k - B a c k
    Press a programmable button 
    with lights
    Press 
    f18 
    Vo i c e Mailbox Transfer
    Press a programmable button 
    Press 
    f14 
    Station Unlock
    Press a programmable button 
    Press 
    f22 
    Privacy
    Press a programmable button 
    with lights
    Press 
    f07  
    						
    							PA R T N E R® Advanced Communications System Installation, Programming, and Use
    E-12
    Extension Telephone Programming Flow Chart–How to Use
    To use the Extension Telephone Programming Flow Chart, follow these instructions first:
    To Program at an extension, use the following procedure:
    To Start programming: 
    – Press 
    f00 
    – The green light next to buttons on which lines or pools are assigned for the extension show the 
    current Line Ringing settings. You can program the remaining buttons with telephone 
    numbers, extension numbers, or system features.
    To assign a name to the extension, press i, and then enter the character codes.
    To Erase the current programming from a button, press the button, then press!: 
    – Press the programmed button
    –Press
    !
    To End Programming Mode:
    – Press 
    f00
    2.0
    3.0= Factory setting
    = Button with lights required
    = Button with lights recommended
    = PARTNER ACS Revision 2.0 or later
    = PARTNER ACS Revision 3.0 or later ✔
    Icon Description 
    						
    							Flow Charts
    E-13
    Extension Telephone Programming Flow Chart
    Caller ID Name Display  
    Press a programmable button with lights
    Press 
    f16 
    Extension Name Display
    Press 
    i 
    Enter the character codes for the name
    (See table “Valid Character Entries”)
    Background Music
    Press a programmable button
    Press 
    f19 
    Personal Speed Dial Numbers
    Press 
    f 
    Dial a two-digit code (80-99)
    Dial the phone number–up to 28 digits including special 
    functions (see “Special Dialing Functions”)
    Auto Dial Numbers–Outside and Inside
    Press 
    f00 
    Press a programmable button
    To program an outside number:
    Dial the phone number–up to 28 digits including special 
    functions (see”Special Dialing Functions”)
    To program an extension number:
    Press 
    i 
    Dial the extension number (to ring the extension) or 
    * 
    plus the extension number (to voice-signal the extension)
    Call Forwarding/Call Follow-Me 
    Press a programmable button with lights
    Press 
    f11 
    Dial (optional) two-digit 
    originating extension number
    Dial (optional) two-digit 
    destination extension number
    Call Coverage
    Press a programmable button
    Press 
    f20 
    Dial (optional) two-digit 
    originating extension number
    Dial (optional) two-digit destination extension number
    Call Pickup 
    Press a programmable button
    Press 
    i6 
    Dial the two-digit extension number
    Caller ID Inspect  
    Press a programmable button with lights
    Press 
    f17 
    Caller ID Call Logging & Dialing
    Press a programmable button with lights
    Press 
    f23 
    Conference Drop  
    Press a programmable button
    Press 
    f06 
    2.0
    2.0
    2.0
    Account Code Entry 
    Press a programmable button
    Press 
    f12 
    2.0 
    						
    							PA R T N E R® Advanced Communications System Installation, Programming, and Use
    E-14
    Extension Telephone Programming Flow Chart (Continued)
    Contact Closure 2
    Press a programmable button
    Press 
    f42 
    Contact Closure 1 
    Press 
    f 
    Press a programmable button
    Press 
    f41 
    Direct Line Pickup–Idle Line
    Press a programmable button with lights
    Press 
    i8 
    Direct Line Pickup–Active Line
    Press a programmable button
    Press 
    i68 
    Exclusive Hold
    Press a programmable button
    Press 
    f02 
    Group Calling–Ring/PageFor ringing group: 
    Press a programmable button
    Press 
    i7 
    Dial a Calling Group number (1-4)
    For paging group: 
    Press a programmable button
    Press 
    i*7 
    Dial a Calling Group number (1-4)
    Group Pickup
    Press a programmable button
    Press 
    i66 
    Dial a Pickup Group number (1-4)
    Manual Signaling
    Press a programmable button
    Press 
    f13
    Dial a two-digit extension number 
    (to ring extension) or Dial 
    * plus 
    the two-digit extension number (to 
    voice-signal the extension)
    Message Light Off
    Press a programmable button
    Press 
    f10 
    Dial (optional) two-digit extension 
    number 
    Message Light On
    Press a programmable button
    Press 
    f09 
    Dial (optional) two-digit extension 
    number 
    Privacy
    Press a programmable button with 
    lights
    Press 
    f07 
    Recall
    Press a programmable button with 
    lights
    Press 
    f03 
    Record-A-Call
    Press a programmable button 
    Press 
    f24 
    Save Number Redial
    Press a programmable button 
    Press 
    f04 
    Simultaneous Paging
    Press a programmable button 
    Press 
    i*70 
    Station Lock
    Press a programmable button 
    Press 
    f21 
    Touch-Tone Enable
    Press a programmable button 
    Press 
    f08 
    VMS Cover
    Press a programmable button 
    Press 
    f15 
    Voice Interrupt On Busy
    Ta l k - B a c k
    Press a programmable button 
    Press 
    f18 
    Voice Mailbox Transfer
    Press a programmable button 
    Press 
    f14 
    Group Hunting–Ring/Voice SignalFor ringing the first available extension: 
    Press a programmable button
    Press 
    i77 
    Dial a Hunt Group number (1-7)
    For paging the first available extension:
    Press a programmable button
    Press 
    i*77 
    Dial a Hunt Group number (1-6)
    Loudspeaker Paging
    Press a programmable button
    Press 
    i70 
    Station Unlock
    Press a programmable button 
    Press 
    f22 
    Do Not Disturb
    Press a programmable button with lights
    Press 
    f01 
    Last Number Redial
    Press a programmable button
    Press 
    f05 
    3.0 
    						
    							IN-1
    Index
    Numerics
    012E module, 2-25
    012E module power management, 11-4
    1600 DSL Module, 2-18
    initial configuration, 2-19
    programming connections, 2-19
    1600 DSL module
    flash memory retention of configuration
    , 4-4
    LAN configuration, 2-24
    problems, 11-18
    router configuration
    voice
    , 2-23
    router configuration for data, 2-24
    SDSL interface configuration, 2-20
    troubleshooting, 11-18
    voice gateway configuration, 2-23
    2-slot carrier
    wall-mounting
    , 2-5
    5-slot carrier, 2-8
    wall-mounting, 2-8
    A
    AA (Automated Attendant) Extensions, 9-8
    Abbreviated Ringing, 4-2
    Abbreviated Ringing (#305), 4-2
    Account Code Entry, 8-2
    using, 8-3
    account codes, 4-29
    Forced Account Code Entry, 4-29
    list of entries, 4-30
    alarms
    clearing a Backup-Failure alarm
    , 11-4
    alerts, 9-1
    Allowed List Assignments, 4-19
    Allowed List Assignments (#408), 8-4
    Allowed Phone Number Lists, 4-17
    assigning to an extension, 4-19
    Allowed Phone Number Lists (#407), 4-17
    Amplified Handset, 9-2
    Answering a Call
    at your extension
    , 6-19
    identifying a call type by ringing pattern, 6-7, 
    6-10
    ringing at another extension, 8-15, 8-40
    answering a call on a single-line telephone, 6-21
    answering a call on a system telephone, 6-20
    answering calls, A-4
    answering machine
    personal
    , 9-6
    retrieving messages, 9-5, 9-7
    system, 9-5
    Answering Machines, 9-4—9-7
    assigning lines, 3-11
    Attendants, Automated, 9-7
    Auto Answer Intercom (see Hands-Free Answer on 
    Intercom)
    Auto Attendant
    , 9-7
    Auto Attendant Extensions, 4-2
    Auto Dial Buttons
    description
    , 7-2
    programming, 8-5, 8-6
    using, 6-12, 8-6
    Auto Dial Numbers, 8-5
    Auto Dialing, 8-5
    using, 8-6
    Autodialers, Intercom, 8-5
    description, 1-14, 7-3
    problems, 11-8
    Automated Attendant extensions, 9-8
    Automated Attendants (see Auto Attendant)
    Automatic Backup
    problems
    , 11-21
    Backup Failed
    Check Card
    , 11-22
    Insert Card, 11-21
    System Busy, 11-23
    Write Prot, 11-21
    Automatic Daylight/Standard Times, 3-10, 4-2, 
    8-7
    Automatic Extension Privacy, 3-14, 4-2
    Automatic Extension Privacy (#304), 4-2
    Automatic Line Selection,  3-12, 3-13, 5-2
    Automatic System Answer, 7-4
    delay (#110), 7-6
    lines (#204), 7-6
    Automatic System Answer Button, 7-4
    using, 7-5
    Automatic System Answer Delay, 7-6
    Automatic System Answer Lines, 7-6
    Automatic System Answer Mode, 7-7
    Automatic System Answer Record/Playback, 7-8
    Automatic System Answer/Direct Extension Dial PC 
    Card
    , 1-13
    Automatic Transfer of Calls to Fax Machines, 
    9-15
    Automatic VMS Cover (#310), 9-42 
    						
    							PA R T N E R® Advanced Communications System Installation, Programming, and Use
    IN-2
    Auxiliary Equipment
    example setups
    , 4-1, 9-1
    overview, 1-15
    auxiliary equipment, 8-15, 9-1
    Night Service, 9-31
    B
    Background Music, 8-7
    using, 8-8
    backing up system programming, 4-3
    Backplane, 2-8
    Backup
    automatic
    problems
    , 11-21
    manual
    problems
    , 11-23
    Backup Failed Check Card, 11-24
    Backup Failed System Busy, 11-24
    Card is Write Protected, 11-23
    Invalid Card, 11-23
    System Busy, 11-23
    Backup and Restore, 4-3
    Backup Answering Options, 7-2
    Backup Problems
    automatic
    , 11-21—11-23
    manual, 11-24
    Backup Programming
    Automatic
    , 4-4—4-5
    automatic (#123), 11-21—11-23
    Manual, 4-5—4-6
    manual (#124), 11-24
    Backup Programming–Automatic, 3-8
    Backup Programming–Manual, 3-8
    Backup/Restore PC Card, 4-4
    inserting, 4-4
    problems with, 11-23
    removing, 4-4
    Backup-Failure Alarm
    clearing
    , 11-4
    Batteries
    insertion
    , 2-11
    batteries, 1-12
    replacing, 10-1, 11-3
    Bed and Breakfast Features
    outgoing call restriction button (#114)
    , 7-17
    wake up service button (#115), 7-19
    bridging adapter, 9-3
    Busy Extension Indication
    (see Light Patterns)
    Busy Lamp Fields (BLF) Feature (see Light Pat-
    terns)
    Button Locations for Programming at Extension 10/
    11
    description
    , 3-5
    button programming
    operator extension
    , 7-2
    Buttons
    auto dial
    , 7-2
    Auto Dial
    PBX and Centrex Services, with
    , 3-16
    intercom, 1-5, 6-5
    line, 1-5
    system phone, 1-5
    C
    Call Assistant Intercom Autodialer, 1-14, 8-5
    Call Coverage, 1-3, 8-8
    identifying owner of outside line, 4-43
    using
    single-line telephone
    , 8-11
    system telephone, 8-10
    Call Coverage (#116) Rings, 4-7, 4-8
    Call Coverage Rings, 3-14, 4-7
    programming for Release 2.0, 4-8
    programming for Release 3.0 or later, 4-8
    Call Follow-Me
    description
    , 8-11—8-14
    light patterns, 6-7
    Call Forwarding
    description
    , 8-11—8-14
    light patterns, 6-7
    using
    single-line telephone
    , 8-13
    system telephone, 8-13
    call handling, 6-15
    Call ID Logging and Dialing
    using
    , 8-21
    Call Intercept Feature, 9-4
    Call Log
    erasing records
    , 8-24
    Call Park, 8-14
    using
    single-line telephone
    , 8-15
    system telephone, 8-14
    Call Pickup, 8-15
    using
    single-line telephone
    , 8-16
    system telephone, 8-16
    Call Reports, 9-33
    call reports, A-9
    specifying calls to be included, 9-38
    Call Restriction, Outgoing (#401), 4-24
    call rings, no one at other end, 11-27
    Call Screening, 9-46
    Call Waiting, 3-14
    Call Waiting (#316), 4-14
    Caller ID, 4-9, 8-18
    associating lines with extensions, 4-11
    device, 9-2
    dialing from the display, 8-25
    display problems, 11-8
    erasing records, 8-24 
    						
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