Avaya Partner Advanced Communications System Installation, Programming And Use Manual

							Contents
10-i
10
Upgrading the System
Overview  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   10-1
Battery Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   10-1
Using a PC Card  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   10-2
Upgrading 1600 DSL and 012E Module Firmware  . . . . . . . . . . . . . . . . . . . . . . . . .   10-6

Check the LEDs  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   10-6
Adding New Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   10-7
Replacing Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   10-9

Replacing Modules in a Stand-Alone or 2-Slot Carrier Configuration . . . . . . . . . .   10-9

Replacing Modules in a 5-Slot Carrier  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   10-12
Changing Settings and Adding Lines, Pools, and Extensions . . . . . . . . . . . . . . . .   10-16

Changing System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   10-16

Adding New Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   10-16

Adding New Pools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   10-17

Adding New Extensions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   10-18

Swapping Extensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   10-18 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
10-ii 
						

							Overview
10-1
10
Upgrading the System
Overview
You can upgrade your system software to a new release of the PARTNER ACS by using a 
PCMCIA card. You also can add or replace modules and add lines, pools, and extensions.
Both old and new (introduced in system Release 4.0) 5-slot carriers are compatible with all 
releases of the PARTNER ACS.
Battery Replacement
The processor module uses two user-replaceable AAA alkaline batteries. These batteries provide 
enough power to retain the system programming settings during a power failure for 45 days to six 
months, depending on the freshness of the batteries. When battery power is getting low, the 
system displays a 
ChgBat W/PowerOn or ReplaceSysBat W/Power On message on the top line 
of display telephones at extensions 10 and 11 in place of the default day/date/time message. 
Users at these extensions should notify the System Administrator when they see this message. 
You should replace the batteries within 45 days of seeing the message.
CAUTION:
Do not turn off the power or remove the processor module before replacing the batteries! If 
you do, all settings for system and telephone programming revert to the factory settings. If 
you have a Backup/Restore PC Card, do a backup before changing the batteries. 
The message may flicker on and off as the batteries approach the low-power threshold. 
The PARTNER ACS Release 3.0 includes a PARTNER Remote Access PC Card, which 
allows you to program the system remotely and perform backup and restore functions. 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Using a PC Card
10-2Change the batteries in the processor module every year, even if the system has not yet displayed 
the 
ReplaceSysBat W/Power On message. Choose good quality alkaline batteries. (See 
“Inserting Batteries in the Processor Module” on page 2-11.)
Using a PC Card
Follow these steps to upgrade your system’s software with a PC card:
CAUTION:
Before starting, verify that you have batteries installed in the processor module by viewing 
the display of the telephone at extension 10. 
In Release 4.0 systems, using a PC card does not upgrade the configuration of the 1600 
DSL module. This configuration is retained in the flash memory of the 1600 DSL module, 
not on the PC card. When the system resets, the configuration in the flash memory of the 
1600 DSL module becomes the active configuration for that module.
In Release 5.0 or later systems, a firmware upgrade can be performed on the 1600 DSL 
and 012E modules by using a Remote Access PC Card or a Backup/Restore PC Card 
that is configured for the firmware upgrade. See “Upgrading 1600 DSL and 012E Module 
Firmware” on page 10-6 for more information. 
						

							Upgrading the System
Using a PC Card
10-3 1. If you have a 5-slot carrier, move the carrier’s On/Off switch to the “Off” position (“O”). See 
Figure 10-1.
Figure 10-1. On/Off Switch on a 5-Slot Carrier
2. For all types of installations, disconnect the power cord from the wall outlet.
3. If you do not have a 5-slot carrier or have a system of Release 4.0 or later, go to Step 4. If you 
have a 5-slot carrier and a system of Release 3.0 or earlier:
a. Loosen the screw on the lower front of the cover. 
b. Place one hand on the handle on the bottom front of the cover and place your other hand 
on the top of the cover, and gently pull the cover up and away from the carrier. Be careful 
not to break the tabs that attach the cover to the carrier.
CAUTION:
Remove all other PC Cards from the processor before initiating an upgrade.
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							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Using a PC Card
10-44. To insert the PC Card, hold it with the label facing to the right and slide it gently into either PC 
Card slot on the processor module (see Figure 10-2). When inser ted properly, the PC Card 
projects about 1-5/8 inch (4 cm) from the module.
Figure 10-2. Inserting the PC Card
5. Power up the system:
a. Reconnect the power cord.
CAUTION:
The power cord should hang straight down from the connector, flush against the 
plastic case. Do not install the power cord at an angle to the case or with a loop in it.
b. If you have a 5-slot carrier, move the carrier’s On/Off switch to the “On” position (“–”).
While the system upgrades, the LED on the processor module flashes green and red 
alternately. When the upgrade has finished (in about 20 to 40 seconds), the LED becomes 
steady green.
6. Check that all green lights on the fronts of the modules are lit:

If a single light is out, power down the control unit, reseat the module and power up the 
control unit.

If multiple lights are out, power down the control unit, reseat the leftmost module that has a 
light out, and power up the control unit.

If the lights are still out, call for suppor t as instructed on the inside front cover of this guide.
If a 1600 DSL module resides in the carrier, the module itself may take from 2 to 7 
minutes to initialize.
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							Upgrading the System
Using a PC Card
10-5 7. Follow the procedures below:
a. If you are upgrading from Release 1.0 to Release 2.0, power down and remove the PC 
upgrade card.
b. If you are upgrading to Release 3.0 or later, do not remove the PC card. The card 
automatically conver ts to a backup/restore and remote access card. If you removed 
other PC cards, PVM or ASA/DXD, for example, power down the system and reinstall 
the PC cards after the upgrade is complete.
8. If you have a 2-slot carrier or a stand-alone configuration, you are finished with this procedure. 
If you have a 5-slot carrier, continue with Step 9. 
9. Make sure all modules are seated properly.
10. If you have a system of Release 3.0 or earlier:
a. Replace the cover by grasping it by its upper edges and holding it squarely over the control 
unit (see Figure 10-3). Place the cover over the modules and make sure it fits firmly in 
place.
Figure 10-3. Replacing the Cover
b. Tighten the screw on the lower front of the cover. 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Upgrading 1600 DSL and 012E Module Firmware
10-6
Upgrading 1600 DSL and 012E Module 
Firmware
PARTNER ACS Release 5.0 or later provides a firmware upgrade capability for the 1600 DLS and 
012E modules which are equipped with programmable flash memory. The firmware to upgrade 
these modules can reside on either a Remote Access PC Card or on a Backup/Restore PC Card. 
When configured for firmware upgrades, the Remote Access PC Card can contain system 
software as well as firmware upgrade software while the Backup/Restore PC Card contains just 
the firmware upgrade software. 
The steps to perform a firmware upgrade are the same as those to upgrade the system software. 
See “Using a PC Card” on page 10-2. 
Check the LEDs
While a 1600 DSL or 012E module is undergoing a firmware upgrade, the power LEDs appear as 
follows:

The power LED on the 1600 DSL and/or the 012E module is initially steady green for 10 to 20 
seconds, then flashes for another 5 to 10 seconds.

The LED on the processor module flashes green while the firmware upgrade is in progress.

The LEDs on other modules residing in the carrier that are not being upgraded are off.
The firmware upgrade process occurs for one module at a time. After successful completion of the 
upgrade for one module, the system resets after 3 to 10 seconds and begins the firmware upgrade 
of the next module, if required. The firmware upgrades begin with modules in the left-most slot to 
the right-most slot of the carrier. Once a successful firmware upgrade as been completed for all 
modules, all power LEDs are steady green. 
Some modules do not display the LED off during a firmware upgrade of other 
modules. The power LED on the 1600 DSL module is steady green and the power 
LED on the PARTNER Messaging module is steady amber while firmware is 
upgraded on other modules.  
						

							Upgrading the System
Adding New Modules
10-7
Adding New Modules
Adding new modules to an existing 5-slot carrier is very similar to installing the control unit.
CAUTION:
Adding new modules may change line and extension assignments when the system is 
powered up.
CAUTION:
Before star ting, verify that you have batteries installed in the processor module by viewing 
the display of the telephone at extension 10. 
Follow these steps to add a module to an existing 5-slot carrier:
1. Move the On/Off switch to the “Off” position (“O”).
2. Remove the power cord from the wall outlet.
3. For Release 3.0 and earlier systems, remove the cover:
a. Loosen the screw on the lower front of the cover.
b. Place one hand on the handle on the bottom front of the cover and place your other hand 
on the top of the cover, and gently pull the cover up and away from the carrier. Be careful 
not to break the tabs that attach the cover to the carrier.
4. Before installing a module, remove the clear, plastic protector from the connector area on the 
rear of the module by grasping the tabs on the ends of the protector and lifting (see 
Figure 10-4).
Use these instructions if you are adding modules to an existing 5-slot carrier. If you are 
upgrading from a stand-alone PARTNER ACS processor module to a 2-slot carrier, see 
“Wall-Mounting a Stand-Alone Processor Module and a 2-Slot Carrier” on page 2-5 for 
instructions. 
						

							PA R T N E R® Advanced Communications System Installation, Programming, and Use
Adding New Modules
10-8
Figure 10-4. Removing the Plastic Protector
5. Before you insert the new module, make sure that all 400 (or 200) modules are installed to the 
right of all 012E, 308EC, or 206 modules. If you have a 1600 DSL module, it must be in the first 
slot on the left of the carrier (see Figure 10-5). If you need to move a module to accommodate 
the new one, see “Replacing Modules” on page 10-9. 
Figure 10-5. Placement of Modules
PARTNER ACS Release 5.0 supports Endeavor telephones when an Endeavor 
362EC module is installed in the carrier. Install the Endeavor 362EC module(s) to the 
right of the 1600 DSL module, if one is installed, and to the left of any 400 and 200 
module.
Tab
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012E, 308EC, or 206 1600 DSLProcessor
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