Canon printer PIXMA MG6820 User Manual

							Printing Problems
Printing Does Not Start
Paper Jams
Print Results Are Unsatisfactory
No Ink Comes Out
Paper Does Not Feed Properly/"No Paper" Error
Automatic Duplex Printing Problems
Copying/Printing Stops
Cannot Print Using AirPrint
871 
						

							Printing Does Not Start
Check1 Make sure machine is securely plugged in and press  ON button to turn it on.
The  POWER  lamp flashes while the machine is initializing. Wait until the  POWER lamp stops flashing and
remains lit.
Note

						

							Check6 If printing from a computer, delete unnecessary print jobs.
						

							Paper Jams
When paper jams, a troubleshooting message appears automatically. Take the appropriate action described
in the message.

						

							To remove the jammed paper, see List of Support Code for Error (Paper Jams).
Note

						

							Print Results Are Unsatisfactory
If the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check thepaper and print quality settings first.
Check1  Do page size and media type settings match size and type of loaded paper?
If these settings do not match, it is not possible to obtain the proper result. If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the
printout color.
Also, if you print with an incorrect paper type setting, the printed surface may be scratched.
In borderless printing, uneven coloring may occur depending on the combination of the paper type setting and
the loaded paper.
The method for checking the paper and print quality settings differs depending on what you are using your machine for.
CopyingCheck the settings using the operation panel.
Setting Items for Copying
Copying a photoCheck the settings using the operation panel.
Copying Photos
Printing from memory cardCheck the settings using the operation panel.
Setting Items for Photo Printing Using Operation Panel
Printing from a PictBridge (Wireless LAN)compliant deviceCheck the settings on your PictBridge (Wireless LAN) compliant device.
PictBridge (Wireless LAN) Print Settings
Check the settings using the operation panel.
PictBridge print settings
Printing from your computerCheck the settings using the printer driver.
Printing with Easy Setup
Check2  Make sure appropriate print quality is selected (see table above).
Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven colors,
increase the print quality setting and retry the printing.
Note

						

							See also the sections below:
Cannot Complete Printing
Part of Page Is Not Printed (Windows)
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear
Lines Are Misaligned
Lines Incomplete or Missing (Windows)
Images Incomplete or Missing (Windows)
Ink Blots / Paper Curl
Paper Is Smudged / Printed Surface Is Scratched
Back of Paper Is Smudged
Vertical Line Next to Image
Uneven or Streaked Colors
878 
						

							Cannot Complete Printing
Check1 Select setting not to compress printing data. (Windows)
If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved.
Click  Print Options  on Page Setup  sheet of the printer driver. Select the  Do not allow application software to
compress print data  check box and click OK.
* Clear the check box once printing is complete.
Check2  Is print data extremely large? (Windows)
Click  Print Options  on Page Setup  sheet of the printer driver. Then set  Prevention of Print Data Loss to On  in
the dialog that appears.
* This may reduce print quality.
Check3  Your hard disk may not have sufficient free space to store job.
Delete unnecessary files to free up disk space.
879 
						

							Part of Page Is Not Printed (Windows)
Check Are you using automatic duplex printing?
If you are using automatic duplex printing, the printable area at the top of the page will be 0.08 inches / 2 mm
shorter than usual.
Therefore, the bottom of the page may not be printed. To prevent this, set reduced printing on the printer driver.
Important