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Mitel SX 200 DIGITAL Pabx Superset 3 Telephone Description Manual

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    							SUPERSET 4 Telephone Information
    \
    REAR
    SUPPORT(OPTIONAL)
    Figure 3-3 
    SUPERSET 4 Telephone and Optional Support
    Page 9 
    						
    							SECTION MITL9109-094-107-NAPage 10 
    						
    							SUPERSET 4 Telephone Information
    4. FUNCTIONAL DESCRIPTION
    General
    4.01The SUPERSEJ 4 telephone face layout is shown in Figure 4-l.
    The following describes the function of each key and display; all
    keys are noninterlocking.
    Line Select/Speed Dial Keys
    4.02There are a total of 15 line select/speed call keys. During CDE
    14 of these can be programmed as line select keys, (one key is
    designated as the Prime line). Lines can be a combination of line types
    such as Key, DTS, Private etc. Unassigned keys are available for use as
    speed dial numbers.
    Hold Key
    4.03This key allows the set user to hold any call at the set. The line
    on which the call is held is indicated by the adjacent line status
    display flashing on and off. When a call is held, the alphanumeric
    display prompts the user to select another line; only after another line
    is selected will dial tone be returned. Otherwise, the call is held and
    can be retrieved by pressing the associated line select key.
    Softkeys4.04There are six softkeys. Each key is associated with a specific
    group of word prompts on the features display.
    4.05In operation, the set displays only the word prompts that are
    valid at that time. In any specific group of prompts, only one
    prompt can be displayed. The user selects the feature, or PABX action,
    by pressing the 
    softkey immediately below the prompt that describes
    that action.
    Supplementary Feature Keys
    4.06DISPLAY: This key displays the following:
    user name, if programmed
    identification of lines at the set
    saved numbers for speed dialing (“speed call”)
    number saved for redial
    identification of source of incoming calls
    identification of caller camping on
    timed-reminder setting
    call forward destination
    Page 11 
    						
    							SECTION MITLSI 09-094-l 07-NA
    4.07 After the DISPLAY key is pressed, the actual feature to be
    displayed is selected by:
    Pressing a line select/speed dial key 
    - for line or caller identification,
    or speed dial number
    ORPressing a 
    softkey under the prompt associated with the feature. (To
    clear the display, press the EXIT softkey).
    4.08SELECT FEATURES. Features which may be activated at any
    time, as opposed to those which may be selected only at fixed
    times, are displayed on the features display when the SELECT FEA-
    TURES key is pressed.
    4.09The features which can be selected (e.g., Do Not Disturb) are
    displayed adjacent to the alphanumeric display. The alphanu-
    meric display instructs the user to “DIAL FEATURE NO.“, which is a
    reference to the number adjacent to the name of the feature in the
    features display. To select the feature, the user dials this number from
    the keypad.
    4.10SPEAKER ON/OFF. This key allows the set user to receive or
    originate calls without the use of the handset. Pressing the key
    once switches the speaker and microphone ON and selects the prime
    line. Each time this key is pressed, the speaker and microphone are
    switched alternately ON and OFF, and the set is switched between
    on-hook and off-hook conditions. While the microphone is ON, a visual
    reminder (MIC ON) is displayed on the features display.
    4.11MIC ON/OFF. This key is used to switch the microphone OFF
    during handsfree operation, in order to either prevent transmis-
    sion of local sound, or improve reception when the set is installed in a
    noisy environment. While the microphone is ON, a visual reminder (MIC
    ON) is displayed on the features display.
    Line Status Display
    4.12 This is a liquid crystal display mounted adjacent to the line
    select keys. The display contains 15 identical symbol groups;
    the symbols are aligned with the line select/speed dial keys.
    4.13The different states of a symbol group, and the meaning of
    each state, are shown in Figure 4-2.
    Features Display
    4.14This is a liquid crystal display mounted adjacent to the feature
    keys. The features display is divided into three functional areas,
    as shown in Figure 4-3.
    Page 12 
    						
    							SUPERSET 4 Telephone information
    4.15FEATURES DISPLAY AREA. The words displayed in this area
    indicate the features that may be selected at any time. Those
    features which are not in the Class of Service are not displayed.
    Display of the words is initiated by pressing the DISPLAY FEATURES
    key.4.16The meaning of each feature name is as follows:
    1:FWD Call Forward.
    This feature is automatically invoked after setting up type and destina-
    tion. To cancel the feature, the user must press the SELECT FEATURES
    key, dial 
    ‘l’, and then press the OFF feature key. To reactivate the
    feature, the user must press the SELECT FEATURES key, dial 
    ‘I’, and
    then press 
    ttie ON feature key. When active, the word FWD is displayed
    as a reminder.
    2:N0 DIST’B Do Not Disturb.
    This feature prevents an incoming call from ringing the user’s set. To
    activate, the user must press the SELECT FEATURES key, dial 
    ‘2’, and
    then press the ON feature key. To cancel this feature, the user must
    press the SELECT FEATURES key, dial 
    ‘2’, and then press the OFF
    feature key. When active, the words NO DIST’B are displayed as a
    reminder.
    3:AUT0 ANS Automatic Answer.
    Automatic Answer allows a user to answer an incoming call without
    touching the set. The incoming call signals the user with a burst of
    tone, and communication follows 
    ‘by means of the speaker and micro-
    phone. At the end of the conversation, a burst of tone is heard by the
    user to indicate the calling party has hung up. The set returns to the
    auto-answer idle condition. To activate this feature, the user must
    press the SELECT FEATURES key, dial 
    ‘3’, and then press the ON feature
    key. To cancel this feature, the user must press the SELECT FEATURES
    key, dial 
    ‘3’, and then press the OFF feature key. When active, the
    words AUTO ANS are displayed as a reminder.
    4:MSG Messaging.
    This feature is used to read system messages’ during an established
    call. The word MSG flashing in the display notifies a user that there is
    a message waiting to be read. To read the message during an estab-
    lished call, the user must press the SELECT FEATURES key and dial ‘4’.
    The prompt READ MSG is now displayed, and pressing this feature key
    brings the message into view in the alphanumeric display. When the
    message has been read, the user has three choices: CANCEL, NEXT or
    EXIT. The CANCEL feature key cancels the current message and brings
    the next message into view. Both NEXT and EXIT leave the current
    message active. NEXT brings the next message into view. The EXIT
    feature key exits from the feature and clears the display.
    Page 13 
    						
    							SECTION MITL9109-094-107-NA5:ACC CODE Account Code.
    Page 14It may be necessary for a user to enter an account code before being
    allowed access to a trunk; or a user may require an SMDR record of an
    account number against a call. In either case, the user must press the
    SELECT FEATURES key and dial ‘5’. The account number can now be
    dialed from the keypad, and the digits are displayed; no DTMF tones
    are heard as signaling of the code is a data transfer function. A correct
    account code is entered when the user presses the SAVE feature key.
    The system returns to the call processing display when the code is
    recorded on the SMDR, or responds with ‘PLEASE TRY 
    LATER’when the
    SMDR recording device is busy. More than one code can be associated
    with a single call.
    4.17The words MIC ON have an advisory function and, when dis-
    played, remind the user that the microphone is on.
    4.18Alphanumeric display area: This is a 16-character display used
    for presenting time-of-day, date, digit echoing, speed dialing
    number, call forward destination, last number dialed, timed-reminder
    setting, call elapsed time and messages from the system.
    4.19Each character is formed from a 
    5X7 dot matrix.
    Softkey Prompt Display Area
    4.20There are 35 word prompts organized into 
    six groups. Each
    group relates to one of the six feature select keys. The prompts
    act as a guide to the set user, and indicate to the user what can be
    done, and when. To select a function or feature indicated, the user only
    has to press the 
    softkey below the prompt.
    4.21The prompts are organized such that only one word above any
    feature key is displayed at any time (except for SWAP CAMP ON
    feature). Whenever a feature is not in the Class of Service of a particu-
    lar set, or if the choices of actions are less than six, the area above
    some feature keys is left blank. Pressing keys under these conditions is
    ineffective.
    Error Messages
    4.22
    The data transfer between a 
    SUPERSET 4 telephone and the
    system is monitored continuously. Any problems cause an error
    message to be displayed by the alphanumeric display as follows:
    Message: NO COMMUNICATION
    Meaning: This is displayed when data transfer has not occurred for at
    least 1 second. The set is not operational in this condition, and any set
    displaying this message should be reported by the user. When the
    problem has been corrected (refer to appropriate PABX Maintenance
    Documentation), the error message is cleared, time and date are dis-
    played, and the set becomes operational. 
    						
    							SUPERSET 4 Telephone Information
    Message: CONSECUTIVE ERRS
    Meaning: This is displayed when a series of data transfer errors has
    been detected by the host PABX. If the error occurs during a call, the
    audio may be lost, and the features become inoperative. If the error
    occurs while the set is idle, no calls can be made or received at the
    set. This error may be transient in nature and may disappear. When the
    error is cleared (refer to appropriate PABX Maintenance Documenta-
    tion), time and date are redisplayed and the set becomes operational.
    Page 15 
    						
    							SECTION MITL9109-094-107-NALINE STATUS DISPLAY
    ILINE SELECT/
    SPEED DIAL KEYS
    HOLD KEY
    FEATURESDISPLAV
    abcdefdisplay
    II 0 1.1.
    ghlikllll”Clselect -features
    141U~
    prstuvWXYspeaker on/off
    1711FEATURE KEVS
    Figure 4-1 
    SUPERSET 4 Telephone Keys and Displays
    Page 16 
    						
    							SUPERSET 4 Telephone Information
    ISYMBOLDESCRIPTIONMEANING
    NO SYMBOL IN DISPLAVLINE IDLE
    +*DISPLAV ALTERNATES
    INCOMING CALL
    BETWEEN THESE TWO SYMBOLS
    DISPLAY SOLID SQUARELINE BUSY
    AT THIS SET
    DISPLAY SOLID CIRCLELINE BUSV AT
    ANOTHER SET
    DISPLAY ALTERNATESCALL ON HOLD
    BETWEEN SOLID AND CLEARAT THIS SET
    4
    OISPLAV CIRCLE FLASHESCALL ON HOLD AT
    ON AND OFFANOTHER SET
    5634ElRl
    - Figure 4-2 SUPERSET 4 Telephone Line Status Display Symbols
    Page 17 
    						
    							SECTION MITL9109-094-107-NAFEATURES DISPLAYALPHANUMERIC 
    DlSPLPiYFEATURES
    AREAAREADISPLAY AREA
    \
    71:FtiDr
    2:NO DIST’E::::: ::::: :::::::::: ::::: :::::::::: ::.:: :::::. ..m.. . . . .. . . . .. . . . .. . . . .. . . . .. . . . .
    3:AUTO ANS. . . . . . . . . . .s... :::m: ::::: ::m:: :::g: ..,.. ..,.I::::: ::::: :::::::::: ::::: ::::: ::::: ::::: ::::: :::::..*... . . . .:::::::::: p::: :p: pi; ;pEE &I pr ::::: ::::: ::w:: ..,., ..,.. . . . . . ,‘,,,::::: ::::: ::::: ::::: pi pi. . . . .. . . . .. . . . .. . . . .. . . . .. . . . ,
    z / s;; / T~%~F=‘-j- g;;;; 1 P%?C&L [ sk%i;
    IIPROMPT DISPLAY AREA
    7726ROA157EOFigure 4-3 
    SUPERSET 4 Telephone Features Display Layout
    Page 18 
    						
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