Panasonic DBS 576HD Technical Manual

							Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 5-39
• Do Not Disturb can only be set through the PDN, but cannot be set through the NPDN.
• Timed Reminder (Alarm Setting) is set through the PDN, but cannot be set through the NPDN.
• Offhook Voice Announce is available to PDN conversation, but not available to the NPDN 
conversation.
• The appearance of incoming CO calls have the following priority if the keys are set to the same 
extension:
•   CO/Floating Hold Key
•   MCO Key
•   DN Key
•   Non-Appearance
Display Information
Description
Key telephones with a Liquid Crystal Display (LCD) reflect the following information:
• Day and time (in 12 or 24 hour format)
• Callback requests from other extensions
• Caller ID information
• Call duration
• Extension number
• Extension calling party name
• Extension called party status
• Trunk call duration
• Trunk number
• Trunk name
Display telephones can also display Personal Speed Dial (PSD) Directories, System Speed Dial (SSD) 
Directories, and Extension Directories, along with various other information such as the Set/Cancel 
status of different features and callback messages from other extensions.
Caller ID Display Information
Prior to Version 3.5, the telephone would not display Caller ID information for an extension that was 
in use when a call was received. In Version 3.5 or higher, Caller ID information is displayed on the 
second line of an LCD display when an incoming call is received during conversation. If a second 
incoming call is from another extension, the LCD displays the extension name or
 number. If the 
second incoming call is from a CO, the LCD displays the CID information transmitted from the caller. 
Caller ID displays the second incoming call as follows:
Figure 3.  Normal Incoming Caller ID Message (CO Line/Extension) 
						

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Chapter 7. SLT Features Section 700 - Operation
Large-Display Phone
Figure 4.  Large-Display Main Menu (shown in default idle condition)
You can easily access and use many telephone features by pressing the soft key next to the desired 
Main Menu item. These items include:
Personal Dial
Contains PSD numbers. To scroll through the PSD Directory, press the NEXT or PREV buttons 
located beneath the display.
• PSD speed dial numbers must be programmed before they will appear in the speed dial 
directory. For information on programming speed dial numbers, see “Speed Dialing” on page 
5-77.
System Dial
Contains SSD numbers. To scroll through the SSD Directory, press the NEXT or PREV button 
located beneath the display.
• SSD numbers must be programmed before they will appear in the speed dial directory. For 
information on programming speed dial numbers, see “Speed Dialing” on page 5-77.
Extension
Contains the Extension Directory (grouped alphabetically). To scroll through the Extension Directory, 
press the NEXT or PREV button located beneath the display.
Function System
Provides easy access to most key telephone features, such as Call Forwarding, Do-Not-Disturb 
(DND), Microphone Mute, Background Music, Call Pickup, Account Codes, Message Waiting / 
Callback, Headset On/Off, Extension Port confirmation, etc.
To scroll through the list of items, press the NEXT or PREV button located beneath the display.
Function Ext
Allows you to assign frequently used telephone features for easy access. Most items found under 
Function System can be assigned to the Function Ext area, in any order you desire. (For additional 
information, see Section 400 - Programming.) 
						

							Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 5-41
Large-LCD Display During Idle
The large display telephone may optionally be set to return to a selected idle screen after the user goes 
on-hook. If the Large-LCD Display During Idle setting (FF3-0-BSSC-04-11-HOLD) is set to 1 
(allow), after moving to the desired menu is displayed, the user may enter ON/OFF PROG ## ON/
OFF to select the menu as the idle menu.
Small-Display Phone
Figure 5.  Small-Display Menu (shown in default idle condition)
The Mode key and End key on a small-display phone allow you to change the software mode of the 
display from Default (i.e., time and date) mode to Directory mode. While in Directory mode, you can 
view SSD and PSD Directories and Extension Directories. You can dial a speed dial number or 
extension by pressing the soft key next to the desired number. You can also use the soft keys to 
execute programmed system features while in the Variable mode.
Notes:
•The MODE key allows you to switch the display from Default to Directory mode. The END 
key allows you to return the display to Default mode.
• The soft keys allow you to view speed dial and extension directories and to dial a speed dial 
number or extension while in the Directory mode.
• Speed dial numbers must be programmed before they will appear in the speed dial directory. 
For information on programming speed dial numbers, see “Speed Dialing” on page 5-77.
• The “*” and “#” keys are used to scroll through system speed dials, personal speed dials, and 
extensions.
Variable Mode
Variable Mode allows you to use the soft keys to access programmed features while your phone is in 
the following states:
• During an intercom call
• During CO dial tone
• During a trunk call
• After dialing a busy extension
Note:Variable Mode features required system programming.
Changing the Display Contrast
You can adjust the display contrast by pressing the # + VOLUME up or down arrow key while the 
phone is idle.
Related Programming
• FF3: Extension COS
• FF1-1-03: Call Duration Display Timer
• FF4-2: Feature Codes
• FF8: Dealer Maintenance 
						

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Chapter 7. SLT Features Section 700 - Operation
Do-Not-Disturb 
Description
You can make an extension unavailable by activating the Do-Not-Disturb (DND) feature. When DND 
is activated, calls to that extension receive busy tone.
You can set or cancel DND from either your extension or from an alternate extension.
Operation
To set DND for your own extension:
To cancel DND for your own extension:
To set DND for another extension:
To cancel DND for another extension:Action Result
1.   Lift the handset or press the ON/OFF key. Intercom dial tone
2.   Enter the DND Set/Cancel code (default = 720).DND Accepted
3.   Replace the handset or press the ON/OFF
 key.
Action Result
1.   Lift the handset or press the ON/OFF key. Intercom dial tone
2.   Enter the DND Set/Cancel code (default = 720). •   DND/CD LED light goes off
•   DND Cleared displays
3.   Replace the handset or press the ON/OFF
 key.
Action Result
1.   Lift the handset or press the ON/OFF key. Intercom dial tone
2.   Enter the DND Set by Other Phone code (default = 740).Enter DND EXT # displays
3.   Dial the extension number.DND Set displays on affected extension
4.   Replace the handset or press the ON/OFF key.
Action Result
1.   Lift the handset or press the ON/OFF key. Intercom dial tone
2.   Enter the DND Cancel by Other Phone code (default = 750).Enter DND EXT # displays
3.   Dial the extension number.DND Cleared displays
4.   Replace the handset or press the ON/OFF
 key. 
						

							Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 5-43
Hardware Requirements
•N/A
Related Programming
• FF1-0-03: Extension COS (Manual DND Override Send)
• FF1-0-03: Extension COS (Forced DND Override)
• FF1-0-03: Extension COS (DND Set/Clear)
• FF1-0-03: Extension COS (DND Set/Clear Other)
• FF1-2: Dial Plan
• FF3: Extension COS
Considerations
• Forced DND override is available.
• DND override function is available by Busy Override code.
DP to DTMF Signal Conversion
Description
Dial Pulse (DP) to Dual Tone Multifrequency (DTMF) Signal Conversion allows you to switch from 
DP to DTMF signaling when using a DP trunk. For instance, if you dial into a Voice Mail system 
using a DP trunk, you can switch to DTMF signaling to communicate with the Voice Mail system.
The System can automatically change DP to DTMF tones based on the incoming and outgoing timers.
Operation
To switch from DP to DTMF dialing:
Hardware Requirements
•N/A
Related Programming
• FF1: DTMF 
• FF2: DP to DTMF (Outgoing)
• FF2: DP to DTMF (Incoming)
Considerations
•N/AAction Result
1.   Press the * key or the # key. 
						

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Chapter 7. SLT Features Section 700 - Operation
DSS/72 Console
Description
The DSS/72 console is a 72-key console that can be attached to a key telephone. The 72 keys on the 
DSS/72 can be programmed as Direct Station Select (DSS) keys for internal lines.
In addition to providing direct station selection, the DSS keys also provide Busy Lamp Fields (BLFs) 
that allow you to monitor the status of other extensions. The LED lights red when the assigned 
extension is busy, and lights green when Call Forwarding or Do-Not-Disturb (DND) are activated.
For additional information, see “Flexible Function Keys” on page 5-45.
Hardware Requirements
• VB-44320
Related Programming
• FF4: FF Key Assignment
Considerations
• Pressing a DSS key while connected to an outside line places the line on hold.
• A maximum of 12 DSS/72 consoles can be connected to a 96-port system.
EM/24 Console
Description
The EM/24 is a 24-key console that can be attached to a key telephone. The 24 keys on the EM/24 can 
be programmed as Direct Station Select (DSS) keys for internal lines.
In addition to providing direct station selection, the DSS keys also provide Busy Lamp Fields (BLFs) 
that allow you to monitor the status of other extensions. The LED lights red when the assigned 
extension is busy and lights green when Call Forwarding or Do-Not-Disturb (DND) are activated.
For additional information, see “Flexible Function Keys” on page 5-45.
Hardware Requirements
• VB-44310
Related Programming
• FF4: FF Key Assignment
Considerations
•N/A 
						

							Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 5-45
Flash
Description
You can send a flash signal on your telephone to release an outside line and then either automatically 
reseize the same outside line or switch to extension dial tone status by pressing the FLASH or PROG 
key.
Trunk programming determines whether your phone reseizes the outside line or switches to extension 
dial tone status.
Note: The following is available for future use only: Alternatively, a extension setting determines 
if pressing a CO key will place the call on exclusive hold or send a flash to the trunk.
Hardware Requirements
•N/A
Related Programming
• FF1-1: Flash Timer
• FF2: Flash Pattern
• FF2: Flash Key Operation
• FF3: Flash on PROG (Recall)
• FF3: Flash on CO key (For Future Use)
Considerations
• You can send a longer or shorter flash signal, depending on whether you use the FLASH or 
PROG key (flash tone lengths are set for the FLASH and PROG
 keys through system 
programming).
Flexible Function Keys
Description
You can assign frequently used functions to programmable keys on key phones, DSS/72 consoles, and 
EM/24 consoles. All keys not already assigned as line or speed dialing keys are available for 
programming.
You can store either Fixed Feature codes or Flexible Feature codes in an FF key. (The LED of the 
Flexible Function [FF] key will not light when digits are stored in the key.) Fixed Feature codes are 
hard-coded and cannot be changed. Most features; however, can also be assigned flexible codes 
according to the System Dial Plan. This allows the flexible codes to be changed in the dial plan 
without having to re-program extensions.
When a flexible code is programmed into an FF key or soft key, the System translates the flexible 
code into the fixed code. You can use either the Fixed Feature code or your System’s Flexible Feature 
code when programming FF keys. Table 5 on page 5-48 reflects both Fixed Feature codes and the 
System defaults for Flexible Feature codes. 
						

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Chapter 7. SLT Features Section 700 - Operation
Operation
To assign Fixed Feature codes to an FF key:
To assign Flexible Feature Codes to an FF key:
To erase a code stored on an FF key:
Note:You cannot use the following procedure to clear FF keys that have been assigned as CO lines. 
CO line keys can only be cleared through system programming.Action Result
1.   Lift the handset or press the ON/OFF key. Intercom dial tone
2.   Press the PROG key.F displays
3.   Press the FF key to be programmed.Enter Function# displays
4.   Press the REDIAL key.
5.   Enter the code to be programmed. (See Table 5 on page 5-
48.)Programmed code displays
6.   Press the HOLD key. Programmed function name displays
7.   Repeat steps 2-6 to program additional keys.
8.   Replace the handset or press the ON/OFF key.
Action Result
1.   Lift the handset or press the ON/OFF key. Intercom dial tone
2.   Press the PROG key.F displays
3.   Press the FF key to be programmed.Enter Function# displays
4.   Enter the code to be programmed. (See Table 5 on page 5-
48.)Programmed code displays
5.   Press the HOLD key. Programmed function name displays
6.   Repeat steps 2-5 to program additional keys.
7.   Replace the handset or press the ON/OFF key.
Action Result
1.   Lift the handset or press the ON/OFF key. Intercom dial tone
2.   Press the PROG key.
3.   Press the FF key that was programmed. Programmed code displays
4.   Press the HOLD key.Cleared Function displays 
						

							Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 5-47
To check a programmed FF key (Display Phone Only):
Hardware Requirements
•N/A
Related Programming
• FF1-2: Dial Plan
• FF3: Extension Numbers
• FF4: FF Key Assignment
Considerations
• If a new code is programmed into a key, the previously programmed code is erased.
• FF keys assigned as CO lines must be cleared using system programming before new FF 
assignments can be made.
• The System can be programmed so that MCO 1 Trunk Access calls automatically use Automatic 
Route Selection (ARS).
•The ANSWER key functions as listed in the table below.  
•The RELEASE key functions as listed in the table below.  Action Result
1.   Lift the handset or press the ON/OFF key. Intercom dial tone
2.   Press the CONF key.C displays
3.   Press the FF key to be checked. Programmed data displays
4.   Replace the handset or press the ON/OFF key.
Status Condition Operation when ANSWER key is pressed
Idle No incoming ring Ignore.
Incoming ring Monitor ON (speaker) - Auto Answer for incom-
ing ring.
Off-Hook Off-hook signaling Answer for off-hook signaling. Current conver-
sation will be put on hold automatically.
No off-hook signaling Ignore.
Note: When the extension has 1 non-appearing CO on hold and 1 non-appearing CO at talk, 
ANSWER key operation is ignored and you can’t put the 2nd non-appearing CO on hold.
Status Condition Operation when RELEASE key is pressed
Idle -- Ignore.
Monitor ON 
(speaker) or Headset 
ModeSeveral held calls Latest held call will be transferred; phone returns 
to idle status (Monitor OFF).
No held calls Current call (talk) will be released; phone returns 
to idle status (Monitor OFF). 
						

							5-48 DBS 576HD (USA) issued September 2001 576-50-700
Chapter 7. SLT Features Section 700 - Operation
Table 5. Feature access codes for FF key assignments
Handset Off-Hook Several held calls Latest held call will be transferred; phone gets 
internal dial tone.
No held calls Current call (talk) will be released; phone gets 
internal dial tone.
Feature DescriptionFixed Feature Code+ (additional digits to program into 
key)
Default Flexible 
Feature Code
(if not listed, must use 
Fixed Feature Code)
CO Trunk Key #  + (Trunk 1-96)
MCO Key1  + (Auto-Select Pattern 1-5; 
MCO-Incoming Trk Grp 00-96)
Vi r t u a l  P o r t  K e y∗9 + (Virtual Port 001-96)
BLF/DSS Outgoing 9 + (Extension 0-9999)
BLF/DSS Immediate Ring 81 + (Extension 0-9999)
BLF Delayed Ring 82 + (Extension 0-9999)
BLF/DSS-No Ring 83+ (Extension 0-9999)
2-Way Retrieve Messages 5 + (box no.)
2-Way Access∗#50
2-Way End∗#51
2-Way Re-Record∗#52
2-Way Pause∗#53
2-Way Store∗#54
2-Way Add∗#55
2-Way Cancel∗#56
2-Way Notify∗#57
2-Way Copy∗#58
2-Way MF Send∗#59
ACD-1 Log-In/Out Button∗#80
ACD-1 Work Unit∗#81 + (Work Unit 01-20)
ACD-1 Unavailable Button∗#82
ACD-2 Log-In/Out Button∗#85
ACD-2 Work Unit∗#86 + (Work Unit 00-99)
ACD-2 Unavailable Button∗#87
Speed-Dial Send Button∗01 + (SSD or PSD) 80
Designated CO Access Button (for 
outgoing calls)∗02 88
Verified ID Code Send∗03 89
Floating Hold Answer 
Call Park Pickup ∗04∗9
Priority Message-Waiting:  Send∗05∗41
Priority Message-Waiting:  Cancel∗06∗49
Status Condition Operation when RELEASE key is pressed