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Panasonic DBS 576HD Technical Manual

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    							Section 700 - Operation Chapter 7. SLT Features
    576-50-700 DBS 576HD (USA) issued September 2001 7-25
    Operation
    To establish a conference call:
    Hardware Requirements
    •N/A
    Related Programming
    • FF1-0-03: Extension COS (Unsupervised Conference Call)
    • FF1-0-01: Splash Tone (3-party conference)
    • FF3: Extension COS
    Considerations
    • If all the internal parties hang up, the conference call will be disconnected. If the internal party 
    remains in the conversation, the conference call remains in progress.
    Do-Not-Disturb (DND)
    Description
    You can make an extension unavailable by activating the Do-Not-Disturb (DND) feature. When DND 
    is activated, calls to that extension receive busy tone.
    You can set or cancel DND from either your extension or from an alternate extension.
    Operation
    To set DND for your own extension:Action Result
    1.   While on a call, hookflash to place your current call on hold.
    2.   If adding an outside party, dial a trunk access code. •   Outside dial tone 
    3.   Dial the number of the party you wish to add to the call. 
    4.   Hookflash when your call is answered.
    5.   To drop out of the conference call, hang up.
    Action Result
    1.   Lift the handset. Intercom dial tone
    2.   Enter the DND Set code (default = 720).
    3.   Replace the handset. 
    						
    							7-26 DBS 576HD (USA) issued September 2001 576-50-700
    Chapter 7. SLT Features Section 700 - Operation
    To cancel DND for your own extension:
    To set DND for another extension:
    To cancel DND for another extension:
    Hardware Requirements
    •N/A
    Related Programming
    • FF1-0-03: Extension COS (Manual DND Override Send)
    • FF1-0-03: Extension COS (Forced DND Override)
    • FF1-0-03: Extension COS (DND Set/Clear)
    • FF1-0-03: Extension COS (DND Set/Clear Other)
    • FF1-2: Dial Plan
    • FF3-0: Extension COS
    Considerations
    • Forced DND override is available.
    • DND override function is available by Busy Override code.Action Result
    1.   Lift the handset. Intercom dial tone
    2.   Enter the DND Cancel code (default = 720).DND/CD LED light goes off
    3.   Replace the handset.
    Action Result
    1.   Lift the handset. Intercom dial tone
    2.   Enter the DND Set by Other Phone code (default = 740).
    3.   Dial
     the extension number.
    4.   Replace the handset.
    Action Result
    1.   Lift the handset. Intercom dial tone
    2.   Enter the DND Cancel by Other Phone code (default = 750).
    3.   Dial the extension number.
    4.   Replace the handset. 
    						
    							Section 700 - Operation Chapter 7. SLT Features
    576-50-700 DBS 576HD (USA) issued September 2001 7-27
    Flash Send
    Description
    Flash send allows you to send a flash to a CO line.
    Operation
    To send a flash on a CO line:
    Related Programming
    • FF1-2: Dial Plan
    • FF5-5: Hot Line
    Considerations
    •N/A
    Hot Line
    Description
    Hot Line enables you to immediately connect to another pre-assigned extension or speed dial number 
    simply by lifting the handset. You do not have to dial any digits.
    Operation
    To immediately connect to a pre-assigned extension or speed dial number:
    Related Programming
    • FF1-2: Dial Plan
    • FF5-5: Hot Line
    Considerations
    •N/AAction Result
    1.   Hookflash to place the current CO call on hold. Dial tone is returned
    2.   Enter the SLT Flash Send access code (default = 765). A flash is sent on the CO line. The CO 
    line will respond according.
    Action Result
    1.   Lift the handset. Automatically connected to pre-assigned 
    extension or speed dial number 
    						
    							7-28 DBS 576HD (USA) issued September 2001 576-50-700
    Chapter 7. SLT Features Section 700 - Operation
    Intercom Calling
    Description
    The System provides two methods of intercom calling: 
    •Voice Calling: Extension calls are connected immediately, without a ringing tone.
    •Tone Calling: A ringing tone is sent to the called extension.
    Extension Class of Service (COS) programming determines whether the default for the originating 
    extension is voice or tone calling. Regardless of the default, you can toggle between voice or tone 
    calling by entering the Tone-Voice Call feature code. For example, if the extension default is tone 
    calling, you can make a voice call to another extension by entering the Tone-Voice Call feature access 
    code.
    Operation
    To make a call using Intercom Calling:
    Hardware Requirements
    •N/A
    Related Programming
    • FF1-0-03: Extension COS (Intercom Calling Type)
    • FF1-0-03: Extension COS (Voice Call Send)
    • FF1-0-03: Extension COS (Voice Call Receive)
    • FF3: Extension COS
    Considerations
    • Both the called and calling parties must belong to an Extension COS that allows Voice Calling.
    • You cannot change from voice calling to tone calling.Action Result
    1.   Lift the handset. Intercom dial tone
    2.   Dial the extension number.
    3.   If your extension is set for tone calling and you want to 
    make a voice call, enter 1.
    Or, if your extension is set for voice call and you want to 
    make a tone call, enter 1.
    4.   Speak when your call is answered
    5.   Replace the handset. 
    						
    							Section 700 - Operation Chapter 7. SLT Features
    576-50-700 DBS 576HD (USA) issued September 2001 7-29
    Last Number Redial
    Description
    Last Number Redial allows you to automatically redial the last number dialed.
    Operation
    To automatically redial the last number dialed:
    Hardware Requirements
    •N/A
    Related Programming
    • FF1-0-03: Extension COS (Intercom Redialing)
    • FF3: Extension COS
    Considerations
    • Extension Class of Service (COS) determines whether Last Number Redial can be used for both 
    intercom and CO calls or CO calls only.
    Message Waiting/Callback
    Description
    If you try to call an extension that is busy or does not answer, you can leave a message wait indication 
    at that extension, requesting a return call.
    Operation
    To leave a message waiting indication:Action Result
    1.   Lift the handset.
    2.   Enter the SLT Redial code (default = 712).
    3.   Complete the call and replace the handset.
    Action Result
    1.   Lift the handset. Intercom dial tone
    2.   Dial the extension number. Ring or busy tone
    3.   While the telephone is still ringing, or when you hear the 
    busy tone, enter the Message Wait Set code (default = 4).
    4.   Replace the handset. 
    						
    							7-30 DBS 576HD (USA) issued September 2001 576-50-700
    Chapter 7. SLT Features Section 700 - Operation
    To answer a message waiting indication (Callback):
    To cancel a Callback Message:
    Hardware Requirements
    •N/A
    Related Programming
    • FF1-0-03: Extension COS (Message Wait set/cancel)
    • FF1-0-03: Extension COS (Priority Message Wait set/cancel)
    • FF1-2: Dial Plan
    • FF3: Extension COS
    Considerations
    • The System has priority message waiting for 3rd-party voice mail. See “Voice Mail Integration 
    (Third Party)” on page 69.
    Offhook Signaling
    Description
    Offhook Signaling sends a tone over the handset to a busy extension to indicate that a CO call has 
    arrived or a call is camped-on. Prior to Version 3.6, users receiving an offhook signal during a 
    conversation had to end the call before answering an incoming call. Beginning with Version 3.6, users 
    receiving an offhook signal during conversation can press and release the hook quickly (hookflash) to 
    place the current call on hold and answer the incoming call.
    After receiving an offhook signal during a call:Action Result
    1.   Lift the handset. Stutter dial tone
    2.   Enter the Message Wait Callback code (default = *6). Telephone automatically dials extension 
    that set Message Waiting Indication
    Action Result
    1.   Lift the handset. Intercom dial tone
    2.   Enter the Callback Request Cancel code (default = *5).
    3.   Replace the handset.
    Action Result
    1.   Complete the first call and place the handset on hook. First call is terminated.
    2.   After the telephone rings, go off hook. Incoming call is answered. 
    						
    							Section 700 - Operation Chapter 7. SLT Features
    576-50-700 DBS 576HD (USA) issued September 2001 7-31
    OR
    NOTE: The steps outlined above can be performed only when the necessary settings have been 
    programmed into the system.
    Hardware Requirements
    •N/A
    Related Programming
    • FF3: CO Off-Hook Signal
    • FF1-1: Off-Hook Signal Timer
    Considerations
    • The CO call type may be either multiple ring, or DID/DIL whose destination is set to Auto camp-
    on (Call Waiting).
    • Offhook signaling is not supported for an ISDN terminal.
    • The System does not send the offhook signal under the following conditions:
    •   During a conference call
    •   During an OHVA or Busy override
    •   Data Privacy is enabled
    •   Receiving telephone is a 3rd party voice mail.
    Offhook Voice Announce
    Description
    You can interrupt a busy extension when making an Intercom Call, and then use the Off-Hook Voice 
    Announce (OHVA) feature to make an announcement. 
    Operation
    To make an OHVA :Action Result
    1.   Press and release the hook quickly (hookflash). First call is placed on hold; incoming call 
    connects.
    2.   Press and release the hook quickly to go back to the 
    original call.First call connects again. 
    Action Result
    1.   Lift the handset.
    2.   Dial the extension number. Busy signal
    3.   Enter the OHVA Access code (default = 8).
    4.   Make your announcement 
    						
    							7-32 DBS 576HD (USA) issued September 2001 576-50-700
    Chapter 7. SLT Features Section 700 - Operation
    Hardware Requirements
    •N/A
    Related Programming
    • FF1 0 03 (System): Extension COS OHVA Originate
    • FF1 0 03 (System): Extension COS OHVA Receive
    • FF3 (Extension): Extension COS Assignments
    • FF4: FF Key Assignment
    Considerations
    • If On hook Transfer is enabled, the held call is transferred as soon as the extension sending the 
    OHVA hangs up.
    • You cannot receive a Call Waiting message during an OHVA. 
    • If you make an OHVA to an SLT, the SLT user and the other party will hear the announcement.
    Paging
    Description
    The System allows you to make both internal and external pages and announcements. Internal pages 
    are made via the System’s key telephone speakers. External pages are made through the speakers of 
    an external paging system connected to the System.
    Paging calls can be answered from any extension using the Meet-Me Answer feature.
    Operation
    To make a page:
    Meet-Me Answer
    To answer a page using Meet-Me Answer:Action Result
    1.   Lift the handset. Intercom dial tone
    2.   Enter the Group Paging code (default = #).
    3.   Enter the number of the desired Paging group (0-9).
    4.   Make your announcement.
    5.   Replace the handset.
    Action Result
    1.   Lift the handset. Intercom dial tone
    2.   Enter the Meet Me Answer code (default = ##). Connected to specified party 
    						
    							Section 700 - Operation Chapter 7. SLT Features
    576-50-700 DBS 576HD (USA) issued September 2001 7-33
    Hardware Requirements
    • External relays, amplifier, and speakers are required for external paging. 
    Related Programming
    • FF1-0-02: Paging Override
    • FF1-0-03: Extension COS (Paging)
    • FF1-0-04: Trunk COS (Paging)
    • FF1-2: Dial Plan
    • FF2: Trunk COS
    • FF3: Extension COS
    Considerations
    • If an external paging system has been connected, pages can be made to Paging groups 0-9 
    through the external speakers. Voice paging can also be heard over the extensions in groups 0-9.
    • An extension can belong to more than one paging group.
    • Only one page may be performed at a time. If you attempt to make a page while another 
    extension is paging, you will receive a busy signal unless your system allows Paging Override.
    • Beginning with Version 3.5 and higher, the paging system can be set to “timeout” if a page 
    remains unanswered for a specified length of time (0 to 255 seconds). If this feature is set and the 
    timeout period has elapsed, the page originator’s handset will emit a Fast Busy Tone.
    Reset Call
    Description
    If you dial a busy extension, the System allows you to quickly dial another extension by simply 
    pressing the last digit of the new extension number.
    Operation
    To use Reset Call to dial another extension (after a busy extension):
    Example: You dial extension 213, but it is busy. To dial extension 214, enter 4.
    Hardware Requirements
    •N/A
    Related Programming
    • FF1-2: Dial PlanAction Result
    1.   Lift the handset. Intercom dial tone
    2.   Dial an extension. Busy tone
    3.   Enter the last digit of the next extension. 
    						
    							7-34 DBS 576HD (USA) issued September 2001 576-50-700
    Chapter 7. SLT Features Section 700 - Operation
    Considerations
    • The second extension called using the Reset Call feature must have the same number of digits as 
    the first extension.
    Room Monitoring
    Version 3.5 and higher
    Description
    This feature allows the user to monitor the sounds in a room from another extension or room. The 
    transmitter in the telephone handset is used as a remote “microphone” for monitoring these sounds. 
    To activate this feature, the monitored extension must enable the Room Monitor feature before the 
    monitoring extension can listen to the sounds in the room. The monitored extension can be enabled 
    using an SLT, DSLT, or Key Telephone. No special programming is required to allow an extension to 
    enable the monitored mode.
    Operation
    To set up the monitored extension:
    When a monitored extension receives a call, the caller hears a busy tone. Additional operations may 
    be performed from the monitored extension when it is in monitored mode:
    It is not possible to monitor an extension from an SLT telephone.
    Hardware Requirements
    •N/A
    Related Programming
    • FF1-0-03: Extension COS (Allow/deny Busy Override Send—Monitoring extension)
    • FF1-2-02: Dial Plan at DT Pattern 1
    • FF1-2-03: Dial Plan at DT Pattern 2Action Result
    1.   Dial the monitored extension access code (default 775)
    Note:The handset must be off-hook to activate the 
    Room Monitor feature.
    You will hear a confirmation tone after 
    the monitored extension has enabled the 
    Room Monitor feature.
    Action Result
    1.   Placing the handset back on-hook Monitored mode is cancelled. Extension 
    returns to idle.
    2.   Pressing digits 0-9, *, # No response is given. Extension remains 
    in monitored mode.
    3.   Flash Monitored mode is cancelled. Dial tone is 
    returned to handset. 
    						
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