Panasonic DBS 576HD Technical Manual

							Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 5-69
To assign a feature code or extension number to a one-touch key:
To check a programmed one-touch key:
Hardware Requirements
•N/A
Related Programming
• FF8-1: PSD Numbers
• FF8-1: PSD Names
Considerations
• One-touch keys 1-10 are the same as Personal Speed Dial (PSDs) numbers 80-89.
Onhook Dialing
Description
Onhook Dialing is a standard feature for key telephones where you can dial onhook using the dialpad, 
one-touch keys, or FF keys.
Operation
Action Result
1.   Lift the handset or press the ON/OFF key. Intercom dial tone
2.   Press the PROG key.
3.   Press the one-touch key to be programmed.
4.   If the System is set for MCO Code level, press the following 
keys AUTO * #. Otherwise, proceed to step 5.
5.   Enter the desired feature code or extension number.
6.   Press the HOLD key.
7.   Replace the handset or press the ON/OFF key.
Action Result
1.   Lift the handset or press the ON/OFF key. Intercom dial tone
2.   Press the CONF key.C displays
3.   Press the one-touch key to be checked. Programmed data displays
4.   Replace the handset or press the ON/OFF key. 
						

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Chapter 7. SLT Features Section 700 - Operation
To dial onhook:
Hardware Requirements
•N/A
Related Programming
•N/A
Considerations
•N/A
Paging
Description
The System allows you to make both internal and external pages and announcements. Internal pages 
are made via the System’s key telephone speakers. External pages are made through the speakers of 
an external paging system connected to the System.
Paging calls can be answered from any extension using the Meet-Me Answer feature.
Operation
To make a page:Action Result
1.   Press the ON/OFF key. Intercom dial tone
2.   Dial the phone number.
Action Result
1.   Lift the handset or press the ON/OFF key. Intercom dial tone
2.   Enter the Group Paging code (default = #).
3.   Enter the number of the desired paging group (0-9).
4.   Make your announcement.
5.   Replace the handset or press the ON/OFF key. 
						

							Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 5-71
Meet-Me Answer
To answer a page using Meet-Me Answer:
Hardware Requirements
• External relays, amplifier, and speakers are required for external paging.
Related Programming
• FF1-0-02: Paging Override
• FF1-0-03: Extension COS (Paging)
• FF1-0-04: Trunk COS (Paging)
• FF1-2: Dial Plan
• FF2: Trunk COS
• FF3: Extension COS
Considerations
• You can assign the paging access code to a one-touch or FF key. Beginning with Version 3.5 and 
higher, the assigned FF key LED indicates whether the paging system is in use. If the paging 
system is not in use when a page is originated, the FF key LED lights solid green on the 
originator’s telephone. If someone in the paging group initiates a page, assigned FF key LEDs on 
all other telephones will light solid red until the page has been terminated. 
• If an external paging system has been connected, pages can be made to paging groups 0-9 
through the external speakers. Voice paging can also be heard over the extensions in groups 0-9.
• An extension can belong to more than one paging group.
• Only one page may be performed at a time. If you attempt to make a page while another 
extension is paging, you will receive a busy signal unless your system allows Paging Override.
• Beginning with Version 3.5 and higher, the paging system can be set to “timeout” if a page 
remains unanswered for a specified length of time (0 to 255 seconds). If this feature is set and the 
timeout period has elapsed, the page originator’s handset will emit a Fast Busy Tone and the 
words “Paging Time Out” will be displayed on the originating telephone’s display.Action Result
1.   Lift the handset or press the ON/OFF key. Intercom dial tone
2.   Enter the Meet Me Answer code (default = ##). Connected to specified party 
						

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Chapter 7. SLT Features Section 700 - Operation
Reset Call
Description
If you dial a busy extension, the System allows you to quickly dial another extension by simply 
pressing the last digit of the new extension number.
Operation
To use Reset Call to dial another extension (after a busy extension):
Example: You dial extension 213, but it is busy. To dial extension 214, enter 4.
Hardware Requirements
•N/A
Related Programming
• FF1-2: Dial Plan
Considerations
• The second extension called using the Reset Call feature must have the same number of digits as 
the first extension.
Ringing Line Preference
Description
Ringing Line Preference enables an extension to answer a ringing call by simply picking up the 
handset or pressing the ON/OFF key.
Operation
To answer a call using Ringing Line Preference:Action Result
1.   Lift the handset or press the ON/OFF key. Intercom dial tone
2.   Dial an extension number. Busy tone
3.   Dial the last digit of the next extension number.
Action Result
1.   Lift the handset or press the ON/OFF key. 
						

							Section 700 - Operation Chapter 7. SLT Features
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Hardware Requirements
•N/A
Related Programming
• FF3 (Extensions): Ringing Line Preference by Handset.
• FF3: Ringing Line Preference (ON/OFF)
Considerations
• If disabled in Extension Programming, you must press the line key or enter the feature code for 
incoming pick-up in order to answer a call.
Room Monitoring
Version 3.5 and higher
Description
This feature allows the user to monitor the sounds in a room from another extension or room. The 
transmitter in the telephone handset is used as a remote “microphone” for monitoring these sounds. 
To activate this feature, the monitored extension must enable the Room Monitor feature before the 
monitoring extension can listen to the sounds in the room. The monitored extension can be enabled 
using a SLT, DSLT, or Key Telephone. No special programming is required to allow an extension to 
enable the monitored mode.
Operation
To set up the monitored extension:
Action Result
1.   Dial the monitored extension access code (default 775), 
OR...
Note:The handset must be off-hook to activate the 
Room Monitor feature.You will hear a confirmation tone after 
the monitored extension has enabled the 
Room Monitor feature. (If the monitored 
extension has an LCD display, a confir-
mation message will also be shown.)
Press an FF key assigned with the monitored access code 
						

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Chapter 7. SLT Features Section 700 - Operation
Additional operations may be performed from the monitored extension when it is in monitored mode:
Note:When a monitored extension receives a call, the caller hears a busy tone.
To set up the monitoring extension:
The monitoring operation can be allowed or denied by extension COS and is controlled by the Busy 
Override feature. If Busy Override is denied and the user attempts to monitor an extension, the user 
will hear a fast busy tone. 
Additional operations may be performed from the monitoring extension when it is in monitoring 
mode:
Services available on the monitoring extension while the Room Monitoring feature is active:
•   Camp On
•   Call Back
•   Message displayed on LCD when extension is busy
•   Message Waiting On/Off
•   Cancellation of DND and Call Forwarding by another extension
•   Busy Transfer
•   DIL Incoming Call (Queuing)
Services NOT available to either the monitored or monitoring extension when this feature is active:Action Result
1.   Placing the handset back on-hook or pressing ON/OFF Monitored mode is cancelled. Extension 
returns to idle.
2.   Pressing digits 0-9, *, #, HOLD, PROG, CONF, AUTO, 
MSG, FF KeyNo response is given. Extension remains 
in monitored mode.
3.   Flash Monitored mode is cancelled. Dial tone is 
returned to handset.
Action Result
1.   Dial the monitoring extension access code (default 776) 
and
 the extension number of the monitored extension, OR...The monitoring extension enters the mon-
itoring mode. (If the monitored extension 
has an LCD display, a confirmation mes-
sage will also be shown.) Press an FF key assigned the monitored access code and
 the 
extension number of the monitored extension, OR...
While the handset is on-hook, press an FF key assigned to 
the Room Monitor followed by the monitored extension 
number.The monitoring extension will automati-
cally enter the monitoring mode.
Action Result
1.   Placing the handset back On Hook or pressing ON/OFF Monitoring mode is cancelled. Extension 
returns to idle.
2.   Pressing digits 0-9, *, #, HOLD, PROG, CONF, AUTO, 
REDIAL, MSG, FF Key, No response is given. Extension remains 
in monitoring mode.
3.   Flash Monitoring mode is cancelled. Dial tone 
is returned to handset. 
						

							Section 700 - Operation Chapter 7. SLT Features
576-50-700 DBS 576HD (USA) issued September 2001 5-75
•   Busy Override
•   On-Hook VA
•   The ability to receive a text message
•   Silent Monitor
Hardware Requirements
•N/A
Related Programming
• FF1-0-03: Extension COS (Allow/deny Busy Override Send—Monitoring extension)
• FF1-2-02: Dial Plan at DT Pattern 1
• FF1-2-03: Dial Plan at DT Pattern 2
Considerations
• If the monitored extension is placed on-hook while Room Monitoring is activated, the 
monitoring extension will hear a fast busy tone.
• If the monitoring extension goes on-hook while Room Monitoring is activated, the monitored 
extension will remain in the monitored mode, and can be accessed by any other extension 
allowed to access the room monitoring mode.
• A room cannot be monitored from more than one extension at a time. If an attempt is made to 
monitor an extension while the extension is being monitored, the user will hear a fast busy tone.
• ISDN (s-point) extensions cannot access the Room Monitor feature in either the monitor or 
monitored modes.
• A monitoring extension cannot forward a call on hold to a monitored extension.
• A monitored extension cannot receive a transferred call.
• If DND is enabled on either the monitoring or monitored extension, DND status is displayed on 
the calling extension’s telephone.
• If the monitoring or monitored extension has an absence message set, the absence message will 
be displayed on the calling extension’s telephone.
Silent Monitor
Version 3.5 and higher
Description
The Silent Monitor feature allows an ACD supervisor to monitor a call between an ACD agent and a 
caller without the knowledge of either party. (See CAUTION, above.) If necessary, the ACD 
supervisor can initiate a three-way call by barging into the call.CAUTION – When using the ACD “Silent Monitor” feature, in some states it is 
illegal (or civilly actionable) to monitor telephone communications without 
giving prior warning to all participants. These laws do not make the Silent 
Monitor feature on a telephone system illegal. Before activating this feature, 
please check applicable state and federal laws. 
						

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Chapter 7. SLT Features Section 700 - Operation
Operation
To initiate Silent Monitor:
Note:The Silent Monitor key is disabled when the extension assigned to that key is idle, dialing, or 
ringing.
Silent Monitor Key Color Definitions
Hardware Requirements
•N/A
Related Programming
• FF1-0-03: Silent Monitor Initiate (0 = allow, 1 = deny, default = 1)
• FF1-0-03: Silent Monitor Receive (0 = allow, 1 = deny, default = 1)
Considerations
• Be sure all phones that should NOT be allowed to monitor have a COS that restricts monitoring. 
• Silent Monitor is allowed or denied by setting the appropriate extension COS. 
• Only one supervisor can initiate Silent Monitor on an individual extension at any 
given time.
• Display telephones can initiate Silent Monitoring. SLTs cannot initiate Silent Monitoring. 
• Display telephones and SLTs can be monitored.
• A supervisor cannot initiate Silent Monitoring on an extension when that extension is on a 
conference call.Action Result
1.   Press ON/OFF + 768 + Extension number you want 
to monitor
OR...
The Silent Monitor feature is active, and 
the extension is being monitored. (The 
Silent Monitor key flashes green when 
Silent Monitor is active.)  Press the FF key assigned as a Silent Monitor Key + Exten-
sion number you want to monitor*
OR...
Press only the Silent Monitor Key if the FF key has been 
preprogrammed to monitor a specific extension number. 
You do not need to enter the extension number.
FF Key Color Definition Possible Operation
Clear Cannot monitor None
Solid Red Able to monitor Press Silent Monitor key
Flashing Green Not monitoring On-Hook or CONF 
						

							Section 700 - Operation Chapter 7. SLT Features
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Speed Dialing
Description
The System supports the following speed dial features:
• Personal Speed Dial (PSD) 
• System Speed Dial (SSD)
• Speed Dial Linking
• Speed Dial Name Assignment
Personal Speed Dial
You can store frequently called numbers using the PSD feature. Up to 20 PSD numbers can be stored 
in PSD bins numbered 80-99. 
You can assign up to 10 PSD numbers to the one-touch keys on a non-display or small-display phone, 
and up to 20 PSD numbers to the soft keys on a large-display phone. Once the PSD numbers have 
been assigned, you dial them by pressing the appropriate key. (For additional information, see “One-
Touch Keys” on page 5-67.)
You can also enter a name up to 7 characters for each of the PSD numbers. This allows PSD numbers 
to be confirmed by name rather than by number.
Operation
To assign PSD numbers:
To dial a PSD number by entering the speed dial bin number:Action Result
1.   Lift the handset or press the ON/OFF key. Intercom dial tone
2.   (A) Press the PROG key.
(B) Press the AUTO key.
OR...
(A) Enter the Speed Dial Set/Clear code (default = 710).
3.   Enter the PSD bin number (80-99).Enter Spd Dial displays
4.   Dial the phone number.
5.   Press the HOLD key.Stored Spd Dial displays
6.   Replace the handset or press the ON/OFF key.
Action Result
1.   Lift the handset or press the ON/OFF key. Intercom dial tone
2.   If necessary, access an outside line. Outside dial tone 
						

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Chapter 7. SLT Features Section 700 - Operation
To check a PSD number:
To delete a PSD number:
Hardware Requirements
•N/A
Related Programming
• FF8-1: PSD Numbers
• FF8-1: PSD Names
Considerations
• PSD number can be dialed from One-Touch keys. (For additional information, see “One-Touch 
Keys” on page 5-67.)
3.   Press the AUTO key.
OR...
Enter the Speed Dial Originate code (default = 80).
4.   Enter the PSD bin number (80-99).
5.   Complete the call and replace the handset or press the ON/
OFF key.
Action Result
1.   Lift the handset or press the ON/OFF key. Intercom dial tone
2.   Press the CONF key.C displays
3.   Press the AUTO key.
4.   Enter the PSD bin number (80-99). Programmed data displays 
5.   If you want to check the next PSD number, press the HOLD 
key.
6.   Replace the handset or press the ON/OFF key.
Action Result
1.   Lift the handset or press the ON/OFF key. Intercom dial tone
2.   (A) Press the PROG key.
(B) Press the AUTO key.
OR...
(A) Enter the Speed Dial Set/Clear code (default = 710).
3.   Enter the PSD bin number (80-99).
4.   Press the HOLD key.Cleared Spd Dial displays
5.   Replace the handset or press the ON/OFF key.
Action Result