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Panasonic DBS 576HD Technical Manual

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    							576-50-700 DBS 576HD (USA) issued September 2001 1-1
    Chapter 1. About This Manual
    If you are  using this manual for a single System, make note of its software version in the following 
    table. This information may be referenced by technicians or owners of the System. 
    Organization
    This manual contains detailed descriptions of features. The feature descriptions are organized 
    according to the following categories:
    Purpose
    The purpose of this manual is to provide an overview of feature operations and requirements. Where 
    applicable, the following types of information are provided for each feature: Software version information for systems shipped with this document
    CPC Model:  Software Version:
    Feature Categories Description
    System FeaturesSystem Features are either available on a system-
    wide basis or aid in the overall administration of the 
    System.
    User Maintenance User Maintenance Features are used by the end user 
    to maintain the System. These items include setting 
    time and date, Personal Speed Dial (PSD) numbers 
    and names, System Speed Dial (SSD) numbers and 
    names, extension names, Verified ID codes, Call 
    Forward ID codes for Voice Mail, Message Key ID 
    codes, Mode schedule, Special Day mode, Excep-
    tion Day mode, and Day of Week mode.
    Key Telephone Features Key Telephone Features are available to System Key 
    phones. System Key phones are proprietary digital 
    sets that provide feature access through a combina-
    tion of feature keys and access codes.
    Digital Single-Line Tele-
    phone  (DSLT) FeaturesDSLT Features are available to Digital Single-Line 
    Telephones. DSLTs provide digital audio quality and 
    limited feature key access in a single-line set.
    Single Line Telephone 
    (SLT)  FeaturesSLT Features are available to industry-standard 2500 
    sets. Since SLTs are not equipped with feature keys, 
    most features are accessed by using the dialpad and/
    or the switchhook.
    Types of information Purpose
    Description Provides an overview of how the feature works and, 
    in some cases, what it is typically used for
    Operation Includes step-by-step instructions on how to use the 
    feature
    Hardware Requirements Lists any special hardware that is required to use the 
    feature 
    						
    							1-2 DBS 576HD (USA) issued September 2001 576-50-700
    Chapter 7. SLT Features Section 700 - Operation
    Abbreviation List
    ACD Automatic Call Distributor
    ARS Automatic Route Selection
    BGM Background Music
    BLF Busy Lamp Field
    BRI Basic Rate Interface
    DBS Digital Business System
    CFWD Call Forward
    COS Class of Service
    CTAPI Computer Telephony Application Programming Interface
    CTI Computer Telephony Integration
    DDI Direct Dial Inward
    DID Direct Inward Dial
    DIL Direct In Line
    DISA Direct Inward System Access
    DL Direct Line
    DN Directory Number
    DND Do-Not-Disturb
    DNIS Dialed Number Identification Service
    DP Dial Pulse
    DSLT Digital Single Line Telephone
    DSS Direct Station Selector
    DSU Digital Service Unit
    DTMF Dual Tone Multifrequency
    FF Flexible Function
    HD High Density (DBS 576HD)
    LCD Liquid Crystal Display
    LCR Least Cost Routing
    MCO Multiple CO (Pooled Trunk Access)
    MIS Management Information System
    MOH Music On Hold
    PNPDNPhantom Non-Primary Directory Number
    PRI Primary Rate Interface
    PSD Personal Speed Dial
    SLT Single Line Telephone
    SMDR Station Message Detail Recorder
    SPI Service Provider Interface
    SSD  System Speed Dial
    TAPI Telephony Application Programming Interface
    TRS Toll Restriction ServiceRelated Programming Lists the programming subsystems associated with 
    the feature
    Considerations Provides details on feature interactions and limita-
    tions 
    						
    							576-50-700 DBS 576HD (USA) issued September 2001 2-1
    Chapter 2. List of Features
    This chapter contains the following tables which list the features available with the system:   
    Table Page
    System Features2-2
    Maintenance Features2-3
    Extension Features2-4 
    						
    							2-2 DBS 576HD (USA) issued September 2001 576-50-700
    Chapter 7. SLT Features Section 700 - Operation
    Table 1. System Features   
    Topic Page
    AEC Disconnect3-3
    Attendant Groups3-4
    Automatic Call Distributor3-5
    Automatic Route Selection3-6
    Automatic Trunk to Trunk Transfer3-7
    Background Music/MOH Separation3-7
    Battery Backup3-8
    Call Progress Tones3-8
    Caller ID3-9
    Caller ID Alpha Tagging 3-9
    Centrex/PBX Compatibility3-10
    Class of Service3-11
    CO Ringing Types3-16
    CO Trunk Interface3-19
    Computer Telephony Integration Capability3-21
    Data Security3-22
    Daylight Saving Time
    3-22
    Day/Night System Mode3-23
    Digital Pad3-27
    Direct Inward System Access3-28
    Distinctive Ringing3-29
    Door Box3-29
    Extension Interface3-30
    Flexible Numbering Plan3-32
    Free Slot3-33
    Hunting Groups3-33
    Internal Hold Tone3-35
    LAN TAPI
    3-36
    MCO Tenant Group3-36
    Music-on-Hold3-37
    Music-on-Hold3-37
    Name Assignments3-37
    Network BLF3-44
    Network Facilities3-44
    Non-Blocking Architecture3-47 
    						
    							Section 700 - Operation Chapter 7. SLT Features
    576-50-700 DBS 576HD (USA) issued September 2001 2-3
    Table 2. Maintenance Features
    Power On Maintenance3-47
    Programming Devices3-47
    QSIG ISDN Lines
    3-48
    Ringing Modes3-49
    System Speed Dial TRS Override3-52
    Station Message Detail Recording3-52
    T1 Line
    3-55
    Toll Restriction Service3-56
    Trunk Access Groups3-56
    Vi r t u a l  P o r t3-57
    Voice Mail3-58
    Topic Page
    Set Absence Messages4-3
    Set Call Forward Busy Destination Extension4-5
    Set Call Forward ID Codes for Voice Mail4-6
    Set Call Forward No Answer Destination Extension4-7
    Set Caller ID Logging Extensions4-8
    Set Day of Week Mode4-9
    Set Exception Day Mode4-11
    Set Extension Names4-13
    Set Message Key ID Code4-14
    Set Mode Schedule4-15
    Set Personal Speed Dial Names4-17
    Set Personal Speed Dial Numbers4-22
    Set Send Text Messages4-23
    Set Special Day Mode4-24
    Set System Date/Time/Day4-31
    Set System Speed Dial Names4-34
    Set System Speed Dial Numbers4-35
    Set Text Message Replies4-37
    Set Verified Account Codes4-38
    Set Walking TRS Codes4-40 Topic Page 
    						
    							2-4 DBS 576HD (USA) issued September 2001 576-50-700
    Chapter 7. SLT Features Section 700 - Operation
    Table 3. Extension Features
    Topic Page
    Absence Message5-4
    Account Codes5-6
    Attendant Group Calls5-9
    Auto Repeat Dial5-9
    Background Music5-10
    Busy Override5-11
    Callback Request5-12
    Call Forwarding5-14
    Call Hold5-18
    Call Hold5-21
    Call Pickup5-23
    Call Transfer5-27
    Caller ID Call Log5-30
    Camp-on (Call Waiting)5-31
    Conference Calls5-34
    Directory Numbers5-35
    Display Information5-39
    Do-Not-Disturb5-42
    DP to DTMF Signal Conversion5-43
    DSS/72 Console5-44
    EM/24 Console5-44
    Flash5-45
    Flexible Function Keys5-45
    Handsfree Answerback5-52
    Handsfree Operation5-52
    Headset Operation5-53
    Hot Dial Pad5-54
    Hot Line5-54
    Intercom Calling5-55
    Last Number Redial5-56
    Line Appearances5-57
    Message Key5-60
    Message Waiting/Callback5-61
    Mute Function5-63
    Offhook Monitor5-63 
    						
    							Section 700 - Operation Chapter 7. SLT Features
    576-50-700 DBS 576HD (USA) issued September 2001 2-5
    Offhook Signaling5-64
    Offhook Voice Announce5-65
    One-Touch Keys5-67
    Onhook Dialing5-69
    Paging5-70
    Reset Call5-72
    Ringing Line Preference
    5-72
    Room Monitoring5-73
    Silent Monitor5-75
    Speed Dialing5-77
    Station Lockout5-87
    Timed Reminder Call5-89
    Trunk Access5-90
    Trunk Queuing5-93
    Universal Night Answer to Page5-94
    Va r i a b l e  M o d e5-95
    Voice Recognition5-97
    Vo l u m e  C o n t r o l5-98
    Walking TRS Class of Service5-99
    Zip Mode5-100 Topic Page 
    						
    							2-6 DBS 576HD (USA) issued September 2001 576-50-700
    Chapter 7. SLT Features Section 700 - Operation
    This page intentionally left blank. 
    						
    							576-50-700 DBS 576HD (USA) issued September 2001 3-1
    Chapter 3. System Features
    System Features are either available on a system-wide basis or aid in the overall administration of the 
    System.
    This chapter contains detailed descriptions of the following System Features: 
    Topic Page
    AEC Disconnect 3-3
    Attendant Groups 3-4
    Automatic Call Distributor 3-5
    Automatic Route Selection 3-6
    Automatic Trunk to Trunk Transfer 3-7
    Background Music/MOH Separation 3-7
    Battery Backup 3-8
    Call Progress Tones 3-8
    Caller ID 3-9
    Caller ID Alpha Tagging  3-9
    Centrex/PBX Compatibility 3-10
    Class of Service 3-11
    Class of Service - Trunk/Tie 3-11
    Class of Service - Ext/Ext Restriction 3-12
    Class of Service - Extension Feature 3-12
    Class of Service - T1 Trunk Ring Back Service Tone 3-14
    Class of Service - Trunk to Trunk Restriction 3-14
    Class of Service - Extension (Station) Timers 3-15
    CO Ringing Types 3-16
    DID Ringing 3-16
    DIL Ringing 3-17
    DIL Delayed Incoming Ring Enhancement 3-18
    DISA Ringing 3-19
    Multiple Ringing 3-19
    CO Trunk Interface 3-19
    CO Trunk Interface - DID 3-20
    CO Trunk Interface - Ground Start 3-20
    CO Trunk Interface - ISDN BRI 3-20
    CO Trunk Interface - ISDN-PRI 3-21
    CO Trunk Interface - Loop Start 3-21
    Computer Telephony Integration Capability 3-21
    Data Security 3-22 
    						
    							3-2 DBS 576HD (USA) issued September 2001 576-50-700
    Chapter 7. SLT Features Section 700 - Operation
    Daylight Saving Time 3-22
    Day/Night System Mode 3-23
    Manual Day/Night Mode 3-24
    Automatic Day/Night Mode 3-26
    Digital Pad 3-27
    Direct Inward System Access 3-28
    Distinctive Ringing 3-29
    Door Box 3-29
    Door Box Sensor 3-30
    Extension Interface 3-30
    Digital Key Telephones 3-30
    Analog Device Capability 3-31
    DP/DTMF SLTs 3-31
    ISDN/BRI S-Point Interface 3-32
    ISDN/PRI S-Point Interface 3-32
    Flexible Numbering Plan 3-32
    Free Slot 3-33
    Hunting Groups 3-33
    Internal Hold Tone 3-35
    LAN TAPI 3-36
    MCO Tenant Group 3-36
    Music-on-Hold 3-37
    Name Assignments 3-37
    Extension Name Assignments 3-38
    Speed Dial Name Assignments 3-42
    Network BLF 3-44
    Network Facilities 3-44
    Network Attendant Reversion 3-45
    Network Call Routing 3-45
    Network Call Transfer 3-45
    Network Centralized Attendant 3-45
    Network Centralized Voice Mail 3-45
    Network Extension Calling 3-46
    Network Flash Transfer 3-46
    Network Hold 3-46
    Network Paging 3-46
    Network Transfer Recall 3-46
    Topic Page 
    						
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