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Panasonic Digital Copier Dp 2500/3000 Internet Fax Operating Instructions
Panasonic Digital Copier Dp 2500/3000 Internet Fax Operating Instructions
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English Operating Instructions (For Internet Fax)Digital Copier Before operating this equipment, please read these instructions completely and keep these operating instructions for future reference. WARRANTY“PANASONIC DOCUMENT IMAGING COMPANY MAKES NO WARRANTIES, GUARANTEES OR REPRESENTATIONS, EXPRESSED OR IMPLIED, TO CUSTOMER WITH RESPECT TO THIS PANASONIC COPIER, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PANASONIC DOCUMENT IMAGING COMPANY ASSUMES NO RISK AND SHALL NOT BE SUBJECT TO LIABILITY FOR ANY DAMAGE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSS OF PROFITS SUSTAINED BY THE CUSTOMER IN CONNECTION WITH THE USE OR APPLICATION OF THIS PANASONIC COPIER. SEE YOUR DEALER FOR DETAILS OF DEALERS WARRANTY.” Panasonic Document Imaging Company A Division of Matsushita Electric Corporation of America Two Panasonic Way Secaucus, New Jersey 07094 U.S.A. Only For Service, Call: Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 T1000-2061 DZSD001100-2 June 2001 Printed in Japan DP-2500/3000Operating Instructions (For Internet Fax) English DP-2500/3000OptionsDA-AR250/AS200/DS200/DS205/DS210/DS215/FG230/FG231/FK200/FK210/FS200/MD200 DA-NE200/PC200/PC210/SM08B/SM16B/SM28B/UC200/XN200/XT200; UE-410047/410048/403171 GETTING TO KNOW YOUR MACHINEINSTALLING YOUR MACHINEPROGRAMMING YOUR MACHINEBASIC OPERATIONSADVANCED FEATURESNETWORK FEATURESPRINTOUT JOURNALS AND LISTSPROBLEM SOLVINGAPPENDIX
IMPORTANT INFORMATION Model No. Serial Date of Purchase Dealer Address Telephone Number ( ) – Supplies Telephone Number ( ) – Service Telephone Number ( ) – When requesting information, supplies or service, always refer to the model and serial number of your machine. The model and serial number plate (Main Name Plate) is located on the machine as shown below. For your convenience, space is provided below to record information you may need in the future for reference or troubleshooting. For the total system to work properly via LAN, certain information and additional parameters must be set. Please contact your network administrator for the required information and connection to the LAN. User Information Company Name: Address: Dept.: City: State: Zip Code: Tel. No.: Fax No.: Internet Parameters (See page 27) IP Address: Subnet Mask: SMTP Server Name: or SMTP Server IP Address: Default Router IP Address: Email Address: DNS Server IP Address: POP Server Name: or POP Server IP Address: POP User Name: POP Password: (for security, do not write it in - but keep it in a safe place) Host Name: Model and Serial Number Copyright © 2000 by Matsushita Graphic Communication Systems, Inc. All rights reserved. Unauthorized copying and distribution is a violation of law. Printed in Japan. The contents of these Operating Instructions are subject to change without notice.
3 Table of Contents Safety Information ..................................................................................................................................... 6 Function Key ............................................................................................................................................. 9 Control Panel ............................................................................................................................................. 10 Pre Installation Information ...................................................................................................................... 12 Setup as SMTP mail server ........................................................................... 13 Setup as POP3 Client ................................................................................... 14 Internet Communication Features ........................................................................................................... 17 Internet Fax Transmission ............................................................................. 17 Internet Mail Reception ................................................................................. 17 Inbound Routing ............................................................................................ 18 Fax Forward .................................................................................................. 19 Network Scanner ........................................................................................... 19 Network Printer .............................................................................................. 20 Relayed Transmission ................................................................................... 21 Important Information ...............................................................................................................................22 Differences between Internet Fax and Regular Fax ...................................... 22 Transmitted Document Confirmation ............................................................. 22 DP-2500/3000 Cannot Make a Phone Call via LAN ...................................... 22 Dual Port Communication ............................................................................. 22 Transmission Resolution ............................................................................... 22 Internet Mail Reception ................................................................................. 22 Sending Document Size via LAN .................................................................. 23 Sending a Document to a PC via LAN .......................................................... 23 Internet Relayed Transmission ...................................................................... 23 Connecting the LAN Cables ..................................................................................................................... 24 User Parameters ........................................................................................................................................ 25 Setting the User (Internet) Parameters ......................................................... 25 Setting the Internet Parameters ............................................................................................................... 27 Setting the User Parameters for the LAN Interface ....................................... 27 Programming or Retrieving Parameters via Email ................................................................................ 28 Using Email to Program or Retrieve Parameters .......................................... 28 Using a PC to Input the Internet Parameters Remotely ................................ 28 To Input the Internet Parameters for the First Time ...................................... 29 To Retrieve the Internet Parameters for Backup ........................................... 31 To Edit the Retrieved or Backup Internet Parameters File ............................ 33 Using a PC to Update the Auto Dialer Remotely ........................................... 36 Deleting the Entire Auto Dialer ...................................................................... 37 To Program Phone Book for the First Time ................................................... 38 To Retrieve Phone Book Data for Backup .................................................... 40 To Edit the Retrieved or Backup Phone Book Data File ............................... 42 Using Email to Retrieve the Journal .............................................................. 44 Phone Book ............................................................................................................................................... 45 Adding an Email Address .............................................................................. 45 Editing the Phone Book ................................................................................. 47 Customizing Your Machine ...................................................................................................................... 51 Setting the Fax Parameters ........................................................................... 51 Fax Parameter Table ..................................................................................... 53 Getting to Know Your Machine Installing Your Machine Programming Your Machine
Table of Contents 4 Sending Documents via LAN ................................................................................................................... 59 Manual Email Addressing ............................................................................. 60 Phone Book Email Addressing ...................................................................... 63 Multiple Email Station Addressing (Broadcasting) ........................................ 65 Selectable Domains Key .............................................................................. 66 Internet Fax Ledger Size Document Transmission ....................................... 68 Returned Email ............................................................................................. 70 Using a Mailing List ....................................................................................... 71 Receiving Documents via LAN ................................................................................................................ 72 Internet Fax Received on a PC ..................................................................... 72 Retrieving Email from a POP Server ............................................................. 74 Setting the POP Parameters ......................................................................... 74 Unattended Email Retrieval from the POP Server ........................................ 77 Manual Email Retrieval from the POP Server ............................................... 77 Program Keys ............................................................................................................................................ 79 Setting the POP Email Retrieval Key ............................................................ 79 Using the POP Email Retrieval Key .............................................................. 81 Sender Selection ....................................................................................................................................... 83 General Description ...................................................................................... 83 Setting the Sender Selection ......................................................................... 83 Sending Document with Sender Selection .................................................... 85 Printing the Sender Selection List ................................................................. 87 Subject Line Entry .................................................................................................................................... 88 General Description ...................................................................................... 88 Sending Email with Subject Line Entry ......................................................... 88 Inbound Routing ....................................................................................................................................... 90 Setting the Routing Parameters .................................................................... 90 Entering Phone Book Dialing Numbers for Inbound Routing ........................ 90 Fax Forward ............................................................................................................................................... 94 Setting Fax Forward ...................................................................................... 94 Ifax Return Receipt ................................................................................................................................... 96 Network Scanner ....................................................................................................................................... 99 Network Printer ......................................................................................................................................... 100 Relayed Transmission .............................................................................................................................. 101 General Description ...................................................................................... 101 Relay Network ............................................................................................... 102 Setting up your DP-2500/3000 as an Internet Relay Station ........................ 104 Setting Up Your Machine for Relayed Transmission .................................... 105 Programming the End Receiving Station into your Auto Dialer ..................... 105 Sending Documents via Internet Relay ......................................................... 108 To a Location That Has a Pre-programmed Relay Station ........................... 108 To a Location That Does Not Have a Pre-programmed Relay Station ......... 110 Sending Document(s) from a PC to a G3 Fax Machine ................................ 112 Printouts and Reports ................................................................................... 114 Basic Operations Advanced Features Network Features
Table of Contents 5 Journals and Lists .................................................................................................................................... 117 Transaction Journal ....................................................................................... 117 Communication Journal (COMM. JOURNAL) ............................................... 121 Phone Book List ............................................................................................ 123 Group and Program List ................................................................................ 125 FAX Parameter List ....................................................................................... 126 Troubleshooting ........................................................................................................................................ 129 Information Codes ......................................................................................... 129 Email ABBR Programming Errors ................................................................. 130 Error Message Sent to the Sender ................................................................ 130 Internet FAX Return Receipt Errors Messages ............................................. 130 Specifications ............................................................................................................................................ 131 Glossary ..................................................................................................................................................... 132 Index ........................................................................................................................................................... 136 Printout Journals and Lists Problem Solving Appendix
6 Getting to Know Your Machine Safety Information denotes a potential hazard that could result in serious injury or death.WARNING! TO PREVENT FIRE OR SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR ANY TYPE OF MOISTURE. TO MINIMIZE THE POSSIBILITY OF SHOCK OR DAMAGE TO THE MACHINE, IT MUST BE PROPERLY GROUNDED. THIS PRODUCT COMPLIES WITH FDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUB-CHAPTER J. CAUTION: USE OF CONTROLS, ADJUSTMENTS OR PERFORMANCE PROCEDURES OTHER THAN THOSE SPECIFIED HEREIN MAY RESULT IN HAZARDOUS RADIATION EXPOSURE. WHEN YOU OPERATE THIS EQUIPMENT, THE SOCKET-OUTLET SHOULD BE NEAR THE EQUIPMENT AND BE EASILY ACCESSIBLE. MAKE SURE THAT THE MACHINE IS INSTALLED IN A SPACIOUS OR WELL VENTILATED ROOM SO AS NOT TO INCREASE THE AMOUNT OF OZONE IN THE AIR. SINCE OZONE IS HEAVIER THAN AIR, IT IS RECOMMENDED THAT AIR AT FLOOR LEVEL BE VENTILATED. DANGER-Invisible and hazardous laser radiation when open and interlocks defeated. AVOID DIRECT EXPOSURE TO BEAM. ATTENTION-Rayonnement laser invisible dangereux en cas douverture et lorsque la sécurité est neutralisée. EXPOSITION DANGEREUSE AU FAISCEAU. VORSICHT-Unsichtbare Laserstrahlung. wenn Abdeckung geöffnet und Sicherheitsverriegelung überbrückt. NICHT DEM STRAHL AUSSETZEN. FBE8998A
GETTING TO KNOW YOUR MACHINEGETTING TO KNOW YOUR MACHINE 7 denotes hazards that could result in minor injury or damage to the machine.CAUTION! THIS PRODUCT CONTAINS A LITHIUM BATTERY. DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS OF YOUR LOCAL SOLID WASTE OFFICIALS. TO REDUCE THE RISK OF SHOCK OR FIRE, USE ONLY NO. 26 AWG OR LARGER TELEPHONE LINE CABLE. DISCONNECT ALL POWER TO THE MACHINE BEFORE COVER(S) ARE REMOVED. REPLACE THE COVER(S) BEFORE THE UNIT IS RE-ENERGIZED. IMPORTANT SAFETY INSTRUCTIONS! When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: DO NOT USE THIS PRODUCT NEAR WATER, FOR EXAMPLE, NEAR A BATH TUB, WASH BOWL, KITCHEN SINK OR LAUNDRY TUB, IN A WET BASEMENT OR NEAR A SWIMMING POOL. AVOID USING A TELEPHONE (OTHER THAN A CORDLESS TYPE) DURING AN ELECTRICAL STORM. THERE MAY BE A REMOTE RISK OF ELECTRIC SHOCK FROM LIGHTNING. DO NOT USE THE TELEPHONE TO REPORT A GAS LEAK IN THE VICINITY OF THE LEAK. USE ONLY THE POWER CORD AND BATTERIES INDICATED IN THIS MANUAL. DO NOT DISPOSE OF BATTERIES IN A FIRE, THEY MAY EXPLODE. CHECK WITH LOCAL CODES FOR POSSIBLE SPECIAL DISPOSAL INSTRUCTIONS. Safety Information
GETTING TO KNOW YOUR MACHINE 8 denotes hazards that could result in minor injury or damage to the machine.CAUTION! Do not install the machine near heating or an air conditioning unit. Avoid exposure to direct sunlight. Install the machine on a flat surface, leave at least 4 inches (10 cm) of space between the machine and other objects. Do not block the ventilation openings. Do not place heavy objects or spill liquids on the machine. Safety Information
GETTING TO
KNOW YOUR
MACHINEGETTING TO KNOW YOUR MACHINE
9
Function Key
Any function can be started by first pressing and then select the desired function on the display.FUNCTION
SELECT A FUNCTION
DEFERRED COMM.
ADVANCED COMM.
EDIT FILE MODE
SET MODEPOLLING
SELECT MODE
PRINT OUT
EDIT PHONE BOOK
02 = Mailbox
04 = Sub-Address XMT
05 = LAN Relay XMT
Advanced Communication
01 = Polling
02 = Polled
Polling
01 = Journal (Print/View)
02 = Phone Book List
03 = Program List
04 = Fax Parameter List
05 = Individual XMT Journal
Print Out
01 = XMT
02 = Polling
03 = Advanced Communication
Deferred Communication
01 = User Parameters
Date & Time
Logo
Character ID
ID Number (Fax Telephone Number)
Time Zone
(Internet Parameters)
02 = Phone Book
03 = Program Keys
04 = Fax Parameters
05 = Department Set
Set Mode
01 = Stamp
02 = Communication Journal = OFF/ON/INC
03 = Duplex Scan
04 = Cover Sheet = OFF/ON
05 = Password-XMT = OFF/ON
06 = RCV to Memory = OFF/ON/PRINT
07 = LEDGER EMAIL XMT
(A3/LEDGER ➝ B4 Reduction)
Select Mode
01 = File List (Print/View)
02 = Change Time/Station
03 = Delete File
04 = Print File
05 = Add Document
06 = Retry Incomplete File
Edit File Mode
01 = Add Telephone
02 = Add EMail Address
03 = Modify Station
04 = Delete Station
Edit Phone Book
GETTING TO KNOW YOUR MACHINE 10 Control Panel CONTRASTLCD REDIAL /PAUSE LINESELECTFLASH / SUB-ADDR SET ORIGINAL COPY SIZE SIZE MONITOR RESET START 123 456 789 0 PQRSGHI TUVJKL ABC WXYZMNODEF STOP ON LINEON LINE ON LINEON LINE DATADATA FAX INTERNET PRINTER MULTI-SIZEFEEDSORT ALARM ACTIVE CLEAR ENERGY SAVER DP-3000 INTERRUPTFUNCTION TONE COPY ADD TONERADD TONER MON. VOL. Used to select the INTERNET mode. Used to select the original size manually. Touch Panel DisplayON LINE Indicator Blinks: When sending or receiving faxes.