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Panasonic Digital Copier Dp 2500/3000 Internet Fax Operating Instructions
Panasonic Digital Copier Dp 2500/3000 Internet Fax Operating Instructions
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![Page 124
PRINTOUT JOURNALS AND LISTS
124
Sample Phone Book List
*************** -PHONE BOOK LIST- ****************** DATE MAR-12-2001 ***** TIME 11:11 *******
(1) (2) (3) (7)
KEY NAME STATION NAME EMAIL ADDRESS / TELEPHONE NO.
ROUTING SUB-ADDR (5) ROUTING TSI (6) RELAY ADDR
[B][Bob Jones ] Bob Jones jonesb@abcdefg.com
123456 201 555 1212
[J][John Smith] John Smith
201 555 3456
4452 +1...](http://img.usermanuals.tech/thumb/58/75139/w64_dp-2500_ifax_en_om_d-123.png "Page 124
PRINTOUT JOURNALS AND LISTS
124
Sample Phone Book List
*************** -PHONE BOOK LIST- ****************** DATE MAR-12-2001 ***** TIME 11:11 *******
(1) (2) (3) (7)
KEY NAME STATION NAME EMAIL ADDRESS / TELEPHONE NO.
ROUTING SUB-ADDR (5) ROUTING TSI (6) RELAY ADDR
[B][Bob Jones ] Bob Jones jonesb@abcdefg.com
123456 201 555 1212
[J][John Smith] John Smith
201 555 3456
4452 +1...")
PRINTOUT JOURNALS AND LISTS
PRINTOUT
JOURNALS AND
LISTS
121
Communication Journal (COMM. JOURNAL)
The Communication Journal (COMM. JOURNAL) lets you verify whether the transmission or polling was
successful. You may select the printout condition (Off/Always/Inc. only) in Fax Parameter No. 012.
Sample COMM. JOURNAL
************** - COMM. JOURNAL - ***************** DATE MAR-12-2001 **** TIME 15:00 **** P.01
(1) (2) (3)
MODE = MEMORY TRANSMISSION START=MAR-12 14:50 END=MAR-12 15:00
FILE NO.= 050 (4)
(5) (6) (7) (8) (9) (10)
STN NO. COMM. KEY NAME STATION NAME/EMAIL ADDRESS/TELEPHONE NO. PAGES DURATION
001 OK [SERVICE ] SERVICE DEPT. 001/001 00:01:30
002 OK [SALES DEPT] SALES DEPT. 001/001 00:01:25
003 407 [ACCOUNTING] ACCOUNTING DEPT. 000/001 00:01:45
004 BUSY
021 111 1234 000/001 00:00:00
- PANASONIC -
************************************* - HEAD OFFICE - ****** - 201 555 1212 - *******
Journals and Lists
Continued on the next page...
PRINTOUT JOURNALS AND LISTS 122 Explanation of contents (1) Indication of communication mode (2) Start time of communication (3) End time of communication (4) File number : 001 to 999 (When the communication is stored into memory, a file number is assigned for each communication.) (5) Station number : Sequential number of the Stations. (6) Communication result : OK indicates that the communication was successful. BUSY indicates that the communication has failed because of busy line. STOP indicates that STOP was pressed during communication. P-OK indicates that memory overflow occurred while storing the documents into memory for transmission but successfully stored document(s) was sent. R-OK indicates that the Relayed XMT was successful. - - indicates LAN transmission. 3-digit Info Code (see page 129) indicates that the communication has failed. In this case, the machine will print out the attached report with first page of your document as shown on the previous page. (7) One-Touch/Abbreviated number or mark: mark indicates dialed by direct number dial. (8) Recorded name in the Phone Book, direct dialing number, or email address (9) Number of pages transmitted or received: The 3-digit number is the number of pages successfully transmitted or received. When the documents are stored into memory, two 3-digit numbers will appear. The first 3-digit number represents the number of pages successfully transmitted. The second 3-digit number represents the total number of pages that were attempted to be transmitted. (10)Duration of Communication Journals and Lists
PRINTOUT JOURNALS AND LISTS PRINTOUT JOURNALS AND LISTS 123 Phone Book List To print a Phone Book List of telephone numbers and email addresses you have stored Make sure that the INTERNET lamp is ON. If not, press to select the INTERNET MODE. 1 2 SELECT A FUNCTION DEFERRED COMM. ADVANCED COMM. EDIT FILE MODE SET MODEPOLLING SELECT MODE PRINT OUT EDIT PHONE BOOK PRINT OUT02 PHONE BOOK LISTPHONE BOOK LIST ∗ PRINTING ∗ JOB STATUSMEMORY XMTXMT MODE ORIGINALLIGHTER DARKER 1/1 AMERICA ASIA CHINA AFRICA BERLIN ANTARCTICA BRAZIL APOLLO CANADA KEYBOARD EmailEmail EmailEmail EmailEmail Journals and Lists Continued on the next page...
PRINTOUT JOURNALS AND LISTS
124
Sample Phone Book List
*************** -PHONE BOOK LIST- ****************** DATE MAR-12-2001 ***** TIME 11:11 *******
(1) (2) (3) (7)
KEY NAME STATION NAME EMAIL ADDRESS / TELEPHONE NO.
ROUTING SUB-ADDR (5) ROUTING TSI (6) RELAY ADDR
[B][Bob Jones ] Bob Jones [email protected]
123456 201 555 1212
[J][John Smith] John Smith
201 555 3456
4452 +1 201 123 4567 [RELAY1]
[J][Jane Smith] Jane Smith
201 555 1212
1212 212 555 1234 [RELAY2]
[P][Panafax1 ] Panafax1 [email protected]
4827 +81 03 5251 1234
[P][Panafax2 ] Panafax2 [email protected]
1773 +81 0467 5251 1234
NO. OF STATION = 05
-PANASONIC -
************************************************-HEAD OFFICE - ***** - 201 555 1212- *********
Journals and Lists
PRINTOUT JOURNALS AND LISTS
PRINTOUT
JOURNALS AND
LISTS
125
Group and Program List
To print a Group and Program List of the Dialing Patterns that you have previously entered into the
Program Keys.
Sample Program List
Explanation of contents Make sure that the INTERNET lamp is ON. If not, press to select the INTERNET MODE.
1
2
*************** -PROGRAM LIST- ******************** DATE MAR-12-2001 ***** TIME 15:00 ********
(1) (2) (3) (4)
KEY NAME PROGRAM/NAME TYPE TIMER DESTINATION
[TEST ] TEST GROUP ----- [PANAFAX][SALES DEPT]
[ACCOUNT ] ACCOUNT POP ----- DELETE E-MAIL : Invalid (5)
[ACC ] ACC POP ----- DELETE E-MAIL : Valid
[PROG.B ] PROG. B GROUP ----- [PANAFAX][PANASONIC]
-PANASONIC -
************************************ -HEAD OFFICE - ***** - 201 555 1212- *********
(1) Program key
(2) Program name : Up to 15 characters
(3) Type of communication : GROUP indicates that the Program key is programmed as a group key.
POP indicates that the Program key is programmed as a POP access key.
(4) Numbers recorded in the program
key: PHONE BOOK numbers or password.
Email address programmed into Program Key.
(5) Deletion of received Email : Valid means that the received email will be deleted. Invalid means that the
received email will be retained.
SELECT A FUNCTION
DEFERRED COMM.
ADVANCED COMM.
EDIT FILE MODE
SET MODEPOLLING
SELECT MODE
PRINT OUT
EDIT PHONE BOOK
PRINT OUT03 PROGRAM LISTPROGRAM LIST
∗ PRINTING
∗
JOB
STATUSMEMORY XMTXMT MODE ORIGINALLIGHTER DARKER
1/1
AMERICA ASIA CHINA
AFRICA BERLIN
ANTARCTICA BRAZIL
APOLLO CANADA
KEYBOARD
EmailEmail
EmailEmail
EmailEmail
Journals and Lists
PRINTOUT JOURNALS AND LISTS
126
FAX Parameter List
To print a FAX Parameter List:
Sample FAX Parameter List
Explanation of contents Make sure that the INTERNET lamp is ON. If not, press to select the INTERNET MODE.
1
2
*************** -FAX PARAMETER LIST- ************** DATE MAR-12-2001 ***** TIME 15:00 *****
P.01
(1) (2) (3) (4) (5)
PARAMETER DESCRIPTION SELECTION CURRENT STANDARD
NUMBER SETTING SETTING
001 CONTRAST (HOME) (1:Lighter..................7:Darker) 4 4
002 RESOLUTION (HOME) (1:Standard 2:Fine 3:S-Fine) 2 2
003 ORIGINAL (HOME) (1:Text 2:Text/Photo 3:Photo) 1 1
164 IFAX XMT HEADER (1:Included 2:Not included) 1 1
-PANASONIC -
************************************ -HEAD OFFICE - ***** - 201 555 1212- *********
(1) Parameter
number(4) Current setting : ---- indicates code or password is not
set. When the code or password is set,
it is represented by asterisk(*).
(2) Description :(HOME) means home position setting. (5) Standard setting : Factory preset standard setting
SELECT A FUNCTION
DEFERRED COMM.
ADVANCED COMM.
EDIT FILE MODE
SET MODEPOLLING
SELECT MODE
PRINT OUT
EDIT PHONE BOOK
PRINT OUT04 FAX PARAMETER LISTFAX PARAMETER LIST
∗ PRINTING
∗
JOB
STATUSMEMORY XMTXMT MODE ORIGINALLIGHTER DARKER
1/1
AMERICA ASIA CHINA
AFRICA BERLIN
ANTARCTICA BRAZIL
APOLLO CANADA
KEYBOARD
EmailEmail
EmailEmail
EmailEmail
Journals and Lists
PRINTOUT JOURNALS AND LISTS
PRINTOUT
JOURNALS AND
LISTS
127
Sample Internet Parameter List
(see Note 1)
(3) Selection
*************** -FAX PARAMETER LIST- ************** DATE MAR-12-2001 ***** TIME 11:11 *** P.02
*** INTERNET PARAMETERS ***
TIME ZONE : GMT-5:00 Eastern Time (US & Canada)
MAC ADDRESS : 080023000FF9
IP ADDRESS : 123.178.240.3
SUBNET MASK : 255.255.255.255
SMTP SERVER NAME : smtp.mgcs.mei.co.jp
DEF. ROUTER IP ADDR : 172.21.22.1
EMAIL ADDRESS : [email protected]
DNS SERVER IP ADDRESS : 133.185.247.45 (See Note 1)
POP SERVER NAME : pop.mgcs.mei.co.jp
POP USER NAME : Panasonic
POP PASSWORD : *****
HOST NAME : ifax001
DEFAULT SUBJECT : Internet Fax from Sales Dept.
DEFAULT DOMAIN : panasonic.com
SELECTABLE DOMAINS
(01) : mgcs.co.jp
(02) : panasonic.co.jp
(03) :
(04) :
(05) :
(06) :
(07) :
(08) :
(09) :
(10) :
REMOTE PASSWORD : *****
RELAY XMT PASSWORD : *****
MANAGER’S EMAIL ADDR : [email protected]
RELAY DOMAINS
(01) : panasonic.co.jp
(02) : mgcs.co.jp
(03) : sales.panasonic.com
(04) : tech.panasonic.com
(05) :
(06) :
(07) :
(08) :
(09) :
(10) :
-PANASONIC -
************************************************-HEAD OFFICE - ***** - 201 555 1212- *********
NOTE
1. By default the machine will prompt you to enter the SMTP and POP Server Names. To change the prompt to IP
Address, change the Fax Parameter No. 161 (DNS SERVER) to Invalid.
Journals and Lists
This page is intentionally left blank. PRINTOUT JOURNALS AND LISTS 128
PROBLEM SOLVING 129 Problem Solving Troubleshooting Information Codes (see Note 1) When something unusual occurs, the display may show one of the Information Codes listed below. These will help you to identify and correct the problem. NOTE 1. After identifying the problem and verifying the recommended action, if the Information Codes keep re-occurring or for help on Information Codes that appear on your machine but are not listed above, please contact your local Panasonic Authorized Dealer. Info. CodeMeaning Action Page 712 Incorrect email address. Check the registered email address. Check the IP Address of the SMTP Server with the Network Administrator.-- 713 Memory overflow in the LAN Interface. The document data exceeded 1.6 MB/page and cannot be sent.-- 714 Cannot logon to the LAN. Check the 10Base-T/100Base-TX cable connection. An unexpected LAN problem occurred. Contact the Network Administrator.-- 715 TCP/IP connection timed out. Check the Internet Fax parameter settings. Verify the IP Address, Default Router IP Address, SMTP Server IP Address.-- 716 Cannot logon to the designated SMTP Server. Check the SMTP Server IP Address setting. Contact the Network Administrator.-- 717 Incomplete SMTP Protocol transmission. SMTP Server’s hard disk may be full.SMTP Server is defective. Contact the Network Administrator.-- 718 Page Memory Overflow occurred while receiving printing data. The paper size selected within your application to print is larger than the paper size loaded in the cassette(s).Check the document size and resolution. Ask originator to re-send in a supported size and resolution.-- 719 Received data via LAN is in a format that is not supported.Ask the originator to re-send with a supported file attachment format: * In a TIFF-F format. * Image data conforming to recording paper size.-- 720 Cannot connect to the POP Server. (Incorrect POP Server IP Address) POP Server is down.Check the POP Server IP Address. Contact the Network Administrator.-- 721 Cannot connect to the POP Server. (User Name or Password error)Check the POP User Name and Password. Contact the Network Administrator.-- 725 DNS Server connection timed out. DNS Server is down.Check the DNS Server IP Address. Contact the Network Administrator.-- 726 Received an error response from the DNS Server. Check the POP Server Name. Check the SMTP Server Name.-- 730 Cannot retrieve the Journal nor program the Internet Parameters and the Auto Dialer remotely via email from a PC.Check that the Fax Parameter No. 158 (PC REMOTE UPDATE) is set to 2:Valid.57 731 The dialer buffer for manual dialing was full (70 stations) when the Relay Transmission Request was received.Request the originator to re-send the Relay Transmission Request after the reserved communication is finished.--
PROBLEM SOLVING 130 Email ABBR Programming Errors Error Message Sent to the Sender Error messages that are emailed from the DP-2500/3000 to the original sender during remote programming of the Phone Book via email. Internet FAX Return Receipt Errors Messages Error messages that are printed on the Internet Fax Return Receipt when remote programming of the Phone Book via email fails. Error message Possible cause 1 554 Data transfer error (broken header) The header or sub header decoding is being processed while the message finished, try again. 2 554 Data transfer error (broken data) Multiple contents are present and being processed while the message finished, try again. 3 554 Data transfer error (FAX module) Data transfer error occurred in the FAX module while communicating with the LAN module, try again. 4 554 MIME attachment not supported (message/file)MIME attachment is not supported during this operation, re- send using plain text in the message body only. 5 554 MIME format not supported MIME file type is not supported, re-send using plain text in the message body only. 6 554 G3 relay permission denied The requested domain for Relayed XMT is not registered. 7 554 Relay address unknown The telephone number of end receiving station for the Relayed XMT is unknown. 8 554 Memory full (FAX module) FAX Memory is full, try again later. 9 554 Data transfer error Other errors not listed above, try again later. Error message Possible cause 1 Format Error : The block termination command @end is missing in the @command block, add the @end command and try again. 2 Format Error : The block start command @begin is missing in the @begin block, add the @begin command and try again. 3 Format Error : The block termination command @end is missing in the @begin block, add the @end command and try again. 4 Format Error : The block termination command @end is missing in the @system block, add the @end command and try again. 5 Format Error : The block termination command @end is missing in the @sender block, add the @end command and try again. 6 Format Error:The block termination command @end is missing in the @domain block, add the @end command and try again. 7 Format Error : The block termination command @end is missing in the @program block, add the @end command and try again. 8 Format Error:The system block start command @system is missing in the @system block, add the @system command and try again. 9 Permission denied : Change the Fax Forward parameter to Invalid and try again. 10 Permission denied : Try again later when the machine is not busy. 11 Error : Can not overwrite existing programmed data, use the Delete command to erase the existing data first. 12 Permission denied : Correct the password and try again. 13 Permission denied : Set the Remote Dialer Update parameter to Valid. 14 Format Error : The format of the Entry is incorrect / incomplete or the data string for each station is not defined within a single line. 15 Warning : The format of the Entry is incorrect or the number of characters entered, exceed the maximum allowed in the field. Correct it and try again. 16 Warning : Field limit exceeded The maximum number of Station Names, Key Names, Domain Names, Sender Selection Names, Program Names, etc... were exceeded. Troubleshooting