Panasonic Kx Taw848 PC Cprogramming Manual

							2.5 Utility
PC Programming Manual 41
2.5 Utility
2.5.1 Utility—Diagnosis
Performs diagnostic tests on cards installed in the PBX, to identify the source of problems.
If any of the tests listed here returns the result NG (No Good), contact your dealer. Test results 
can be saved as a TXT-format (text) file.
When testing is complete, any cards that were set to OUS status must be returned to INS status if 
they are to be used again.
Card Test
Tests the relevant functions of a card to ensure that it is operating correctly. The tests carried out vary 
according to the type of card being tested.
The tests that are performed on each card are as follows:
A check mark indicates that the test is available for that card.
To perform a card test
1.From the Utility menu, select Diagnosis.
2.Click on the Status cell of the card to be tested, and set it to OUS. 
To perform the EXT-CID path test, set the status of both the EXT-CID card and the card in slot 1 
to OUS.
3.Click on the cell showing the card type.
A new window will be displayed.
4.Select the Card Test option.
A new window will be displayed.
5.Click OK to perform the test(s).
The error report will be displayed. When all tests are completed, the words Test End! will be 
shown on the last line of the output.
6.Select an option:
SLC8HLC4PLC4PLC8LCOTECHO8MSG2DPH4EXT-CID
Local loop back diagnosis
Card CT Bus diagnosis
DTMF Receive test port
MSG Card DTMF receive test
EXT-CID path test 
						

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Click Capture if you want to save the displayed information.
1.Enter a file name, or select a file to overwrite.
2.Click Save.
Click Cancel to return to the Diagnosis screen.
2.5.2 Utility—File Transfer PC to PBX (SD Card)
Copies PBX system files (program files and data files) from the connected PC to the SD memory card 
installed in the PBX. Pre-existing files on the SD memory card are overwritten.
This option is only available at Installer level.
Two types of files can be copied using this tool:
 Program files: These contain the programs used to operate cards within the PBX and CSs, 
acting as on-board drivers.
 Data files: These contain the initial configuration data for individual cards and settings.
Not all files that are copied using this tool are automatically made active. To install new program files 
or main system data to the PBX, use the System Reset—Reset by the Command utility (see 
2.5.11 
Utility—System Reset—Reset by the Command) for PSMPR and DSSYS files, and the SD Card 
File View and Load utility (see 2.5.4 Utility—SD Card File View and Load) for all other files.
The PBX examines the header information of a file to determine 2 things: whether the file contains 
suppor ted data, and which system component the file applies to.
Only files whose header information matches that of a system file supported by the PBX can be 
transferred. Attempting to transfer any other type of file results in an error message.
The names of all files that can be stored on the SD memory card are as follows:
Main Program
CS Program
System Data
Name on SD Memory CardCorresponding Card
PSMPRMPR
PSMPR_SMPR*
*:PSMPR-file-format data that is transferred to the PBX from the PC is saved as 
PSMPR_S.
Name on SD Memory CardCorresponding Unit
PDCS24GCS for 2.4 GHz Portable Station
Name on SD Memory CardCorresponding Card
DSSYSMPR 
						

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Language Data
Default Value Data
To transfer files to the SD memory card
1.From the Utility menu, select File Transfer PC to PBX (SD Card).
The dialog box will be displayed.
2.Select the file to upload.
A window showing the upload progress will be displayed.
While transferring files to the SD memory card, the PBX automatically renames them according 
to the header information.
A message will be displayed when the transfer is complete.
3.Click OK.
2.5.3 Utility—File Transfer PBX (SD Card) to PC
Copies system data files from the SD memory card installed in the PBX to the connected PC.
This option is only available at Installer level.
The files that can be downloaded from the SD memory card are as follows:
DSSYS_SMPR*
*:DSSYS-file-format data that is transferred to the PBX is saved as DSSYS_S.
Name on SD Memory CardCorresponding Unit
DLNG0–DLNG1PT
DVMLNG1–DVMLNG5VPS (Display Guidance data)
Name on SD Memory CardCorresponding Card
DSINIMPR
DSIHLCHLC4
DSIPLCPLC4/PLC8
DSISLCLCSLC8
DSILCOTLCOT4
DSIEIODPH4
File NameFile Type
DSSYSSystem Data
Name on SD Memory Card Corresponding Card 
						

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Downloading the DSSYS system data file allows you to make a backup of the configuration of the 
PBX.
The error data files are snapshots of the configuration of the PBX taken automatically when a major 
error causes a system reset. They can be analysed by your dealer to identify the source of a problem. 
If there is only one error data file, its name will be $SYSERR. If there is more than one file, the files 
will be numbered in chronological order, up to a maximum of 9 files.
To transfer files to the PC
1.From the Utility menu, select File Transfer PBX (SD Card) to PC.
2.Select the file to download from the list of files on the SD memory card.
Only the files listed in the table above can be downloaded. Selecting any other file will cause an 
error message to be displayed.
3.Click Transfer.
The Save dialog box will be displayed.
4.Navigate to the folder in which you want to save the file.
5.Enter a file name.
6.Click Save.
A window showing the download progress will be displayed.
A message will be displayed when the transfer is complete.
7.Click OK.
2.5.4 Utility—SD Card File View and Load
Displays a list of files on the SD memory card, and allows you to update the programs stored in Cell 
Stations (CSs).
This option is only available at Installer level.
The name, date and time of creation, and size of files are displayed.
To view and load files on the SD memory card
1.From the Utility menu, select SD Card File View and Load.
2.Click on the name of the file whose information you want to view.
Only files containing program data (whose filenames star t with P) can be selected.
3.Click Detail.
The Detail screen will be displayed. Header information from the chosen SD memory card file is 
displayed on the left.
4.From the Card drop-down list on the right, select the card(s) whose software you want to update.
 To update a specific CS, select the slot number and card name, and then select the related 
CS port from the drop-down list directly below.
 To update all matching cards simultaneously:
$SYSERRError Data
$SYSERR1–$SYSERR9
DSKEYSDFeature Access
File Name File Type 
						

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 Select ALL.
All matching CSIF cards currently in INS status are displayed
 When one is selected, all related CS por ts currently in OUS status are displayed in the drop-
down list directly below.
5.Click View to update the displayed header information of the selected files.
The file with the higher File Version and File Revision numbers is newer.
6.Click Load to update the file stored on the PBX.
When the update is finished, a message will be displayed.
7.Click OK.
The display will return to the Detail screen.
2.5.5 Utility—SD Card File Delete
Allows you to delete files from the SD memory card.
This option is only available at Installer level.
The following essential system files cannot be deleted by this utility: PSMPR, DSSYS, DSKEYSD
To delete files from the SD memory card
1.From the Utility menu, select SD Card File Delete.
2.Click on the file to be deleted.
3.Click Delete.
A confirmation screen will be displayed.
4.Click OK.
The display will return to the SD Card File Delete screen.
2.5.6 Utility—Message File Transfer PC to PBX
Transfers Outgoing Message (OGM) files from the PC to the selected MSG card.
This option is only available at Installer level, and requires that at least 1 MSG card is installed. The 
MSG card must be set to OUS status.
Files are stored on the MSG card in the location specified by the files header information. Uploaded 
files are automatically renamed as necessary. If this location already contains an OGM, it will be 
overwritten by the newly uploaded message.
To transfer OGMs to an MSG card
1.From the Utility menu, select Message File Transfer PC to PBX.
2.Select the target MSG card from the drop-down list, and click OK.
The Open dialog box will be displayed.
3.Select the message files to upload.
It is possible to select multiple files.
4.Click OK.
The files will be uploaded. Files that do not contain message data will be ignored.
When complete, the display will return to the main screen. 
						

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2.5.7 Utility—Message File Transfer PBX to PC
Transfers Outgoing Message (OGM) files from the MSG card to the PC.
This option is only available at Installer level, and requires that at least 1 MSG card is installed. The 
MSG card must be set to OUS status.
To transfer OGMs to the PC
1.From the Utility menu, select Message File Transfer PBX to PC.
2.From the upper drop-down list, select the target MSG card.
3.From the lower drop-down list, select the messages to transfer.
 To transfer a certain message, select the number of that message.
 To transfer all messages at once, select ALL.
The Save dialog box will be displayed.
4.Enter a file name.
5.Click Save.
6.Click OK.
When you choose to transfer all messages, each message is saved as an individual file, with a 
number appended to the file name corresponding to that messages location on the MSG card.
When complete, the display will return to the main screen.
2.5.8 Utility—Error Log
Collects and displays system error information.
Whenever there is a system failure, the PBX stores the error code generated. The connected PC 
collects all of these codes, along with other information, and displays an explanatory error message.
The functions of the buttons on this screen are as follows:
The items displayed on screen are as follows:
ButtonFunction
CancelCloses the Error Log screen without saving.
CaptureSaves the currently displayed Error Log information as a text file.
MinorDisplays minor errors, which affect only a certain part of system 
operation.
MajorDisplays major errors, which affect operation of the whole system, 
or result in system failure.
ClearErases the stored error log information from both the screen and 
the PBX.
ItemDescription
IndexThe ordinal number assigned to an error record in the current log.
DateThe date of the error detection. 
						

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Note
For a list of common errors and solutions, see 4.1.5 Troubleshooting by Error Log in the 
Installation Manual.
To view the error log
 From the Utility menu, select Error Log.
2.5.9 Utility—CS Information
Displays information stored by the PBX regarding each Cell Station (CS).
This option is only available at Installer level, and requires that the target HLC card be set to INS 
status.
The displayed items are as follows:
TimeThe time of the error detection.
Error CodeThe 3-digit error code assigned by the PBX.
Sub CodeThe 5-digit sub code of the relevant hardware. (XYYZZ)
 X: Shelf number (1)
YY: Slot number
00 to 11 (00: MPR slot; 01: Fixed slot, 02 to 04: Free slot 
type A, 05 to 07: Free slot type B, 08 to 11: Option slot)
 ZZ: Physical port number (01 to 16)
Error MessageA description of the error.
ItemDescription
SlotNumber of the slot
Po r tNumber of the por t
CS NameName of the attached CS
StatusService status of the attached CS: INS, OUS, or FAULT.
If the status is FAULT, subsequent data items for that port will be left 
blank.
Ve r s i o nVersion number of the program file stored in the CS
RevisionRevision number of the program file stored in the CS
CSID12-digit ID number of the CS
Pa thNumber of the wireless extension currently using each path. In the 
case of a group, several extensions may be using the same floating 
extension number.
When an extension number is not registered, the display shows 
OFF. PSs can use up to 2 paths.
Item Description 
						

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To view CS information
1.From the Utility menu, select CS Information.
2.From the Target CSI/F Slot No drop-down list, select the target slot.
 To display information on a single card, select the slot number and name of that card.
 To display information on all matching cards, select ALL.
3.From the  Interval Timer drop-down list, select the number of seconds between each automatic 
screen refresh.
4.Click Start to begin monitoring.
Monitoring will be performed and the screen will refresh according to the interval specified.
To refresh the screen manually at any time, click Refresh.
5.Click Stop to end monitoring.
2.5.10 Utility—PS Information
Displays Portable Station (PS) registration information, including the associated Cell Station (CS).
This option is only available at Installer level.
The displayed items are as follows:
To view PS information
1.From the Utility menu, select PS Information.
2.Click Refresh.
2.5.11 Utility—System Reset—Reset by the Command
Updates the main system program and data files stored within the PBX using files taken from the SD 
memory card, and resets the connected PBX.
This option is only available at Installer level.
2 copies of each of the main system files can be stored on the SD memory card. The names of these 
files are as follows:
Group CallNumber of PSs registered to the attached CS that are members of 
a PS Ring Group.
ItemDescription
PS No.PS location number.
Only registered PSs will be displayed.
Extension NumberExtension number of the PS.
Location—SlotSlot number of the CS that the PS is registered with.
Location—PortPort number of the CS that the PS is registered with.
Item Description 
						

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When new DSSYS and PSMPR files are transferred from a connected PC to the SD memory card 
using the File Transfer PC to PBX (SD Card) utility (see 
2.5.2 Utility—File Transfer PC to PBX (SD 
Card)), they are stored as the backup files. To use these files on the PBX, it is necessary to first swap 
them with the currently active files on the SD memory card.
Requirements
 This utility only functions on PBXs version 1.005 and later.
 On earlier versions, the reset request confirmation screen will be displayed, and files will not 
be updated.
To update system files and reset the PBX
1.From the Utility menu, point to System Reset and then click Reset by the Command.
2.Choose whether to back up current system data or not.
Click SD Backup to back up the current system data to the SD memory card before 
proceeding.
Select this if you intend to use the current system data unchanged after reset.
Click Skip to continue without backing up.
Select this if you intend to replace the current system data with data that was uploaded from 
the PC.
The second screen will be displayed. A list of matching files found on the SD memory card, with 
dates and times, is shown at the top.
3.Select whether to replace the DSSYS and PSMPR files or not.
When no backup file is found, the corresponding options are not available.
4.Click OK.
A confirmation screen will be displayed.
5.Select an option:
Click OK to reset the PBX.
If OK is clicked, a final confirmation screen will be displayed.
Click Cancel to return to the main screen without copying files.
6.Click OK to reset the PBX, or Cancel to return to the main screen without copying files.
If the reset command was not carried out correctly, an error message will be displayed, and you 
will be returned to the main screen.
After resetting the PBX with this command, it is necessary to reconnect to the PBX to continue 
programming.
File NameDescription
DSSYSMain system data file. Contains all of the current configuration data 
for the PBX.
DSSYS_SBackup main system data file
PSMPRPBX program file. Contains the software to run the MPR board of 
the PBX.
PSMPR_SBackup PBX program file 
						

							2.6 Help
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2.6 Help
2.6.1 Frequently Asked Questions (FAQ)
This section provides answers to some common questions about using the Maintenance Console 
software to program the PBX. The information is divided into the following topics:
Connection
TitleDescription
ConnectionConnecting to the PBX using Maintenance Console.
Maintenance Console SoftwareUsing the Maintenance Console software.
Card StatusChanging the status (INS/OUS) of cards.
Portable StationsSetting up portable stations, including registration and 
deregistration.
NumberingChanging the numbering plan for the PBX, or numbers of individual 
extensions or features.
Saving Modified DataSafely saving PBX data edited with Maintenance Console.
Setting FeaturesSetting up individual features.
QThe Maintenance Console cannot connect to the PBX via RS-232C cable.
A Is the cable firmly connected to both the PC and the PBX?
 Is the serial port that the PC uses correctly specified?
 Is the baud rate correct? 
The default setting, and a safe rate, is 19 200 bps.
 Is the password correct?
 Is the Maintenance Console not connected to the PBX by another connection method?
QThe Maintenance Console cannot connect to the PBX via USB.
A Is the USB cable firmly connected to both the PC and the PBX?
 Is the USB driver on the PC running? 
To confirm, open the Windows Device Manager, and look for Panasonic KX-TDA USB 
Main Unit driver in the USB Controllers section. If it is not present, re-install the USB 
driver.
 Is the password correct?
 Is the Maintenance Console not connected to the PBX by another connection method?
QThe Maintenance Console cannot connect to the PBX via modem.
A Is the dial number of the modem correct? For more details, see 2.16.1 [10-1] Main.
 Has a modem been installed to the PBX?
 Are the modem settings of the PBX and Maintenance Console correct? For more details, 
see 
2.16.1 [10-1] Main.
 Is the password correct?
 Is the Maintenance Console not connected to the PBX by another connection method?