Panasonic Kx Taw848 PC Cprogramming Manual

							2.6 Help
PC Programming Manual 51
Maintenance Console Software
Card Status
Portable Stations
QCan I perform initial setup of the PBX without being connected to the PBX?
A Yes. This is possible in Batch mode. 
Create a new system data file using 2.2.1 File—New, edit settings as required, and then 
upload this file to the PBX later (see 2.5.2 Utility—File Transfer PC to PBX (SD Card)).
QHow do I confirm the software version of the PBX or installed cards?
AFrom 2.7.1 [1-1] Slot, click Summary. Summary information, including software 
versions, is displayed for all cards installed in the PBX.
QNot all of the characters of a setting can be displayed because the column is 
too narrow.
A Move the mouse to the line between the names of 2 setting items, at the top of the table. 
The pointer will change to a double arrow. Click and drag the line to the right until all 
characters are displayed.
QThe status of a new card will not change to INS.
A With the new card installed, does the total number of extensions or CO lines exceed the 
maximum supported by the PBX?
 Is the type of card installed in the slot different from the card type set as Pre-install for 
that slot? Confirm that the correct card is installed in the slot.
 Is the card firmly and fully installed in the slot? Confirm that the card is installed correctly 
in the slot.
 Confirm that the card is not damaged.
QI cannot change an LCO port to INS status.
A Is the card installed in the appropriate slot?
 Is the card installed in the correct slot, but not functioning correctly? 
Check the condition of the card.
 Is the card itself in INS status? 
Set it to INS status.
 Is a CO line line connected to the appropriate port?
 Is the port in FAULT status, even though a CO line is connected? 
Run diagnosis on the relevant slot.
QHow do I prevent newly installed cards automatically being changed to INS?
A Change New Card Installation—Card Status for any Card in 2.7.13 [1-3] Option from 
In Service (INS) to Out of Service (OUS).
QI cannot register Portable Stations using the method described in Portable 
Station [1-2]. 
						

							2.6 Help
52 PC Programming Manual
Numbering
A Is the status of the HLC card or preinstalled Hybrid ports set to INS?
 Is a CS connected to the HLC card or preinstalled Hybrid ports? If not, connect one.
 Do the PINs (Personal Identification Numbers) of the PBX and the Portable Station 
match? Confirm that they are the same.
 Is the Portable Station within transmission range of the CS?
 Has the Portable Station previously been registered at another location? 
It is not possible to register a Por table Station at 2 locations, so use the Forced De-
registration option to delete the previous registration.
QI cannot delete the extension number of a Portable Station.
A First, de-register the Portable Station itself, and then delete the extension number.
QI cannot de-register a Portable Station.
A Is the Portable Station turned on? If not, turn it on.
 Is the Portable Station within transmission range of the CS? If not, move it closer to the 
CS and try the de-registration operation again.
QThe Portable Station I want to de-register is broken, and will not turn on, or is 
not available, or the registration information was deleted first from the Portable 
Station, so it cannot be de-registered.
A The Portable Station can be forcibly de-registered by the following the procedure shown 
in 
Forced De-registration of 2.7.12 [1-2] Portable Station.
QI changed the extension number of a Portable Station, but the display of the 
Portable Station still shows the old extension number.
A Turn the Portable Station off and back on again, to force it to re-register its location.
QI changed the FCO of a Portable Station, but the display of the Portable Station 
still shows the old FCO.
A Turn the Portable Station off and back on again, to force it to re-register its location.
QIf I delete the extension number of a Portable Station, and then turn the 
Portable Station off and back on again, it does not function correctly.
A Do not delete the extension number of the Portable Station, as this information is 
necessary for it to operate.
QHow do I change the extension number of a wired extension?
A Change the extension number of the target port to the new number, and click Apply. 
Next, set the port to OUS status, and then back to INS status.
QI changed the extension number of a wired extension while the extension was 
engaged in a call, but the display still shows the previous extension number.
A The extension number will not change while the extension is in use. When the 
conversation is finished, set the port to OUS status, and then back to INS status. 
						

							2.6 Help
PC Programming Manual 53
QHow do I change the extension numbering plan from 3-digit numbers to 4-digit 
numbers?
A Perform the following steps:
1.Open the 2.8.8 [2-6-1] Numbering Plan—Main screen.
2.Enter a 2-digit number in Leading Number, or change No. of Additional Digits 
from x to xx. 
For more details, see What is the procedure to modify the Numbering Plan?.
QHow do I set a 3-digit numbering plan?
A There are 2 methods of creating a 3-digit numbering plan, using 2.8.8 [2-6-1] 
Numbering Plan—Main:
1.Set the leading number to be 2 digits, with one additional digit. This method allows 
a maximum of 10 extensions.
Example: Leading Number = 10; No. of Additional Digits = x
In this example, extension numbers 100 to 109 can be used.
2.Set the leading number to be one digit, with 2 additional digits. This method allows 
a maximum of 100 extensions.
Example: Leading Number = 1; No. of Additional Digits = xx
In this example, extension numbers 100 to 199 can be used.
For more details, see What is the procedure to modify the Numbering Plan?.
QWhat is the procedure to modify the Numbering Plan?
A Perform the following steps:
1.Confirm that the Numbering Plan you will change is not currently being used by any 
extensions (see 
2.4.2 Tool—Extension List View).
If it is being used by extensions, temporarily change the extension numbers of those 
extensions to that of another numbering plan, or delete the extension number (see 
2.10.1 [4-1-1] Wired Extension—Extension Settings and 2.10.8 [4-2-1] Portable 
Station—Extension Settings).
2.Clear the Leading Number cell.
3.Click Apply.
4.Modify the No. of Additional Digits cell as required.
5.Click Apply.
6.Enter the desired value in the Leading Number cell.
7.Click Apply.
8.Set all extension ports to OUS status.
9.On the relevant screens, set the extension numbers of extensions to the desired 
values.
10.Set all extension ports back to INS status.
QWhen modifying the Numbering Plan, I cannot change the Leading Number. 
						

							2.6 Help
54 PC Programming Manual
A It is not possible to use the same Leading Number for 2 extension blocks, or to use a 
number that could possibly overlap with another Leading Number.
 
So, for example, if 2 is already set as a Leading Number it is not possible to set 21 as 
another Leading Number because of the possible overlap of extension numbers.
 
The number you are trying to store cannot be used if it is already being used by:
 A feature number
 Another extension block
 Quick Dialing (see 2.8.8 [2-6-1] Numbering Plan—Main—2.8.9 [2-6-2] Numbering 
Plan—Quick Dial)
In any of these cases, choose another number.
QWhen modifying the Numbering Plan, how do I set a 1-digit extension number?
A Perform the following steps:
1.Clear the Leading Number cell.
2.Click Apply.
3.Set No. of Additional Digits to None.
4.Click Apply.
5.Enter the desired value in the Leading Number cell.
6.Click Apply.
7.Set all extension ports to OUS status.
8.On the relevant screens, set the extension numbers of extensions to the desired 
values.
9.Set all extension ports back to INS status.
QHow do I change a feature number?
A Perform the following steps:
1.Open the 2.8.8 [2-6-1] Numbering Plan—Main screen.
2.Change the value in the Dial cell of the desired feature.
3.Click Apply.
QI cannot change a feature number.
A It is not possible to use the same number for 2 items. 
The number you are trying to store cannot be used if it is already being used by:
 A feature number
An extension
 Quick Dialing (see 2.8.8 [2-6-1] Numbering Plan—Main—2.8.9 [2-6-2] Numbering 
Plan—Quick Dial)
In any of these cases, choose another number.
QI cannot change a feature number on the B/NA DND Call Feature screen.
A The number you are trying to store is already being used by another call feature. 
Please choose a different number.
QHow do I prevent extension numbers being automatically assigned to a newly 
installed card? 
						

							2.6 Help
PC Programming Manual 55
Saving Modified Data
A Change New Card Installation—Automatic Extension Number Set for Extension 
Card in the 2.7.13 [1-3] Option screen from Automatic to Manual.
QModified settings have not been updated in the PBX.
AClick Apply or OK in the sub-menu screen.
QModified settings are not saved even when I press the Apply button.
A To save the system data files, choose Save from the File menu.
QIf I reset the PBX directly after modifying settings, the modified settings are not 
updated in the PBX.
A When you click Apply, the settings are updated in the PBX, but are not yet saved to the 
SD memory card. If system data is not saved to the SD memory card, the PBX will restore 
the data that was last saved to the card in the event that the PBX is reset, or power is 
turned off and back on again.
 
Therefore, before resetting the PBX, click the SD memory backup icon to save the 
system data to the SD memory card. Alternatively, exit the Maintenance Console. This 
automatically saves system data to the SD memory card.
Note
Do not remove the SD memory card while power is supplied to the PBX. Doing so may 
cause the PBX to fail to start when you try to restart the system.
QAfter reinitializing the PBX, I restored system data from a previous backup. 
However, some of the settings have not been restored to their previous values. 
						

							2.6 Help
56 PC Programming Manual
Setting Features
A The following setting data is not saved to the SD memory card, so will be deleted when 
the PBX is initialized. This data is stored in the PBXs battery backup memory.
 Incoming Call Log
 Outgoing Call Log (including Last Number Redial)
 Message Waiting
SMDR
 PBX date and time
 Timed Reminder
 Daily test start time
 PT handset/headset volume
PT SP-PHONE volume
 PT ring volume
 PT display contrast
 ICD Group login status
(All extensions are set to Login by default.)
 ICD Group Ready/Not Ready status
(All extensions are set to Ready by default.)
 Live Call Screening (LCS) On/Off
 Hands-free Answerback status
 Absent Message status of extensions
(Absent Message data itself is not cleared.)
 FWD/DND status
(FWD destinations are not cleared.)
 Extension Dial Lock/Remote Extension Dial Lock
 Extension PIN Lock/Extension PIN Lock counter
 Verification Code PIN Lock/Verification Code PIN Lock counter
 Password Lock counter for Remote System Programming
 PBX Error Log
In addition, the following data cannot be restored:
 Outgoing Messages (OGMs)
QHow do I change the dialing mode of an analog CO line?
AFrom the 2.7.8 [1-1] Slot—LCO Port screen, change the Dialing Mode setting of the 
target port to DTMF or Pulse, as required.
QHow do I set disconnect detection (CPC Detection) for an analog CO line?
AFrom the 2.7.8 [1-1] Slot—LCO Port screen, modify the CPC Signal Detection Time—
Outgoing, Incoming setting of the target port. 
The required value varies by carrier. Transmission and reception can be set separately.
QHow do I change the type of an extension port?
A Set the port to OUS status. Then, change DPT Type—Type (for Hybrid port) in the 
2.7.4 [1-1] Slot—Extension Port window. 
						

							2.6 Help
PC Programming Manual 57
QI have set the type of an extension port to DSS Console, but I cannot apply 
this setting. (Error E000402)
A The number entered in DPT Type—Location No. (for Hybrid port) on the 2.7.4 [1-1] 
Slot—Extension Port screen is the same as that entered for another DSS Console. 
Change this so that the numbers do not overlap.
QI have set the type of an extension port to VM (DPT), but I cannot apply this 
setting. (Error E000403)
AThe DPT Type—VM Unit No. (for Hybrid port) and DPT Type—VM Port No. (for 
Hybrid port) settings entered on the 2.7.4 [1-1] Slot—Extension Port screen are the 
same as those entered for another VM (DPT). Change this so that the numbers do not 
overlap.
QHow do I edit a Class of Service, or create a new Class of Service?
A Class of Service feature restrictions can be set from the 2.8.11 [2-7-1] Class of 
Service—COS Settings screen.
QHow do I restrict calls between 2 extensions?
A Calls between extensions can be restricted from the 2.8.13 [2-7-3] Class of Service—
Internal Call Block screen. Click in the relevant cells to select the COS levels whose 
extensions are blocked from calling each other.
QHow do I restrict CO line calls made by extensions?
A CO line calls made by extensions can be restricted from the 2.8.12 [2-7-2] Class of 
Service—External Call Block screen. Click in the relevant cells to select the trunk 
groups that cannot be used by extensions associated with a particular COS in each time 
mode.
 
To prevent extensions associated with a COS from making CO line calls, set all trunk 
groups for that COS to Block (blue).
QHow do I modify the hold operation for SLTs?
A It is possible to choose how to hold a line and transfer a call with an SLT using the SLT—
SLT Hold Mode option on the 2.8.17 [2-9] System Options screen. 
For more details, see 1.3.2 Call Hold of the Feature Manual.
QHow do I set up an Incoming Call Distribution (ICD) group to receive CO line 
calls directly? 
						

							2.6 Help
58 PC Programming Manual
A Perform the following steps:
1.On the 2.9.9 [3-5-1] Incoming Call Distribution Group—Group Settings screen, 
enter the floating extension number you chose for the ICD group in the Floating 
Extension Number cell.
2.Click Apply.
3.On the 2.9.11 [3-5-4] Incoming Call Distribution Group—Member screen, select 
the ICD group you created from the Incoming Call Distribution drop-down list.
4.Enter the extension numbers of member extensions in the Extension No. column.
5.Click Apply.
6.On the DIL tab of the 2.15.2 [9-2] DIL Table & Port Settings screen, enter the 
floating extension number of the ICD group as the DIL Destination—Day, Lunch, 
Break, Night of each time mode.
7.Modify other settings as required from the Group—Incoming Call Distribution 
Group submenu.
QHow do I set the queuing operation for an Incoming Call Distribution group?
A Perform the following steps:
1.On the 2.9.10 [3-5-2] Incoming Call Distribution Group—Queuing Time Table 
screen, set the actions as required for each queuing table.
2.On the 2.9.9 [3-5-1] Incoming Call Distribution Group—Group Settings screen, 
from the Queuing Time Table tab, select the number of the Queuing Time Table to 
use in each time mode.
QHow do I add an extension as a member of an Incoming Call Distribution (ICD) 
group?
A Perform the following steps:
1.On the 2.9.11 [3-5-4] Incoming Call Distribution Group—Member screen, from 
the Incoming Call Distribution drop-down list, select the group you want to modify. 
The ICD group must have an extension number set.
2.Enter the extension number of the extension you want to add in a blank cell of the 
Extension No. column.
3.Set Delayed Ring as necessary.
4.Click Apply.
Note that it is necessary to set the extension number of the ICD group in advance.
QI have set FWD through system programming, but calls are still not being 
forwarded.
A Perform the following steps:
1.Check that the Call from CO—Present Button Status or Call from Extension—
Present Button Status of the target extension on the 2.10.2 [4-1-2] Wired 
Extension—FWD/DND or 2.10.9 [4-2-2] Portable Station—FWD / DND screen is 
set to FWD.
2.Create a FWD button on the target extension if one does not already exist.
3.Press the FWD button so that it changes to FWD status. 
						

							2.7 [1] Configuration
PC Programming Manual 59
2.7 [1] Configuration
2.7.1 [1-1] Slot
The operating characteristics associated with each service card can be programmed. 
Move the mouse pointer over an installed card to display the menu of options for that card. To view a 
summary of status and MPR versions for all cards installed in the PBX, click the Summary button 
(see 
2.7.2 [1-1] Slot—Summary).
To install a new card to the PBX
1.Click on the name of the card to install in the list on the right. 
An image of the card will be displayed to the left of the list, and information about the card will be 
shown below.
2.Click and drag the image of the card to the free slot it is to be installed in, and release it. 
The card will move into the slot space.
3.Click Ye s to confirm.
To access card properties
1.Move the mouse pointer over a card. 
A menu will be shown under the mouse pointer.
2.Select Card Property. 
The property screen for that card will be displayed.
To access port properties
1.Move the mouse pointer over a card. 
A menu will be shown under the mouse pointer.
2.Select Port Property. 
The property screen for that cards port or ports will be displayed.
To remove a card from the PBX
1.Move the mouse pointer over the card to remove. 
A menu will be shown under the mouse pointer.
2.Select Delete Card.
3.Click Ye s to confirm. 
The card will be removed.
To change the status (INS/OUS) of a card (Interactive mode only)
1.Move the mouse pointer over the card. 
A menu will be shown under the mouse pointer.
2.Select the desired status:
Click INS to set the card to in-service status.
Click OUS to set the card to out-of-service status. 
						

							2.7 [1] Configuration
60 PC Programming Manual
Card Type
Indicates the type of service card that can be installed to the PBX.
Default
 
Slot 00: MPR (Main Processing Card: fixed) 
Slot 01: HLC4 (Hybrid ports: fixed) 
Slot 02: LCOT4 (4-Port Analog CO Line Card: installed by default) 
Other slots: Not stored.
Value Range
Card Type:
HLC4: 4-Port Hybrid Extension Card
PLC4: 4-Port Proprietary Extension Card
PLC8: 8-Port Proprietary Extension Card
SLC8: 8-Port Single Line Telephone Extension Card
LCOT4: 4-Port Analog CO Line Card
MSG2: 2-Channel Message Card
DPH4: 4-Port Doorphone Card
ECHO8: 8-Channel Echo Canceller Card
EXT-CID: Extension Caller ID Card
SVM2: Simplified Voice Message Card
 
Maximum Quantity:
Extension card: 3 (1 in the Free Slots Type A; 2 in the Free Slots Type B)
CO Line card: 2
MSG2 card: 2
DPH4 card: 1
ECHO8 card: 1
EXT-CID card: 1
SVM2 card: 2
Maintenance Console Location
2.7.1 [1-1] Slot
Installation Manual References
1.3.1 Optional Equipment
Programming Manual References
2.7.2 [1-1] Slot—Summary
2.7.3 [1-1] Slot—Extension Card Property
2.7.7 [1-1] Slot—LCO Card Property
2.7.10 [1-1] Slot—DPH Card Property
Feature Manual References
None