Canon Imageprograf Ipf8300 User Guide
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Problems Regarding Paper Clearing Jammed Roll Paper ......................................................................................................................... 1043 Clearing a Jammed Sheet ............................................................................................................................. 1047 Roll paper cannot be inserted into the paper feed slot ..................................................................................1051 Cannot load sheets ........................................................................................................................................ 1051 Paper is not cut straight ................................................................................................................................. 1051 Paper is not cut .............................................................................................................................................. 1051 The media take-up unit continues rotating .................................................................................................... 1052 The size of clear film cannot be detected ...................................................................................................... 1053 Margins are wide ........................................................................................................................................... 1053 Clearing Jammed Roll Paper If roll paper jams, follow the steps below to remove jams. 1. Turn the printer off. (See "Turning the Printer On and Off .") →P.893 2. Open the Top Cover. 3. If the Carriage is out, move the Carriage out of the way, away from the paper. Troubleshooting > Problems Regarding Paper >iPF8300Clearing Jammed Roll Paper121043
Caution•If you push the Carriage to the left edge, the blade of the Cutter Unit will be lowered in preparation to cut the paper. Be careful not to pinch your fingers between the Carriage and Platen if you have push- ed the Carriage to the left edge or if a paper jam occurs during cutting.Important• Do not touch the Linear Scale (a), Carriage Shaft (b), or Fixed Blade (c). Troubleshooting > Problems Regarding Paper >Clearing Jammed Roll PaperiPF8300121044
4.Lift the Release Lever. 5.Holding the paper on both sides, pull the jammed portion out toward the front. Use scissors or a cutting tool to cut away the printed or wrinkled portion. Caution• When cutting paper, be careful to avoid injury or damage to the printer. Troubleshooting > Problems Regarding Paper >iPF8300Clearing Jammed Roll Paper121045
6.If the Carriage is on the left, move the Carriage to the right until it stops.Important•Always move the Carriage to the right side. If the Carriage is on the left, a Carriage error may occur when you turn on the printer. 7. Hold the edge of the roll paper in the middle as you gently pull it evenly to the position of the Ejection Guide (a). Align the right side of the roll paper with the Paper Alignment Line (b), keeping this side parallel to the line, and then lower the Release Lever. Important• Do not force the roll paper into alignment with the Paper Alignment Line (b). This may prevent the paper from being advanced straight. Troubleshooting > Problems Regarding Paper >Clearing Jammed Roll PaperiPF8300121046
8.Close the Top Cover. 9. Turn the printer on. (See "Turning the Printer On and Off .")→P.893 The roll is now advanced. After it is finished being advanced, you can resume printing. Note• To ensure that the edge is cut more neatly, follow these steps to cut it. 1. Press the Feed button. 2. Hold down the ▼ button to advance the paper. 3. Press the Cut button, and then select Yes to cut the edge. (See " Specifying the Cutting Method for Rolls .") →P.794 Clearing a Jammed Sheet If a sheet jams, follow the steps below to remove it. 1. Turn the printer off. (See "Turning the Printer On and Off .") →P.893 2. Open the Top Cover. Troubleshooting > Problems Regarding Paper >iPF8300Clearing a Jammed Sheet121047
3.If the Carriage is out, move the Carriage out of the way, away from the paper.Caution•If you push the Carriage to the left edge, the blade of the Cutter Unit will be lowered in preparation to cut the paper. Be careful not to pinch your fingers between the Carriage and Platen if you have push- ed the Carriage to the left edge or if a paper jam occurs during cutting.Important• Do not touch the Linear Scale (a), Carriage Shaft (b), or Fixed Blade (c). Troubleshooting > Problems Regarding Paper >Clearing a Jammed SheetiPF8300121048
4.Lift the Release Lever. 5.If the paper is visible, hold the paper and pull it out toward the front. 6.If the paper is not visible, lift the Ejection Guide, remove the Roll Holder, and clear the paper jam from below. Troubleshooting > Problems Regarding Paper >iPF8300Clearing a Jammed Sheet121049
After removing the paper, make sure there are no other scraps of paper in the printer, and then lower the EjectionGuide. 7. If the Carriage is on the left, move the Carriage to the right until it stops.Important•Always move the Carriage to the right side. If the Carriage is on the left, a Carriage error may occur when you turn on the printer. 8. Lower the Release Lever and close the Top Cover. 9. Turn the printer on. (See "Turning the Printer On and Off .")→P.893 Troubleshooting > Problems Regarding Paper >Clearing a Jammed SheetiPF8300121050
Roll paper cannot be inserted into the paper feed slotCauseCorrective ActionThe roll paper is warped.Straighten out curls and reload the roll.Paper is jammed by the paper feed slot.Remove the jammed paper. (See " Clearing Jammed Roll Paper .") →P.1043 (See " Clearing a Jammed Sheet .") →P.1047 The paper source selection is incorrect.Press the Load button and select the paper source. Cannot load sheets CauseCorrective ActionThe paper source selection is incorrect.Press the Load button and select the paper source. Paper is not cut straight CauseCorrective ActionThe paper is bent or curled at the cut position.Straighten out any curling by the edges of the paper.Paper rises by the ends of the cut position be- fore it is cut.Reload the paper correctly.You are using paper that cannot be cut with the Cutter Unit.Specify Manual in Cutting Mode in the Control Panel menu and use scissors or a cutting tool to cut the roll after printing. (See " Specifying the Cutting Method for Rolls .") →P.794 The Cutter Unit is not installed correctly.Reinstall the Cutter Unit correctly. (See " Replacing the Cutter Unit .") →P.1011 The Cutter Unit blade is worn out.Replace the Cutter Unit. (See " Replacing the Cutter Unit .") →P.1011 Cut Speed is not configured correctly in the Control Panel menu.Change the Cut Speed setting in the Control Panel menu. (See " Menu Structure .") →P.904 Paper is not cut CauseCorrective ActionIn the printer driver, No or Print Cut Guideline is specified in Auto Cut.Specify Yes in Auto Cut in the printer driver.In the Control Panel menu, Cutting Mode is set to Eject or Manual .If the Cutting Mode is Eject , press the Cut button to cut the paper. If the Cutting Mode is Manual , cut rolls with scissors or the like.The Cutter Unit is not installed.Install the Cutter Unit. (See " Replacing the Cutter Unit .") →P.1011 Rolls are not cut when you are using the Media Take-up Unit.Either cut the roll paper by pressing the Cut button or lift the Release Lever and cut the roll with scissors. (See " Removing Printed Documents from the Media Take-up Unit (Optional) .") →P.831 Troubleshooting > Problems Regarding Paper >iPF8300Roll paper cannot be inserted into the paper feed slot121051
The media take-up unit continues rotatingCauseCorrective ActionThere is a foreign object in the path of the Media Take-up Sensor (indicated by adotted line).Remove the foreign object from the Media Take-up Sensor path. Arrange the Basket Cloth and Basket Rod so they do not in- terfere with the Media Take-up Sensor.The Media Take-up Sensor cord is not connected to the Right Media Take-up Unit correctly.Reconnect the Media Take-up Sensor cord as follows. 1. Turn the printer off. 2. Disconnect the Media Take- up Sensor cord from the Right Media Take-up Unit and reconnect it firmly, all the way in. 3. Turn the printer on. (See " Using the Media Take- up Unit (Optional) .") →P.821 If the Media Take-up Unit con- tinues rotating, contact your Canon dealer for assistance. Troubleshooting > Problems Regarding Paper >The media take-up unit continues rotatingiPF8300121052