Canon Imageprograf Ipf8300 User Guide
Have a look at the manual Canon Imageprograf Ipf8300 User Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 1335 Canon manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
The size of clear film cannot be detectedCauseCorrective ActionThe Platen is soiled with ink or other substances.Open the Top Cover and clean the entire Platen. (See " Cleaning Inside the Top Cover .") →P.1026 Margins are wide CauseCorrective ActionRolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection.This operation is normal. Troubleshooting > Problems Regarding Paper >iPF8300The size of clear film cannot be detected121053
Printing does not start The Data Reception Lamp on the Control Panel does not light up ...............................................................1054 The printer does not respond even if print jobs are sent ...............................................................................1054 Ink Filling.. is displayed .................................................................................................................................. 1054 The display screen indicates Agitating ......................................................................................................... 1055 The Data Reception Lamp on the Control Panel does not light up CauseCorrective ActionThe printer is not on.Make sure the power cord is securely plugged in, all the way. Press the Power button to turn on the printer.The printer is not selected in the printer driver. (The printer is in Sleep mode.)In Windows, select the printer by clicking Select Printer or Printer in the print- ing dialog box and try printing again.In Mac OS X, select the printer by clicking Printer Setup Utility (or Print Cen- ter ) and try printing again.The print job is paused. (The print- er is in Sleep mode.)In Windows, restart the print job as follows. 1. Select the printer icon in the Printers and Faxes (or Printers ) window. 2. Clear Pause Printing in the File menu to restart the print job.In Mac OS X, restart the print job as follows. 1. Click Print & Fax . (This is identified as Printer Setup Utility in some ver- sions of Mac OS X.) 2. Select the printer, and then Start Jobs in the Printers menu to restart the print job. The printer does not respond even if print jobs are sent CauseCorrective ActionIn the Control Panel menu, Pause Print is On .Set Pause Print to Off . (See " Pausing Printing .") →P.16 You have selected Save in mail box in Output Method on the printer.Print the job saved on the printer's hard disk. (See " Printing Saved Jobs .") →P.725 Print jobs are pending.Manage the jobs on hold and print as needed. (See " Managing Pending Jobs (Printing or Deleting Jobs on Hold) .") →P.722 Ink Filling.. is displayed CauseCorrective ActionThe printer was forced off during oper- ation.Wait until the system has been filled with ink. This process may take about nine minutes. Troubleshooting > Printing does not start >The Data Reception Lamp on the Control Panel does not light upiPF8300121054
The display screen indicates AgitatingCauseCorrective ActionInk agitation is in pro- gress.Please wait until ink agitation is finished. The time for agitation varies depending on how long the printer was off. (Between about aminute and a half to twenty minutes.) Troubleshooting > Printing does not start >iPF8300The display screen indicates Agitating121055
The printer stops during a print job An error message is shown on the Display Screen ....................................................................................... 1056 The printer ejects blank, unprinted paper ...................................................................................................... 1056 An error message is shown on the Display Screen StatusCorrective ActionAn error message is displayed during printing.Check the error message and take action as necessary. (See " Error Messages →P.1079 .") The last portion of roll paper was used during a print job, and paper could not be advanced because the trailing edge is taped to the roll.Remove the used roll and insert a new roll. (See " Removing the Roll from the Printer .") →P.786 (See " Removing the Roll Holder from Rolls .") →P.789 (See " Loading and Printing on Rolls .") →P.3 The printer ejects blank, unprinted paper StatusCorrective ActionThe leading edge of the roll paper was cut to straighten it.The leading edge of rolls may be cut to straighten it if you have selected Trim Edge First > On or Automatic in the Control Panel menu. (See " Cutting the Leading Edge of Roll Paper Automatically .") →P.799 The Printhead nozzles are clogged.Print a test pattern to check the nozzles and make sure the Printhead is in good condition for printing. (See " Checking for Nozzle Clogging .") →P.998 A print job was received from an incompatible printer driver.Use the correct imagePROGRAF printer driver for the printer and try printing again.The printer is damaged.Contact your Canon dealer for assistance. Troubleshooting > The printer stops during a print job >An error message is shown on the Display ScreeniPF8300121056
Problems with the printing quality Printing is faint ............................................................................................................................................... 1057 Paper rubs against the printhead .................................................................................................................. 1058 The edges of the paper are dirty ................................................................................................................... 1058 The surface of the paper is dirty .................................................................................................................... 1059 The back side of the paper is dirty ................................................................................................................. 1060 Printed colors are inaccurate ......................................................................................................................... 1060 Banding in different colors occurs ................................................................................................................. 1061 Colors in printed images are uneven ............................................................................................................. 1061 Image edges are blurred or white banding occurs ........................................................................................ 1062 Setting the Blue Switch on the Platen ....................................................................................................... 1063 The contrast becomes uneven during printing .............................................................................................. 1066 The length of printed images is inaccurate in the feeding direction ............................................................... 1066 Images are printed crooked ........................................................................................................................... 1067 Documents are printed in monochrome ........................................................................................................ 1067 Line thickness is not uniform ......................................................................................................................... 1067 Lines or colors are misaligned ....................................................................................................................... 1068 Problems with the printing quality caused by the type of paper ....................................................................1068 Printing is faint CauseCorrective ActionYou may be printing on the wrong side of the paper.Print on the printing surface.The Printhead nozzles are clogged.Print a test pattern to check the nozzles and see if they are clogged. (See " Checking for Nozzle Clogging .") →P.998 Because the printer was left with- out ink tanks installed for some time, ink has become clogged in the ink supply system.After the ink tanks have been installed for 24 hours, run Head Cleaning B from the Control Panel. (See " Cleaning the Printhead .") →P.999 Paper is jammed inside the Top Cover.Follow the steps below to remove the jammed piece of paper inside the Top Cov- er. 1. Open the Top Cover and make sure the Carriage is not over the Platen. 2. Remove any scraps of paper inside the Top Cover. (See " Clearing Jammed Roll Paper .") →P.1043 (See " Clearing a Jammed Sheet .") →P.1047 3. Close the Top Cover. The ink was not dry when paper was cut.Specify a longer drying period in the Control Panel menu, in Paper Details > Roll DryingTime . (See " Menu Settings .") →P.912 Printing may be faint if Print Quality in Advanced Settings in the printer driver is set to Stand- ard or Draft .In Advanced Settings of the printer driver, choose Highest or High in Print Quality . Printing in Draft or Standard mode is faster and consumes less ink than in Highest or High modes, but the printing quality is lower. (See " Giving Priority to Particular Graphic Elements and Colors for Print- ing .") →P.51 Troubleshooting > Problems with the printing quality >iPF8300Printing is faint121057
Paper rubs against the printheadCauseCorrective ActionThe type of paper specified in the printer driver does not match the type loaded in the printer.Load paper of the same type as you have specified in the printer driver. (See " Loading Rolls in the Printer .") →P.777 (See " Loading Sheets in the Printer .") →P.802 Make sure the same type of paper is specified in the printer driver as you have loaded in the printer. 1. Press the Stop button and stop printing. 2. Change the type of paper in the printer driver and try printing again.Paper has been loaded incorrectly, causing it to wrinkle.Reload the paper. (See " Loading Rolls in the Printer .") →P.777 (See " Loading Sheets in the Printer .") →P.802 The Printhead is set too low in the Control Panel menu.In the Control Panel menu, set Head Height to Automatic . (See " Troubleshooting Paper Abrasion and Blurry Images (Head Height) .") →P.843 You are printing on heavyweight paper or paper that curls or wrin- kles easily after absorbing ink.When printing on Heavyweight Coated Paper or other paper-based media, choose a VacuumStrngth setting of Strong or Strongest in the Control Panel menu. If rubbing still occurs, in the Control Panel menu, use a higher Head Height setting. (See " Adjusting the Vacuum Strength (VacuumStrngth) .") →P.852 (See " Troubleshooting Paper Abrasion and Blurry Images (Head Height) .") →P.843 When printing on CAD Tracing Paper or other film-based media, choose a Vac- uumStrngth setting of Standard, Strong , or Strongest in the Control Panel menu. If rubbing still occurs, in the Control Panel menu, use a higher Head Height setting. (See " Adjusting the Vacuum Strength (VacuumStrngth) .") →P.852 (See " Troubleshooting Paper Abrasion and Blurry Images (Head Height) .") →P.843 When printing on paper 0.1 mm (0.004 in) thick or less, choose a Vac- uumStrngth setting of Weakest in the Control Panel menu. If rubbing still oc- curs, in the Control Panel menu, use a higher Head Height setting. (See " Adjusting the Vacuum Strength (VacuumStrngth) .") →P.852 (See " Troubleshooting Paper Abrasion and Blurry Images (Head Height) .") →P.843 When you have loaded paper, the paper you have loaded does not match the type selected on the Control Panel.Be sure to select the correct type of paper in the Control Panel menu when load- ing paper. (See " Loading Rolls in the Printer .") →P.777 (See " Loading Sheets in the Printer .") →P.802 The edges of the paper are dirty CauseCorrective ActionThe Platen has become dirty after borderless printing or printing on small paper.Open the Top Cover and clean the Platen. (See " Cleaning Inside the Top Cover .") →P.1026Troubleshooting > Problems with the printing quality >Paper rubs against the printheadiPF8300121058
CauseCorrective ActionThe type of paper as specified on the printer does not match the type specified in the printer driver.Make sure the same type of paper is specified on the printer as in the printer driver. (See " Changing the Type of Paper .") →P.784 Make sure the same paper type is specified in the printer driver as on the printer. 1. Press the Stop button and stop printing. 2. Change the type of paper in the printer driver and try printing again.The paper is wrinkled or warped.Straighten out the wrinkles or curls and reload the paper. Do not use paper that has been printed on previously. (See " Loading Rolls in the Printer .") →P.777 (See " Loading Sheets in the Printer .") →P.802 A cut line is printed because Cut- DustReduct. is On in the Control Panel menu to reduce cutting dust.If this function is not needed, set CutDustReduct. to Off in the Control Panel menu. (See " Menu Settings .") →P.912 The Printhead is set too low in the Control Panel menu.In the Control Panel menu, set Head Height to Automatic . (See " Troubleshooting Paper Abrasion and Blurry Images (Head Height) .") →P.843 You are printing on heavyweight paper or paper that curls or wrinkles easily after absorbing ink.When printing on Heavyweight Coated Paper or other paper-based media, choose a VacuumStrngth setting of Strong or Strongest in the Control Panel menu. If rubbing still occurs, in the Control Panel menu, use a higher Head Height setting. (See " Adjusting the Vacuum Strength (VacuumStrngth) .") →P.852 (See " Troubleshooting Paper Abrasion and Blurry Images (Head Height) .") →P.843 When printing on CAD Tracing Paper or other film-based media, choose a Vac- uumStrngth setting of Standard, Strong , or Strongest in the Control Panel menu. If rubbing still occurs, in the Control Panel menu, use a higher Head Height setting. (See " Adjusting the Vacuum Strength (VacuumStrngth) .") →P.852 (See " Troubleshooting Paper Abrasion and Blurry Images (Head Height) .") →P.843 The Ejection Guide is soiled.Clean the Ejection Guide. (See " Cleaning the Printer Exterior .") →P.1026 The surface of the paper is dirty CauseCorrective ActionThe Paper Retainer is soiled.Clean the Paper Retainer. (See " Cleaning Inside the Top Cover .") →P.1026 You are using a paper that does not dry easily.In the Control Panel menu, set Roll DryingTime to at least 1 min. (See " Menu Settings .") →P.912 When paper that does not dry easily is used for printing, it may curl during printing and touch the Output Tray. In this case, in the Control Panel menu, set Scan Wait Time to an option other than Off . However, note that printing will now take longer. (See " Menu Settings .") →P.912 Troubleshooting > Problems with the printing quality >iPF8300The surface of the paper is dirty121059
The back side of the paper is dirtyCauseCorrective ActionThe Platen has become dirty after borderless printing or printing on small paper.Open the Top Cover and clean the Platen. (See " Cleaning Inside the Top Cover .") →P.1026 In the Control Panel menu, set CarriageScanWdth to Fixed . (See " Menu Settings .") →P.912 The Platen has become soiled because you have set Width Detection to Off in the Control Panel menu.Set Width Detection to On in the Control Panel menu, and then open the Top Cover and clean the Platen. (See " Cleaning Inside the Top Cover .") →P.1026 Open the Top Cover and clean the Platen. After this, manually ad- vance the roll onto the Platen before printing. (See " Cleaning Inside the Top Cover .") →P.1026 (See " Feeding Roll Paper Manually .") →P.790 The Paper Retainer is soiled.Clean the Paper Retainer. (See " Cleaning Inside the Top Cover .") →P.1026 Printed colors are inaccurate CauseCorrective ActionColor adjustment has not been activated in the Advanced Settings of the printer driver.In the Advanced Settings of the printer driver, access Color Settings in Color Mode to adjust colors.Colors have not been adjusted on the computer or monitor.Refer to the computer and monitor documenta- tion to adjust the colors.Adjust the settings of the color management soft- ware, referring to the software documentation as needed.The Printhead nozzles are clogged.Print a test pattern to check the nozzles and see if they are clogged. (See " Checking for Nozzle Clogging .") →P.998 In the Windows printer driver, Application Color Matching Pri- ority is not selected.Click Special Settings on the Layout sheet of the printer driver and select Application Color Matching Priority in the dialog box.There may be a slight difference in how colors are printed after Printhead replacement because of individual variation among printheads.Execute color calibration.Printhead characteristics gradually change through repeated use, and colors may change.Execute color calibration.Color may change slightly even on the same model of printer if you use a different version of the firmware or printer driver, or when you print under different settings or in a different printing environment.Follow these steps to prepare the printing envi- ronment. 1. Use the same version of firmware or printer driver. 2. Specify the same value for all settings items. 3. Execute color calibration. Troubleshooting > Problems with the printing quality >The back side of the paper is dirtyiPF8300121060
CauseCorrective ActionWhen reinstalling the printer driver, you changed the region selec- tion of the Media Configuration Tool. Changing the region selection of the Media Configuration Tool deletes the region-specific paper information originally registered on the printer before installation. Using paper with deleted infor- mation when executing color calibration will prevent the resulting calibration adjustment value from being applied to all other types of the paper.Prepare paper compatible with calibration in the newly selected region and perform calibration again. Banding in different colors occurs CauseCorrective ActionThe paper feed amount is out of ad- justment.Adjust the feed amount. (See " Adjusting the Feed Amount .") →P.845 Printing does not proceed smoothly because print jobs are interrupted dur- ing transmission.Exit other applications and cancel other print jobs.In the Control Panel menu, Adj. Pri- ority is set to Print Length .Setting Adj. Priority to Print Quality in the Control Panel menu and adjust- ing the feed amount may improve results. (See " Adjusting the Feed Amount .") →P.845 The Printhead is out of alignment.Adjust the Printhead alignment. (See " Automatic Adjustment to Straighten Lines and Colors (Head Posi. Adj.) .") →P.839 The Printhead nozzles are clogged.Print a test pattern to check the nozzles and see if they are clogged. (See " Checking for Nozzle Clogging .") →P.998 Streaks may occur if you set the Print Quality too low.Choose a higher level of Print Quality in the Advanced Settings of the print- er driver and try printing again. Printing in Draft or Standard mode is faster and consumes less ink than in Highest or High modes, but the printing quality is lower. (See " Giving Priority to Particular Graphic Elements and Colors for Print- ing .") →P.51 The type of paper specified in the printer driver does not match the type loaded in the printer.Load paper of the same type as you have specified in the printer driver. (See " Loading Rolls in the Printer .") →P.777 (See " Loading Sheets in the Printer .") →P.802 Make sure the same type of paper is specified in the printer driver as you have loaded in the printer. 1. Press the Stop button and stop printing. 2. Change the type of paper in the printer driver and try printing again. Colors in printed images are uneven CauseCorrective ActionLine Drawing/Text is selected when printing images in many solid colors.In Print Priority in the Advanced Settings of the printer driver, choose Im- age . Troubleshooting > Problems with the printing quality >iPF8300Banding in different colors occurs121061
CauseCorrective ActionYou are printing on paper that curls easily.Printed colors may appear uneven on the leading edge of paper that is suscep- tible to curling. Select a stronger level in VacuumStrngth in the Control Pan- el menu to increase suction against the paper, or specify a leading margin of 20 mm (0.79 in) or more. (See " Adjusting the Vacuum Strength (VacuumStrngth) .") →P.852 Printed colors may be uneven if you set the Print Quality too low.Choose a higher level of Print Quality in the Advanced Settings of the print- er driver. Printing in Draft or Standard mode is faster and consumes less ink than in Highest or High modes, but the printing quality is lower. (See " Giving Priority to Particular Graphic Elements and Colors for Print- ing .") →P.51 Color may be uneven between dark and light image areas.Select Unidirectional Printing in the Advanced Settings of the printer driv- er.When borderless printing is used, the edge of the paper is cut during print- ing. Thus, ink density may be slightly uneven at the leading edges.Specify No in Auto Cut in the printer driver before printing. In this case, the paper can be printed without borders on the left and right sides only. Cut the printed document ejected from the printer, and then use scissors or a cutting tool to cut away the edges on the top and bottom.Choose a higher level of Print Quality in the Advanced Settings of the print- er driver. (See " Giving Priority to Particular Graphic Elements and Colors for Print- ing .") →P.51 The Printhead is out of alignment.Adjust the Printhead alignment. (See " Automatic Adjustment to Straighten Lines and Colors (Head Posi. Adj.) .") →P.839 Allowing printed documents to dry on top of each other may cause un- even colors.To avoid uneven colors, we recommend drying each sheet separately.Density may be uneven if you use Glossy Paper or Coated Paper.In Advanced Settings of the printer driver, choose Highest or High in Print Quality .The type of paper specified in the printer driver does not match the type loaded in the printer.Load paper of the same type as you have specified in the printer driver. (See " Loading Rolls in the Printer .") →P.777 (See " Loading Sheets in the Printer .") →P.802 Make sure the same type of paper is specified in the printer driver as you have loaded in the printer. 1. Press the Stop button and stop printing. 2. Change the type of paper in the printer driver and try printing again. Image edges are blurred or white banding occurs CauseCorrective ActionThe Platen suction is too strong.In the Control Panel menu, reduce the level of VacuumStrngth. (See " Adjusting the Vacuum Strength (VacuumStrngth) .") →P.852 Close the blue Switch on the platen so that it matches the paper size. (See " Setting the Blue Switch on the Platen .") →P.1063 Incorrect Printhead alignment value.When printing fine lines or text at high precision on glossy or semi-glossy photo or proofing paper, set the optimal Printhead height before aligning the printhead. (See " Enhancing Printing Quality .") →P.837Troubleshooting > Problems with the printing quality >Image edges are blurred or white banding occursiPF8300121062