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Canon Pixma Mp630 User Guide

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    							Advanced Guide > Troubleshooting > Print Results Not Satisfactory > Part of the Page Is Not Printed
    Part of the Page Is Not Printed
    Check: When performing automatic duplex printing, the reason below is
    possible.
    When performing automatic duplex printing, the printable area at the top of the page will be 0.08
    inches / 2 mm narrower than the usual.
    For this reason, the bottom of the page may not be printed. To prevent this, select Use reduced
    printing from the printer driver.
    Important
    Reduced printing may affect the layout depending on your document.
    1.Open the printer properties dialog box.
    Opening the Printer Properties Dialog Box (Windows)
    Click Here: Printer Driver
    * Before clicking here to open the printer properties dialog box, quit the running application
    software.
    2.Click Print Area Setup in the Page Setup sheet and select Use reduced printing.
    1.Open the Print dialog box.
    Opening the Page Setup and Print Dialog Box (Macintosh)
    2.Select Duplex Printing & Margin in the pop-up menu.
    3.Select Automatic Duplex Printing.
    4.Click Use reduced printing in Print Area.
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    Page 711 of 805 pages Part of the Page Is Not Printed
     
    						
    							Advanced Guide > Troubleshooting > Print Results Not Satisfactory > No Printing Results/Printing Is Blurred/Colors Are
    Wrong/White Streaks
    No Printing Results/Printing Is Blurred/Colors Are Wrong/White
    Streaks
    Check 1: Did you confirm the paper and print quality settings?
    Print Results Not Satisfactory
    Check 2: Check the status of ink tanks. Replace the ink tank if the ink
    Page 712 of 805 pages No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks
     
    						
    							has run out.
    Routine Maintenance
    Check 3: Is the orange tape or protective film remaining?
    Make sure that all of the protective film is peeled off and the air hole is exposed, as illustrated in (A).
    If the orange tape is left as in (B), pull the orange tape and remove it.
    Check 4: Print the Nozzle Check Pattern and perform any necessary
    maintenance operations such as Print Head Cleaning.
    Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head
    nozzles.
    Refer to Routine Maintenance for the Nozzle Check Pattern printing, Print Head Cleaning, and Print
    Head Deep Cleaning.
    If the Nozzle Check Pattern is not printed correctly:
    Check to see if a particular colors ink tank is not empty.
    If the Nozzle Check Pattern is not printed correctly though ink is sufficient, perform the Print Head
    Cleaning and try printing the Nozzle Check Pattern again.
    If the problem is not resolved after performing the Print Head Cleaning twice:
    Perform the Print Head Deep Cleaning.
    If the problem is not resolved after performing the Print Head Deep Cleaning, turn off the
    machine and perform another Print Head Deep Cleaning after 24 hours.
    If the problem is not resolved after performing the Print Head Deep Cleaning twice:
    If Print Head Deep Cleaning does not resolve the problem, the Print Head may be damaged.
    Contact your Canon service representative.
    Check 5: When using paper with one printable surface, make sure that
    the paper is loaded with the printable side facing up.
    Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.
    Refer to the papers instruction manual for detailed information on the printable side.
    When copying, see also the sections below:
    Check6: Make sure that the original is properly loaded on the Platen
    Glass.
    Loading Paper / Originals
    Check7: Is the original loaded with the side to be copied facing down on
    the Platen Glass?
    Check8: Did you copy a printout done by this machine?
    Print from the memory card or from the digital camera directly, or reprint from the computer.
    If you copy a printout done by this machine, print quality may be reduced.
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    Page 713 of 805 pages No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks
     
    						
    							Advanced Guide > Troubleshooting > Print Results Not Satisfactory > Lines Are Misaligned
    Lines Are Misaligned
    Check 1: Did you confirm the paper and print quality settings?
    Print Results Not Satisfactory
    Check 2: Perform Print Head Alignment
    If you did not align the Print Head after installation, straight lines may be printed misaligned. Be sure
    to align the Print Head after you install it.
    Routine Maintenance
    Note
    If the problem is not resolved after performing the Print Head Alignment, perform Print Head
    Alignment manually referring to Manual Print Head Alignment.
    Check 3: Is the size of the print data extremely large?
    Click Print Options on the Page Setup sheet. Then, select the Prevent loss of print data check box in
    the displayed dialog.
    Check 4: Is the Printing layout printing performed or the Binding margin
    function used?
    When the Printing layout printing or Binding margin function is used, thin lines may not be printed.
    Try thickening the lines in the document.
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    Page 714 of 805 pages Lines Are Misaligned
     
    						
    							Advanced Guide > Troubleshooting > Print Results Not Satisfactory > Printed Paper Curls or Has Ink Blots
    Printed Paper Curls or Has Ink Blots
    Check 1: Did you confirm the paper and print quality settings?
    Print Results Not Satisfactory
    Check 2: If Intensity is set high, reduce the Intensity setting in the printer
    driver and try printing again.
    If you are using plain paper to print images with high intensity, the paper may absorb too much ink
    and become wavy, causing paper abrasion.
    When printing from your computer
    Confirm the intensity using the printer driver.
    Adjusting Intensity
    When copying
    Setting Items
    Check 3: Is Photo Paper used for printing photographs?
    When printing data with high color saturation such as photographs or images in deep color, we
    recommend using Photo Paper Plus Glossy II or other Canon speciality paper.
    Loading Paper / Originals
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    Page 715 of 805 pages Printed Paper Curls or Has Ink Blots
     
    						
    							Advanced Guide > Troubleshooting > Print Results Not Satisfactory
     > Paper Is Smudged/Printed Surface Is Scratched
    Paper Is Smudged/Printed Surface Is Scratched
    Check 1: Did you confirm the paper and print quality settings?
    Print Results Not Satisfactory
    Check 2: Is the appropriate type of paper used? Check the followings:
    Check to see if the paper you are printing on is suitable for your printing purpose.
    Loading Paper / Originals
    When performing Borderless Printing, make sure that the paper you are using is suitable for
    Borderless Printing.
    If the paper you are using is not suitable for Borderless Printing, the print quality may be
    reduced at the top and bottom edges of the paper.
    Printing Area
    Check 3: Load the paper after correcting its curl.
    For Plain Paper
    Turn the paper over and reload it to print on the other side.
    Leaving the paper loaded on the Rear Tray for a long time may cause the paper to curl. In this
    case, load the paper with the other side facing up. It may resolve the problem.
    We recommend putting unused paper back into the package and keeping it on a level surface.
    For Other Paper
    1.With the printing side (A) facing up, cover the paper with a fresh sheet of plain paper to
    avoid staining or scratching the surface.
    2.Roll up the paper in a direction opposite to paper curl as seen below.
    3.Check to see that the paper curl is within approximately 0.08 to 0.2 inches / 2 to 5 mm (B) in
    height.
    Page 716 of 805 pages Paper Is Smudged/Printed Surface Is Scratched
     
    						
    							We recommend printing curl-corrected paper one sheet at a time.
    Note
    Depending on the media type, the paper may be smudged or may not be fed properly even if it
    is not curled. In such cases, follow the procedure described above to curl the paper before
    printing. This may improve the print result.
    Check 4: If you are printing on thick paper, select the Prevent paper
    abrasion setting.
    Selecting the Prevent paper abrasion setting will widen the clearance between the Print Head and
    the loaded paper. If you notice abrasion even with the media type set correctly to match the loaded
    paper, set the machine to prevent paper abrasion by using the Operation Panel or the printer driver.
    Print speed is reduced if you are selecting the Prevent paper abrasion setting.
    * Deactivate the Prevent paper abrasion setting once printing is complete. If not, this setting remains
    enabled for all subsequent print jobs.
    To set by using the Operation Panel
    From the HOME screen, select Settings, Device settings, and Print settings in this order, and
    then set Prevent paper abrasion to ON.
    Changing the Machine Settings on the LCD
    To set by using the printer driver
    Open the printer properties dialog box, and in Custom Settings in the Maintenance sheet, select
    the Prevent paper abrasion check box, and then click Send.
    To open the printer properties dialog box, see Opening the Printer Properties Dialog Box
    (Windows).
    In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select the Prevent
    paper abrasion check box, and then click Send.
    To open the Canon IJ Printer Utility, see 
    Opening the Canon IJ Printer Utility (Macintosh)
    Check 5: If the intensity is set high, reduce the Intensity setting in the
    printer driver and try printing again.
    If you are using plain paper to print images with high intensity, the paper may absorb too much ink
    and become wavy, causing paper abrasion.
    When printing from your computer
    Reduce the Intensity setting in the printer driver and try printing again.
    1.Open the printer properties dialog box.
    Opening the Printer Properties Dialog Box (Windows)
    Click Here: Printer Driver
    * Before clicking here to open the printer properties dialog box, quit the running application
    software.
    2.On the Main sheet, select Manual for Color/Intensity, and then click Set.
    3.Drag the Intensity slide bar on the Color Adjustment sheet to adjust the
    intensity.
    Page 717 of 805 pages Paper Is Smudged/Printed Surface Is Scratched
     
    						
    							1.Open the Print dialog box.
    Opening the Page Setup and Print Dialog Box (Macintosh)
    2.Select Color Options in the pop-up menu.
    3.Drag the Intensity slide bar to set the intensity.
    When copying
    Setting Items
    Check 6: Is printing performed beyond the recommended printing area?
    If you are printing beyond the recommended printing area of your printing paper, the lower edge of
    the paper may become stained with ink.
    Resize your original document in your application software.
    Printing Area
    Check 7: Is the Platen Glass dirty?
    Clean the Platen Glass.
    Cleaning the Platen Glass and Document Cover
    Check 8: Is the Paper Feed Roller dirty?
    Clean the Paper Feed Roller.
    Routine Maintenance
    Note
    Cleaning the Paper Feed Roller will wear the rollers, so perform this procedure only when
    necessary.
    Check 9: Is inside of the machine dirty?
    When performing duplex printing, the inside of the machine may become stained with ink, causing
    the printout to become smudged.
    Perform the Bottom Plate Cleaning to clean the inside of the machine.
    Cleaning the Inside of the Machine (Bottom Plate Cleaning)
    Note
    To prevent the inside of the machine from stains, set the paper size correctly.
    Check 10: Set Ink Drying Wait Time longer.
    Doing so gives the printed surface enough time to dry so that paper smudged and scratched are
    prevented.
    1.Make sure that the machine is turned on.
    2.Open the printer properties dialog box.
    Opening the Printer Properties Dialog Box (Windows)
    3.Click the Maintenance tab and then Custom Settings.
    4.Drag the Ink Drying Wait Time slide bar to set the wait time, and then click Send.
    5.Confirm the message and click OK.
    1.Make sure that the machine is turned on.
    Page 718 of 805 pages Paper Is Smudged/Printed Surface Is Scratched
     
    						
    							2.Open the Canon IJ Printer Utility.
    Opening the Canon IJ Printer Utility (Macintosh)
    3.Select Custom Settings in the pop-up menu.
    4.Drag the Ink Drying Wait Time slide bar to set the wait time, and then click Send.
    5.Confirm the message and click OK.
    Check 11: Is the paper scratched by other loaded paper?
    Depending on the media type, the paper may be scratched with other loaded paper when feeding
    from the Rear Tray. In this case, load one sheet at a time.
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    Page 719 of 805 pages Paper Is Smudged/Printed Surface Is Scratched
     
    						
    							Advanced Guide > Troubleshooting > Print Results Not Satisfactory > Back of the Paper Is Smudged
    Back of the Paper Is Smudged
    Check 1: Did you confirm the paper and print quality settings?
    Print Results Not Satisfactory
    Check 2: Perform the Bottom Plate Cleaning to clean the inside of the
    machine.
    Cleaning the Inside of the Machine (Bottom Plate Cleaning)
    Note
    When performing duplex printing or too much printing, the inside may become stained with ink.
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    Page 720 of 805 pages Back of the Paper Is Smudged
     
    						
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