Canon Pixma Mp630 User Guide

							Advanced Guide > Troubleshooting > Cannot Print Properly with Automatic Duplex Printing
Cannot Print Properly with Automatic Duplex Printing
Check: Is the paper size or media type appropriate?
Make sure that the actual size of the paper is suitable for automatic duplex printing.
The sizes of media suitable for automatic duplex printing are A4, Letter, A5, and 5 x 7.
Load paper of suitable size, then press the OK button on the machine.
Make sure that the Page Size or Paper Size setting matches the actual size of the paper with a
size suitable for automatic duplex printing.
First, check the Page Size setting in the application software you are printing from.
Then, check the Page Size setting on the Page Setup sheet in the printer properties dialog box
(Windows) or the Paper Size on the Page Setup dialog box (Macintosh).
Note
Duplex printing may not be available depending on the version of the application software.
Make sure that the type of loaded paper is suitable for automatic duplex printing on the Main
sheet (Windows) or the Quality & Media sheet on the Print dialog box (Macintosh).
To switch to manual duplex printing, follow the procedure below.
Open the printer properties dialog box, clear the Automatic check box on the Page Setup sheet, and
reprint.
When performing manual duplex printing, note the following.
If you are printing three or more pages of a document with manual duplex printing, one side
of all sheets of paper will be printed first. Turn over the paper and reload the paper in the
machine, and then the reverse side of all sheets of paper will be printed. Be careful not to
change the order of paper in the stack.
The procedure for reversing the paper varies depending on the staple side and printing
orientation. Follow the on-screen instructions.
Manual duplex printing is not available.
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							Advanced Guide > Troubleshooting > For Windows Users
For Windows Users
Printer Status Monitor Is Not Displayed
Check: Is the printer status monitor enabled?
Make sure that Enable Status Monitor is selected on the Option menu of the printer status
monitor.
1.Open the printer properties dialog box.
Opening the Printer Properties Dialog Box (Windows)
2.On the Maintenance sheet, click View Printer Status.
3.Select Enable Status Monitor on the Option menu if it is not selected.
The Inkjet Printer/Scanner Extended Survey Program Screen Is Displayed
If the Inkjet Printer/Scanner Extended Survey Program is installed, the confirmation screen asking
to send the printer usage information will be displayed three months and then six months after the
installation. After that, it will be displayed every half a year for about four years.
If you agree to participate in the survey program:
Click Agree, then follow the on-screen instructions. The printer usage information will be sent
to Canon via the Internet.
Note
When sending the information, the caution screen such as an Internet security may be
displayed.
In this case, confirm the program name is IJPLMUI.exe, then allow it.
If you do not agree to participate in the survey program:
Click Do not agree. The confirmation screen will be closed, and the survey at that time is
skipped. The confirmation screen will be displayed again three months later.
To uninstall the Inkjet Printer/Scanner Extended Survey Program:
To uninstall the Inkjet Printer/Scanner Extended Survey Program, click Details, then click
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							Uninstall on the detail description screen. Once the program has been uninstalled, neither
the survey nor the transmission of the printer usage information will be performed.
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							Advanced Guide > Troubleshooting > Error Message Appears on a PictBridge Compliant Device
Error Message Appears on a PictBridge Compliant Device
The following are the possible errors that may occur when printing directly from a PictBridge compliant
device and the countermeasures to clear them.
Note
This section describes errors that are indicated on Canon-brand PictBridge compliant devices. The
error messages and operations may vary depending on the device you are using. For errors on non
-Canon PictBridge compliant devices, check the error message on the LCD and take the
appropriate action to clear the error. For details, see An Error Message Is Displayed on the LCD.
For the errors indicated on the PictBridge compliant device and their solution, also refer to the
instruction manual of the device. For other troubles on the device, contact the manufacturer.
Error Message On PictBridge
Compliant DeviceAction
Printer in useIf the machine is printing from the computer or warming up,
wait until the job ends.
When it is ready, the machine starts printing automatically.
No paperLoad paper on the Rear Tray, and select Continue* in the
display on your PictBridge compliant device.
* To resume printing, you can also press the OK button on
the machine instead of selecting Continue on the device.
Paper ErrorIf the Inner Cover is opened, close it and select Stop in the
display on your PictBridge compliant device to stop printing.
Paper jamSelect Stop in the display on your PictBridge compliant
device to stop printing.
Remove the jammed paper, load new paper, press the OK
button on the machine, and try printing again.
Printer cover openClose the Scanning Unit (Cover) on the machine.
No print headThe Print Head is defective or is not installed.
Check: See Print head is not installed. in An Error Message
Is Displayed on the LCD and take the appropriate action.
Waste tank full/Ink absorber fullThe ink absorber is nearly full.
Check: See Contact the support center or service center for
ink absorber replacement. in An Error Message Is Displayed
on the LCD and take the appropriate action.
No ink/
Ink cassette error
The ink tank is not installed properly or empty.
Check the error message on the LCD and take the
appropriate action to resolve the error.
An Error Message Is Displayed on the LCD
Ink ErrorAn ink tank that was once empty is installed.
Check: See The remaining level of the following ink cannot
be correctly detected. in An Error Message Is Displayed on
the LCD
 and take the appropriate action.
Hardware ErrorInk tank errors have occurred.
Replace the ink tank.
Routine Maintenance
Printer errorAn error requiring servicing may have occurred. (The Power
lamp flashes green and Alarm lamp flashes orange
alternately.)
Disconnect the USB cable between the machine and the
PictBridge compliant device, turn off the machine, and
unplug the power cord of the machine from the power
supply.
Plug the power cord of the machine back in, turn on the
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							machine, and then reconnect the PictBridge compliant
device to the machine.
If the same error occurs, contact your Canon service
representative.
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							Advanced Guide > Troubleshooting > Cannot Print Properly from a Wireless Communication Device
Cannot Print Properly from a Wireless Communication Device
Does your mobile phones store IrDA compliant infrared communication
ports?
Printing through infrared communication cannot be performed by the mobile phones does not store
IrDA compliant infrared communication ports.
Printing Photographs from a Wireless Communication Device
Place the machine within around 8 inches / 20 cm from the mobile
phone in a position that enables proper communication.
When printing through infrared communication, confirm that the infrared ports on the machine and
the mobile phone are placed face to face with each other at a proper angle and distance, and that
there is nothing blocking them. Then, retry printing. Operational distance and angle vary depending
on the specifications of your mobile phone and your operating environment.
Printing Photographs from a Wireless Communication Device
Did you interrupt infrared communication with the machine during
receiving data?
If it is interrupted, send the data from the mobile phone again.
Check: Is printing possible through Bluetooth communication?
Troubleshooting
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							Advanced Guide > Troubleshooting > Cannot Print Properly from a Photo Index Sheet
Cannot Print Properly from a Photo Index Sheet
Check the following if Failed to scan Photo Index Sheet. is displayed on
the LCD, press the 
OK button, and perform the Scan sheet and print
menu again.
Did you set Photo Index Sheet in the correct position and orientation on the Platen Glass?
Are the Platen Glass and the Photo Index Sheet dirty?
Are all required circles on the Photo Index Sheet filled in?
Note
If the filled circles on the Photo Index Sheet are not dark or vast enough, the machine may not
scan the Photo Index Sheet properly.
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							Advanced Guide > Troubleshooting > Cannot Remove a Memory Card
Cannot Remove a Memory Card
Contact your Canon service representative.
Important
Never attempt to remove a memory card using a thin stick or tweezers. Doing so may damage the
machine.
Note
Exclusive adapters are required for the following memory cards. Insert these cards in the machine
with adapters attached.
miniSD Card/miniSDHC Card/microSD Card/microSDHC Card/xD-Picture Card/xD-Picture Card
Type M/xD-Picture Card Type H/Memory Stick Micro/RS-MMC (ver.4.1)
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							Advanced Guide > Troubleshooting > Problems with Scanning
Problems with Scanning
Scanner Does Not Work
ScanGear (Scanner Driver) Does Not Start
Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not Appear
Scan Quality (Image Displayed on the Monitor) Is Poor
Scanned Image Is Surrounded by Extra White Areas
Cannot Scan Properly with Multi Crop
Cannot Scan Properly in Auto Scan Mode
Slow Scanning Speed
There is not enough memory. Message Is Displayed
Computer Stops Operating during Scanning
Scanner Does Not Work After Upgrading Windows
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							Advanced Guide > Troubleshooting > Problems with Scanning > Scanner Does Not Work
Scanner Does Not Work
Check: Restart the computer.
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Page 750 of 805 pages Scanner Does Not Work