Canon Pixma Mp630 User Guide

							Advanced Guide > Troubleshooting > Print Results Not Satisfactory > Vertical Lines Are Printed on the Sides of thePrintout
Vertical Lines Are Printed on the Sides of the Printout
Check 1: Did you confirm the paper type and print quality settings?
Print Results Not Satisfactory
Check 2: Is the size of the loaded paper correct?
The margin may be smudged if the size of the loaded paper is larger than that specified in the
printer driver.
Set the paper size correctly according to the paper you loaded.
Print Results Not Satisfactory
Note
This machine performs automatic cleaning when necessary to keep printouts clean. A small
amount of ink is ejected for cleaning.
Although ink is usually ejected on the ink absorber, it may be ejected on the paper if you load
paper larger than that specified with the printer driver.
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							Advanced Guide > Troubleshooting > Print Results Not Satisfactory > Colors Are Uneven or Streaked
Colors Are Uneven or Streaked
Check 1: Did you confirm the paper and print quality settings?
Print Results Not Satisfactory
Check 2: Print the Nozzle Check Pattern and perform any necessary
maintenance operations such as Print Head Cleaning.
Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head
nozzles.
Refer to Routine Maintenance for the Nozzle Check Pattern printing, Print Head Cleaning, and Print
Head Deep Cleaning.
If the Nozzle Check Pattern is not printed correctly:
Check to see if a particular colors ink tank is not empty.
If the Nozzle Check Pattern is not printed correctly though ink is sufficient, perform the Print Head
Cleaning and try printing the Nozzle Check Pattern again.
If the problem is not resolved after performing the Print Head Cleaning twice:
Perform the Print Head Deep Cleaning.
If the problem is not resolved after performing the Print Head Deep Cleaning, turn off the
machine and perform another Print Head Deep Cleaning after 24 hours.
If the problem is not resolved after performing the Print Head Deep Cleaning twice:
If Print Head Deep Cleaning does not resolve the problem, the Print Head may be damaged.
Contact your Canon service representative.
Check 3: Perform Print Head Alignment.
Routine Maintenance
Note
If the problem is not resolved after performing the Print Head Alignment, perform Print Head
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							Alignment manually referring to Manual Print Head Alignment.
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Page 723 of 805 pages Colors Are Uneven or Streaked
 
						

							Advanced Guide > Troubleshooting > Printing Does Not Start
Printing Does Not Start
Check 1: Make sure that the power plug is securely plugged in, then
turn the machine on.
While the Power lamp is flashing green, the machine is initializing. Wait until the Power lamp stops
flashing and remains lit green.
Note
When printing large data such as a photo or graphics, it may take longer to start printing. While
the Power lamp is flashing green, the computer is processing data and sending it to the
machine. Wait until printing starts.
Check 2: Check the status of ink tanks. Replace the ink tank if ink has
run out.
Check 3: Open the Scanning Unit (Cover) and check to see if the ink
lamps are flashing red.
If there is still sufficient ink but its ink lamp is flashing red, an ink tank may not be installed in a right
position.
Routine Maintenance
Check 4: Open the Scanning Unit (Cover) and make sure that the ink
lamps light up red.
If the ink lamp is not lit, press the  mark on the ink tank until it clicks into place.
Check 5: Make sure that the USB cable is securely plugged in to the
machine and the computer, then check the following:
If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to
the computer, and try printing again. If printing starts normally, there is a problem with the relay
device. Consult the reseller of the relay device for details.
There could also be a problem with the USB cable. Replace the USB cable and try printing
again.
Check 6: Restart your computer if you are printing from the computer.
If there are any unnecessary print jobs, delete them.
Deleting the Undesired Print Job
Check 7: Make sure that the Inner Cover is closed.
If the Inner Cover is opened, close the Inner Cover and press the OK button on the machine.
Check 8: Make sure that your machines name is selected in the Print
dialog box.
The machine will not print properly if you are using a driver for a different printer.
In Windows, make sure that your machines name is selected in the Print dialog box.
On a Macintosh, make sure that your machines name is selected in Printer in the Print dialog box.
Note
To make the machine the one selected by default, select Set as Default Printer (Windows),
Default Printer or Make Default (Macintosh).
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							Check 9: Configure the printer port appropriately.
Configure USBnnn (where n is a number) as the printer port.
1.Log on as a user account with administrator privilege.
2.Click Control Panel, then Printer under Hardware and Sound.
In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and Faxes.
In Windows 2000, click Control Panel then Printers.
3.Right-click the Canon XXX Printer icon, then select Properties.
4.Click the Ports tab to confirm the port settings.
Make sure that a port named USBnnn (where n is a number) with Canon XXX Printer
appearing in the Printer column is selected for Print to the following port(s).
If the setting is incorrect, reinstall the MP Drivers or change the printer port to the correct one.
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Page 725 of 805 pages Printing Does Not Start
 
						

							Advanced Guide > Troubleshooting > Copying/Printing Stops Before It Is Completed
Copying/Printing Stops Before It Is Completed
Check 1: Is the Inner Cover opened while printing on paper?
Close the Inner Cover, then press the OK button on the machine.
A page of print data being sent at the time of the error will be erased, so print that page again.
Check 2: Has the machine been printing continuously for a long
period?
If the machine has been printing continuously for a long time, the Print Head may overheat. To
protect the Print Head, the machine may stop printing at a line break for a period of time and then
resume printing.
In this case, interrupt your print session at a convenient time and turn the machine off for at least 15
minutes.
Additionally, if the machine has been printing graphics or photos with intense colors continuously
over a period of time, the machine may stop printing to protect the Print Head. In this case, printing
will not resume automatically. Turn the machine off for at least 15 minutes.
Caution
The Print Head and the surrounding area can become extremely hot inside the machine. Never
touch the Print Head or nearby components.
Check 3: Is the paper loaded?
Make sure that paper is loaded in the Rear Tray or Cassette.
Confirm the paper source, then reload paper.
Check 4: Do the printing documents have lots of photographs or
illustrations?
Printing large data such as photos or graphics takes time for the machine and the computer to
process, during which the machine may appear to have stopped operating.
In addition, when printing data that uses a large amount of ink continuously on plain paper, the
machine may pause temporarily. In either case, wait until the process is complete.
Note
If you are printing a document with a large printing area or printing multiple copies of a
document, printing may pause to allow the ink to dry.
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							Advanced Guide > Troubleshooting > Machine Moves But Ink Is Not Ejected
Machine Moves But Ink Is Not Ejected
Check 1: Are the Print Head nozzles clogged?
Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head
nozzles.
Refer to Routine Maintenance for the Nozzle Check Pattern printing, Print Head Cleaning, and Print
Head Deep Cleaning.
If the Nozzle Check Pattern is not printed correctly:
Check to see if a particular colors ink tank is not empty.
If the Nozzle Check Pattern is not printed correctly though ink is sufficient, perform the Print Head
Cleaning and try printing the Nozzle Check Pattern again.
If the problem is not resolved after performing the Print Head Cleaning twice:
Perform the Print Head Deep Cleaning.
If the problem is not resolved after performing the Print Head Deep Cleaning, turn off the
machine and perform another Print Head Deep Cleaning after 24 hours.
If the problem is not resolved after performing the Print Head Deep Cleaning twice:
If Print Head Deep Cleaning does not resolve the problem, the Print Head may be damaged.
Contact your Canon service representative.
Check 2: Has the ink run out?
See An Error Message Is Displayed on the LCD to identify the ink error, and then take the
appropriate action depending on the error condition.
Check 3: Is the orange tape or protective film remaining?
Make sure that all of the protective film is peeled off and the air hole is exposed, as illustrated in (A).
If the orange tape is left as in (B), pull the orange tape and remove it.
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Page 727 of 805 pages Machine Moves But Ink Is Not Ejected
 
						

							Advanced Guide > Troubleshooting > Printing Speed Not as Fast as Expected
Printing Speed Not as Fast as Expected
Check 1: Is printing performed in Quiet Mode?
Print speed is reduced if you specified to print in Quiet Mode in the printer driver or Operation Panel.
For faster printing, do not print in Quiet Mode.
For information on the printer driver settings, refer to Reducing the Machine Noise.
For information to make setting on the Operation Panel, see Changing the Machine Settings on the
LCD.
Check 2: Is the print quality set too high?
Increase the printing speed setting in the printer driver. Setting to prioritize speed makes printing
faster.
1.Open the printer properties dialog box.
Opening the Printer Properties Dialog Box (Windows)
Click Here: Printer Driver
* Before clicking here to open the printer properties dialog box, quit the running application
software.
2.On the Main sheet, select Fast for the Print Quality setting.
Depending on the media type, the Fast option may not be available.
1.Open the Print dialog box.
Opening the Page Setup and Print Dialog Box (Macintosh)
2.Select Quality & Media in the pop-up menu and then select Fast for the Print
Quality setting.
Depending on the media type, the Fast option may not be available.
Note
Printing speed may not improve noticeably by following the instructions above, depending on your
system environment.
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							Advanced Guide > Troubleshooting > Print Head Holder Does Not Move to the Position for Replacing
Print Head Holder Does Not Move to the Position for Replacing
Check 1: Is the Power lamp off?
Check if the Power lamp is lit green.
The Print Head Holder will not move unless the power is on. If the Power lamp is off, close the
Scanning Unit (Cover) and turn the machine on.
While the Power lamp is flashing green, the machine is initializing. Wait until the Power lamp stops
flashing and remains lit green, and then open the Scanning Unit (Cover) again.
Check 2: Is an error message displayed on the LCD?
Close the Scanning Unit (Cover), confirm the number of times the Alarm lamp is flashing, take the
appropriate action to resolve the error, and then reopen it. For details on how to resolve the error,
see An Error Message Is Displayed on the LCD.
Check 3: Has the Scanning Unit (Cover) been left open for 10 minutes or
longer?
If the Scanning Unit (Cover) is left open for more than 10 minutes, the Print Head Holder moves to
the right to prevent the Print Head from drying out. Close and reopen the Scanning Unit (Cover) to
return the Print Head Holder to the center.
Check 4: Has the machine been printing continuously for a long
period?
Close the Scanning Unit (Cover), wait a while, then reopen it.
If the machine has been printing continuously for a long time, the Print Head Holder may not move to
the center since the Print Head may overheat.
Note
Opening the Scanning Unit (Cover) while printing moves the Print Head Holder to the right. Close
the Scanning Unit (Cover), and reopen it after printing finishes.
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							Advanced Guide > Troubleshooting > Paper Does Not Feed Properly
Paper Does Not Feed Properly
Check 1: Make sure of the following when you load paper.
When loading two or more sheets of paper, align the edges of the sheets before loading.
When loading two or more sheets of paper, make sure that the paper stack does not exceed the
paper support load limit.
However, proper feeding of paper may not be possible at this maximum capacity depending on
the type of paper or environmental conditions (either very high or low temperature and humidity).
In such cases, reduce the sheets of paper you load at a time to less than half of the paper
support load limit.
Always load the paper in portrait orientation, either in the Rear Tray or the Cassette, regardless
of the printing orientation.
When you load the paper on the Rear Tray, load the paper with the print side facing UP and
slide the Paper Guides to align with the both sides of the paper.
When loading paper in the Cassette, load the paper with the print side facing DOWN. Align the
right edge of the paper stack against the right edge of the Cassette and slide the Paper Guides
against the left and bottom edges of the stack.
Loading Paper / Originals
Check 2: Check to see if the paper you are printing on is not too thick or
curled.
Loading Paper / Originals
Check 3: Make sure of the following when you load envelopes.
When printing on envelopes, refer to Loading Paper / Originals, and prepare the envelopes before
printing.
Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed
in landscape orientation, they will not feed properly.
Check 4: Confirm the paper source setting.
* If the paper source setting is not changed since you purchased this machine, the paper source for
plain paper is the Cassette.
Setting with the Operation Panel on the machine:
Changing the Machine Settings on the LCD
Setting with the printer driver:
Switching the Paper Source to Match the Purpose
For information on the paper source for plain paper when the Paper Source on the printer driver
is set to Automatically Select:
Setting the Paper Source for Plain Paper
Check 5: Remove the foreign object in the Rear Tray or Cassette.
Check 6: Make sure that the Inner Cover is closed completely.
Paper does not feed properly if the Inner Cover is even slightly open.
Overview of the Machine
Check 7: Clean the Paper Feed Roller.
Routine Maintenance
Note
Cleaning the Paper Feed Roller will wear the rollers, so perform this procedure only when
necessary.
Check 8: If two or more sheets of paper feed from the Cassette at once,
clean the inside of the Cassette.
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