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Canon printer imageCLASS MF249dw User Manual

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    							YoucannotprintwithGoogleCloudPrint.UsingGoogleCloudPrint(P.308)
    Ittakesalongtimebeforeprintingstarts.
    	 Did you print to narrow width paper? After you print to narrow width paper, the machine may cool itself to
    maintain the print quality. As a result, it may take some time before the next job is printed. Wait until the machine is ready to print. Printing will resume when the temperature inside the machine has fallen.
    Ablanksheetisoutput(nothingisprinted).
    	 Did you pull the sealing tape out when loading the toner cartridge? If you did not pull it out, remove the
    toner cartridge, pull the sealing tape out, and reload the toner cartridge.
    HowtoReplaceTonerCartridges(P.604)
    Troubleshooting
    573       
    						
    							Faxing/TelephoneProblems
    1469-09H
    See 
    CommonProblems(P.566)  also.
    SendingProblems(P.574)
    ReceivingProblems(P.575)
    Sending Problems
    Afaxcannotbesent.
    	 Is an external phone line busy? Wait until the line becomes free.
    	 Has an error occurred? Print and check a Communication Management Report.
    CommunicationManagementReport(P.613)
    	 Is a telephone line set correctly?
    ConnectingtheTelephoneLine(P.112)
    	 When sending the fax overseas, insert pauses in the fax number.
    SendingFaxes(P.114)
    Afaxcannotbesentwithadestinationinthehistory specL4ed.
    	 Did you turn OFF the machine? If so, the stored history was deleted.
    	 Did you set  to ? If so, the history before you set was deleted.
    	 Did you set  to ? If so, the destinations in the history cannot be  speci4ed.
    Afaxcannotbesentonanoptical4berline.
    	 The machine is compliant with use on analog lines. When using an optical  4ber line or IP phone line, the
    machine may not work correctly depending on the connection environment or connected devices. In such a case, contact the provider of the optical  4ber line or IP phone.
    Theresultsofasentfaxarenotsatisfactory.
    	 Clean the platen glass or feeder. If cleaning does not improve the results, the recipient's fax machine may be
    a cause.
    PlatenGlass(P.592)
    Feeder(P.595)
    Troubleshooting
    574                         
    						
    							Receiving Problems
    Theresultsofreceivedfaxarenotsatisfactory.Papercreasesorcurls.When
    YouCannotPrintProperly(P.576)
    Telephoneandfaxcannotbeswitchedautomatically.
    	 Check that the receive mode is set to , , or .
    SelectingtheReceiveMode(P.110)
    	 Free space in memory may be running low. Print or delete data in memory.
    Checking/DeletingDocumentsinMemory(P.151)
    PrintingDocumentsinMemory(P.151)
    Afaxcannotbereceivedautomatically.
    	 Check that the receive mode is set to , , , or .
    SelectingtheReceiveMode(P.110)
    	 Free space in memory may be running low. Print or delete data in memory.
    Checking/DeletingDocumentsinMemory(P.151)
    PrintingDocumentsinMemory(P.151)
    Afaxcannotbereceivedonanoptical 4berline.
    	 The machine is compliant with use on analog lines. When using an optical  4ber line or IP phone line, the
    machine may not work correctly depending on the connection environment or connected devices. In such a case, contact the provider of the optical  4ber line or IP phone.
    Troubleshooting
    575                      
    						
    							WhenYouCannotPrintProperly
    1469-09J
    If printing results are not satisfactory, or paper creases or curls, try the following solutions. If the problems persist, contact your local authorized Canon dealer or the Canon help line.
    SmudgeMarksAppearonthe
    EdgeofPrintouts(P.578)StreaksAppearon
    Printouts(P.578)WhiteStreaksAppear(P.579)TonerSmudgesandSplatters
    Appear(P.579)PrintoutsAreFaded(P.580)PrintedPagesHaveWhite
    Specks(P.580)APortionofthePageIsNot
    Printed(P.581)PrintDensityIsUneven(P.581)PrintoutsAreGrayish(P.582)
    Troubleshooting
    576                            
    						
    							CannotScanaPrinted
    Barcode(P.582)PaperCreases(P.583)PaperCurls(P.583)
     
    PrintoutsAreSkewed(P.585)
    PrintoutsAreSkewed(P.585)PaperIsNotFed/TwoorMore
    SheetsAreFedTogether(P.585)PaperJamsFrequentlywith2-
    SidedPrinting(MF249dw/
    MF247dw)(P.586)
    Troubleshooting
    577                      
    						
    							PrintingResultsAreNotSatisfactory
    1469-09K
    Dirt inside the machine may affect printing results. Perform care and cleaning to the machine  4rst.
    CleaningtheMachine(P.590)
    Smudge Marks Appear on the Edge of Printouts
    Doyouprintdatawithoutmargins?
    	 This  symptom  occurs  if  a  margin  is  set  to  none  in  the  printer  driver.  A  margin  of  1/4"  (5  mm)  or  less
    around  the  edge  of  paper  or  3/8"  (10  mm)  or  less  around  the  edge  of  envelopes  is  not  printable  with  themachine. Make sure to have margins around the document to print.
    [Finishing] tab 
     [Advanced Settings]  [Expand Print Region and Print]  [Off]
    Streaks Appear on Printouts
    Areyouusingappropriatepaper?
    	 Check usable paper, and replace with appropriate paper.
    Paper(P.650)
    LoadingPaper(P.45)
    	 If using the appropriate paper still does not solve the problem, change one of the , , and  settings.
    SpecialProcessing(P.525)
    	 To print from a computer, change the setting for [Special Print Adjustment] in the printer driver.
    [Mode 1] has the least effect while [Mode 4] has the most effect. Try each in order starting with [Mode 1].
    Increasing the effect makes the print density lighter. Outlines may also be blurred or images may appear
    somewhat grainy.
    Troubleshooting
    578             
    						
    							Didyoujustreplacethetonercartridge?Haveyounotusedtheprinterfora
    longperiodoftime? 	Change the setting for .
    SpecialProcessing(P.525)
    White Streaks Appear
    Istheplatenglassdirty?
    	 Clean the platen glass and the underside of the feeder.
    PlatenGlass(P.592)
    Istheamountremaininginthetonercartridgenearlyempty?
    	 Check the amount remaining in the toner cartridge, and replace the toner cartridges as necessary.
    ReplacingTonerCartridges(P.599)
    Toner Smudges and Splatters Appear
    Areyouusingappropriatepaper?
    	 Check usable paper, and replace with appropriate paper.
    Paper(P.650)
    LoadingPaper(P.45)
    	 Change the setting for .
    SpecialProcessing(P.525)
    Istheamountremaininginthetonercartridgenearlyempty?
    	 Check the amount remaining in the toner cartridge, and replace the toner cartridges as necessary.
    Troubleshooting
    579                   
    						
    							ReplacingTonerCartridges(P.599)
    Printouts Are Faded
    Istheamountremaininginthetonercartridgenearlyempty?
    	 Check the amount remaining in the toner cartridge, and replace the toner cartridges as necessary.
    ReplacingTonerCartridges(P.599)
    Areyouusingappropriatepaper?
    	 Check  usable  paper,  and  replace  with  appropriate  paper.  Also,  specify  the  paper  size  and  type  settings
    properly.
    Paper(P.650)
    LoadingPaper(P.45)
    SpecifyingPaperSizeandType(P.56)
    Areyouusingthemachineinaspecialenvironment(inparticular,alow-
    temperatureenvironment)? 	Toner  may  not  adhere  adequately,  causing  printouts  to  appear  faded.  Change  the  setting  for  .
    SpecialProcessing(P.525)
    Printed Pages Have White Specks
    Areyouusingappropriatepaper?
    	 Check usable paper, and replace with appropriate paper.
    Paper(P.650)
    LoadingPaper(P.45)
    Troubleshooting
    580                         
    						
    							Isthedruminthetonercartridgedeteriorated?
    	 Replace the toner cartridge with a new one.
    ReplacingTonerCartridges(P.599)
    Areyouprintingadocumentwithstrongcontrasts?
    	 Change the setting for [Special Print Mode] using the Printer Driver.
    When set to [Special Settings 2], print density is lighter compared with [Off] or [Special Settings 1]. Text and
    lines may also appear faded.
    A Portion of the Page Is Not Printed
    Doyouprintdatawithoutmargins?
    	 This  symptom  occurs  if  a  margin  is  set  to  none  in  the  printer  driver.  A  margin  of  1/4"  (5  mm)  or  less
    around  the  edge  of  paper  or  3/8"  (10  mm)  or  less  around  the  edge  of  envelopes  is  not  printable  with  the
    machine. Make sure to have margins around the document to print.
    [Finishing] tab 
     [Advanced Settings]  [Expand Print Region and Print]  [Off]
    Print Density Is Uneven
    Istheamountremaininginthetonercartridgenearlyempty?
    	 Check the amount remaining in the toner cartridge, and replace the toner cartridges as necessary.
    ReplacingTonerCartridges(P.599)
    Isprintingsometimesunevenwhenprinting 4nelines?
    	 Change the setting for .
    Troubleshooting
    581       
    						
    							SpecialProcessing(P.525)
    Printouts Are Grayish
    Isinsettoodark?
    	 Adjust the setting so that density is lighter.
    CorrectDensity(P.497)
    Istheprinterinstalledwhereitissubjecttodirectsunlightorstronglight?
    	 Install the printer in an appropriate location.
    Installation(P.3)
    RelocatingtheMachine(P.607)
    Wasthetonercartridgebeenleftindirectsunlightforalongperiodoftime?
    	 Store  the  toner  cartridge  in  an  appropriate  location  for  two  to  three  hours,  then  try  printing  again.  This
    may solve the problem. If the problem persists, replace the toner cartridge.
    ReplacingTonerCartridges(P.599)
    Cannot Scan a Printed Barcode
    Areyoutryingtoscanabarcodeprintedwithfactorydefaultsettings?
    	 In the printer driver, specify [Special Settings 1] for the setting of [Special Print Mode].
    	When  set  to  [Special  Settings  1],  print  density  is  lighter  compared  with  [Off].  Text  and  lines  may  also
    appear faded.
    	 White specks may appear in images when this feature is used with paper other than lightweight paper.
    Troubleshooting
    582                
    						
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