Home > Canon > Printer > Canon printer imageCLASS MF249dw User Manual

Canon printer imageCLASS MF249dw User Manual

    Download as PDF Print this page Share this page

    Have a look at the manual Canon printer imageCLASS MF249dw User Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 1335 Canon manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.

    Page
    of 714
    							PaperCreasesorCurls
    1469-09L
    Paper Creases
    Ispaperloadedcorrectly?
    	 If paper is not loaded below the load limit guide or is loaded obliquely, it may crease.
    LoadingPaper(P.45)
    Areyouusingpaperthathasabsorbedmoisture?
    	 Replace with appropriate paper.
    LoadingPaper(P.45)
    Areyouusingappropriatepaper?
    	 Check usable paper, and replace with appropriate paper.
    Paper(P.650)
    	 If the problem persists after using appropriate paper, change the setting for .
    SpecialProcessing(P.525)
    Paper Curls
    Areyouusingappropriatepaper?
    	 Check  usable  paper,  and  replace  with  appropriate  paper.  Also,  specify  the  paper  size  and  type  settings
    properly.
    Paper(P.650)
    LoadingPaper(P.45)
    Troubleshooting
    583                   
    						
    							SpecifyingPaperSizeandType(P.56)
    	 If  using  plain  paper  (16  to  23  lb  Bond  (60  to  89  g/mt)),  making  the  following  change  in  the  printer  driver
    may solve the problem.
    [Page Setup] tab 
     [Paper Type]  [Plain L [60-89 g/m2]]
    	 If  the  use  of  the  appropriate  paper  does  not  solve  the  problem,  change  the  setting  for  .
    SpecialProcessing(P.525)
    Troubleshooting
    584       
    						
    							PaperIsFedIncorrectly
    1469-09R
    Printouts Are Skewed
    Dothepaperguidesalignwiththeedgesofthepaper?
    	 If the paper guides are too loose or too tight, the printouts are skewed.
    LoadingPaper(P.45)
    Isthepapersourcethemanualfeedslot?
    	 Load the paper into the paper drawer.
    LoadingPaperinthePaperDrawer(P.47)
    Areyouprintingoncurledenvelopes?
    	 Uncurl the envelopes, and print again.
    LoadingEnvelopes(P.52)
    Paper Is Not Fed/Two or More Sheets Are Fed Together
    Ispaperloadedcorrectly?
    	 Fan the paper stack thoroughly so that paper is not stuck together.
    	 Check whether paper is loaded correctly.
    LoadingPaper(P.45)
    	 Check whether the number of sheets of paper loaded is appropriate and whether the appropriate paper is
    used.
    Paper(P.650)
    Troubleshooting
    585                
    						
    							LoadingPaper(P.45)
    	 Check whether mixed sizes and types of paper are loaded together.
    Paper Jams Frequently with 2-Sided Printing (MF249dw / MF247dw)
    Doespaperjamfrequentlyespeciallywithlightweightpaperorcurledpaper
    during2-sidedprinting? 	Set  to .
    SpecialProcessing(P.525)
    Troubleshooting
    586       
    						
    							WhenaProblemCannotBeSolved
    1469-09S
    If a problem cannot be resolved, contact the following:
    Donotdisassembleorrepairthemachineyourself
    If you disassemble or repair the machine yourself, it may not be covered by warranty.
    CustomerSupport(U.S.A.)
    If you cannot solve a problem by referring to the information in this chapter, contact the Canon Customer Care
    Center at 1-800-OK-CANON, Monday through Friday, between 8:00 A.M. and 8:00 P.M. EST. On-line support is available 24 hours a day at http://www.canontechsupport.com. 
    CustomerSupport(Canada)
    Canon Canada Inc., offers a full range of customer technical support options *
    :
    	 To perform step-by-step troubleshooting, send an e-mail to technical support, download drivers or support
    documents, or view answers to frequently asked questions, visit http://www.canon.ca/.
    	 Free live technical support is available from 9 A.M. to 8 P.M. EST, Monday through Friday (excluding holidays),
    for products still under warranty 1-800-OK-CANON.
    	 To  4nd  the location of the authorized service facility nearest you, visit http://www.canon.ca/ or call 1-800-OK-
    CANON.
    	 If the problem cannot be corrected via these technical support options, repair options are available from the
    technical support personnel via the Web site at http://www.canon.ca/.
    *  Available support options are subject to change without notice.
    	C When Contacting Canon
    When contacting us, have the following information ready:
    	 Product name (MF249dw / MF247dw / MF236n)
    	 Dealer where you purchased the machine
    	 Details about your problem (such as what you did and what happened as a result)
    	 Serial number (eight alphanumeric characters long, found on the label on the back side of the machine)
    MF249dw/MF247dw MF236n
    Troubleshooting
    587 
    						
    							Maintenance
    Maintenance.....................................................................................................................................................  589
    CleaningtheMachine .......................................................................................................................................  590
    Exterior  ......................................................................................................................................................... 591
    Platen Glass  ..................................................................................................................................................  592
    Feeder  ..........................................................................................................................................................  595
    Fixing Assembly  ............................................................................................................................................  596
    Machine Interior  ...........................................................................................................................................  597
    ReplacingTonerCartridges ..............................................................................................................................  599
    Before Replacing the Toner Cartridge  ..........................................................................................................  602
    How to Replace Toner Cartridges  .................................................................................................................  604
    RelocatingtheMachine ....................................................................................................................................  607
    PrintingReportsandLists ................................................................................................................................  609
    TX Result Report  ...........................................................................................................................................  610
    Communication Management Report  ..........................................................................................................  613
    RX Result Report  ...........................................................................................................................................  615
    Consumables Status Report  .........................................................................................................................  616
    Eco Report  ....................................................................................................................................................  617
    PCL Font List (MF249dw / MF247dw)  ............................................................................................................  618
    Address Book List  .........................................................................................................................................  619
    User Data List  ...............................................................................................................................................  621
    ViewingtheCounterValue ...............................................................................................................................  622
    InitializingSettings ...........................................................................................................................................  623
    Initializing Menu  ...........................................................................................................................................  624
    Initializing Address Book  ..............................................................................................................................  626
    Initialize Eco Report Counter  ........................................................................................................................  627
    Initializing All Data/Settings  .......................................................................................................................... 628Maintenance
    588 
    						
    							Maintenance
    1469-09U
    This chapter describes upkeep of the machine, including how to clean the machine and initialize settings.
    	C Basic Cleaning 
    CleaningtheMachine(P.590)
    	 The machine becomes dirty Exterior(P.591)
    	 Smudge marks appear on originals or printouts 
    PlatenGlass(P.592)     
    Feeder(P.595)
    	 Streaks appear on printouts 
    FixingAssembly(P.596)
    	 The interior of the machine becomes dirty 
    MachineInterior(P.597)
    	CReplacing Toner Cartridges
    	 If you want to check the remaining toner cartridge level ReplacingToner
    Cartridges(P.599)
    	 How to replace toner cartridges 
    HowtoReplaceToner
    Cartridges(P.604)
    	C Relocating the Machine
    	
    Relocating the machine for maintenance or an  owce move Relocatingthe
    Machine(P.607)
    	C Printing Reports and Lists
    	
    Print out reports describing transmission results, or a list of Address Book information 
    PrintingReportsandLists(P.609)
    	CChecking the Total Pages Printed by the Machine
    If you want to check the total page number of printouts 
    ViewingtheCounterValue(P.622)
    	C Initializing Settings
    If you want to restore the settings 
    InitializingSettings(P.623)
    Maintenance
    589                                     
    						
    							CleaningtheMachine
    1469-09W
    Regularly clean the machine to prevent deterioration in printing quality and to ensure that you use it safely and easily. Carefully read the safety instructions before you start cleaning. 
    MaintenanceandInspections(P.9)
    WheretoClean
      Exterior of the machine and ventilation slots
    Exterior(P.591)
      Rollers inside the feeder
    Feeder(P.595)
      Interior of the machine and  4xing assembly
    FixingAssembly(P.596)
    MachineInterior(P.597)
      Platen glass and the underside of the feeder
    PlatenGlass(P.592)Maintenance
    590                   
    						
    							Exterior
    1469-09X
    Regularly wipe the exterior of the machine, especially around the ventilation slots, to keep the machine in good condition.
    Ventilation slots are provided only on MF249dw / MF247dw.
    1TurnOFFthemachine,andunplugthepowercordfromtheACpoweroutlet.
    	 When you turn OFF the machine, data that is waiting to be printed is deleted. Fax documents that were
    received by using the Memory Reception function, faxes that are waiting to be sent, and reports that are automatically printed after sending and receiving faxes are not deleted.
    2Cleantheexteriorofthemachineandtheventilationslots.
    	 Use a soft, well-wrung-out cloth dampened with water or a mild detergent diluted with water.
    	 To locate the ventilation slots, see 
    FrontSide(P.18) .
    3Waitfortheexteriorofmachinetodrycompletely.4ReconnectthepowercordandturnONthemachine.Maintenance
    591    
    						
    							PlatenGlass
    1469-09Y
    Regularly wipe off the dust from the platen glass and the underside of the feeder to prevent smudges to be printed on
    documents or printouts.
    Scanningareacleaning
    To display a message when soiling is detected on the scanning area, set
     to . 
    1TurnOFFthemachine,andunplugthepowercordfromtheACpoweroutlet.
    	 When you turn OFF the machine, data that is waiting to be printed is deleted. Fax documents that were
    received by using the Memory Reception function, faxes that are waiting to be sent, and reports that are automatically printed after sending and receiving faxes are not deleted.
    2Openthefeeder.3Cleantheplatenglassandtheundersideofthefeeder.
    	 Clean the areas with a cloth dampened with water. Then, wipe the area with a soft, dry cloth.
    	 In addition to the platen glass and underside of the feeder, make sure to clean and wipe the white strip of
    plate (
    ) and the surface of the transparent plastic part (), too.
    Maintenance
    592 
    						
    All Canon manuals Comments (0)

    Related Manuals for Canon printer imageCLASS MF249dw User Manual