GTE Omni Si Database Technical Practices Manual

							Table 4.4Entry Fields for Record Code OFCOMMENTS
etermines theFRL default value
timeout value.
the queue time, the FRL assigned here will
temporarily be assigned to the station.
-This value should be set up to allow the call
to be routed over a more expensive route as a
reward to the station user for havingstayed
in
- = featurenot
Code Number
of Digits-This number must be consistent throughout
the network.
-If one switch in the network has 4-digit
authorization codes, then all other switches in
the network must have 4-digit authorization
codes.-The more digits used in the authorization
code, the better the security that is provided.
-A total of 10,000 authorization codes can be
used. If all 10,000 are used the number of
digits must be over 4; if not, any number
dialed will work as an access code.
21Traveling ClassY = used
This field determines whether or not the TCM
Mark Provided
- = feature notfeature is used.
used-A TCM is only used for on-network MERS
calls.
-A TCM is assigned to a station user when a
valid authorization code is dialed.
-The TCM allows the call to be completed
over the network. 
						

							TL-130400-1001Table 4.4Entry Fields for Record Code OF (Continued)COMMENTS
feature is activated.
-For these features to work,the tonemust be
camp-on/call waiting calls that can be in
- = featurenoteffect at the same time per station.
-A station that has calls camped on must
complete the call-back sequence before
calls can be placed. Therefore this number
must be kept low, or making calls could be a
problem. However, if this field is too low or is
set at 
1, the attendant could be flooded with
calls; 2 or 3 is recommended for this field.
-If an entry is made in this field, column 22
must be marked Y.
MOTE: If stations cannot process calls
because of this feature, then the site is a good
application for the message center feature.
25-26Camp-on ToneDD = distinctiveThis field determines the type of tone heard
Wedial tonewhen the camp-on/call waiting feature is
40 = 440 Hz tone
used.
DT = dial tone-If an entry is made in this field, column 22
80 = 480 Hz tonemust be marked Y.
-- = feature not-The recommended value for this field is DD.
used-If DT is used, the tone heard is the same as
the tone heard when the attendant breaks into
a conversation.
27MostY = 1 + dialing is inThis field determines whether or not 1 +
Economicaleffectdialing is in effect.
Route Selection
- = 1 + dialing is-If an NPA (Numbering Plan Area) has
1 + Dialingnot in effectconflicting codes, then 1 + dialing is required.I 
						

							-
TL-130400-1001
Table 4.4Entry Fields for Record Code OF (Continued)COMMENTS
This field determines the number of times the
system will try calling a busy station before
dropping it from the on-hook queue.
-Trunk call queuing, defined in columns 28-
36, and MERS list queuing, defined on Record
Code OV, columns 12-17, are mutually
exclusive features.
-When the station is called back by the
system and it does not answer, it is dropped
Maximum
se- = N/Athe same time for the entire system.
Number of Calls
(default = 15)Waiting
37-38Remote Access00-l 5 = COSThis field determines the displayable class of
Directorynumberservice assigned to the remote access
Number-- = feature notfeature.
Displayableused-This remote access feature does not require
Class of Servicean access code.
-There is only one remote access number; it
is given to all system users who are allowed to
access the remote access feature.
- When assigning the COS for a station
allowed remote access (Record Code LD,
column 
51), do not assign a COS for remote
access that allows more privileges than the
COS of the station. If this occurs, the station
user can use the remote access feature to
bypass restrictions placed on the station.
-Remote access is assigned on Record
Code LD, column 51.
-If an entry is made in this field, then columns
39-40 must also have an entry.
-The remote access directory number must
be defined on Record Code OD, columns 
12-
15. 
						

							-TL-130400-1001
Table 4.4Entry Fields for Record Code OF (Continued)
r
LThis field determines the n-displayable class
of service assigned to the remote access
dashed, this field
-These messages are defined onRecord
Code SM, columns 14-29.
for 
CASACD)M = militarymilitary time is displayed at the Agent
Instrument and on FADS (Force Administration
Data System) reports.
45Number of1-4 = number
This field determines the number of attendant
Active Attendant2 = defaultloops on which incoming calls can appear.
Loops-If all loops are activated, the attendant may
have difficultly accessing an outside line.
-When all loops are not activated, the
attendant has the call waiting light to assist in
determining the number of calls.
-If the enhanced Attendant Console is used,
activating loop 4 is not recommended.
46-47Authorization00-99 = prefix
This field determines the authorization prefix
Prefix Digits
digitsdigits used to access MERS off-network
-- = feature notdialing after making a MERS on-network call.
used-If the trunks are busy when making a MERS
on-network call, the user may decide to
continue the call over off-network facilities.
NOTE: The authorization code used to
access this feature is assigned on Record
Code AU, columns 12-13. 
						

							--TL-130400-1001
Table 4.4Entry Fields for Record Code OF (Continued)COMMENTS
or 
4-digit numberingplan)is used at thesite.
-This feature can be used to provide a
uniform numbering plan to a private network.
-Record Code NT determines the network
ment this feature refer toNumbering Plandetermine if theHNPA needs tobedeletedor
if it must be left on.
-If the routing is over ATT, the field must
-=dial tone is not
tone is heard.
required-The customer determines whether or not
this field should be activated or not.
51Reserved- = only allowed
entryThis field can only be dashed.
52Recent Changel-6 = numberThis field determines the minimum security
Save Data Baselevel required to save the data base, entered
Security Levelvia recent change, to disk.
-Record Code SL, columns 13-14, defines
security levels.
-This feature allows the customer to write to
disk. 
						

							TL-130400-1001Table 4.4Entry Fields for Record Code OF (Continued)COMMENTS
-The fielddetermines whether or not an
incoming network trunk is required to have an
FRL value assigned to it.
-This feature can only beusedif column
21NOTE: If a remote switch cannot assign an
FRL value to an outgoing trunk, the 
OMNI SI
can assign one. This is done on Record
Code 
Tl, column 69.
-If an incoming default FRL is not assigned
by this switch and this field is dashed, the call
will still come through.
-If the column is marked Y, theincoming
digit screening is to be preformed by MERS
Y = mutual hold isThis field determines whether or not the
system allows the mutual hold feature.
- = mutual hold is-If this feature is activated when two stations
are connected, both parties can place each
other on hold.
-If this feature is not in effect, only the station 
						

							--TL-130400-1001
Record Code OT:
Off ice Timeout Values4.5 Record Code OT, Figure 4.5, defines the timeout intervals
required for the various call conditions.
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Figure 4.5 Record Code OT:
Office Timeout Values Data Sheet 
						

							TL-130400-1001Table 4.5Entry Fields for Record Code OTCOMMENTS
seconds before the call is automatically
disconnected after message completion.
suggested value,-The timing value must exceed the length of
themessage for the completemessage to be
-It is recommended that this field be made 3
000-255 = time inWhen the attendant camps on to a busy
station and the station remains busy, this field
determines the number of seconds that pass
before the call is returned to the console.
station user has to dial the first digit of a
-If a digit is not dialed in this amount of time,
suggested valuethe station user is disconnected.
-If a station user takes too long to dial,
, system traffic could be affected and resulting
in delays getting system dial tone.
-This field is used in conjunction with
columns 21-23 (interdigital time) which gives
the timeout factor for all remaining digits.
-This does not apply to the consoles.
21-23Interdigital000-255 = time inThis field determines the maximum number of
Timeoutsecondsseconds a station user can take between
%5=dialing station or telephone number digits
before system disconnect.
suggested value-In a MERS application, it is recommended
that this value be kept at 005, or the system
will take too long to 
outpulse a call.
-This does not apply to the consoles.
24-26Divert No000-255 = time inThis field determines the number of seconds a
Answer Timesecondscall to a POTS telephone will ring before being
E&o=forwarded to a no-answer divert destination.
-This field should always be less than
suggested valueattendant no- answer time (columns 45-47).
30 = default-This value is programmable on an individual
basis for Integrated Featurephones. 
						

							TL-130400-1001Tabie 4.5Entry Fields for Record Code 0T (Continued)Recall on Hold
suggested valuecall put on hold and not retrieved to recall to
the attendant.
-Depending on how busy the attendant is, the
recommended value may prove too long for
some sites. A shorter value of 045 may work
better at sites where there are complaints of
Attendant Call
suggested valueAnswer) service.
-If the attendant is busy when an incoming
trunk call comes in, the call is automatically
routed toUNA whenthis timingparameter is
-The calling party hears ringing until
connected to the UNA destination.
-The UNA feature is assigned on Record
Code CA, columns 27-30 and 43.
33-35 
Outpulse003-015 = time inThis field determines the amount of time, in
:Interdigital Timetenths of a secondtenths of a second, between successive dial
Factor
&=pulse digits being sent from the sender.
suggested value
36-38Call Park
000-255 = time inThis field determines the amount of seconds
secondsbefore a call that is parked or not retrieved will
orrecall or ring back to the station that parked
45=the call, to the attendant, or to another
suggested valuedestination if calls are forwarded.
39-41Hunt Group005 = only allowedThe suggested value is 005.
Camp-onentry
Rescan Rate
42-44
Call Hold000-255 = time inThis field determines the number of seconds
secondsbefore a call that was put on hold by a station
&automatically rings back to that station.
-If the station is busy or does not answer, the
suggested valuecall goes to the console. 
						

							TL-130400-1001COL.NO.
Table 4.5Entry Fields for Record Code CT (Continued)
COL.VALID
NAME
ENTRIESCOMMENTS
45-47Attendant No-000-255 = time inThis field determines the number of seconds it
Answer Timesecondstakes for a trunk-originated call to return to
the console if the attendant extended the call
%-./ .”Go=to a station that did not answer.
suggested value
48-50Information
000-255 = time inFor a CAS Branch application, indicate the
Tone Delay 
,_milliseconds
amount of time between the detection of an
:;2=RLT (Release Link Trunk) being answered (by
an ACD agent or CAS) and the start of
suggested valueinformation tone sending.
51-53Release Link
000-255 = time in
Trunk BusyIn a CAS Branch application, this field
milliseconds
Guarddetermines the amount of time for the busy
Go=guard feature on 
RLTs to go into effect.
-The busy guard interval prevents a
suggested valuereseizure of an RLT by the CAS Branch
system for a new call after a disconnect
(attendant release) is recognized.
54-56Release Link
000-255 = time inIn a CAS Branch application, this field
Trunk Recall on secondsdetermines the number of seconds allowed for
No Answer
G5=a call extended by an RLT to ring.
-If the call is not answered before this timer
suggested valueis up, the call is routed back to a 
CASACDagent.
57-59Release Link
000-255 = time inIn a CAS Branch application, this field
Trunk Recall
secondsdetermines the number of seconds a call
Camp-on
:;5=extended by an RLT can be camped on to a
busy station.
suggested value-If the call is not answered before this timer
is up, the call is routed back to a 
CASACDagent.
60-62Release Link000-255 = time inIn a CAS Branch application, this field
Trunk Recallsecondsdetermines the number of seconds a call can
Silent Hold
orwait in the silent hold queue.
030 =-When this timer is up, the call is routed to a
suggested value
CASACD agent.
127 = default