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GTE Omni Si Database Technical Practices Manual

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    of 950
    							5210Active 
    DCPs 0600
    1 l/21/86 13:32:34(Uptime 1 
    21:01:14)
    8187 
    						
    							TL-130200-10012. ENTER PASSWORDSYSTEM LEVEL: 
    @
    ADMIN OPTIONS
    Select the 
    ADMIN option you choose to work
    with
    1. Data Base Editor2. Maintenance and Administration
    3. Run ADMP A-side test code4. Reload the ADMP
    NOTES:ENTER the number of your choice: 1
    Press RETURN
    Enter 1 to 51. The system will allow three chances for correct password and
    then return to NETPKG.
    2. User Guide is written for level 5 passwords.
    81875210 
    						
    							TL-130200-1001Fault Resolution7.10.2 This paragraph focuses on the use of maintenance tools
    to resolve faults, and, in addition, on the interpretation and
    application of feedback from the ADPM maintenance terminal .
    PCB RemovalNOTE: The following cards cannot be removed and replaced
    and Replacementwithout placing them 00s.
    MNEMONICFB NUMBERDESCFWI-ION.
    VPLCFB-17226-AVoice Packet Line Card (8 circuits)
    PBE/T
    PRFB-17227-A
    FB-17228-APacket Bus Extender/Terminator Card (See
    Note)
    Packet Router (See Note)
    ADMP-AFB-17229-AAdministrative Maintenance Processor (See
    Note)
    ADMP-BFB-17230-AAdministrative Maintenance Processor
    CB (DCB = P)
    FB-17231 -AUniversal Control Board (Data Control
    Processor)
    5210NOTE: Disconnect the cables from the front of these cards
    before removing or replacing them.8187M-277 
    						
    							TL-I 30200-l 001
    Fault Code 39Description:
    ADMP InitializationThis fault indicates errors in the ADMP-PEC interface. The
    Related ErrorsPEC, which has the ADMP in it, has some problems (e. g., PEC
    OOS, PEC has lost communication with the ADMP). This fault
    may also indicate inconsistency in data switch related data base.
    Register Data As System Prints:, CECX ,
    OnlineCEC A!gi 7
    006 = Noresponseon
    contlguratlon data
    01 = Undetlned Status
    08 = No associated voice
    call 
    processing (VW)
    09 = Device type
    not implementedstatusPprameter 1 = P rameter 2 = Pa-ameter =d&ice typePEC 0 SID
    Device type’
    NOTE; See Fault Log, Section 2.0.
    Fault Resolution Steps:
    * If B register value is 01 or 02, complete the following steps:
    - Ensure host PEC is in service.- MR 50 thru MR 57.
    - Ensure ADMP card is seated properly.
    - Ensure ADMP is loaded and in service.
    o If B register value is 03 thru 09, this indicates an internal data
    base problem and the technician should call for assistance.
    81875210 
    						
    							TL-130200-1001Fault Code 41
    Disk 
    I/O ErrorsFAULT CODE 
    - 41
    NO
    q YESC=FF
    POWER DOWN
    SYSTEM
    PSUPY FOR
    NO
    + YES
    R&R FLOPPY
    DISK DRIVE-q-e-)5210M-279 
    						
    							TL-130200-1001
    THIS PAGE IS INTENTIONALLY LEFT BLANK.
    M-28081875210 
    						
    							TL-130200-1001RECENT CHANGE8.0 The Recent Change feature is part of the primary system
    software. Plain language entries are used to display, or change
    data base information. The SHOW, 
    LlST, or DISPLAY functions
    display data base information, while ADD, CHANGE, or DELETE
    functions are used to change data base information.
    -..Recent Change allows the user to modify the data base in order
    to satisfy voice communications and data processing
    requirements. Recent Change is also used to keep up with
    hardware changes in the system.As hardware is upgraded,
    Recent Change is used to make necessary changes in system
    software.
    Access Recent Change8.1 The correct Security Code must be entered in order to
    access Recent Change (see paragraphs 1.2 and 1.3). A Security
    Level 4 is required to complete most Recent Change
    transactions.
    The System Recent Change Primary Options Menu, On-Line
    Maintenance, and the CAS 
    Main/ACD Supervisor Options are
    found in the Systems Option Menu. Use the following steps to
    access the Systems Options Menu:
    NOTE: All entries made in recent change transactions end with a
    period. Type the 
    (.) Period.
    1. Type SL OL. (period)
    The system responds:SECURITY CODE 
    >2. Type four-character Security Code XXXX. (period)
    NOTE: A Security 
    Level of four or higher must be entered to work
    with Recent Change.
    The system responds:OPEN AT LEVEL 4
    3. TYPE 
    RC.(Recent Change period)
    The system responds:
    r-------------------------------------------------~I
    I0 I
    I
    ISYSTEM OPTIONS MENU
    I
    I
    I
    I
    I
    I1) SYSTEM RECENT CHANGE PRIMARY MENU i
    II
    I28) MAINTENANCE
    I
    I83) CAS 
    MAlN/ACD SUPERVISOR OPTIONSI
    II
    II
    I89) SAVE DATA BASE
    I
    IX) END RECENT CHANGEIIII
    I
    II
    I ENTER TRANSACTION iwm3m -- >I
    I
    L-----____----------------------------------------~
    52108187M-281 
    						
    							TL-130200-1001
    Detailed descriptions and applications of System Recent
    Change transactions are covered in the OMNI SI Recent
    Change Manual S.V.R. 
    5.2.1.0. The Recent Change Manual
    includes the following information:
    List of Recent Change Transactions
    Recent Change Menu Options
    Manual Recent Change
    Recent Change Transaction Sequences
    On-Line Maintenance appears in part three of this section,
    while CAS 
    Main/ACD Supervisor Options coverage follows
    here in paragraph 4.2
    The Recent Change transaction, Save Data Base transaction
    number 89, is accessed from the System Options Menu. The
    minimum security level required is data base programmable in
    data base table 
    T6071, system feature table, byte 7, bits 5-7.
    This transaction writes the office dependent base from memory
    to the hard disk.
    CAS Main/ACD8.2 The CAS Main/ACD Supervisor Options allow the user to
    Supervisor Optionsdisplay or change data base information for Centralized Attendant
    Service (CAS) Main, or Automatic Call Distribution (ACD) system
    operations. This option is accessed in the following manner:
    1. From the Systems Options Menu select transaction 83.
    The system responds:
    r-------------------------------------------------------------------,II83 ;I
    ICAS MAIN/ACD SUPERVISOR OPTIONSfIIIII90) FADS DISPLAYI
    II
    III38) CAS MAIN/ACD SUPERVISORY RECENT CHANGE MENU;I
    I
    I
    I
    I85) SUPERVISOR MESSAGE HANDLER
    IIII
    I
    I0) GO TO SYSTEM OPTIONS MENUI
    IIII
    ; ENTER TRANSACTION NUMBER -- >I
    I
    L-------------------__-_______________---------------------------------------------,2. When an item is selected from the CAS 
    Main/ACD Supervisor
    Menu (a primary menu), the transaction is loaded into system
    memory and executed.After that particular change or display
    transaction is completed, the system responds:
    ENTER END (E), REPEAT (R) OR TRANSACTION NUMBER (0
    - 224) >IM-282
    81875210 
    						
    							5210TL-130200-1001
    With this prompt the user ends the exercise (type E period),
    repeats the same transaction (type 
    R period), or proceeds to
    another transaction (type another transaction number from zero
    to 224 period).
    If the user enters E, the Recent Change Options Menu appears:
    r-------------------------------------------------~
    IRECENT CHANGE OPTIONSI
    II
    I
    IA) BEGIN
    I
    I
    II
    I
    6) SAME ONEI
    IIC) BACK ONEI
    I
    IID) HELP
    IIIIE) ERROR EXPLANATION
    I
    I
    IF) SYSTEM OPTIONS MENU
    I
    IX) END RECENT CHANGE
    I
    II
    I
    IENTER THE LETTER OF YOUR CHOICE HERE >iL--__---------------------------------------------~The following explanations apply to the Recent Change Options
    menu displayed after every CAS 
    Main/ACD Supervisor Option
    transaction. This menu allows the user to select the next
    transaction.
    A) BEGIN 
    - Show the Recent Change System Options Menu
    8) SAME ONE - Show the same menu just displayed
    C) BACK ONE 
    - Show the menu before the one just displayed
    D) HELP 
    - Show the Help Menu
    E) ERROR EXPLANATION 
    - Show the Error Explanation Menu
    F) SYSTEM OPTIONS MENU 
    - Show the Systems Option Menu
    X) END RECENT CHANGE 
    - End CAS Main/ACD Supervisor
    Option
    a/a7M-283 
    						
    							TL-130200-1001CAS Main/ACD Help8.2.1 HELP (Option D) and ERROR EXPLANATION (Option E)
    assist the user in selecting additional transactions.
    When working in CAS 
    Main/ACD, or FADS, Help Menus for most
    transactions are accessed by entering CONTROL H (press the
    CNTRL and H keys at the same time). The System will respond :
    r----------------------------------------------------------------------------------~IIIHOW TO USE THE HELP MENUS
    II.=.I
    II
    I.._ MOST OF THE SUPERVISORY RECENT CHANGE AND FAD DISPLAYS1IIIHAVE A HELP MENU ASSOCIATED WITH THEM. EACH HELP MENU GIVESII-A DESCRIPTION, PURPOSE AND USE OF ITS ASSOCIATED RECENTI
    iCHANGE OR FAD DISPLAY.THE HELP MENUS CAN BE VIEWED BY ENTERING A i
    ICNTRL-H WHILE IN THE DISPLAY FOR WHICH THE USER WISHES TO SEE THE HELP !
    ; MENU. ONCE THE USER HAS COMPLETED VIEWING THE HELP MENU, A RESPONSE OF :
    : N TO THE PROMPT AT THE BOTTOM WILL RETURN THE USER TO THE START OF THE :IDISPLAYIII
    IIN WHICH A CNTRL 
    - H WAS ENTERED.I
    IIIIIII
    II
    I
    IIENTER END (E), REPEAT (R) OR TRANSACTION NUMBER (0 - 224) >III
    I
    1II
    II
    I
    IL----------------------------------------------------------------------------------~1. If no help menu exists for that transaction, the system
    responds:
    HELP NOT AVAILABLE 
    > INVALID INPUT
    2. Help is provided for a single transaction, or the help
    message will affect two or three related transactions.
    3. Help consists of a description of the transaction, how the
    transaction impacts software, and how the information
    displayed is used in CAS 
    Main/ACD, or FADS system
    operation.
    An experienced user can omit the step of selecting
    transactions from a menu by simply typing the correct
    transaction number. Both the System Options Menu and the
    CAS 
    Main/ACD Supervisor Options Menu offer a prompt
    which allows the user to directly input transaction numbers.
    In this case, the following prompt will appear:
    ENTER TRANSACTION NUMBER -- 
    >M-284
    81875210 
    						
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