Mitel SX 200 DIGITAL Pabx Shipping, Receiving, And Installation Information Manual

							Customer Data Entry (CDE)
TABLE 4-1
LIST OF CUSTOMER DATA ENTRY FORMSNumberTitle
i:System Configuration
Feature Access Codes
03Class-of-Service Define
izSystem Options/System Timers
Tenant Interconnection Table
i;Tenant Night Switching Control
Console Assignments
i89Attendant LDN AssignmentsStations/SUPERSET Telephones10Pickup Groups
::Data Circuit Descriptor
Data Assignment13Trunk Circuit Descriptors14Non-Dial-In Trunks15Dial-In Trunks16Trunk Groups17Hunt Groups18Miscellaneous System Ports19Cal I Rerouting Table
f YARS: CGR Group Definition
ARS: Day Zone Definition
22ARS: Modified Digit Table23ARS: Route Definition
I:ARS: Route Lists
ARS: Route Plans26ARS: Digit Strings27ARS: Maximum Dialed Digits28Form Access Restriction Definition29DTE Profile
i:Device Interconnection Table
System Abbreviated Dial Entry
iiCDE Data Print
Account Code Entry34Directed IO35Global Find Access Code36Modem Assignment37Guest Room SUPERSET Keys Template
3:ACD Keys Template
ACD Agent Groups40ACD Supervisors41ACD Paths42Tl Link Descriptors
43Tl Link Assignment
44Network Synchronization
Page 9 
						

							SECTION MITL9109-094-210-NA
IO:15 PM 15-JAN-88TABLE 4-2
AVAILABLE FORMS
CDE TERMINAL DISPLAY
alarm status = NO ALARM
FORMS01 = SYSTEM 
CXINFIUJRATION02 = FEATURE ACCESS CODES
03 = CDS DEFINE04 = SYSTEM OPTIONS/SYSTEM TIMERS
05 = 
TOVAM INTERCONNECTION TABLE06 = TENANT NIGHT SWITCHING CONTROL07 = CWSOLE ASSIGNMENTS08 = AlXNDANT LDN ASSIGNMENTS
09 = STATI CINS/SUPERSET TELEPmWUES10 = PICKUP GROUPS11 = DATA CIRCUIT DESCRIPTOR12 = DATA ASSIGNMENTS
13 = 
TRUUK CIRCUIT DESCRIPTORS14 = NON-DIAL-IN TRUVKS15 = DIAL-IN TRUUKS16 = TRUUKS GROUPS
17 = I-MT GROUPS18 = MISCELLANEOUS SYSTEM FORTS
19 = CALL REROUTING TABLE20 = ARS: CDR GROUP DEFINITION
21 = ARS: DAY ZONE DEFINITION
22 = ARS: MODIFIED DIGIT TABLE
23 = ARS: 
RDUTE DEFINITION24 = ARS: ROCrrE LISTS
25 = ARS: ROUTE PLANS26 = ARS: DIGIT STRINGS
27 = ARS: 
MAXIM DIALED DIGITS28 = FORM ACCESS RESTRICTION DEF’N
ENTER FORM 
u:
6-WIT7-TOP8-BOl-ml9-O-ATTENDANT CONSOLE DISPLAY
01 = SYSTEM 
coNFIGURATIoNENTER FORM NLhI:F6XUlTF7>TOPFORMS
02 = FEATURE ACCESS CODESF8>BOlTC#dF9>FO>Exit from CDE
4.09To exit from CDE, press the QUIT softkey at the Available Forms
level. The console returns to the level that is displayed in Figure4-1, Console Application Prompt. The terminal returns to the level of
selecting an application; the system is now ready for another applica-
tion (such as Maintenance).Page 10 
						

							Customer Data Entry (CDE)Form 01- System Configuration
4.10 This form specifies the intended location of each peripheral
card for the system. Refer to Table 4-3, FORM 01 
- System
Configuration. If the peripheral cards are installed before the system is
programmed, this form enables the configuration of the system ac-
cording to the actual installation. If the system is programmed prior to
the peripheral card installation, then this form acts as a guide during
the installation process. If the installed card type does not match the
card type in the PROGRAMMED field, then that device does not func-
tion. No error message is provided, but the card alarm LED will flash.
4.11When the system is programmed, the CDE software uses the
PROGRAMMED field of this form to generate a list of physical
location (bay, slot and circuit) numbers that can be programmed in
subsequent forms. These forms include:
0Form 07, Console Assignments,
lForm 08, Attendant LDN Assignments,
0Form 09, Station and SUPERSET Telephones,
lForm 12, Data Assignment,
lForm 14, Non-Dial-In Trunks,
lForm 15, Dial-In Trunks,
lForm 18, Miscellaneous System Ports and
lForm 36, Modem Assignment.
When a device is assigned to a physical location, the system first
checks the appropriate card type in this form.
TABLE 4-3
FORM 01- SYSTEM CONFIGURATION
CDE TERMINAL DISPLAY
IO:15 PM 15-JAN-88
alarm status = NO ALARM
BAYSLT CCTPROGRAMMEDINSTALLED
01 06 
-
8107 -
02:7 -CNS LINE CARDONS LINE CARD
if83 -LWGS TRLhlK CARDLS/GS TRU’iK CARDUUIVERSAL CARDU’JIVERSAL CARD
Xf83x:MUSIC PAGER MODULECONSOLE MCWLECONSOLE MODULE
x;03x3 04DTMF RECEIVERDTMF RECE I VER02 04 
-DIGITAL LINE CARDDIGITAL LINE CARD
02 04 
-DIGITAL LINE CAFDDIGITAL LINE CARD
IIII-LINE CARDS2-TRWK CARDS3-UUIVERSAL4-SYSTEM TYPEB-CONFIGURE
6-QUIT7-BAY/SLT/CCT8-DELETE9-VERI FY DATAO-ATTENDANT CONSOLE DISPLAY
BAYSLT CCTPRDGWEDINSTALLEDCOMMENTS02 04 -DIGITAL LINE CARDDIGITAL LINE CARDFl>LINE CARDSFbTRUUK CARDSFBXNIVERSALF4>SYSTEM TYPEFSXONF I GUREF6XXJ ITF7>BAY/SLT/ccTF8XIELETEFS>VERI FY DATA FO>
Page 11 
						

							SECTION MITL9109-094-210-NA
4.12Field DescriptionBAY, SLT and CCT: These fields specify the physical location of each
card type. The circuit number represents the physical location of each
module on the Universal Card.
PROGRAMMED: This field specifies the intendsd location of the re-
quired card types. Data can be assigned to the PROGRAMMED field
before the cards are installed.
INSTALLED: The data in the INSTALLED field reflects the actual in-
stalled cards. The system updates this field; the installer cannot edit it.
COMMENTS:This field stores additional data (a maximum of 20
characters), for the programmer’s reference. The system does not use
this information.
4.13Commands
l-LINE CARDS: Pressing this 
softkey programs the selected card slot
as a line card. If the slot is in a digital peripheral bay, four 
softkeysappear for selection of line card type. Refer to Figure 4-2, Line Card
Types for Digital Bays for this 
softkey presentation. Otherwise, two line
card type 
softkeys appear. Refer to Figure 4-3, Other Line Card Types
for Analog Bays for this 
sof-tkey presentation. In either case, pressing
the QUIT 
softkey returns the display to its previous state.
I-ONS LINE
2-OPS LINE3-DIGITAL LINE4-COV LINE5-
IS-QUIT 17-Is-b-lo-IFigure 4-2 Line Card Types for Digital Bays
l-ONS LINE: Pressing this 
softkey programs the selected card slot as
an ONS Line Card. Pressing the ENTER 
softkey completes the selection
and the PROGRAMMED field displays the ONS LINE CARD prompt.
2-OPS LINE: Pressing this 
softkey programs the selected card slot as
an OPS Line Card. Pressing the ENTER 
softkey completes the selection
and the PROGRAMMED field displays the OPS LINE CARD prompt. The
OPS Line Card is a high power card 
.and is restricted to the upper slots
of any digital bay. Placing this card in any other slot results in the
following error message:
High power card cannot be programmed at Bay/slot/circuit 
- xx/xx/xxx.
3-DIGITAL LINE:Pressing the DIGITAL LINE 
softkey programs the
selected card slot as a DIGITAL line card. Pressing the ENTER 
softkeycompletes the selection and the PROGRAMMED field displays the DIGI-
TAL LINE prompt.
4-COV LINE: Pressing the COV LINE 
softkey programs the selected
card slot as a COV Line Card. Pressing the ENTER 
softkey completes
Page 12 
						

							Customer Data Entry (CDE)
the selection and the PROGRAMMED field displays the COV LINE
prompt. The COV Line Card is a high power card and is restricted to
the upper slots of any digital bay. If the COV Line Card is placed in any
other slot, the system returns the following error message: High power
card cannot be programmed at Bay/slot/circuit - xx/xx/xx.
I-STATION2-3-
4-SUPERSET5-6-W IT7-8-
9-O-Figure 4-3 Other Line Card Types for Analog Bays
1 -STATION:Pressing the STATION 
softkey programs the selected
card slot as a Station Line Card. Pressing the ENTER 
softkey completes
the selection and the PROGRAMMED field displays the STATION LINE
CARD prompt.
4-SUPERSET: Pressing the 
SUPERSET softkey designates the selected
card slot as a 
SUPERSET Line Card. Pressing the ENTER softkey com-
pletes the selection and the PROGRAMMED field displays the 
SUPER-SET LINE CARD prompt.
P-TRUNK CARDS: Pressing the TRUNK CARDS 
softkey programs the
selected card slot as a trunk card. If the slot is in a digital peripheral
bay, three 
sof-tkeys appear for selection of trunk card type. Refer to
Figure 4-4, Trunk Card Types for Digital Bays, for this 
softkey pre-
sentation. Otherwise, three card type 
softkeys appear. Refer to Figure
4-5, Other Trunk Card Types for this 
softkey presentation. In either
case, pressing the QUIT 
softkey returns the display to its previous
state.
I-LWGSTFtlNK2-TlTRUVK3-4-6CCTDID5-
6-QUIT7-8-
9-O-Figure 4-4 Trunk Card Types for Digital Bays
l-LWGS TRUNK: Pressing the LWGS TRUNK softkey programs the
selected card slot as a 
LWGS Trunk Card. Pressing the ENTER softkeycompletes the selection and the PROGRAMMED field displays the
LWGS TRUNK CARD prompt.
2-Tl TRUNK: Pressing the Tl TRUNK softkey programs the selected
card slot as a 
-Tl Trunk Card. Pressing the ENTER softkey completes
the selection and the PROGRAMMED field displays the 
Tl TRUNK CARD
prompt. 
Tl Trunk cards can be programmed in even-numbered high-power slots only. Only 1 
Tl Trunk card is permitted per bay.
4-6 CCT DID: Pressing the 6 CCT DID 
softkey programs the selected
card slot as a DID Trunk Card. Pressing the ENTER 
softkey completes
the selection and the PROGRAMMED field displays the DID TRUNK
CARD prompt. The 6 CCT DID card is a high powered card and is
restricted to the upper slots of any digital bay. The system generates
Page 13 
						

							SECTION MITL9109-094-Zl O-NAan error message if this card is placed in any other slot.
I-CO 
TRU’IK6-QUIT2-3-E&MTRWIK4-6DID/TIE5-
7-8-
9-O-Figure 4-5 Other Trunk Card Types
I-CO TRUNK: Pressing the CO TRUNK 
softkey programs the selected
card slot as a CO Trunk Card. Pressing the ENTER 
softkey completes
the selection and the PROGRAMMED field displays the CO TRUNK
CARD prompt.
3-E 
& M TRUNK: Pressing the E & M TRUNK softkey programs the
selected card slot as an E&M Trunk Card. Pressing the ENTER 
softkeycompletes the selection and the PROGRAMMED field displays the
E 
& M TRUNK CARD prompt.
4-DID/TIE: Pressing this 
softkey programs the selected card slot as a
DID/Loop Tie Trunk Card. Pressing the ENTER 
softkey completes the
selection and the PROGRAMMED field displays DID/TIE TRUNK CARD
prompt.
3-UNIVERSAL: Pressing the UNIVERSAL 
softkey designates that card
slot as the Universal Card and displays the module types on the
softkeys. Refer to Figure 4-6, Module Types for this 
softkey presenta-
tion. (No 
softkey appears for the DTMF Receiver module. The system
enters this module in the PROGRAMMED field automatically). Note that
the Universal Card can only be assigned to those card slots rated for
high power consumption. These are the upper slots of any digital bay.
Pressing the QUIT 
softkey returns the display to the previous state.
l-6-QUIT2-MUSIC PAGER3-E&M MWJLE4-CONSOLE7-
8-
9-Figure 4-6 Module Types5-O-P-MUSIC PAGER: Pressing this 
softkey programs the selected module
as a Music on Hold/Pager Module. The PROGRAMMED field displays
MUSIC PAGER MODULE. Each MOH/Pager Module has a power rating of
1. Therefore, a Universal Card can support four of these modules.
3-E&M MODULE: Pressing this softkey programs the selected module
as an E&M module. The PROGRAMMED field displays E&M. Each E&M
module has a power rating of 3 (a maximum of three per Universal
Card).4-CONSOLE: Pressing the CONSOLE 
softkey programs the selected
circuit as a Console Module. The PROGRAMMED field displays CON-
SOLE MODULE. Since the Universal Card has a power rating of 10, and
each Console Module has a power rating of 5, a Universal Card can
support a maximum of two Console Modules.
Page 14 
						

							Customer Data Entry (CDE)Note:The system automatically programs DTMF Receivers where
they are installed, provided nothing is already programmed
for that circuit.
4-SYSTEM TYPE:The SX-200 DIGITAL Generic 1003 software can
support 4 system variants, two of which are interchangeable;
336 Port 
- This variant is digital and cannot be changed.
456-Port 
- This variant can be interchanged with the 480-port.
480-Port - This variant can be interchanged with the 456-port.
672-Port 
- This variant is digital and cannot be changed.
The SYSTEM TYPE 
softkey appears only on 336, 456, or 480-portsystems. On these systems the programmer cannot select the
672-port variant.
Pressing the SYSTEM TYPE 
softkey identifies the current system type
and displays a prompt requesting the user to enter the new system
type via one of two 
softkeys available (only alternate variants are
displayed). (Refer to Figure 4-7, System Type). Entering a new system
type, and pressing the ENTER 
softkey, resets the system and the
following is displayed on the command line:
Update is in progress and SYSTEM RESET will follow. Please wait.
If a device is programmed in either Bays 3, 4 or 5 the following error
message is displayed to inform the user to deprogram these bays:
Bay/Slot/Circuit 
- IWXX/XXhas device programmed. Cannot
change system.
I-480~PORT
6-2-336
PORT3-456PORT4-5-
7-B-9-O-ENTER
Figure 4-7 System Type
5-CONFIGURE: Before the system can function properly, the PRO-
GRAMMED field must match the INSTALLED field. Pressing the CON-
FIGURE 
softkey matches the PROGRAMMED field to the INSTALLED
field. Note that devices can be assigned to the cards in the PRO-
GRAMMED field but the card type cannot change. The CONFIGURE
softkey cannot be pressed if any device is specified (e.g., defining a
station in Form 09, 
StatiorVSUPERSET Telephones). When a new pe-
ripheral card is added to the system, it is necessary to manually
update the PROGRAMMED field. The INSTALLED field updates upon
exiting and re-entering this form.
6-QUIT:If another 
softkey was activated (e.g., LINE CARDS), then
pressing the QUIT 
softkey returns the display to the previous state. At
all other times, pressing the QUIT 
softkey exits Form 01 and returns
the display to the level where the forms are selected. Refer to Table
4-2, Available Forms.
Page 15 
						

							SECTION MITL9109-094-210-NA6-CANCEL: This 
softkey appears after a programming error has oc-
curred. Pressing the CANCEL 
softkey returns the display to the level
where the programming error was made. The CANCEL 
softkey appears
with an error message. Refer to Table 5-1, Programming Error Mes-
sages for a list of these error messages.
7-BAY/BLT/CCT: Instead of moving the line pointer to the desired line
of the form, the programmer can call it up directly by specifying the
bay, slot and circuit.
Pressing the 
BAY/SLT/CCT sof-tkey displays Bay: Slot: Circuit: on the
command line. The cursor appears to the right of the Bay: prompt. A
single digit specifies the bay location. When a valid digit has been
entered, the TAB or 
-cursor key can move the cursor to the Slot field.
If the programmer enters an invalid number, the system inhibits sub-
sequent cursor movement. Use the DEL or 
- cursor key to delete the
incorrect entry.
When the slot number has been entered, the ENTER 
softkey appears.
Entry of a circuit number is optional. If none is specified, the command
line displays data about the first circuit of the selected bay/slot num-
ber. The cursor moves to the PROGRAMMED field.
8-DELETE: This 
softkey appears when the command line is displaying
data. Pressing the DELETE 
softkey followed by the ENTER softkey re-
moves the selected entry from the form. Note that any devices pro-
grammed on the card in that slot must be deleted first, using the
appropriate form.
O-VERIFY DATA: Pressing the VERIFY DATA 
softkey begins a series of
system tests on the database. The command line displays a message
as each test completes successfully. These messages are:
PLID TO SWID CONVERSION SUCCESSFUL
ALL RECEIVERS ARE IN VALID STATESALL HUNT GROUPS ARE VALID
ALL TRUNK GROUPS ARE VALID
ALL PICKUP GROUPS ARE VALIDALL 
SUPERSET KEYS ARE VALID
ALL TRUNK NUMBERS ARE VALID
DISK TO RAM DATABASE COMPARISON INITIATED PLEASE
WAIT
DISK DATA BASE IS (VALID)/(CORRUPTED)If a test fails, the command line displays an error message and creates
a maintenance log. Refer to Section 
MITLS 109-094-350-NA, Trouble-
shooting. When all tests are complete, the form reverts to the original
softkey display (refer to Table 4-3, Form 01 - System Configuration).
O-ENTER: This 
softkey appears only after data for a’n entry has been
modified. Pressing the ENTER 
softkey stores the change in the data-
base.Page 16 
						

							Customer Data Entry (CDE)
Form 02- Feature Access Codes
4.14This form specifies the Feature Access Codes for the system
(refer to Table 4-4, Feature Access Codes). Feature Access
Codes can be a maximum of 
five digits (except Callback Busy and
Executive Busy Override access codes which must be only one digit).
The codes must be unique; they cannot match any listed directory
number or other access code in the system. Refer to Table 4-5,
Programmable Feature Access Codes for a complete list of the access
codes. To check assigned access codes, refer to Form 35, Global Find
Access Code. The system updates this form each time a code is
entered during CDE.
TABLE 4-4
FORM 02 
- FEATURE ACCESS CODES
CDE TERMINAL DISPLAY
IO:15 PM 15-JAN-88alarm status = NO ALARM
FEATUREFEATURE NAMEACCESS CODE
01Account Code Access75
02Auto-Answer Activation
x:Call Forwarding - Busy
Call Forwarding - Don’t Answert A05Call Forwarding - Busy/Don’t Answer06Call Forwarding - Follow Meii
xiCall Forwarding - I’m Here62Dial Call Pickup
09Directed Call Pickupi:10Do Not Disturb8011Extension General Attendant Access12Paging Access To Default Zone(s)8:
01Account Code Access752-3-4-TOP
5-BOlToM
i-QUIT7-FEATURE NLhlB-DELETE9-O-ATTENDANT CONSOLE DISPLAY
FEATUREFEATURE NAhlE
01Account Code Access
Fl>F2>F3>FGXlUlTF7>FEATURE NUilF8XIELETEF4>TOPF9>ACCESS CODE
75FS>BDlT(XvlFO>4.15Field Description
FEATURE: This field lists the feature numbers in numerical order. The
FEATURE field cannot be modified.
FEATURE NAME:This field lists the names of the features. The
FEATURE NAME field cannot be modified.
ACCESS CODE: This field displays the access code for each feature.
Page 17 
						

							SECTION MITL9109-094-210-NA4.16 Commands
4-TOP: Pressing the TOP 
softkey moves the line pointer to the first
line of the form. The command line displays the first line.
5-BOTTOM: Pressing the BOTTOM 
softkey moves the line pointer to
the last line of the form. The command line displays this line.
6-QUIT: Pressing the QUIT 
softkey when editing this form returns the
display to the level before the field was modified. The change is not
saved. At all other times, pressing this 
softkey exits Form 02 and
returns the display to the level where the forms are selected. Refer to
Table 4-2, Available Forms.
6-CANCEL: This 
softkey appears after a programming error has oc-
curred. Pressing the CANCEL 
softkey returns the display to the level
where the programming error was made. The CANCEL 
softkey appears
with an error message. Refer to Table 5-1, Programming Error Mes-
sages for a list of these error messages.
‘I-FEATURE NUM:The FEATURE NUM 
sof-tkey allows the user to
select a Feature Access Code by number. Pressing this key clears the
command line and positions the cursor after the ENTER FEATURE NUM:
prompt. Entering the I- or 2-digit feature number displays that access
code with its name on the command line. The cursor moves to the
start of the ACCESS CODE field on the command line ready for a new
access code entry.
8-DELETE: This 
softkey appears only when the line pointer is pointing
to data (i.e., data on the command line). Pressing the DELETE 
softkeyremoves the access code from the database. The deletion is com-
pleted by pressing the ENTER 
softkey. This feature is no longer acces-
sible; the code is available for use elsewhere in the database. Note that
the ENTER 
softkey must be pressed to save the deletion in the data-
base.O-ENTER:Pressing the ENTER 
softkey (or the RETURN key on a
terminal) stores the access code in the database. Note that the ENTER
softkey appears only after a Feature Access Code is changed.
Page 18