Mitel SX 200 DIGITAL Pabx Shipping, Receiving, And Installation Information Manual

							Customer Data Entry (CDE)
4.77
Commandsl-SMDWNO SMDR: This softkey enables and disables the Station
Message Detail Recording (SMDR) feature for the Trunk Group. When
the SMDR feature is enabled, the header line displays [SMDR 
I and the
softkey displays NO SMDR. Pressing the NO SMDR softkey disables the
SMDR feature for that Trunk Group. The 
softkey now displays SMDR
and the header line displays [NO 
SMDRI.P-CIRCULAR/TERMINAL:This 
softkey selects Circular or Terminal
hunting. When the Trunk Group is defined as a Terminal type, the
header line displays 
[TERM] and the softkey displays CIRCULAR. Press-
ing the CIRCULAR 
softkey programs the selected Trunk Group as a
Circular type. The header line now displays 
[CIRCI and the softkeydisplays TERMINAL. Refer to Section 
MITL9109-094-105-NA, Features
Description for details on Circular and Terminal Trunk Groups.
3-INSERT:
This 
softkey adds new members to the Trunk Group.
Pressing the INSERT 
softkey clears the command line and moves the
cursor to the TK NUM field. The addition is completed by entering a
valid trunk number. The system inserts the addition before the line
previously displayed on the command line. Note that this 
softkey only
appears if there is data present in this form.
4-TK GRP NAME: This 
softkey specifies a character name for the
selected Trunk Group. Pressing the TK GRP NAME 
softkey displays the
following prompt on the command line: ENTER TRUNK GROUP NAME:.
The name specification is completed by entering a character name (a
maximum of eight characters). The Trunk Group name is displayed on
the header line beside the Trunk Group number.
5-TRUNK GROUP: This 
softkey selects a Trunk Group. Pressing the
TRUNK GROUP 
softkey displays the ENTER TRUNK GROUP NUM:
prompt on the command line. The selection is completed by entering a
valid Trunk Group number (1 to 50).
6-QUIT: Pressing the QUIT 
softkey directly after a field has been
edited restores the form to the level before the field was modified. The
change is not saved. At all other times, pressing the QUIT 
softkeyreturns the display to the level where the forms are selected.
6-CANCEL: This 
softkey appears after a programming error has oc-
curred. Pressing the CANCEL 
softkey returns the display to the level
where the programming error was made. The CANCEL 
softkey appears
with an error message.
8-DELETE: Pressing the DELETE 
softkey removes the selected trunk
from the Trunk Group. The deletion is completed by pressing the
ENTER softkey.O-ENTER: This 
softkey appears only after data for an entry has been
modified. Pressing the ENTER 
softkey commits each modification one
at a time to the database.
Page 
89 
						

							SECTION MITL9109-094-210-NAForm 17 
-Hunt Groups
4.78This form specifies the members of each Hunt Group by exten-
sion or 
DATASET numbers. Refer to Table 4-30, Hunt Groups.
The system supports a maximum of 50 Hunt Groups; each group
supports a maximum of 50 members. Only 
DATASETs can be added to
a data hunt group and data hunt groups can only contain 
DATASETs.Only modems can be added to a modem hunt group and modem hunt
groups can only contain modems.
TABLE 4-30
FORM 17 
- HUNT GROUPS
CDE TERMINAL DISPLAY
4:26 PM 15-JAN-88alarm status = NO ALARM
[GRP 1:211 IclRcIIsm/sErlI
,-
XrNlhl
111112
113
1143AY
IIIIII3114J. HENRY
I
I-GROUP TYPE2-TERMINAL
6-QUIT7-ACCESS CODE
1113-INSERT
8-DELETE01 03 01
4-OFT I ONS
9-EXT NlblN. 
MIWLEKJN5-W GROUP
O-ATTENDANT CONSOLE DISPLAY
[ GRP I:211 [CIRCE1 [STIWSETIEXT NlblBAY SLT CCT11101 03 01FIXRWP TYPEFZ>TEF&l I NALF3> I NSERTF4XX’T I ONSFSX-WT GROUPF6XlU I TF7>ACCESS CODEF8>DELETEFS>EXT NLhlFO>4.79Field Description
Header:The header line indicates which Hunt Group is being pro-
grammed, its access code, the type of hunting used (Terminal or
Circular) and the type of hunt group 
(Stn/set, Agent, Recording).
EXT NUM: This field lists the members of each Hunt Group according
to their extension numbers. Valid numbers include extension numbers
of Rotary Dial or DTMF sets and 
SUPERSET Prime Line and DATASETnumbers.
BAY, SLT, CCT and COMMENTS : These fields are informational fields
only. They cannot be modified in this form. When an extension or
DATASET number is added to a Hunt Group, the corresponding phys-
ical location number (BAY, SLT and CCT) and the COMMENTS fields
Page 90 
						

							Cu’stomer Data Entry (CDE)
from Form 09 
(Station/SUPERSET Telephones) and Form 12 (Data As-
signment) are automatically displayed.
4.80 Commands
l-GROUP TYPE: Pressing this 
soYkey displays softkeys which repre-
sent the alternative Hunt Group 
iypes. (Softkeys GROUP TYPE and
CIRCULAR/TERMINAL do not appear until the hunt group exists. A hunt
group is not created until the first member is defined). Refer to Figure
4-14, Hunt Group Types. Note that the selected group type does not
appear on the 
sof-tkey display.
l-2-RECORDING3-AGENT4-6-
6-QUIT7-
8-9-O-Figure 4-14 Hunt Group Types
l-STN/SET: Pressing this softkey programs the selected Hunt Group
as a 
Station/SUPERSET Telephone type. A bay/slot/circuit number of
any type of line card can be used with this type of Hunt Group. The
header line displays the 
[STN/SETI prompt to indicate this type of Hunt
Group.l-DEFAULT: This 
sof-tkey appears when the first modem hunt group is
established. (All the devices are modems; the header reads MODEM).
Pressing the DEFAULT 
softkey makes the hunt group the default mo-
dem pool; the header reads MODEM/D. All members of the Default
Modem Pool must be in BOTH mode.
l-DEFAULT OFF: This 
softkey appears only if the hunt group is the
default modem pool. Pressing it removes the hunt group’s -default
status.
P-RECORDING:Pressing this 
softkey programs the selected Hunt
Group as a Recording type. Only those bay/slot/circuit numbers refer-
ring to the ONS Line Card can be used with this type of Hunt Group.
The header line displays the [RECORD.] prompt. The RECORD prompt
appears only if the hunt group contains 2500 sets.
3-AGENT: Pressing this 
softkey programs the selected Hunt Group as
an Agent type. The header line displays the [AGENT 1 prompt.
2-CIRCULAR/TERMINAL: This 
softkey has two functions. It specifies
the selected Hunt Group as a Circular or Terminal type. Refer to
Section 
MITL9109-094-105-NA, Features Description for details on Cir-
cular and Terminal Hunt Groups. When the Hunt Group is defined as a
Terminal type, the header line displays [TERM] and the 
softkey displays
CIRCULAR. Pressing the CIRCULAR 
softkey programs the Hunt Group
as a Circular type. The header line now displays 
[CIRCI and the softkeydisplays TERMINAL.
3-INSERT: This 
softkey adds new members to the selected Hunt
Page 91 
						

							SECTION MITL9109-094~Zl O-NAGroup. Pressing the INSERT 
softkey clears the command line and
moves the cursor to the EXT NUM field. The addition is completed by
entering a valid extension number. The system inserts the addition on
the line preceding the current line. Note that this 
softkey only appears
if there is data present in this form.
4-OPTIONS: This 
softkey selects, in order, the following characteris-
tics of the Hunt Group: Overflow destination, Hunt Group Name, Mes-
sage Length (Recording Hunt Groups only) and Report ID (ACD only). In
each case, 
softkey 2 is used to change the characteristic. Value inputs
are entered on the command line in the usual manner.
P-OVERFLOW: This 
softkey allows the programmer to assign a des-
tination where calls can be answered when all members of the hunt
group are busy.
P-NAME:This 
softkey appears only if an access code has been
programmed for the Hunt Group. The NAME 
softkey allows the pro-
grammer to assign a name to the Hunt Group. The name can be up to
12 characters long. The first character must not be 
*, # or a number;
the name cannot contain blanks or dashes.
P-DTRX ON/OFF: This softkey appears only when the Hunt Group is
of the Modem type. The DTRX ON option provides immediate DTRX
access. DTRX OFF also provides DTRX access, but only after the 
inter-digit time-out has expired (about 15 seconds).
2-MSG LENGTH: This softkey appears only if the Hunt Group is of the
Recording 
type.‘However, it applies only to ACD Recorded Announce-
ment Device hunt groups. The length is entered in minutes and sec-
onds. The default value is 10 seconds; the maximum is 4 minutes. The
timer should be set at least 3 seconds longer than the actual message
length.
2-NEW REP ID: This 
softkey applies only for ACD Agent Hunt Groups.
A Report ID is created when the Hunt Group is created. This 
softkeyassigns a new ID.
5-HUNT GROUP: This 
softkey selects a Hunt Group. Pressing the
HUNT GROUP 
softkey displays the ENTER HUNT GROUP NUM: prompt
on the command line. The selection is completed by entering a valid
Hunt Group number 
(1 to 50).
6-QUIT: Pressing the QUIT 
softkey when editing this form returns the
display to the level before the field was modified. The change is not
saved. At all other times, pressing this 
softkey exits Form 17 and
returns the display to the level where the forms are selected.
6-CANCEL: This 
softkey appears after a programming error has oc-
curred. Pressing the CANCEL 
softkey returns the display to the level
where the programming error was made. The CANCEL 
softkey appears
with an error message.
7-ACCESS CODE: This 
softkey assigns an access code for each Hunt
Page 92 
						

							Customer Data Entry (CDE)
Group. Pressing the ACCESS CODE softkey displays the ENTER NEW
ACCESS CODE: prompt on the command line. The access code speci-
fication is completed by entering a valid number which must be unique
in the database. The access code is displayed on the header line and
can be a maximum of five digits.
8-DELETE: Pressing the DELETE 
softkey removes the selected exten-
sion number from the Hunt Group. The deletion is completed by press-
ing the ENTER 
softkey. After the last member is deleted from the Hunt
Group, the system deletes the access code from the database.
Q-EXT NUM: Pressing this softkey displays ENTER EXTENSION NUM
on the command line. When a valid number is entered, followed by
pressing the ENTER 
softkey, the screen displays the appropriate Hunt
Group and the command line displays the number and its location
BAY/SLT/CCT.
O-ENTER: This 
softkey appears only after data for an entry has been
modified. Pressing the ENTER 
softkey commits each modification one
at a time to the database.
Page 93 
						

							SECTION MITL9109-094-210-NAForm 18 
-Miscellaneous System Ports
4.81This form assigns a physical location to three types of devices
and three alarms. The devices are a Music on Hold source,
Paging equipment and Night Bells equipment. The alarms are Minor,
Major and Critical. The system supports 25 night bells, nine paging
zones and one Music on Hold source. Refer to Table 4-32, Entry
Number Designations and Table 4-31, Miscellaneous System Ports for
the form layout.
TABLE 4-31
FORM 18 
- MISCELLANEOUS SYSTEM PORTS
CDE TERMINAL DISPLAY
II:01 PM 15-JAN-88alarm status = NO ALARM1  ENTRY 
NlMBERDESCRI F’TION
0102
,i:
KIO7808
09
10
1112Music on Hold
Pager 1
Pager 2
Pager 3
Pager 4
Pager 5
Pager 6
Pager 7
Pager 8
Pager 9
Minor Alarm
Major Alarm
I
BAYSLl
I2I2
-1
13
13
I
SCTEXTENSION NLMBER
01MusiconHold1021031011011
l-2-13-4-TOP5-BOTTOM
6-QUIT7-ENTRY NW8-DELETE9-ATTENDANT CONSOLE DISPLAY
ENTRY 
NWl01Fl>F6XlU ITDESCRIPTION
BAYSLT CCT SCTMusic on Hold 02 03 01 01
F2>F3>F4>TOPF7>ENTRY MMFBXIELETEF9>FS>BOlTMFO>4.82Field Description
ENTRY NUMBER: This field lists the entry numbers for the miscella-
neous ports. There is a total of 38 entry numbers. The ENTRY NUMBER
field cannot be modified.
DESCRIPTION: This field lists the titles assigned to the entry numbers.
The DESCRIPTION field cannot be modified.
BAY, SLT and CCT: These fields list the bay, slot and circuit numbers
of the device being programmed.
SCT: The SCT (subcircuit) field specifies the relay location on each
module for each night bell and each alarm circuit. Refer to Figure 4-15,
Universal Card Circuits and Subcircuits.
Page 94 
						

							Customer Data Entry (CDE)
EXTENSION NUMBER: This field applies only to the night bell entries.The EXTENSION NUMBER field lists the extension numbers (a maximum
of five digits) assigned to the night bells. This field links the night belldesignations to Form 19 (refer to Table 4-33, Call Rerouting Table).
This field also links the incoming trunks of Form 14 (refer to Table
4-27, Non-Dial-In Trunks) to the night bell designations.4.83Commands
4-TOP: Pressing the TOP 
softkey moves the line pointer to the first
line of the form. The command line displays the first line.5-BOTTOM: Pressing the 
BOTTOM softkey moves the line pointer to
the last line of the form. The command line displays the last line.
6-QUIT: Pressing the QUIT softkey when editing this form returns the
display to the level before the field was modified. The change is not
saved. At all other times, pressing this 
softkey exits Form 18 and
returns the display to the level where the forms are selected.6-CANCEL: This 
softkey appears when a programming error occurs.
Pressing the CANCEL softkey returns the display to the level where theprogramming error occurred. This 
softkey appears with an error mes-
sage.7-ENTRY NUM: This 
softkey selects an entry number. Pressing the
ENTRY NUM 
softkey displays the ENTER ENTRY NUM: prompt on the
command line. The selection is completed by entering a valid entry
number (1 to 38). This entry number can now be specified by its bay,
slot, circuit and (if applicable) subcircuit numbers.8-DELETE: This 
softkey appears when the pointer is pointing to data
(i.e., data on the command line). Pressing the DELETE 
softkey deletes
the selected entry number. The deletion is completed by pressing theENTER 
softkey. This entry number can now be assigned to a new
physical location.O-ENTER: This 
softkey appears only after data for an entry number
has been modified. Pressing the ENTER 
softkey stores the modifica-
tions in the database.Page 95 
						

							SECTION MITL9109-094-210-NATABLE 4-32
MISCELLANEOUS SYSTEM PORTS ENTRY NUMBER DESIGNATIONS
Entry NumberTitle
01Music on Hold02Pager 103Pager 204Pager 305Pager 406Pager 507Pager 608Pager 709Pager 810Pager 911Minor Alarm12Major Alarm13Critical Alarm14Night Bell 115Night Bell 216Night Bel I 317Night Bel I 418Night Bell 519Night Bell 620Night Bell 721Night Bel I 822Night Bel I 923Night Bel I IO24Night Bell 1125Night Bel I 1226Night Bell 1327Night Bell 1428Night Bell 1529Night Bell 1630Night Bel I 1731Night Bel I 1832Night Bel I 1933Night Bell 2034Night Bel I 2135Night Bell 2236Night Bel I 2337Night Bell 2438Night Bell 25
Note:In 336-port systems only Bays 1 and 2 support Night Bells.
Page 96 
						

							Customer Data Entry (CDE)SUBClRCUlTW)
SUBClRCUlTW)RECEIVER/RELAY
MODULE
LEDs
l-
JMODULE 1
JMODULE 2
^_IMODULE 3
MODULE 4
--i- ALARM-.
‘II-Figure 4-15 Universal Card Circuits and Subcircuits
Page 97 
						

							SECTION MITL9109-094-210-NAForm 19
- Call Rerouting Table
4.84This form designates where intercepted and attendant-directed
calls will route based on Day Service, Night1 Service and Night2
Service. Refer to Call Rerouting Options (on next page). Refer also toTable 4-33, Call Rerouting Table for the form layout. Each 
TenAnt
Group requires a Call Rerouting Table. “DIAL 0” calls can be directed 
toan LDN, Rotary Dial or DTMF set, 
SUPERSET telephone or Night Bell
extension number, or to an individual console.TABLE 4-33
FORM 19 
- CALL REROUTING TABLE
CDE TERMINAL DISPLAY
7:50 AM 15-JAN-88alarm status = NO ALAFIM[TENANT : 1
1TYPE OF CALL
Station Dial 0 Routing
Priority Dial 0 Routing
DID Recall Points On Busy
DID Recall Points On No Answer
DID Routing For Calls Into This Tenant
DID Intercept Routing For Calls Into This Tenant
DID Vacant Number Routing For This Tenant
DID Attendant Night Access Points
Non-Dial-In Trunks Alternate Recall Points
Dial-In Tie Recall Points On Busy
Dial-In Tie Recall Points On No Answer
Dial-In Tie Routing For Calls Into This Tenant
Station Dial 0 Routing
l-2-TENANT NAME 3-4-TOP
DAY
1821-----rJl
1821
6-QUIT7-TENANT8-DELETE9-O-ATTENDANT CONSOLE DISPLAY
ITENANT :1 I TYPE OF CALL
Station Dial 0 Routing
Fl>FZ>TENANT NAME F3>F6XlU I TF7>TENANTFB>DELETEF4>TOPFg>DAY 
NlN2
18211821
FS>BOl-K%lFO>4.85 Field Description.:
The header line displays the Tenant Group
number being programmed.DAY: This field designates a directory number for each type of call in
Day Service Mode. The directory number is defined in one of the
following forms:
Form 07, Console Assignments,
Form 08, Attendant LDN Assignments,
Form 09, 
Station/SUPERSET Telephones,
Form 17, Hunt Groups,
Form 18, Miscellaneous System Ports or
Form 41, ACD Paths.
If this field is blank, then the call does not reroute (such as no answer
or busy forwarding) or reorder tone is heard (such as vacant numberPage 98